
The care that my mother has received is excellent. All the staff are professional, kind and caringJane M(Daughter of Resident/Service User)



The care that my mother has received is excellent. All the staff are professional, kind and caringJane M(Daughter of Resident/Service User)



Conveniently situated in the centre of Fenham near Newcastle-upon-Tyne, Sutherland Court Care Home offers personalised residential and residential dementia care to older people.
The friendly and comfortable home offers lovely en-suite bedrooms, hair salon, hobby room and a wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.
The dining areas at Sutherland Court are the perfect space for...
Conveniently situated in the centre of Fenham near Newcastle-upon-Tyne, Sutherland Court Care Home offers personalised residential and residential dementia care to older people.
The friendly and comfortable home offers lovely en-suite bedrooms, hair salon, hobby room and a wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.
The dining areas at Sutherland Court are the perfect space for residents to relax and enjoy dining with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, providing an enjoyable experience for all residents and their loved ones.
By getting to know each individual resident at Sutherland Court, the team takes pride in being able to encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.
Community is an integral part of life at Sutherland Court, the team is dedicated to supporting residents in building strong relationships in the Fenham neighbourhood, organising events with local schools, charities and businesses in the area.
The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at Sutherland Court to provide the kindest care possible to all residents.
Care Provided by Sutherland Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 74 Service Users
Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Sutherland Court Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Sutherland Court Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Bobby Moore (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (74)
- Single Rooms with ensuite Wet Room (53)
Sutherland Court Care Home Reviews (138)
Sutherland Court Care Home has a Review Score of 9.7 (9.698) out of 10, based on 14 reviews in the last 2 years.
Over all time Sutherland Court Care Home has 138 reviews.
We found the staff very caring and attentive. Rooms and communal areas were a good size and brightly decorated. Mum had a garden view with veranda which was beautiful. Food was excellent and varied and lots of activities on offer.
We found the staff very caring and attentive. Rooms and communal areas were a good size and brightly decorated. Mum had a garden view with veranda which was beautiful. Food was excellent and varied and lots of activities on offer.
We're so pleased that you found our staff caring and attentive I have passed your kind words on to the team, and they were really touched to hear them. It's lovely to know your...
Thank you for taking the time to leave such a lovely review, and please accept our condolences on the loss of your mum.We're so pleased that you found our staff caring and attentive I have passed your kind words on to the team, and they were really touched to hear them. It's lovely to know your mum enjoyed her garden view and veranda, and I'll also be sharing your compliments with our kitchen and activities teams, who take great pride in the food and activities we offer.
It was a privilege to care for your mum. Thank you again for your feedback. Please know that you are always welcome here at Sutherland Court, and please don't hesitate to get in touch if there's ever anything we can do.
Kind regards,
Bobby Moore
Home Manager, Sutherland Court
Apart from food & drink, I am very happy with this placement for R. I am aware that my ex-husband is very fond of good tasty food from his early adulthood. He is a good cook - mainly non-vegetarian dishes. Considering all the residents from different cultural background and provide nutrition...
Apart from food & drink, I am very happy with this placement for R. I am aware that my ex-husband is very fond of good tasty food from his early adulthood. He is a good cook - mainly non-vegetarian dishes. Considering all the residents from different cultural background and provide nutrition (balanced) at old age is not easy. However it may be worth communicating with dietitians & different care home kitchen facilities to revisit the menu which is feasible & practical
Thank you for taking the time to share your feedback. We are delighted to hear that you are very happy with R's placement with us, and we really appreciate you telling us about his love of good, tasty food and his background as a keen cook. Insights like this help us get to know our residents and...
Thank you for taking the time to share your feedback. We are delighted to hear that you are very happy with R's placement with us, and we really appreciate you telling us about his love of good, tasty food and his background as a keen cook. Insights like this help us get to know our residents and make their time with us more personal.You are absolutely right that providing balanced, nutritious meals that suit residents from many different cultural backgrounds is a challenge, and it is one we take seriously. We are pleased to let you know that we will be launching a new menu at the end of October. The new menu offers greater variety and choice, including more flavourful dishes, while continuing to meet our residents' nutritional needs.
We would also love to hear more about R's favourite dishes. Our chef would be happy to speak with R, and with you, so that we can make sure his tastes are reflected in his meals wherever possible.
Our parents have been residents at Sutherland Court since the start of 2026 and we as a family are happy with the care given. We are always kept updated on any issues regarding health and wellbeing and the staff are very supportive and welcoming.
Our parents have been residents at Sutherland Court since the start of 2026 and we as a family are happy with the care given. We are always kept updated on any issues regarding health and wellbeing and the staff are very supportive and welcoming.
Thank you for this wonderful feedback Christine. I will make sure this shared with the team at Sutherland Court
Both my grandparents are in the care facility and I can honest say the staff go above and beyond for them. Anything you need they are there to help. The manager is very approachable and his door is open. Can't thank this home enough for all they have done and continue to do
Both my grandparents are in the care facility and I can honest say the staff go above and beyond for them. Anything you need they are there to help. The manager is very approachable and his door is open. Can't thank this home enough for all they have done and continue to do
The staff treat Mam with the utmost care, respect and kindness. The home is always clean and has a warm welcoming atmosphere. There are always some activities going on and staff encourage residents to get involved. Communication with the management team is excellent they always have time to listen...
The staff treat Mam with the utmost care, respect and kindness. The home is always clean and has a warm welcoming atmosphere. There are always some activities going on and staff encourage residents to get involved. Communication with the management team is excellent they always have time to listen which gives our family peace of mind.
My mum has been a resident at Sutherland Court for the the last 8 months and will be moving on to nursing care very soon. As a family, we are very sad that she is having to leave this wonderful home behind. Bobby, the manager, and every single one of his team have gone far beyond what was expected...
My mum has been a resident at Sutherland Court for the the last 8 months and will be moving on to nursing care very soon. As a family, we are very sad that she is having to leave this wonderful home behind. Bobby, the manager, and every single one of his team have gone far beyond what was expected of them to make make my mum's stay a pleasant one. They have fought for her rights and medical needs every step of the way and have done more for her and my family than many of the other social channels. Having experienced a terrible home previously, I can assure you that Sutherland Court is the pinnacle of what a care home should be. I would not hesitate in living there myself, let alone having a family member there.
Sutherland Court Care Home, under the brilliant and delightful leadership and management of Bobby and his wonderful team is a lovely, caring, pleasant, and happy beautiful team who care for my dear mother and other residents in a loving and holistic way. They always look for practical solutions to...
Sutherland Court Care Home, under the brilliant and delightful leadership and management of Bobby and his wonderful team is a lovely, caring, pleasant, and happy beautiful team who care for my dear mother and other residents in a loving and holistic way. They always look for practical solutions to serve them lovely residents and supporting staff in the best way possible, with lovely feedback, help, understanding. Please continue your beautiful work. God bless you all.
They have cared for my mother as if she was a family member, they have...
They have cared for my mother as if she was a family member, they have laughed with her, she in turn has kept them entertained & on their toes, her care until she slipped away was exemplary. I can't thank you all enough.
A big thank you to all of the care team for their kindness and support given to my mam and dad throughout December and during the Christmas dinner. It was a lovely touch, inviting families along for the dinner which my mam said was delicious, many thanks, my dad is very well cared for here from...
A big thank you to all of the care team for their kindness and support given to my mam and dad throughout December and during the Christmas dinner. It was a lovely touch, inviting families along for the dinner which my mam said was delicious, many thanks, my dad is very well cared for here from lovely staff.
Thank you very much.
Thank you very much.
Lovely friendly environment. All staff helpful and friendly. Dad has settled in (really enjoys being here) Very happy for mam and dad to be here.
Lovely friendly environment. All staff helpful and friendly. Dad has settled in (really enjoys being here) Very happy for mam and dad to be here.
My husband had dementia and medical issues, his stay was short but he was well cared for throughout until his death. He was treated with respect and managed his dignity. Every staff member provided the best possible care to my husband. I was updated daily on his care and all of his needs were met....
My husband had dementia and medical issues, his stay was short but he was well cared for throughout until his death. He was treated with respect and managed his dignity. Every staff member provided the best possible care to my husband. I was updated daily on his care and all of his needs were met. A warm and kind environment which I could recommend. I was also well supported.
Very helpful and caring staff, comfortable home with nice furnishings and well maintained, like home from home. Meals looked very appetizing.
Very helpful and caring staff, comfortable home with nice furnishings and well maintained, like home from home. Meals looked very appetizing.
She loved the cake so thank you for that and the trouble you took baking it.
She loved the cake so thank you for that and the trouble you took baking it.
It's a beautiful clean friendly home staffed by amazing caring staff.
From the day my mother arrived, I've been kept up to date with...
It's a beautiful clean friendly home staffed by amazing caring staff.
From the day my mother arrived, I've been kept up to date with everything. The daily menu is great too. They also hire entertainers regularly.
Mother is so happy & well cared for. We can relax knowing she's in good hands.
So if you're thinking about this place for your loved one go for it. I'm glad we did.
Staff always welcoming and available to respond to any queries.
Staff always welcoming and available to respond to any queries.
My cousin is beautifully cared for by all of the professional and empathetic staff. She is happy and content with her needs. I visit 3 times each week and I have no concerns that she is cared for with compassion and first-class care.
My cousin is beautifully cared for by all of the professional and empathetic staff. She is happy and content with her needs. I visit 3 times each week and I have no concerns that she is cared for with compassion and first-class care.
My mother has come to the care home after nine weeks in hospital recovering from a broken hip. On our first visit to the home, we were impressed by the welcome given and clear evidence that residents were encouraged to socialise. My mum has a lovely room and the standard of decor/cleanliness is...
My mother has come to the care home after nine weeks in hospital recovering from a broken hip. On our first visit to the home, we were impressed by the welcome given and clear evidence that residents were encouraged to socialise. My mum has a lovely room and the standard of decor/cleanliness is excellent. Communal areas are extremely comfortable, clean and well-maintained. Altogether we are happy that my mother is well looked after and happy.
Since my father-in-law arrived, the care he received has been first-class. The staff are very attentive and caring. The food has always been of a good standard. As a family we are very pleased we chose this home.
Since my father-in-law arrived, the care he received has been first-class. The staff are very attentive and caring. The food has always been of a good standard. As a family we are very pleased we chose this home.
Very happy with the care received for both my parents. They are on separate floors but the staff always make sure Mom and Dad see each other on most days. The care here at Sutherland Court is next to none, it's just amazing and both parents are happy to be here, especially our dad, he has thrived a...
Very happy with the care received for both my parents. They are on separate floors but the staff always make sure Mom and Dad see each other on most days. The care here at Sutherland Court is next to none, it's just amazing and both parents are happy to be here, especially our dad, he has thrived a lot since coming here in June 2023.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 18 Sep 2025
HC-One’s Sutherland Court Care Home in Fenham, Newcastle upon Tyne, was visited on Friday 27th June by MP for Newcastle upon Tyne Central and West, Chi Onwurah. MP Chi Onwurah...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Sutherland Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: HC-One
- 30 Jun 2021Recipient: Sutherland Court Care Home
Accreditations
There are no accreditations posted yet for Sutherland Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Sutherland Court Care Home
How much does Sutherland Court Care Home cost?
The care home lists weekly fees per person between £1,287 and £1,381 for residential care (respite from £1,415) and between £1,311 and £1,338 for residential dementia care (respite from £1,442). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Sutherland Court Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sutherland Court Care Home have?
There are 74 Single Rooms.
What are the Facilities & Services at Sutherland Court Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Sutherland Court Care Home to the centre of Newcastle upon Tyne?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sutherland Court Care Home to verify any information. View our terms and conditions. Sutherland Court Care Home has an Enhanced Service -what an Enhanced Service includes.