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Sutherland Court Care Home

Sutherland Avenue, Fenham, Newcastle upon Tyne, Tyne & Wear NE4 9NS
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The care that my mother has received is excellent. All the staff are professional, kind and caringJane M(Daughter of Resident/Service User)
Sutherland Court Care Home, Newcastle upon Tyne
Sutherland Court Care Home, Newcastle upon Tyne
Sutherland Court Care Home, Newcastle upon Tyne

Conveniently situated in the centre of Fenham near Newcastle-upon-Tyne, Sutherland Court Care Home offers personalised residential and residential dementia care to older people.

The friendly and comfortable home offers lovely en-suite bedrooms, hair salon, hobby room and a wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.

The dining areas at Sutherland Court are the perfect space for...  

Care Provided by Sutherland Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,381From £1,519
Residential Dementia CareFrom £1,381From £1,519

Contact Sutherland Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Bobby Moore(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (74)
  • Single Rooms with ensuite Wet Room (53)

Sutherland Court Care Home Reviews (132)

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9.2

Sutherland Court Care Home has a Review Score of 9.2 (9.176) out of 10, based on 9 reviews in the last 2 years. Over all time Sutherland Court Care Home has 132 reviews.

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Showing 132 reviews matching selected criteria
Review from I R (Son of Resident) published on 3 June 2026 Submitted via Postal Card
Overall Experience

Sutherland Court Care Home, under the brilliant and delightful leadership and management of Bobby and his wonderful team is a lovely, caring, pleasant, and happy beautiful team who care for my dear mother and other residents in a loving and holistic way. They always look for practical solutions to serve them lovely residents and supporting staff in the best way possible, with lovely feedback, help, understanding. Please continue your beautiful work. God bless you all.

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Review from Janet L (Daughter of Resident) published on 23 January 2026 Submitted via Website
Overall Experience
What can I say about this Care Home, if you are considering sending your loved one here all I can say is do it you will not regret it, I can't fault the care, consideration & love that the staff have for their residents.

They have cared for my mother as if she was a family member, they have laughed with her, she in turn has kept them entertained & on their toes, her care until she slipped away was exemplary. I can't thank you all enough.

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Review from Sharon M (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card
Overall Experience

A big thank you to all of the care team for their kindness and support given to my mam and dad throughout December and during the Christmas dinner. It was a lovely touch, inviting families along for the dinner which my mam said was delicious, many thanks, my dad is very well cared for here from lovely staff.

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Review from Martin A (Resident / Service User) published on 17 November 2025 Submitted via Postal Card
Overall Experience
I look forward to eating these high quality meals every day. I love chicken for Sunday lunch and they do lovely pasta here. I eat everything I'm given. I would love more of the tasty chocolate cake please.

Thank you very much.

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Review from L C (Daughter of Resident) published on 25 June 2025 Submitted via Postal Card
Overall Experience

Lovely friendly environment. All staff helpful and friendly. Dad has settled in (really enjoys being here) Very happy for mam and dad to be here.

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Review from M F (Wife of Resident) published on 4 March 2025 Submitted via Postal Card
Overall Experience

My husband had dementia and medical issues, his stay was short but he was well cared for throughout until his death. He was treated with respect and managed his dignity. Every staff member provided the best possible care to my husband. I was updated daily on his care and all of his needs were met. A warm and kind environment which I could recommend. I was also well supported.

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Review from G T (Daughter of Resident) published on 28 February 2025 Submitted via Postal Card
Overall Experience

Very helpful and caring staff, comfortable home with nice furnishings and well maintained, like home from home. Meals looked very appetizing.

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Review from S F (Daughter of Resident) published on 20 December 2024 Submitted via Postal Card
Overall Experience
Thank you so much for the kindness you showed my Mum on her birthday.

She loved the cake so thank you for that and the trouble you took baking it.

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Review from S T (Daughter of Resident) published on 8 October 2024 Submitted via Website
Overall Experience
Searched for a suitable home for my mother for a while and then someone suggested this one. Went for a look around by appointment then again unannounced.
It's a beautiful clean friendly home staffed by amazing caring staff.
From the day my mother arrived, I've been kept up to date with everything. The daily menu is great too. They also hire entertainers regularly.
Mother is so happy & well cared for. We can relax knowing she's in good hands.

So if you're thinking about this place for your loved one go for it. I'm glad we did.

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Review from M W (Daughter of Resident) published on 27 June 2024 Submitted via Postal Card
Overall Experience
Very happy with the care. Mother is safe and well looked after.

Staff always welcoming and available to respond to any queries.

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Review from G L (Cousin of Resident) published on 19 June 2024 Submitted via Postal Card
Overall Experience

My cousin is beautifully cared for by all of the professional and empathetic staff. She is happy and content with her needs. I visit 3 times each week and I have no concerns that she is cared for with compassion and first-class care.

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Review from Brian T (Son of Resident) published on 18 June 2024 Submitted via Postal Card
Overall Experience

My mother has come to the care home after nine weeks in hospital recovering from a broken hip. On our first visit to the home, we were impressed by the welcome given and clear evidence that residents were encouraged to socialise. My mum has a lovely room and the standard of decor/cleanliness is excellent. Communal areas are extremely comfortable, clean and well-maintained. Altogether we are happy that my mother is well looked after and happy.

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Review from Steven L (Son-in-law of Resident) published on 11 June 2024 Submitted via Postal Card
Overall Experience

Since my father-in-law arrived, the care he received has been first-class. The staff are very attentive and caring. The food has always been of a good standard. As a family we are very pleased we chose this home.

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Review from Deborah W (Daughter of Resident) published on 22 February 2024 Submitted via Postal Card
Overall Experience

Very happy with the care received for both my parents. They are on separate floors but the staff always make sure Mom and Dad see each other on most days. The care here at Sutherland Court is next to none, it's just amazing and both parents are happy to be here, especially our dad, he has thrived a lot since coming here in June 2023.

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Review from L L (Wife of Resident) published on 20 February 2024 Submitted via Postal Card
Overall Experience

My husband has an atypical mixed dementia, Alzheimer's and vascular, which has meant that he has declined rapidly over four years. I looked at a number of care homes before deciding to put him into Sutherland Court. He has settled in well and is happy there. His needs are met and the staff respond well to him. He is well looked after and cared for in pleasant, homely surroundings. There are daily activities to keep him engaged and he enjoys the nutritious meals.

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Review from Jeffrey S (Son of Resident) published on 15 December 2023 Submitted via Postal Card
Overall Experience

After researching homes in the area we found Sutherland Court Care Home the most homely, which is ideal for my mother. The room is excellent with lovely views. The Christmas decorations are beautiful and lift everyone's spirits. The staff are excellent, very attentive and all introduced themselves on my mother's arrival. A coordinator is brilliant at organising things for the residents. he came round on the first day to introduce himself and explained what went on in the home.

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Review from Emma W (Granddaughter of Resident) published on 28 November 2023 Submitted via Postal Card
Overall Experience
Very positive experince throughout my grandma's time at Sutherland Court. Staff are always very approachable, attentive and caring. Food quality is very good. High standards of cleanliness.

Overall, as a family, we are very grateful for the support Sutherland Court has provided!

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Review from Trevor F (Husband of Resident) published on 11 August 2023 Submitted via Postal Card
Overall Experience

Excellent staff and service.

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Review from H A (Daughter of Resident) published on 12 July 2023 Submitted via Website
Overall Experience

I had a mixed experience with my mum's two-week respite care. Staff generally were extremely friendly and helpful, but not all showed the same level of care or understanding towards my mum's needs. Management was excellent and displayed respect at all times. It would have been preferable if the same staff and a higher number of staff were consistently on duty, as Mum found it difficult being cared for by so many people. Mum has quite specific needs that should have been provided for on a regular and consistent basis, but this was dependent on staff. Generally, I would consider using this Care Home again in the future.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Sutherland Court Care Home
Thank you for taking the time to review Sutherland Court. I am sorry you had a mixed experience but pleased you felt members of the team were friendly and helpful.

All our staff receive a robust induction upon commencement of employment and training that is refreshed annually. Our staffing levels...  

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Review from Anton M (Son of Resident) published on 13 June 2023 Submitted via Postal Card
Overall Experience

Mum continues to thrive here at Sutherland Court. The care she is receiving is excellent. The staff are wonderful. We, as a family, are very grateful that she is in such a caring wing and respectful environment. We are kept informed of any and all matters concerning her health and well-being, which is most reassuring for us all.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (0)

News
  • 18 Sep 2025

    HC-One’s Sutherland Court Care Home in Fenham, Newcastle upon Tyne, was visited on Friday 27th June by MP for Newcastle upon Tyne Central and West, Chi Onwurah. MP Chi Onwurah...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

Upcoming Events

There are no upcoming events for Sutherland Court Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 30 Jun 2021Recipient: Sutherland Court Care Home

Accreditations

There are no accreditations posted yet for Sutherland Court Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Sutherland Court Care Home

What types of Care is Sutherland Court Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sutherland Court Care Home have?

There are 74 Single Rooms.

What are the Facilities & Services at Sutherland Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Sutherland Court Care Home to the centre of Newcastle upon Tyne?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sutherland Court Care Home to verify any information. View our terms and conditions. Sutherland Court Care Home has an Enhanced Service -more info.