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Sutherland Court Care Home

Sutherland Avenue, Fenham, Newcastle upon Tyne, Tyne & Wear NE4 9NS
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The care that my mother has received is excellent. All the staff are professional, kind and caringJane M(Daughter of Resident/Service User)
Sutherland Court Care Home, Newcastle upon Tyne
Sutherland Court Care Home, Newcastle upon Tyne
Sutherland Court Care Home, Newcastle upon Tyne

Conveniently situated in the centre of Fenham near Newcastle-upon-Tyne, Sutherland Court Care Home offers personalised residential and residential dementia care to older people.

The friendly and comfortable home offers lovely en-suite bedrooms, hair salon, hobby room and a wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.

The dining areas at Sutherland Court are the perfect space for...  

Care Provided by Sutherland Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,381From £1,519
Residential Dementia CareFrom £1,381From £1,519

Contact Sutherland Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Bobby Moore(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (74)
  • Single Rooms with ensuite Wet Room (53)

Sutherland Court Care Home Reviews (132)

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9.2

Sutherland Court Care Home has a Review Score of 9.2 (9.176) out of 10, based on 9 reviews in the last 2 years. Over all time Sutherland Court Care Home has 132 reviews.

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Review from Maria C (Daughter of Resident) published on 1 July 2022 Submitted via Website
Overall Experience

Our mother had a wonderful birthday and was made to feel extra special with a beautiful cake to celebrate her day. The staff are always friendly and helpful. It is great to be able to visit again in numbers without having to make an appointment.

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Review from A G (Daughter of Resident) published on 14 March 2022 Submitted via Postal Card
Overall Experience

If you are looking for a care home, this is it. I have been in several care homes in the area visiting clients of mine that have had to go into care, and Sutherland Court is the best I've seen. It has a nice atmosphere, the staff are all happy, friendly and go out of their way to help you. I have worked in Fenham for years, and have only heard people say good things about this home; this helped when my mam needed care, and we choose this home. It's as near to home as you'll get thanks to the staff that work there.

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Review from Anne K (Daughter of Resident) published on 11 March 2022 Submitted via Website
Overall Experience
I have recommended Sutherland Court to friends who are looking for a place for their parents.

My mum is well looked after, and the staff are exceptional and extremely caring. Before she moved in, she was lonely. Now she has multiple happy interactions with cheerful staff every day, and I can see a difference in her.

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Review from Theresa B (Granddaughter of Resident) published on 10 March 2022 Submitted via Website
Overall Experience

My grandad has been in the Sutherland Court Care Home for over a year now and is well looked after by the carers and senior carers. All his needs and personal care are met with dignity, care and compassion.

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Review from Carol R (Daughter of Resident) published on 9 March 2022 Submitted via Website
Overall Experience
Can not fault Sutherland Court Care Home; the care they provide is second to none.
They inform you immediately if they are worried about my mother in any way.

The fact they are caring so well for my mother has taken an enormous amount of stress and worry from the family as a whole.

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Review from L T (Granddaughter of Resident) published on 22 February 2022 Submitted via Website
Overall Experience

My nanna is well looked after. All the staff are loving towards her, and she is happy with the meals and activities. She loves living at the home, and considers it her home now. Would certainly recommend this home to anyone. Thank you to everyone.

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Review from A D (Niece of Resident) published on 21 February 2022 Submitted via Website
Overall Experience

My aunty lived in Sutherland Court until we sadly lost her; she was always well looked after. The staff, management and activities coordinator were always helpful and lovely, not just my aunt but to the family too. The atmosphere is lovely and homely, and I would certainly recommend Sutherland Court to anyone who is moving a loved one in.

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Review from Julie O (Daughter of Resident) published on 10 February 2022 Submitted via Website
Overall Experience
The level of care for my parents has been excellent. The staff have dealt with their needs on an individual basis. They keep me informed on how they are if I’ve been unable to visit.

I feel very comfortable discussing anything concerning my parent's requirements with the management team and staff.

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Review from Claire M (Sister of Resident) published on 10 February 2022 Submitted via Website
Overall Experience
My mum lives in Sutherland Court, and as you imagine, we have not been able to visit much due to Covid. The lovely staff have always made things right as they could do.

My only concern is that a lot of gifts and clothes we have sent to Mum may not have arrived.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Sutherland Court Care Home

Thank you for taking the time to complete feedback on our home. We are extremely pleased that you are happy with our lovely staff team. In response to your concern regarding your Mother’s presents, following our call with you, we were pleased to let you know that all of the items that you thought...  

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Review from S P (Son of Resident) published on 8 February 2022 Submitted via Website
Overall Experience

My mother has been in Sutherland Court for several years. This is an excellent home. The staff make it so good. They are constantly kind and caring and just seem to have the wellbeing of the residents at heart.

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Review from Alan B (Son of Resident) published on 21 December 2021 Submitted via Website
Overall Experience
My mother has been a resident of Sutherland Court since September 2020.
Due to Covid-19 restrictions, it has been difficult to assess the internal environment of the home or get to know the staff well. I have been able to regularly meet my mother via Zoom, which has been good, and more recently, I have made visits face to face. I am very pleased with the level of care my mother is receiving, and she, herself, is happy. The staff I have seen/spoken to are very professional and responsive.
I look forward to being able to visit my mother at whatever time I like.

I have given ratings as good, as without actually being within the main home, it is difficult to say for certain.

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Review from Maria H (Daughter of Resident) published on 16 December 2021 Submitted via Website
Overall Experience

My mam has been in the care of Sutherland Court for over a year now. I am extremely happy with all the care and attention she has received. When my son got married in September 2020 in Budapest, they connected their own phone to the WhatsApp link, so she could watch the marriage even if she was hundreds of miles away, it certainly made her day, but this is just one of the ways that the staff go above and beyond. I highly recommend this home to any potential residents.

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Review from Margaret M (Daughter of Resident) published on 3 November 2021 Submitted via Website
Overall Experience

My mum has been in Southerland Care Home for just over a year. While she was able to, she enjoyed all the activities, especially the parties. She loved dancing with the staff and sharing memories and jokes. Now that she is very poorly, she stays mainly in her room but gets plenty of care and attention. The staff are wonderful. I cannot thank them enough for all their kindness and compassion.

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Review from Paul B (Son of Resident) published on 3 November 2021 Submitted via Website
Overall Experience

My mother has been extremely settled since moving into Sutherland Court. I have been very happy with the level of care and support given to my mother and would recommend it to anyone considering moving a relative here.

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Review from Bob R (Son of Resident) published on 13 August 2021 Submitted via Postal Card
Overall Experience

Mum is very happy at Sutherland Court and this is due to the staff and the environment at the home. The staff are very helpful and caring whenever we deal with them. A great home!

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Review from Martin K (Son of Resident) published on 1 July 2021 Submitted via Website
Overall Experience

My mum has been in this home since 2011, and I can't fault the care she has been given. I recently went to visit, and the staff made us feel more than welcome, despite the restrictions in place. If I had to go into residential care, then I hope this is the quality I receive.

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Review from Michael L (Son of Resident) published on 23 June 2021 Submitted via Website
Overall Experience

The staff have kept me updated with my mothers care during this pandemic. I have had no concerns about her health and welfare during this difficult time. The staff have coped very well, and are appreciated in their work.

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Review from Robert S (Son of Resident) published on 7 June 2021 Submitted via Postal Card
Overall Experience

Mother has been in over 12-months. Excellent staff, very friendly. Lovely, clean home. Spacious bedrooms. All kept spotlessly clean. Lovely food with a good choice menu. Excellent garden to the rear for residents to enjoy the good weather. Daytime activities for all the residents to meet and chat. Definitely recommend Sutherland Court.

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Review from K T (Niece of Resident) published on 13 May 2021 Submitted via Postal Card
Overall Experience

My aunt is happy at Sutherland Court. She gets good attention especially in relation to her diet.

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Review from R L (Son of Resident) published on 5 May 2021 Submitted via Postal Card
Overall Experience

My dad has been at Sutherland Court Care Home for a number of months and says he is very happy at the home. All his needs are met and the staff are pleasant, the food is good what more could he want.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (0)

News
  • 18 Sep 2025

    HC-One’s Sutherland Court Care Home in Fenham, Newcastle upon Tyne, was visited on Friday 27th June by MP for Newcastle upon Tyne Central and West, Chi Onwurah. MP Chi Onwurah...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

Upcoming Events

There are no upcoming events for Sutherland Court Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 30 Jun 2021Recipient: Sutherland Court Care Home

Accreditations

There are no accreditations posted yet for Sutherland Court Care Home.

Meet the Team (0)

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