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Sutherland Court Care Home

Sutherland Avenue, Fenham, Newcastle upon Tyne, Tyne & Wear NE4 9NS
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The care that my mother has received is excellent. All the staff are professional, kind and caringJane M(Daughter of Resident/Service User)
Sutherland Court Care Home, Newcastle upon Tyne
Sutherland Court Care Home, Newcastle upon Tyne
Sutherland Court Care Home, Newcastle upon Tyne

Conveniently situated in the centre of Fenham near Newcastle-upon-Tyne, Sutherland Court Care Home offers personalised residential and residential dementia care to older people.

The friendly and comfortable home offers lovely en-suite bedrooms, hair salon, hobby room and a wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.

The dining areas at Sutherland Court are the perfect space for...  

Care Provided by Sutherland Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,381From £1,519
Residential Dementia CareFrom £1,381From £1,519

Contact Sutherland Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Bobby Moore(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (74)
  • Single Rooms with ensuite Wet Room (53)

Sutherland Court Care Home Reviews (132)

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9.2

Sutherland Court Care Home has a Review Score of 9.2 (9.176) out of 10, based on 9 reviews in the last 2 years. Over all time Sutherland Court Care Home has 132 reviews.

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Showing 132 reviews matching selected criteria
Review from Patricia L (Friend of Resident) published on 15 May 2018 Submitted via Postal Card
Overall Experience
It's like walking into a new and happy house this place hasn't been as it should but I think the new owner is going to make such a difference and already has. We knew just coming through the front door, everything including residents look well content and happy, which we hadn't seen in a long time.
It's a joy for my friend and I to see this great change in the place (everyone happy).
Residents, staff, carers and visitors.

Thank you all and especially the new owner.

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Review from M F (Granddaughter of Resident) published on 22 March 2018 Submitted via Postal Card
Overall Experience
The home has a very caring and welcoming feel and my grandfather is settled and happy here. Staff are very courteous, caring and kind at all times and have done their utmost to make sure my grandfather feels at home.

It gives me great reassurance to know he is safe, comfortable and happy. Highly recommended.

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Review from Undrell M (Son of Resident) published on 1 March 2018 Submitted via Postal Card
Overall Experience

My mother has recently transferred from her own home to Sutherland Court. Already the amount of socialisation is improved. My mother seems more alert and aware. She has started to feed herself more and is more involved with her environment. This is very encouraging after only 1 week here.

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Review from David A (Nephew of Resident) published on 13 February 2018 Submitted via Website
Overall Experience

My Aunt was extremely well cared for by professional and dedicated staff. Well fed and best of all she was happy.

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Review from Maureen C (Daughter of Resident) published on 30 January 2018 Submitted via Postal Card
Overall Experience

My mother has been in Sutherland Court for over two years and I am very happy with the standard of care and facilities at the care home. Her happiness and well being are very important and I am pleased to say that she and myself and my husband are reassured by the care she receives.

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Review from John H (Son of Resident) published on 30 January 2018 Submitted via Postal Card
Overall Experience
Sutherland Court has caring and professional staff. My mother has been very well looked after since coming here in 2014. Staff are all very approachable and helpful.

High standards are maintained.

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Review from Paul C (Son of Resident) published on 30 January 2018 Submitted via Postal Card
Overall Experience

Very happy with the care and attention my mother receives at Sutherland Court.

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Review from Meg L (Friend of Resident) published on 17 October 2017 Submitted via Postal Card
Overall Experience

This care home is excellent. I can't speak highly enough about the staff and facilities.

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Review from Lynn R (Daughter of Resident) published on 16 October 2017 Submitted via Postal Card
Overall Experience

Mam has been in Sutherland Court for over 18 months. During that time she has been treated with not just care, but love. Without exception the staff are pleasant and helpful and nothing is too much trouble.

I would have no hesitation to recommend the home to anyone who is looking for a home from home for their loved one.

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Review from L T (Daughter of Resident) published on 5 October 2017 Submitted via Postal Card
Overall Experience

Staff very friendly and caring. Dad gets on with them well and they have a good relationship with him.

Surprised at the new rise in cost so soon after the last one. This being double the current inflation rate seems excessive and unjustified.

Reply from Katie Price, Careline Advisor at Sutherland Court Care Home
Thank you for your feedback.

In common with all care providers, HC-One reviews its fees annually to ensure they cover the ongoing rising costs of delivering quality care, residents services and maintaining high-quality environments. Please direct any specific concerns regarding this matter in writing to us so that we can respond fully.

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Review from Jeremy S (Son of Resident) published on 19 September 2017 Submitted via Postal Card
Overall Experience

Went to see home for respite care. Mom enjoys herself and always looks clean, her room is a good size and the activities are varied and always on the go. The staff are always helpful. The garden and outside space is always kept well maintained. Glad that mom is happy, safe and there is always someone there.

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Review from Margaret C (Daughter of Resident) published on 1 August 2017 Submitted via Postal Card
Overall Experience
I have always found Sutherland Court to be clean, friendly and a happy place. The entertainment lately has been perfect. The residents love it, even my mother who was always a 'watcher' is joining in with the sing alongs etc.

10/10 to the entertainment manager.

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Review from H R (Resident / Service User) published on 26 July 2017 Submitted via Postal Card
Overall Experience

I came into Sutherland Court at the beginning of November 2016. I have become quite settled and happy in the home. The staff and carers are all extremely kind and helpful and look after me very well. The building is situated in a pleasant garden setting and I am looking forward to Spring when the trees and flowers come into bloom. I enjoy the meals and overall I feel the standard of care I receive is excellent.

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Review from Alan C (Son of Resident) published on 4 July 2017 Submitted via Postal Card
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Since arriving at Sutherland Court my Mum has improved in both physical and mental health and feel this is due in no small part to the positive and bright attitude of the staff. I have peace of mind for the first time in years and can now go to work knowing my Mum is safe and catered for.

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Review from Tony C (Son of Resident) published on 4 July 2017 Submitted via Postal Card
Overall Experience

My mam is enjoying her stay in Sutherland Court. She feels safe and well, she loves the activities and how the staff all look after her.

On a personal point of view, I now feel able to live my life without worrying that my mum is in danger of hurting herself while in the house alone.

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Review from Margaret F (Granddaughter of Resident) published on 5 June 2017 Submitted via Postal Card
Overall Experience

After viewing a number of care homes, as soon as I entered Sutherland Court I knew that this would be the perfect place for my grandfather. From making the initial enquiry to moving in, everyone was so helpful and welcoming, making for an easy transition. Since becoming a resident, the staff have continued to be caring and professional; nothing is a trouble. The home is safe, clean with excellent facilities and lovely gardens. My grandfather is very happy there and I have peace of mind knowing that he is being so well cared for.

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Review from C K (Daughter-in-law of Resident) published on 2 June 2017 Submitted via Postal Card
Overall Experience
We are always welcomed and everyone is so friendly. Mother-in-law is always well dressed, just like she was when she was independent. Her room is beautiful and her plants managed for her. We were delighted to arrive and use the new tea room. We had tea and cakes. The room was so roomy and homely.

We shared a lovely tea and peaceful conversation. We feel so blessed to have found this home.

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Review from Ian n (Friend of Resident) published on 31 May 2017 Submitted via Website
Overall Experience

I attended this care home to visit a dear friend. From the start, the staff at this home were amazing. They are all extremely friendly, caring, kind and thoughtful. They all show great empathy and understanding to every resident and their guests. They make you feel greatly welcome and are very approachable. Thank you to all the staff, who work so hard, for being so courteous and for their unquestionable support. You are all brilliant!

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Review from David A (Nephew of Resident) published on 17 May 2017 Submitted via Postal Card
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No complaints whatsoever about my aunt's care.

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Review from Wendy S (Daughter of Resident) published on 20 April 2017 Submitted via Postal Card
Overall Experience

I find this home excellent and all staff are friendly.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (0)

News
  • 18 Sep 2025

    HC-One’s Sutherland Court Care Home in Fenham, Newcastle upon Tyne, was visited on Friday 27th June by MP for Newcastle upon Tyne Central and West, Chi Onwurah. MP Chi Onwurah...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

Upcoming Events

There are no upcoming events for Sutherland Court Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 30 Jun 2021Recipient: Sutherland Court Care Home

Accreditations

There are no accreditations posted yet for Sutherland Court Care Home.

Meet the Team (0)

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