
The care that my mother has received is excellent. All the staff are professional, kind and caringJane M(Daughter of Resident/Service User)



The care that my mother has received is excellent. All the staff are professional, kind and caringJane M(Daughter of Resident/Service User)



Conveniently situated in the centre of Fenham near Newcastle-upon-Tyne, Sutherland Court Care Home offers personalised residential and residential dementia care to older people.
The friendly and comfortable home offers lovely en-suite bedrooms, hair salon, hobby room and a wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.
The dining areas at Sutherland Court are the perfect space for...
Care Provided by Sutherland Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 74 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sutherland Court Care Home for full pricing details and T&Cs.
Contact Sutherland Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Bobby Moore(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (74)
- Single Rooms with ensuite Wet Room (53)
Sutherland Court Care Home Reviews (132)
Sutherland Court Care Home has a Review Score of 9.2 (9.176) out of 10, based on 9 reviews in the last 2 years.
Over all time Sutherland Court Care Home has 132 reviews.
Sutherland Court Care Home, under the brilliant and delightful leadership and management of Bobby and his wonderful team is a lovely, caring, pleasant, and happy beautiful team who care for my dear mother and other residents in a loving and holistic way. They always look for practical solutions to serve them lovely residents and supporting staff in the best way possible, with lovely feedback, help, understanding. Please continue your beautiful work. God bless you all.
They have cared for my mother as if she was a family member, they have laughed with her, she in turn has kept them entertained & on their toes, her care until she slipped away was exemplary. I can't thank you all enough.
A big thank you to all of the care team for their kindness and support given to my mam and dad throughout December and during the Christmas dinner. It was a lovely touch, inviting families along for the dinner which my mam said was delicious, many thanks, my dad is very well cared for here from lovely staff.
Thank you very much.
Lovely friendly environment. All staff helpful and friendly. Dad has settled in (really enjoys being here) Very happy for mam and dad to be here.
My husband had dementia and medical issues, his stay was short but he was well cared for throughout until his death. He was treated with respect and managed his dignity. Every staff member provided the best possible care to my husband. I was updated daily on his care and all of his needs were met. A warm and kind environment which I could recommend. I was also well supported.
Very helpful and caring staff, comfortable home with nice furnishings and well maintained, like home from home. Meals looked very appetizing.
She loved the cake so thank you for that and the trouble you took baking it.
It's a beautiful clean friendly home staffed by amazing caring staff.
From the day my mother arrived, I've been kept up to date with everything. The daily menu is great too. They also hire entertainers regularly.
Mother is so happy & well cared for. We can relax knowing she's in good hands.
So if you're thinking about this place for your loved one go for it. I'm glad we did.
Staff always welcoming and available to respond to any queries.
My cousin is beautifully cared for by all of the professional and empathetic staff. She is happy and content with her needs. I visit 3 times each week and I have no concerns that she is cared for with compassion and first-class care.
My mother has come to the care home after nine weeks in hospital recovering from a broken hip. On our first visit to the home, we were impressed by the welcome given and clear evidence that residents were encouraged to socialise. My mum has a lovely room and the standard of decor/cleanliness is excellent. Communal areas are extremely comfortable, clean and well-maintained. Altogether we are happy that my mother is well looked after and happy.
Since my father-in-law arrived, the care he received has been first-class. The staff are very attentive and caring. The food has always been of a good standard. As a family we are very pleased we chose this home.
Very happy with the care received for both my parents. They are on separate floors but the staff always make sure Mom and Dad see each other on most days. The care here at Sutherland Court is next to none, it's just amazing and both parents are happy to be here, especially our dad, he has thrived a lot since coming here in June 2023.
My husband has an atypical mixed dementia, Alzheimer's and vascular, which has meant that he has declined rapidly over four years. I looked at a number of care homes before deciding to put him into Sutherland Court. He has settled in well and is happy there. His needs are met and the staff respond well to him. He is well looked after and cared for in pleasant, homely surroundings. There are daily activities to keep him engaged and he enjoys the nutritious meals.
After researching homes in the area we found Sutherland Court Care Home the most homely, which is ideal for my mother. The room is excellent with lovely views. The Christmas decorations are beautiful and lift everyone's spirits. The staff are excellent, very attentive and all introduced themselves on my mother's arrival. A coordinator is brilliant at organising things for the residents. he came round on the first day to introduce himself and explained what went on in the home.
Overall, as a family, we are very grateful for the support Sutherland Court has provided!
Excellent staff and service.
I had a mixed experience with my mum's two-week respite care. Staff generally were extremely friendly and helpful, but not all showed the same level of care or understanding towards my mum's needs. Management was excellent and displayed respect at all times. It would have been preferable if the same staff and a higher number of staff were consistently on duty, as Mum found it difficult being cared for by so many people. Mum has quite specific needs that should have been provided for on a regular and consistent basis, but this was dependent on staff. Generally, I would consider using this Care Home again in the future.
All our staff receive a robust induction upon commencement of employment and training that is refreshed annually. Our staffing levels...
Mum continues to thrive here at Sutherland Court. The care she is receiving is excellent. The staff are wonderful. We, as a family, are very grateful that she is in such a caring wing and respectful environment. We are kept informed of any and all matters concerning her health and well-being, which is most reassuring for us all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (0)
- 18 Sep 2025
HC-One’s Sutherland Court Care Home in Fenham, Newcastle upon Tyne, was visited on Friday 27th June by MP for Newcastle upon Tyne Central and West, Chi Onwurah. MP Chi Onwurah...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Sutherland Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: HC-One
- 30 Jun 2021Recipient: Sutherland Court Care Home
Accreditations
There are no accreditations posted yet for Sutherland Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Sutherland Court Care Home
What types of Care is Sutherland Court Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sutherland Court Care Home have?
There are 74 Single Rooms.
What are the Facilities & Services at Sutherland Court Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Sutherland Court Care Home to the centre of Newcastle upon Tyne?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sutherland Court Care Home to verify any information. View our terms and conditions. Sutherland Court Care Home has an Enhanced Service -more info.