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Sutherland Court Care Home

Sutherland Avenue, Fenham, Newcastle upon Tyne, Tyne & Wear NE4 9NS
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The care that my mother has received is excellent. All the staff are professional, kind and caringJane M(Daughter of Resident/Service User)
Sutherland Court Care Home, Newcastle upon Tyne
Sutherland Court Care Home, Newcastle upon Tyne
Sutherland Court Care Home, Newcastle upon Tyne

Conveniently situated in the centre of Fenham near Newcastle-upon-Tyne, Sutherland Court Care Home offers personalised residential and residential dementia care to older people.

The friendly and comfortable home offers lovely en-suite bedrooms, hair salon, hobby room and a wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.

The dining areas at Sutherland Court are the perfect space for...  

Care Provided by Sutherland Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,381From £1,519
Residential Dementia CareFrom £1,381From £1,519

Contact Sutherland Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Bobby Moore(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (74)
  • Single Rooms with ensuite Wet Room (53)

Sutherland Court Care Home Reviews (132)

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9.2

Sutherland Court Care Home has a Review Score of 9.2 (9.176) out of 10, based on 9 reviews in the last 2 years. Over all time Sutherland Court Care Home has 132 reviews.

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Showing 132 reviews matching selected criteria
Review from Rita P (Resident / Service User) published on 19 March 2020 Submitted via Postal Card
Overall Experience

I am very satisfied at the home. I feel safe here and the staff and people are pleasant.

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Review from A T (Daughter of Resident) published on 5 March 2020 Submitted via Postal Card
Overall Experience

My mother has lived in this care home for six years now. The care she has received in that time is excellent. The staff show her great respect and nothing is too much trouble. The food is good and varied and she particularly enjoys the home baking. The activities provided are well organised and very enjoyable. It is very pleasant especially the Rendevous Coffee room where we can gather as a family and enjoy time together. Overall the home is very warm and friendly and the staff are too. It's a pleasure to visit.

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Review from W R (Friend of Resident) published on 13 February 2020 Submitted via Postal Card
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I've been impressed by the home since I first saw it and it has lived up to expectations. My friend is not the easiest person to deal with, but the staff are brilliant with her.

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Review from M O (Resident / Service User) published on 12 February 2020 Submitted via Postal Card
Overall Experience
Home is safe.
Like the food.

Staff are nice.

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Review from J B (Relative of Resident) published on 7 February 2020 Submitted via Website
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When visiting the home it's always clean and very welcoming. The staff are always helpful and take their time with the residents. Meals look lovely. My relatives' room is always clean, tidy and smells nice and fresh. Seems to be plenty to do.

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Review from F A (Son of Resident) published on 22 January 2020 Submitted via Postal Card
Overall Experience

I needed to find a care home quickly for my mum as my father had been hospitalised. The staff at Sutherland Court were extremely helpful in supporting me at a difficult time. Mum was well cared for at all times by the staff here. I called in on her at many different times and at all times the staff were able to answer any questions or concerns I had about her.

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Review from C N (Daughter of Resident) published on 17 December 2019 Submitted via Postal Card
Overall Experience

Very impressed with recent social activities for my dad especially beach ball tennis with a balloon, Harvest Festival and opportunities for dad to join in with hymns and signing activities.

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Review from R C (Daughter of Resident) published on 4 December 2019 Submitted via Postal Card
Overall Experience
Sutherland Court feels like a home from home, lovely friendly staff who treat my dad and other residents so well, always smiling and kind.

All the staff from senior to laundry and cleaning staff have a friendly word. It feels a happy place and it's very reassuring that my dad is so well cared for and settled.

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Review from Raymond R (Relative of Resident) published on 27 November 2019 Submitted via Postal Card
Overall Experience
On each of our visits, we are always greeted by all members of the team and our aunt seems very happy and contented.

Keep up the good work.

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Review from Yvonne D (Resident / Service User) published on 29 July 2019 Submitted via Postal Card
Overall Experience

I spent a week and was very happy and comfortable and well looked after. The staff are really nice.

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Review from J M (Daughter of Resident) published on 23 July 2019 Submitted via Postal Card
Overall Experience
Sutherland Court is a home from home environment. All residents have space to move around with a bedroom, comfortable to enjoy peace and quiet. All staff are hard-working, caring, kind and treat the residents with the utmost dignity. The management are available to speak to regarding any concerns.

As a family of a resident, we are very happy with Sutherland Court as a care home.

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Review from Mark W (Grandson of Resident) published on 23 July 2019 Submitted via Postal Card
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I have found the experience reassuring as I have seen great care being given.

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Review from William C (Resident / Service User) published on 11 April 2019 Submitted via Postal Card
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Only been a resident for one week.

Quite happy with everything.

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Review from Janice E (Daughter of Resident) published on 26 February 2019 Submitted via Postal Card
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Excellent home with amazing staff and care that is like no other. Every need is catered for and nothing is too much trouble. Cannot recommend this home enough.

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Review from A B (Son of Resident) published on 16 November 2018 Submitted via Postal Card
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Found it hard putting mam into care but she has settled great. The staff are great, helpful, attentive and mam always receives lots of cuddles of staff and management, mam always joins in the activities which there are plenty especially enjoys their singing and dancing. It's like her home from home but with lots of friends living with her. The support for family and friends is great and always keeps us up to date on everything to do with mum. It's been a great place for her and gives us peace of mind.

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Review from Dawn B (Daughter of Resident) published on 6 November 2018 Submitted via Postal Card
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Lovely happy home. My mother loves it. Staff are wonderful and treat residents with respect and love.

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Review from Betty B (Resident / Service User) published on 11 October 2018 Submitted via Postal Card
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New resident. I've been treated with kind and caring care. All staff are very helpful, the home is clean and tidy. Meals are lovely, always choices.

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Review from J L (Resident / Service User) published on 5 October 2018 Submitted via Postal Card
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The staff are very friendly, caring and helpful. I like the rooms and the garden, I like the coffee room and make use of the space with my family. I have really enjoyed joining in some of the activities.

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Review from Myra O (Resident / Service User) published on 22 August 2018 Submitted via Postal Card
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I love in the garden suite and like it very well.

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Review from Carolyn S (Daughter of Resident) published on 16 July 2018 Submitted via Postal Card
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Very pleased with everything. I know my mother is deteriorating but she is happy and everybody around her are great.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (0)

News
  • 18 Sep 2025

    HC-One’s Sutherland Court Care Home in Fenham, Newcastle upon Tyne, was visited on Friday 27th June by MP for Newcastle upon Tyne Central and West, Chi Onwurah. MP Chi Onwurah...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

Upcoming Events

There are no upcoming events for Sutherland Court Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 30 Jun 2021Recipient: Sutherland Court Care Home

Accreditations

There are no accreditations posted yet for Sutherland Court Care Home.

Meet the Team (0)

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