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Sutherland Court Care Home

Sutherland Avenue, Fenham, Newcastle upon Tyne, Tyne & Wear NE4 9NS
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The care that my mother has received is excellent. All the staff are professional, kind and caringJane M(Daughter of Resident/Service User)
Sutherland Court Care Home, Newcastle upon Tyne
Sutherland Court Care Home, Newcastle upon Tyne
Sutherland Court Care Home, Newcastle upon Tyne

Conveniently situated in the centre of Fenham near Newcastle-upon-Tyne, Sutherland Court Care Home offers personalised residential and residential dementia care to older people.

The friendly and comfortable home offers lovely en-suite bedrooms, hair salon, hobby room and a wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.

The dining areas at Sutherland Court are the perfect space for...  

Care Provided by Sutherland Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,381From £1,519
Residential Dementia CareFrom £1,381From £1,519

Contact Sutherland Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Bobby Moore(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (74)
  • Single Rooms with ensuite Wet Room (53)

Sutherland Court Care Home Reviews (132)

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9.2

Sutherland Court Care Home has a Review Score of 9.2 (9.176) out of 10, based on 9 reviews in the last 2 years. Over all time Sutherland Court Care Home has 132 reviews.

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Showing 132 reviews matching selected criteria
Review from Susan W (Daughter of Resident) published on 13 April 2017 Submitted via Postal Card
Overall Experience

From visiting Sutherland Court for the first time I felt a wonderful atmosphere and this is achieved by the fantastic staff who work there. I really feel that my mother is being so well looked after. The staff are all excellent and treat her with respect. They work extremely hard but always have the time to spend with my mother and to understand her needs and get to know her so building a great rapport with her. I couldn't praise Sutherland Court enough.

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Review from Marc L (Grandson of Resident) published on 12 April 2017 Submitted via Postal Card
Overall Experience
Extremely friendly, lovely and reliable staff. Sutherland Court has a comfortable and homely atmosphere. All the staff are fantastic with the residents and visitors and try their best to meet your requests.

I couldn't have wished to find a nicer home for my nan. My nan is really happy here at Sutherland Court and all our family have peace of mind knowing my nan receives the care and attention she needs.

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Review from Lynne S (Daughter of Resident) published on 5 October 2016 Submitted via Postal Card
Overall Experience

Warm, friendly experience lovely staff and clients are well looked after. Modern building clean and comfortable homely feel wide corridors spacious rooms. Music playing on arrival well kept gardens nice entrance.

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Review from Karen S (Daughter of Resident) published on 26 September 2016 Submitted via Postal Card
Overall Experience

I cannot rate Sutherland Court highly enough. It brings a tear to your eye, it is so lovely, nothing is too much trouble for the staff they are very helpful, friendly and cheerful. They are helping my mum settle in lovely. Everything is spotlessly clean and tidy. The food is lovely with plenty of variety, my mum is enjoying it very much. The management are second to none and very hands on and involved. All of the residents seem very happy and content to be there. It is a pleasure to visit and spend quality time with mum.

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Review from Jacqueline O (Daughter of Resident) published on 1 July 2016 Submitted via Postal Card
Overall Experience

My mother and father were admitted in an emergency crisis situation. The staff were wonderful, helpful, supportive and reassuring. Everyone is professional and I am happy and confident that my father who has complex needs will be cared for with respect and dignity. My mother was there for one week and it did her good to be pampered and looked after. The food is excellent, the decor calm and relaxing, the grounds are beautiful. Staff second to none. I have already recommended Sutherland Court.

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Review from C H (Brother of Resident) published on 25 May 2016 Submitted via Postal Card
Overall Experience

My sister has a number of persistent ailments causing considerable pain and discomfort, and so she has her good days and bad days. The staff are supportive and caring and relationships with my sister are generally caring and consistent. Medical and support services are accessed as and when required. Relationships with other residents are usually positive although minor misunderstandings can occur. Overall, my sister is pleased with the care and support she received day by day.

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Review from R K (Daughter of Resident) published on 18 May 2016 Submitted via Postal Card
Overall Experience

The overall conditions of Sutherland Court is good and the staff are very caring. The entertainment is however very limited due to having no replacement for the entertainments manager who is on maternity leave. The food menu and the standard of the food is not always up to scratch.

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Review from Julie D (Daughter of Resident) published on 11 May 2016 Submitted via Postal Card
Overall Experience

Our family has always felt our mother has been well cared for in this care home, and well looked after. The staff are very friendly and welcoming and genuinely care about the residents. The atmosphere is warm and friendly and I would not hesitate to recommend it to anyone. My only issue is the move around of staff. The Crane Suite needs more experienced staff and the continuity.

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Review from M C (Daughter of Resident) published on 11 May 2016 Submitted via Postal Card
Overall Experience

Overall we are very satisfied with my mothers care. The staff are kind and caring.

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Review from A O (Granddaughter of Resident) published on 6 May 2016 Submitted via Postal Card
Overall Experience

Whenever I visit my grandma she is always well looked after, we as a family really appreciate the care and love given to my grandma.

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Review from Gary B (Son of Resident) published on 4 May 2016 Submitted via Postal Card
Overall Experience

My mother has only been at Sutherland Court for a few months but has been made very welcome by everyone. All the staff are caring and treat my mother with dignity and respect. We had mixed feelings about putting my mother into care but we now know we made the right choice by choosing Sutherland Court.

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Review from Eleanor M (Wife of Resident) published on 3 May 2016 Submitted via Postal Card
Overall Experience

Completely satisfied.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (0)

News
  • 18 Sep 2025

    HC-One’s Sutherland Court Care Home in Fenham, Newcastle upon Tyne, was visited on Friday 27th June by MP for Newcastle upon Tyne Central and West, Chi Onwurah. MP Chi Onwurah...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

Upcoming Events

There are no upcoming events for Sutherland Court Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 30 Jun 2021Recipient: Sutherland Court Care Home

Accreditations

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Meet the Team (0)

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