
The care that my mother has received is excellent. All the staff are professional, kind and caringJane M(Daughter of Resident/Service User)



The care that my mother has received is excellent. All the staff are professional, kind and caringJane M(Daughter of Resident/Service User)



Conveniently situated in the centre of Fenham near Newcastle-upon-Tyne, Sutherland Court Care Home offers personalised residential and residential dementia care to older people.
The friendly and comfortable home offers lovely en-suite bedrooms, hair salon, hobby room and a wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.
The dining areas at Sutherland Court are the perfect space for...
Care Provided by Sutherland Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 74 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sutherland Court Care Home for full pricing details and T&Cs.
Contact Sutherland Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Bobby Moore(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (74)
- Single Rooms with ensuite Wet Room (53)
Sutherland Court Care Home Reviews (132)
Sutherland Court Care Home has a Review Score of 9.2 (9.176) out of 10, based on 9 reviews in the last 2 years.
Over all time Sutherland Court Care Home has 132 reviews.
I am very satisfied at the home. I feel safe here and the staff and people are pleasant.
My mother has lived in this care home for six years now. The care she has received in that time is excellent. The staff show her great respect and nothing is too much trouble. The food is good and varied and she particularly enjoys the home baking. The activities provided are well organised and very enjoyable. It is very pleasant especially the Rendevous Coffee room where we can gather as a family and enjoy time together. Overall the home is very warm and friendly and the staff are too. It's a pleasure to visit.
I've been impressed by the home since I first saw it and it has lived up to expectations. My friend is not the easiest person to deal with, but the staff are brilliant with her.
Like the food.
Staff are nice.
When visiting the home it's always clean and very welcoming. The staff are always helpful and take their time with the residents. Meals look lovely. My relatives' room is always clean, tidy and smells nice and fresh. Seems to be plenty to do.
I needed to find a care home quickly for my mum as my father had been hospitalised. The staff at Sutherland Court were extremely helpful in supporting me at a difficult time. Mum was well cared for at all times by the staff here. I called in on her at many different times and at all times the staff were able to answer any questions or concerns I had about her.
Very impressed with recent social activities for my dad especially beach ball tennis with a balloon, Harvest Festival and opportunities for dad to join in with hymns and signing activities.
All the staff from senior to laundry and cleaning staff have a friendly word. It feels a happy place and it's very reassuring that my dad is so well cared for and settled.
Keep up the good work.
I spent a week and was very happy and comfortable and well looked after. The staff are really nice.
As a family of a resident, we are very happy with Sutherland Court as a care home.
I have found the experience reassuring as I have seen great care being given.
Quite happy with everything.
Excellent home with amazing staff and care that is like no other. Every need is catered for and nothing is too much trouble. Cannot recommend this home enough.
Found it hard putting mam into care but she has settled great. The staff are great, helpful, attentive and mam always receives lots of cuddles of staff and management, mam always joins in the activities which there are plenty especially enjoys their singing and dancing. It's like her home from home but with lots of friends living with her. The support for family and friends is great and always keeps us up to date on everything to do with mum. It's been a great place for her and gives us peace of mind.
Lovely happy home. My mother loves it. Staff are wonderful and treat residents with respect and love.
New resident. I've been treated with kind and caring care. All staff are very helpful, the home is clean and tidy. Meals are lovely, always choices.
The staff are very friendly, caring and helpful. I like the rooms and the garden, I like the coffee room and make use of the space with my family. I have really enjoyed joining in some of the activities.
I love in the garden suite and like it very well.
Very pleased with everything. I know my mother is deteriorating but she is happy and everybody around her are great.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (0)
- 18 Sep 2025
HC-One’s Sutherland Court Care Home in Fenham, Newcastle upon Tyne, was visited on Friday 27th June by MP for Newcastle upon Tyne Central and West, Chi Onwurah. MP Chi Onwurah...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Sutherland Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: HC-One
- 30 Jun 2021Recipient: Sutherland Court Care Home
Accreditations
There are no accreditations posted yet for Sutherland Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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