Timperley Nursing Home

53d Mainwood Road, Timperley, Altrincham WA15 7JW
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9.8 100 Reviews
  • Timperley Nursing Home, Altrincham
Timperley Nursing Home is situated in a peaceful residential area in Altrincham, close to local amenities.

It offers residential and nursing care for older people and people living with dementia, in a luxury homely setting. Timperley's skilled carers support residents needing either long or short term care, including respite care.

The home is spacious with large lounge areas, hairdressing salon and quiet bistro areas where residents can spend time with family and friends while enjoying a coffee and cake of the day.

Mealtimes are an important part of the day and chefs prepare delicious home cooked food to tempt even the most discerning appetite. Residents are encouraged to enjoy their meal in the dining room, taking their time, while socialising and making new friends.

All the bedrooms are spacious with ensuite facilities. Residents are encouraged to personalised their rooms to make them as homely as possible, which helps them settle in quicker.

Set in beautiful grounds it has a beautiful garden area, with plenty of outdoor seating for residents to sit, relax and enjoy the fresh air, particularly during the summer months.

The well-being of residents is important and the home prides itself on its varied programme of activities and events which takes into account the like and dislikes of residents.
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Care Provided by Timperley Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1825
  • Self-Funded Residential Dementia Care: £1500 – £1825
  • Self-Funded Nursing Care: £1500 – £1825
  • Self-Funded Nursing Dementia Care: £1500 – £1825
  • RESPITE Self-Funded Residential Care: £1500 – £1825
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1825
  • RESPITE Self-Funded Nursing Care: £1500 – £1825
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1825

Fees will vary depending on the assessed needs of each prospective resident and will be agreed and discussed in advance of admission.

These prices are only a guideline, please contact Timperley Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Tracy Mitchell (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (56)
  • Single Rooms with Ensuite Wet Room (56)

Timperley Nursing Home Reviews (100)

9.8

Timperley Nursing Home has a Review Score of 9.8 (9.763) out of 10, based on 24 reviews in the last 2 years.
Over all time Timperley Nursing Home has 100 reviews.

Overall Experience
  • 78
  • 15
  • 4
  • 2
  • 1
Date Published
  • 100
  • 8
  • 20
  • 24
  • 76
Reviewer Connection to Timperley Nursing Home
  • 38
  • 22
  • 9
  • 5
  • 4
  • 4
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 100, showing 61-80
Review from Simone R (Daughter of Resident) published on 24 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff, very caring and professional, and lovely rooms and facilities. My dad has had major surgery and was recently moved there, and he is comfortable there and closer to his family. We are very happy that he has been moved there and highly recommended
Reply from Timperley Manager, Home Manager at Timperley Nursing Home
Your review is a wonderful complement to us here at Timperley Care Home and I will pass this down to the Staff who work here to ensure your dad is cared for with dignity and respect.
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Review from J B (Daughter of Resident) published on 23 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff so very helpful, especially in these difficult times.
My loved one has the very best of care, food and accommodation.
Always informative.
Excellent communication in particular with GP.
Unfortunately, hasn't been possible to enter since Dads admission, so had to judge some areas.
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Review from Robert M (Son of Resident) published on 17 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout the period of time that my father was at Timperley Care Home, I was impressed with the individual care and attention given, not only to my father but my mother too. Old age is a shaved experience, and the care and attention applies to the family too. All were blended with a caring, personal
touch.
Reply from Timperley Manager, Home Manager at Timperley Nursing Home
It is such a pleasure to look after your Mother, she is such a lovely lady and she has warmed to all the staff that works here at Timperley Care Home.
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Review from C E (Daughter-in-law of Resident) published on 4 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and respect shown to my mother-in-law since moving into Timperley Care Home have been amazing. During the last few months Covid-19 everyone has been very supportive not only to my mother-in-law but to our family too.
Whilst all the staff have been fantastic throughout this stressful time I
cannot thank the activity coordinators enough for everything they have done to make things easier for the family and mum.
Reply from Timperley Manager, Home Manager at Timperley Nursing Home
Thank you so much; it is our pleasure to look after your mother-in-law here at Timperley.
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Review from Catherine M (Wife of Resident) published on 25 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff were friendly, approachable and helpful. Expertly trained and professional. My husband's room was cheery and the ensuite wet room immaculate. I cannot find anything adverse in the 18 months they looked after him. Timperley Care Home is brilliant.
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Review from D E (Son of Resident) published on 25 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been resident at TCH since approx Dec 2018, and has been there throughout the COVID-19 crisis. The period has been extremely stressful for all concerned and I absolutely endorse and highlight the care my mum and our family have been provided by the staff. In particular, the Activity Co-ordinator
who has managed regular skype sessions and phone calls.
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Review from Paul D (Son of Resident) published on 18 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Considering the COVID-19 restrictions, we will be eternally grateful that my father was admitted to Timperley Care Home as an emergency case. Throughout his 10 day long stay, he was treated with the utmost care and dignity, which was extremely well received by his wife and close family. From the manger,
office and caring staff, nurses, orderlies and cleaners, each and everyone deserve great credit and enormous thanks from all my family for the professionalism and patience during Dad's brief stay!
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Review from G S (Husband of Resident) published on 11 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has dementia; and having cared for her at home for several years, I know how difficult it is to care for someone particularly with regards to personal hygiene when that person resists all attempts to help and does not understand.
I am constantly reassured by the patience and professionalism
of the staff at Timperley Care Home; who are surely entitled to describe themselves as 'carers' in the true sense of the world. The nursing staff are always happy to discuss my wife's current situation and the care home management are always supportive.
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Review from C B (Niece of Resident) published on 12 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well managed home. Caring staff who are extremely competent and well trained. Lovely decor, which is constantly being updated, together with modern equipment for assisting the residents. Regular relatives meetings with the manager and staff.
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Review from Susan F (Daughter of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having adequate staffing levels for both carers and nursing staff is the most important improvement you can make.
A professional activities coordinator is necessary and very urgent.
All staff are wonderful from kitchen, laundry, carers and nursing but are unable to give the best of care as they are
understaffed.
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Review from Paul W (Friend of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and caring staff.
Very pleasant building.
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Review from Claire S (Granddaughter of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love this home for my grandad, everyone is so friendly, could not wish for a better one for him. The staff are so caring and understanding, nothing is too much for them. All the family are so happy my grandad is here and we like to see him be happy. Everyone works so hard with the activities and everything
they do. So thank you all for making my grandad feel at home.
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Review from Susan G (Daughter of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic staff that work extremely hard to keep the residents happy and content.
Timperley Care Home is a happy and welcoming care home.
Food is all homemade and excellent quality.
Lots of activities for residents and their families. Very happy with my father's care.
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Review from Barbara E (Daughter of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I recommend this care home to anybody that wants their loved ones cared for. The staff and management are very caring and understanding and are there if you need to speak to them. We could not ask for better caring and the home environment is brilliant for my dad. The carers work so hard and are an
asset to the company, all of them. We are very pleased. Thank you.
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Review from Norma J (Wife of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the home is wonderful, clean, the staff are very friendly and I would recommend the home to anyone. Everyone works extremely hard to make the home a success.
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Review from J K (Daughter of Resident) published on 3 September 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Care assistants, entertainment, staff, support workers, cleaning staff, laundry staff, management - all good. Nurses are not always in evidence and when they are, they are not very approachable. Communication is poor - carers are not aware of residents' needs, simple requirements specified on care plans.
The front door is not always locked. The drain is blocked in the bathroom. The toilet has been out of use for over a week. Music in the lounge is too loud for residents with dementia. Relatives are left in the lounge/dining room with no care staff present. Care staff - too much talking/looking at phones - not aware of residents' movements/actions.
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Review from Alyson B (Daughter of Resident) published on 1 August 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Poor communication within the team. When I ask a member of staff to do something for the resident, I find on my next visit I have to repeat the information. This is extremely frustrating, and I have concerns the action doesn't happen if I don't visit. I have received the first invoice and it is incorrect.
Clearly, no communication between Timperley Care Home and Kingsley accounts department.
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Review from C H (Relative of Resident) published on 27 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Been to visit a family member, standard facility and excellent service. All staff members were very friendly and polite.
I would definitely recommend this service to family members and friends.
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Review from Diane G (Daughter of Resident) published on 1 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such an inviting atmosphere from the minute you walk in the door. Clean and very welcoming the staff are as happy as the residents and always ready to answer any questions.


My dad had never been happier than in their care, especially when he had the little dog days to look forward to.


The staff,

from the top of the ladder to the bottom rung are a credit to the Kingsley Group.


Keep up the magical work you all do.


My sister and I thank you all from the bottom of our hearts for the care and compassion you have shared with our dad.

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Review from David R (Son of Resident) published on 16 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff at this home should always be recognised. Mother has been there for many years. The first floor treats their residents as if they are at home - can't do enough for them and thanks seem inadequate. Lovely and caring staff who are insufficiently recognised and appreciated for their dedicated work
for the Home residents.
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Current Review Score: 9.8 (9.763)

Overview of Review Score

The Review Score of 9.8 (9.763) out of 10 for Timperley Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.763 for Timperley Nursing Home is calculated as follows: ( (234 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) + (7 Poors x 2) + (1 Very Poors x 1) ) ÷ 279 Ratings = 4.763
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Timperley Nursing Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (6)

Tracy

Tracy Mitchell

Job Title: Home Manager Joined: 2024

Tracy brings a wealth of knowledge and experience to Timperley Care Home.


Having qualified as a nurse in 1992 she initially went into a hospital setting, working as a theatre nurse, before deciding she wanted to care for people with a more person-centred approach.


She took up a role in a nursing home where she held the position of Deputy Manager and later became the Manager.


Tracy has over 20 years of experience managing residential and nursing homes. She loves seeing the joy on resident's faces as they start enjoying life again when they move into a care home, taking part in a wide range of meaningful and stimulating activities, socialising and making new friends.

Cheryl

Cheryl Peers

Job Title: Deputy Manager Joined: 2024

Cheryl, the new Deputy Manager at Timperley, is a qualified nurse, specialising in Mental Health care. She has worked in both hospital and care settings and in her previous role where helped them achieve outstanding.


Cheryl is enjoying working at Timperley and has been made to feel welcome by the team. She is looking forward to helping the home to develop and improve. She is passionate about end-of-life care and is looking forward to embedding high standards into the home.


Cheryl is very family-orientated and loves spending her spare time with family and friends, enjoyed family time over a nice meal. She also enjoys the outdoors, going hiking and climbing.

Lianne

Lianne Behan

Job Title: Head of care

I joined Kingsley Health Care in January 2023. I have 18 years of background working in the healthcare sector in both residential and nursing homes. I am looking forward to filling my role as Head of care for the company as this role is something I have vast experience in

Natalie

Natalie Benson

Job Title: Head of Administration Joined: 2023

I have worked at Kingsley Care Home for the last 18 months as the Home administrator. I am currently working towards my NVQ L3 in Business Administration. I have worked in the care sector for over 23 years and have a wealth of knowledge working with older adults and dementia care.


I completed my RMA Registered Managers Award and NVQ L3 in health and social care, and worked as a deputy manager of a residential home for over 12 years. I then moved on to be an assessor in the community working for a health care company that provided care at home, working alongside Tameside Council. I built person-centred care plans and risk assessments for service users living in their own homes who required care and support with daily living. I was a moving and handling trainer who supported and signed off on the care assistants working out in the community.


I enjoy my job as I love caring and supporting people each and every day, whether that be the residents, staff or families. I am always happy to help where I can.


In my spare time, I enjoy family time with my 5 boys, often going to Football every weekend with my boys, as one of my sons plays for Stoke City Academy. When I have time, I also enjoy swimming, Movie nights, family holidays and weekend trips away!

Bibina

Bibina Abraham

Job Title: Home Administrator

I was born and raised in the serene hills of The Nilgiris, India, where I completed my schooling before pursuing a Bachelor's degree in Computer Science. My career began with Infosys Ltd, Pune, India, where I was recruited as an Operations Executive. Over time, I progressed to the role of Systems Engineer. After marriage, we moved to Oman, shifting my focus to Human Resources, working closely with senior management as an HR Executive. I moved to the UK to pursue a Master’s in Business Administration and joined Kingsley Healthcare, where I currently serve as an Administrator.


Outside of work, I’m a big movie addict who loves getting lost in films of all kinds. I’m also a passionate foodie who enjoys exploring different cuisines, where Arabic food is by far my favourite. Whether it's a new dish or a classic film, I love discovering new experiences that spark joy and curiosity.

Carol

Carol Slate

Job Title: Head Housekeeper Joined: 2017

I have worked in the hotel business for years. My previous job was at the Best Western Hotel as house keeping manager for 16 years. I felt I needed a new challenge, I applied for the position as domestic manager at Timperley care home. This role is a new challenge without changing completely what I did previously. I find this position very fulfilling.

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