
The care that my mother has received is excellent. All the staff are professional, kind and caringJane M(Daughter of Resident/Service User)



The care that my mother has received is excellent. All the staff are professional, kind and caringJane M(Daughter of Resident/Service User)



Conveniently situated in the centre of Fenham near Newcastle-upon-Tyne, Sutherland Court Care Home offers personalised residential and residential dementia care to older people.
The friendly and comfortable home offers lovely en-suite bedrooms, hair salon, hobby room and a wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.
The dining areas at Sutherland Court are the perfect space for...
Conveniently situated in the centre of Fenham near Newcastle-upon-Tyne, Sutherland Court Care Home offers personalised residential and residential dementia care to older people.
The friendly and comfortable home offers lovely en-suite bedrooms, hair salon, hobby room and a wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.
The dining areas at Sutherland Court are the perfect space for residents to relax and enjoy dining with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, providing an enjoyable experience for all residents and their loved ones.
By getting to know each individual resident at Sutherland Court, the team takes pride in being able to encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.
Community is an integral part of life at Sutherland Court, the team is dedicated to supporting residents in building strong relationships in the Fenham neighbourhood, organising events with local schools, charities and businesses in the area.
The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at Sutherland Court to provide the kindest care possible to all residents.
Care Provided by Sutherland Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 74 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sutherland Court Care Home for full pricing details and T&Cs.
Contact Sutherland Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Bobby Moore (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (74)
- Single Rooms with ensuite Wet Room (53)
Sutherland Court Care Home Reviews (134)
Sutherland Court Care Home has a Review Score of 9.4 (9.403) out of 10, based on 11 reviews in the last 2 years.
Over all time Sutherland Court Care Home has 134 reviews.
We are so grateful for the care and attention they have given my dad. My dad has been in a few care homes and has finally settled at Sutherland Court. We cannot praise the home enough. It has been such a relief...
We are so grateful for the care and attention they have given my dad. My dad has been in a few care homes and has finally settled at Sutherland Court. We cannot praise the home enough. It has been such a relief to see my dad happy and settled; it takes the pressure off the family, and the staff is so approachable
Thank you, Sutherland Court!
I am confident in the care the staff take over my mother's needs, and they always keep me informed if there are any issues or if she needs anything. The staff are polite, courteous and friendly too. Thank you.
I am confident in the care the staff take over my mother's needs, and they always keep me informed if there are any issues or if she needs anything. The staff are polite, courteous and friendly too. Thank you.
Our mother had a wonderful birthday and was made to feel extra special with a beautiful cake to celebrate her day. The staff are always friendly and helpful. It is great to be able to visit again in numbers without having to make an appointment.
Our mother had a wonderful birthday and was made to feel extra special with a beautiful cake to celebrate her day. The staff are always friendly and helpful. It is great to be able to visit again in numbers without having to make an appointment.
If you are looking for a care home, this is it. I have been in several care homes in the area visiting clients of mine that have had to go into care, and Sutherland Court is the best I've seen. It has a nice atmosphere, the staff are all happy, friendly and go out of their way to help you. I have...
If you are looking for a care home, this is it. I have been in several care homes in the area visiting clients of mine that have had to go into care, and Sutherland Court is the best I've seen. It has a nice atmosphere, the staff are all happy, friendly and go out of their way to help you. I have worked in Fenham for years, and have only heard people say good things about this home; this helped when my mam needed care, and we choose this home. It's as near to home as you'll get thanks to the staff that work there.
My mum is well looked after, and the staff are exceptional and extremely caring. Before she moved in, she was lonely. Now she has multiple happy interactions with cheerful staff every day, and I can see a...
My mum is well looked after, and the staff are exceptional and extremely caring. Before she moved in, she was lonely. Now she has multiple happy interactions with cheerful staff every day, and I can see a difference in her.
My grandad has been in the Sutherland Court Care Home for over a year now and is well looked after by the carers and senior carers. All his needs and personal care are met with dignity, care and compassion.
My grandad has been in the Sutherland Court Care Home for over a year now and is well looked after by the carers and senior carers. All his needs and personal care are met with dignity, care and compassion.
They inform you immediately if they are worried about my mother in any way.
The fact they are caring so well for my mother has taken an enormous amount of stress and worry from the family as a whole.
They inform you immediately if they are worried about my mother in any way.
The fact they are caring so well for my mother has taken an enormous amount of stress and worry from the family as a whole.
My nanna is well looked after. All the staff are loving towards her, and she is happy with the meals and activities. She loves living at the home, and considers it her home now. Would certainly recommend this home to anyone. Thank you to everyone.
My nanna is well looked after. All the staff are loving towards her, and she is happy with the meals and activities. She loves living at the home, and considers it her home now. Would certainly recommend this home to anyone. Thank you to everyone.
My aunty lived in Sutherland Court until we sadly lost her; she was always well looked after. The staff, management and activities coordinator were always helpful and lovely, not just my aunt but to the family too. The atmosphere is lovely and homely, and I would certainly recommend Sutherland...
My aunty lived in Sutherland Court until we sadly lost her; she was always well looked after. The staff, management and activities coordinator were always helpful and lovely, not just my aunt but to the family too. The atmosphere is lovely and homely, and I would certainly recommend Sutherland Court to anyone who is moving a loved one in.
I feel very comfortable discussing anything concerning my parent's requirements with the management team and staff.
I feel very comfortable discussing anything concerning my parent's requirements with the management team and staff.
My only concern is that a lot of gifts and clothes we have sent to Mum may not have arrived.
My only concern is that a lot of gifts and clothes we have sent to Mum may not have arrived.
Thank you for taking the time to complete feedback on our home. We are extremely pleased that you are happy with our lovely staff team. In response to your concern regarding your Mother’s presents, following our call with you, we were pleased to let you know that all of the items that you thought...
Thank you for taking the time to complete feedback on our home. We are extremely pleased that you are happy with our lovely staff team. In response to your concern regarding your Mother’s presents, following our call with you, we were pleased to let you know that all of the items that you thought had not arrived, were noted to be in your Mother’s wardrobe. Should you have any concerns in the future, please do not hesitate to let us know, and we will strive to ensure they are resolved.
My mother has been in Sutherland Court for several years. This is an excellent home. The staff make it so good. They are constantly kind and caring and just seem to have the wellbeing of the residents at heart.
My mother has been in Sutherland Court for several years. This is an excellent home. The staff make it so good. They are constantly kind and caring and just seem to have the wellbeing of the residents at heart.
Due to Covid-19 restrictions, it has been difficult to assess the internal environment of the home or get to know the staff well. I have been able to regularly meet my mother via Zoom, which has been good, and more recently, I...
Due to Covid-19 restrictions, it has been difficult to assess the internal environment of the home or get to know the staff well. I have been able to regularly meet my mother via Zoom, which has been good, and more recently, I have made visits face to face. I am very pleased with the level of care my mother is receiving, and she, herself, is happy. The staff I have seen/spoken to are very professional and responsive.
I look forward to being able to visit my mother at whatever time I like.
I have given ratings as good, as without actually being within the main home, it is difficult to say for certain.
My mam has been in the care of Sutherland Court for over a year now. I am extremely happy with all the care and attention she has received. When my son got married in September 2020 in Budapest, they connected their own phone to the WhatsApp link, so she could watch the marriage even if she was...
My mam has been in the care of Sutherland Court for over a year now. I am extremely happy with all the care and attention she has received. When my son got married in September 2020 in Budapest, they connected their own phone to the WhatsApp link, so she could watch the marriage even if she was hundreds of miles away, it certainly made her day, but this is just one of the ways that the staff go above and beyond. I highly recommend this home to any potential residents.
My mum has been in Southerland Care Home for just over a year. While she was able to, she enjoyed all the activities, especially the parties. She loved dancing with the staff and sharing memories and jokes. Now that she is very poorly, she stays mainly in her room but gets plenty of care and...
My mum has been in Southerland Care Home for just over a year. While she was able to, she enjoyed all the activities, especially the parties. She loved dancing with the staff and sharing memories and jokes. Now that she is very poorly, she stays mainly in her room but gets plenty of care and attention. The staff are wonderful. I cannot thank them enough for all their kindness and compassion.
My mother has been extremely settled since moving into Sutherland Court. I have been very happy with the level of care and support given to my mother and would recommend it to anyone considering moving a relative here.
My mother has been extremely settled since moving into Sutherland Court. I have been very happy with the level of care and support given to my mother and would recommend it to anyone considering moving a relative here.
Mum is very happy at Sutherland Court and this is due to the staff and the environment at the home. The staff are very helpful and caring whenever we deal with them. A great home!
Mum is very happy at Sutherland Court and this is due to the staff and the environment at the home. The staff are very helpful and caring whenever we deal with them. A great home!
My mum has been in this home since 2011, and I can't fault the care she has been given. I recently went to visit, and the staff made us feel more than welcome, despite the restrictions in place. If I had to go into residential care, then I hope this is the quality I receive.
My mum has been in this home since 2011, and I can't fault the care she has been given. I recently went to visit, and the staff made us feel more than welcome, despite the restrictions in place. If I had to go into residential care, then I hope this is the quality I receive.
The staff have kept me updated with my mothers care during this pandemic. I have had no concerns about her health and welfare during this difficult time. The staff have coped very well, and are appreciated in their work.
The staff have kept me updated with my mothers care during this pandemic. I have had no concerns about her health and welfare during this difficult time. The staff have coped very well, and are appreciated in their work.
Mother has been in over 12-months. Excellent staff, very friendly. Lovely, clean home. Spacious bedrooms. All kept spotlessly clean. Lovely food with a good choice menu. Excellent garden to the rear for residents to enjoy the good weather. Daytime activities for all the residents to meet and chat....
Mother has been in over 12-months. Excellent staff, very friendly. Lovely, clean home. Spacious bedrooms. All kept spotlessly clean. Lovely food with a good choice menu. Excellent garden to the rear for residents to enjoy the good weather. Daytime activities for all the residents to meet and chat. Definitely recommend Sutherland Court.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (0)
- 18 Sep 2025
HC-One’s Sutherland Court Care Home in Fenham, Newcastle upon Tyne, was visited on Friday 27th June by MP for Newcastle upon Tyne Central and West, Chi Onwurah. MP Chi Onwurah...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Sutherland Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: HC-One
- 30 Jun 2021Recipient: Sutherland Court Care Home
Accreditations
There are no accreditations posted yet for Sutherland Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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