
The care that my mother has received is excellent. All the staff are professional, kind and caringJane M(Daughter of Resident/Service User)



The care that my mother has received is excellent. All the staff are professional, kind and caringJane M(Daughter of Resident/Service User)



Conveniently situated in the centre of Fenham near Newcastle-upon-Tyne, Sutherland Court Care Home offers personalised residential and residential dementia care to older people.
The friendly and comfortable home offers lovely en-suite bedrooms, hair salon, hobby room and a wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.
The dining areas at Sutherland Court are the perfect space for...
Care Provided by Sutherland Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 74 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sutherland Court Care Home for full pricing details and T&Cs.
Contact Sutherland Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Bobby Moore(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (74)
- Single Rooms with ensuite Wet Room (53)
Sutherland Court Care Home Reviews (132)
Sutherland Court Care Home has a Review Score of 9.2 (9.176) out of 10, based on 9 reviews in the last 2 years.
Over all time Sutherland Court Care Home has 132 reviews.
It's a joy for my friend and I to see this great change in the place (everyone happy).
Residents, staff, carers and visitors.
Thank you all and especially the new owner.
It gives me great reassurance to know he is safe, comfortable and happy. Highly recommended.
My mother has recently transferred from her own home to Sutherland Court. Already the amount of socialisation is improved. My mother seems more alert and aware. She has started to feed herself more and is more involved with her environment. This is very encouraging after only 1 week here.
My Aunt was extremely well cared for by professional and dedicated staff. Well fed and best of all she was happy.
My mother has been in Sutherland Court for over two years and I am very happy with the standard of care and facilities at the care home. Her happiness and well being are very important and I am pleased to say that she and myself and my husband are reassured by the care she receives.
High standards are maintained.
Very happy with the care and attention my mother receives at Sutherland Court.
This care home is excellent. I can't speak highly enough about the staff and facilities.
Mam has been in Sutherland Court for over 18 months. During that time she has been treated with not just care, but love. Without exception the staff are pleasant and helpful and nothing is too much trouble.
I would have no hesitation to recommend the home to anyone who is looking for a home from home for their loved one.
Staff very friendly and caring. Dad gets on with them well and they have a good relationship with him.
Surprised at the new rise in cost so soon after the last one. This being double the current inflation rate seems excessive and unjustified.
In common with all care providers, HC-One reviews its fees annually to ensure they cover the ongoing rising costs of delivering quality care, residents services and maintaining high-quality environments. Please direct any specific concerns regarding this matter in writing to us so that we can respond fully.
Went to see home for respite care. Mom enjoys herself and always looks clean, her room is a good size and the activities are varied and always on the go. The staff are always helpful. The garden and outside space is always kept well maintained. Glad that mom is happy, safe and there is always someone there.
10/10 to the entertainment manager.
I came into Sutherland Court at the beginning of November 2016. I have become quite settled and happy in the home. The staff and carers are all extremely kind and helpful and look after me very well. The building is situated in a pleasant garden setting and I am looking forward to Spring when the trees and flowers come into bloom. I enjoy the meals and overall I feel the standard of care I receive is excellent.
Since arriving at Sutherland Court my Mum has improved in both physical and mental health and feel this is due in no small part to the positive and bright attitude of the staff. I have peace of mind for the first time in years and can now go to work knowing my Mum is safe and catered for.
My mam is enjoying her stay in Sutherland Court. She feels safe and well, she loves the activities and how the staff all look after her.
On a personal point of view, I now feel able to live my life without worrying that my mum is in danger of hurting herself while in the house alone.
After viewing a number of care homes, as soon as I entered Sutherland Court I knew that this would be the perfect place for my grandfather. From making the initial enquiry to moving in, everyone was so helpful and welcoming, making for an easy transition. Since becoming a resident, the staff have continued to be caring and professional; nothing is a trouble. The home is safe, clean with excellent facilities and lovely gardens. My grandfather is very happy there and I have peace of mind knowing that he is being so well cared for.
We shared a lovely tea and peaceful conversation. We feel so blessed to have found this home.
I attended this care home to visit a dear friend. From the start, the staff at this home were amazing. They are all extremely friendly, caring, kind and thoughtful. They all show great empathy and understanding to every resident and their guests. They make you feel greatly welcome and are very approachable. Thank you to all the staff, who work so hard, for being so courteous and for their unquestionable support. You are all brilliant!
No complaints whatsoever about my aunt's care.
I find this home excellent and all staff are friendly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (0)
- 18 Sep 2025
HC-One’s Sutherland Court Care Home in Fenham, Newcastle upon Tyne, was visited on Friday 27th June by MP for Newcastle upon Tyne Central and West, Chi Onwurah. MP Chi Onwurah...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Sutherland Court Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: HC-One
- 30 Jun 2021Recipient: Sutherland Court Care Home
Accreditations
There are no accreditations posted yet for Sutherland Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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