Sutherland Court

Sutherland Avenue, Fenham, Newcastle upon Tyne NE4 9NS

Sutherland Court, Newcastle upon Tyne, Tyne & Wear
Sutherland Court, Newcastle upon Tyne, Tyne & Wear
Sutherland Court, Newcastle upon Tyne, Tyne & Wear

Sutherland Court is a purpose-built care home located in Fenham, a stone's throw away from the bustling city of Newcastle upon Tyne. The home is run by an experienced manager, who has many years' experience running a care home and working with older people. Together with her dedicated team she is able to deliver the care residents need 24-hours a day. Her aim is to value each and every individual who comes to stay at Sutherland Court and to ensure their every need is attended to.

Organised across three floors, the home has spacious living accommodation comprising of several smaller lounges and dining areas. Like all HC-One homes, Sutherland Court is decorated throughout to the highest standard. The bedrooms are large and well-equipped and all come with en-suite facilities, with some offering their own shower. The rooms have all the facilities you might expect, as well as plasma televisions in the lounges and in some of the bedrooms, a beauty salon, direct dial telephones to every room, unlimited WiFi access and a Nintendo Wii.

As well as having a beautiful interior, Sutherland Court boasts fabulous landscaped gardens and outside sitting areas for residents to enjoy with family and friends.

The Garden Suite – The lower ground floor of Sutherland Court is an exclusive wing for residential care. The Garden Suite includes: your own front door with direct access to the gardens from your fully furnished bedroom, a plasma screen television and DVD player, fresh fruit and flowers and a selection of newspapers.

Group: HC-One

Person in charge: Lyndsay Scott (Manager)

Local Authority / Social Services: Newcastle upon Tyne City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 74 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 60+.

Single Rooms: 74

Rooms with ensuite WC: 74

Facilities & Services: Respite Care • Separate Dementia Care Unit • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Sutherland Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 31 Oct 2017

Please contact us for information regarding our bed availability

Reviews

9.7 Sutherland Court has a Review Score of 9.7 (9.663)

The Review Score of 9.7 (maximum of 10) for Sutherland Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 31 Reviews over all time. This Average Rating is also the rating value for Sutherland Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 20 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.663 for Sutherland Court is calculated as follows: ( (257 Excellents x 5) + (99 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 368 Ratings = 4.663

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Sutherland Court is based on 20 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.8 positive Reviews (74 registered maximum number of service users ÷ 5). 20 Reviews ÷ 14.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    24
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sutherland Court?

  • Extremely LIKELY
    26
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Sutherland Court

  • Daughter of Resident/Service User
    14
  • Son of Resident/Service User
    7
  • Friend of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

This care home is excellent. I can't speak highly enough about the staff and facilities.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Mam has been in Sutherland Court for over 18 months. During that time she has been treated with not just care, but love. Without exception the staff are pleasant and helpful and nothing is too much trouble.

I would have no hesitation to recommend the home to anyone who is looking for a home from home for their loved one.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Went to see home for respite care. Mom enjoys herself and always looks clean, her room is a good size and the activities are varied and always on the go. The staff are always helpful. The garden and outside space is always kept well maintained. Glad that mom is happy, safe and there is always someone there.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff very friendly and caring. Dad gets on with them well and they have a good relationship with him.

Surprised at the new rise in cost so soon after the last one. This being double the current inflation rate seems excessive and unjustified.

How likely would you be to recommend Sutherland Court? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Katie Price, Careline Advisor at Sutherland Court responded to this review on 05 Oct 2017:

Thank you for your feedback.
In common with all care providers, HC-One reviews its fees annually to ensure they cover the ongoing rising costs of delivering quality care, residents services and maintaining high-quality environments. Please direct any specific concerns regarding this matter in writing to us so that we can respond fully.

My mother has been a resident of Sutherland Court for three years and from day one she has been looked after with the highest standard of care and dignity. The resident's accommodation is warm, bright and cheery. All the staff are highly trained, friendly and work extremely hard to make the residents comfortable. The manager is always available and works long hours and is often seen on the resident's floors. It is appreciated that family can visit any time of the day.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have always found Sutherland Court to be clean, friendly and a happy place. The entertainment lately has been perfect. The residents love it, even my mother who was always a 'watcher' is joining in with the sing alongs etc.
10/10 to the entertainment manager.

How likely would you be to recommend Sutherland Court? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I came into Sutherland Court at the beginning of November 2016. I have become quite settled and happy in the home. The staff and carers are all extremely kind and helpful and look after me very well. The building is situated in a pleasant garden setting and I am looking forward to Spring when the trees and flowers come into bloom. I enjoy the meals and overall I feel the standard of care I receive is excellent.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since arriving at Sutherland Court my Mum has improved in both physical and mental health and feel this is due in no small part to the positive and bright attitude of the staff. I have peace of mind for the first time in years and can now go to work knowing my Mum is safe and catered for.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My mam is enjoying her stay in Sutherland Court. She feels safe and well, she loves the activities and how the staff all look after her.

On a personal point of view, I now feel able to live my life without worrying that my mum is in danger of hurting herself while in the house alone.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Couldn't fault anything. Staff are very kind and considerate with her. All in all went off OK.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent. I cannot recommend this home enough.
My mother is really happy and settled here.
The staff are wonderful.
This far exceeds my expectations.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is not a care home. It's more like a 4-star hotel. The new tea room is great. To take my mum and have tea and cake and a chat is really good for her.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

After viewing a number of care homes, as soon as I entered Sutherland Court I knew that this would be the perfect place for my grandfather. From making the initial enquiry to moving in, everyone was so helpful and welcoming, making for an easy transition. Since becoming a resident, the staff have continued to be caring and professional; nothing is a trouble. The home is safe, clean with excellent facilities and lovely gardens. My grandfather is very happy there and I have peace of mind knowing that he is being so well cared for.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are always welcomed and everyone is so friendly. Mother-in-law is always well dressed, just like she was when she was independent. Her room is beautiful and her plants managed for her. We were delighted to arrive and use the new tea room. We had tea and cakes. The room was so roomy and homely.
We shared a lovely tea and peaceful conversation. We feel so blessed to have found this home.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I attended this care home to visit a dear friend. From the start, the staff at this home were amazing. They are all extremely friendly, caring, kind and thoughtful. They all show great empathy and understanding to every resident and their guests. They make you feel greatly welcome and are very approachable. Thank you to all the staff, who work so hard, for being so courteous and for their unquestionable support. You are all brilliant!

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

No complaints whatsoever about my aunt's care.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I find this home excellent and all staff are friendly.

How likely would you be to recommend Sutherland Court? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From visiting Sutherland Court for the first time I felt a wonderful atmosphere and this is achieved by the fantastic staff who work there. I really feel that my mother is being so well looked after. The staff are all excellent and treat her with respect. They work extremely hard but always have the time to spend with my mother and to understand her needs and get to know her so building a great rapport with her. I couldn't praise Sutherland Court enough.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Staff are great. My mother is well looked after.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Extremely friendly, lovely and reliable staff. Sutherland Court has a comfortable and homely atmosphere. All the staff are fantastic with the residents and visitors and try their best to meet your requests.
I couldn't have wished to find a nicer home for my nan. My nan is really happy here at Sutherland Court and all our family have peace of mind knowing my nan receives the care and attention she needs.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Warm, friendly experience lovely staff and clients are well looked after. Modern building clean and comfortable homely feel wide corridors spacious rooms. Music playing on arrival well kept gardens nice entrance.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I cannot rate Sutherland Court highly enough. It brings a tear to your eye, it is so lovely, nothing is too much trouble for the staff they are very helpful, friendly and cheerful. They are helping my mum settle in lovely. Everything is spotlessly clean and tidy. The food is lovely with plenty of variety, my mum is enjoying it very much. The management are second to none and very hands on and involved. All of the residents seem very happy and content to be there. It is a pleasure to visit and spend quality time with mum.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother and father were admitted in an emergency crisis situation. The staff were wonderful, helpful, supportive and reassuring. Everyone is professional and I am happy and confident that my father who has complex needs will be cared for with respect and dignity. My mother was there for one week and it did her good to be pampered and looked after. The food is excellent, the decor calm and relaxing, the grounds are beautiful. Staff second to none. I have already recommended Sutherland Court.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mother feels safe and says she is well looked after. The staff show her great respect and love. There is always something going on but this does not detract from the care given to her. The home is very comfortable, clean and welcoming. She has access to doctors and to her health professionals quicker than at home. As a family we feel complete trust in the staff to provide her with all her needs and to care for her as we would wish. My mother is content, relaxed and happy there. There are excellent procedures if we ever need to express a concern and action is always taken speedily.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My sister has a number of persistent ailments causing considerable pain and discomfort, and so she has her good days and bad days. The staff are supportive and caring and relationships with my sister are generally caring and consistent. Medical and support services are accessed as and when required. Relationships with other residents are usually positive although minor misunderstandings can occur. Overall, my sister is pleased with the care and support she received day by day.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Overall we are very satisfied with my mothers care. The staff are kind and caring.

How likely would you be to recommend Sutherland Court? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Whenever I visit my grandma she is always well looked after, we as a family really appreciate the care and love given to my grandma.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our family has always felt our mother has been well cared for in this care home, and well looked after. The staff are very friendly and welcoming and genuinely care about the residents. The atmosphere is warm and friendly and I would not hesitate to recommend it to anyone. My only issue is the move around of staff. The Crane Suite needs more experienced staff and the continuity.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has only been at Sutherland Court for a few months but has been made very welcome by everyone. All the staff are caring and treat my mother with dignity and respect. We had mixed feelings about putting my mother into care but we now know we made the right choice by choosing Sutherland Court.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The overall conditions of Sutherland Court is good and the staff are very caring. The entertainment is however very limited due to having no replacement for the entertainments manager who is on maternity leave. The food menu and the standard of the food is not always up to scratch.

How likely would you be to recommend Sutherland Court? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Completely satisfied.

How likely would you be to recommend Sutherland Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Sutherland Court