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Ashbourne Court Care Home

13 Salisbury Road, Andover, Hampshire SP10 2JJ
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I would choose Ashbourne Court any time and fully recommend their serviceGiles(Son of Resident/Service User)
Ashbourne Court Care Home, Andover
Ashbourne Court Care Home, Andover
Ashbourne Court Care Home, Andover

Ashbourne Court Care Home is a warm, welcoming, and purpose-built residential and nursing home located in the historic market town of Andover. Designed to provide high-quality care in a comfortable and supportive environment, the home offers a reassuring blend of professional care, modern facilities, and a genuine sense of community.

Conveniently situated within easy reach of Salisbury and the iconic Winchester Cathedral, Ashbourne Court benefits from a location rich in history...  

Care Provided by Ashbourne Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home to organise an assessment with one of our experienced clinical leads.

We can then give an accurate average weekly fee.

Contact Ashbourne Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rajesh Ayyappan(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Ashbourne Court Care Home Reviews (125)

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9.7

Ashbourne Court Care Home has a Review Score of 9.7 (9.676) out of 10, based on 26 reviews in the last 2 years. Over all time Ashbourne Court Care Home has 125 reviews.

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Review from Violet P (Wife of Resident) published on 27 June 2022 Submitted via Website
Overall Experience

My darling husband was a resident at Ashbourne Court Care Home for just over 2 years until his recent death in June 2022. During all that time he received amazing care and nursing. There was never a time I doubted he was being looked after by dedicated nursing staff and carers. Their compassion and friendliness extended to me and my family, who, once the Covid restrictions were lifted, were always made welcome. My thanks are very sincere. And I shall always be pleased to recommend this wonderful place.

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Review from Mike P (Son of Resident) published on 5 May 2022 Submitted via Website
Overall Experience

Dad moved to Ashbourne Court, Andover in November 2021. Despite being unsure about the move from his own house, he was immediately made very welcome and loved his new home. The staff are warm, caring, and excellent at communicating with the family. I really appreciated the photos of Dad's activities, especially during lockdown when we could not visit. Sadly, Dad's stay was shorter than we had hoped, but when his time came the staff and management at Ashbourne not only catered for his needs but offered much-needed support to me and the rest of my family. I highly recommend Ashbourne Court as a care home and would like to thank them for all that they did for us.

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Review from J M (Cousin of Resident) published on 22 March 2022 Submitted via Website
Overall Experience

Ashbourne Court is such a lovely caring place, not only to their residents but to family too. I always feel welcome when I visit. The staff take time to talk to me and update me on how my cousin has been on a day-to-day basis. The management team are always available to talk through any concerns too. My cousin is very happy at Ashbourne Court. I particularly appreciate their use of social media to keep me up to date with the activities going on in the home and I love seeing photos of my cousin, especially while visiting is restricted due to Covid.

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Review from T L (Daughter of Resident) published on 24 February 2022 Submitted via Website
Overall Experience

Mum was taken to Ashbourne Court for respite care in January 2021. She became a resident in February 2021. The care that she and us as a family had was always 100%. We would recommend Ashbourne Court to everyone looking for care for their loved one. Mum loved her pamper session and we never knew what a budding artist she was. There is something happening there every day and the family Facebook page has been lovely. Big thanks to you all.

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Review from Alison M (Daughter of Resident) published on 22 February 2022 Submitted via Website
Overall Experience

My father is currently a resident at Ashbourne Court and has consistently received the best quality of care. All of the staff are professional, experts in their field and very hard working. Dad is looked after; we are involved in all decisions. The staff engage Dad in activities and treat him as an individual. My mum also lived here, in the months preceding her death. I shall never forget the compassion afforded to my mum as she died; the nurses at Ashbourne were so kind and it was all so dignified. My family was so grateful for the support of all the staff, at this difficult time. Every member of the team is approachable, friendly and helpful. This is a home from home; the rooms are very well presented and the food is good. I am so grateful to all the staff and management for providing both of my parents with such a safe and consistently excellent place to live, when they needed the care that they couldn’t get in their own home. We thoroughly recommend this care home.

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Review from Chris C (Son of Resident) published on 11 November 2021 Submitted via Website
Overall Experience

Although Dad lived in Andover, we are from out of the area and were given Ashbourne Court by the Palliative Care Team. From the traumatic day he moved in until his passing 17 days later with terminal cancer, Dad received nothing but the best possible treatment and care from everyone he met. I have nothing but the highest possible praise for the entire staff at Ashbourne. They were caring, attentive, incredibly accommodating and helpful to our family, and utterly dignified as well as professional in the way they dealt with his passing. Nothing was too much trouble for them. Being well used to many local care homes myself 75 miles from Andover via our Church work, I would readily and heartily recommend Ashbourne Court without hesitation.

Reply from Olivia Shields, Marketing Assistant at Ashbourne Court Care Home

Thank you, Chris, for your feedback and for taking the time to share your experience at Ashbourne Court Care Home. We are so sorry to hear about your Dad, but pleased you felt he received great care and hope that his time in our home did see some friendships flourish, especially with the care team. If there is anything more we can do, please do not hesitate to reach out.

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Review from B H (Sister of Resident) published on 5 October 2021 Submitted via Postal Card
Overall Experience

Found staff very welcoming on arrivals. With covid, they have been very helpful when helping my brother to settle in. When I leave him I know he is in safe hands.

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Review from Theresa C (Goddaughter of Resident) published on 29 April 2021 Submitted via Website
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I was very impressed with the cleanliness of the whole place and the care and friendliness of all the staff I had contact with. I did comment that the crisp white bed linen was whiter than mine at home! Whenever I phone to enquire about the welfare of my godmother, I am always met with considerate, helpful personnel.

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Review from Lynn C (Daughter of Resident) published on 18 March 2021 Submitted via Postal Card
Overall Experience

Ashbourne Court have provided excellent care for my father during the last year. They have also provided additional support by doing extra activities for residents. The activities team have been invaluable in providing video calls to keep us in touch with my Dad. Everyone at Ashbourne is brilliant!

Reply from Olivia Shields, Marketing Assistant at Ashbourne Court Care Home

Thank you, Lynn, for your comments about your recent experience at Ashbourne Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

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Review from Elizabeth B (Daughter of Resident) published on 3 March 2021 Submitted via Postal Card
Overall Experience

Ashbourne Court Care Home is a wonderful care home. All the staff are dedicated to their job and give mum 100% care every day. I would recommend this home to any family that is putting an elderly relative in this care home.

Reply from Olivia Shields, Marketing Assistant at Ashbourne Court Care Home

Thank you, Elizabeth, for your comments about your recent experience at Ashbourne Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

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Review from Alison P (Daughter of Resident) published on 14 January 2021 Submitted via Website
Overall Experience

Our family could not be happier with the amazing care my dad receives at Ashbourne Court. All the staff are caring, professional and attentive to my dad's many care needs. They not only look after him, but also us as a family. They have dealt with the covid pandemic admirably and kept communications, video calls and visits going as much as possible. They understand our worries and feelings and keep us informed at all times. The staff feel like friends. I have nothing but praise for their hard work.

Reply from Olivia Shields, Marketing Assistant at Ashbourne Court Care Home

Thank you, Alison, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Ashbourne Court Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Bernard B (Son of Resident) published on 26 November 2020 Submitted via Website
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My mother spent 9 years in Ashbourne Court. Despite her dementia, she always seemed settled and happy in the home. During those nine years, the ownership of the home changed and some staff left and were replaced but throughout her stay, whoever dealt with her did so with empathy and care at all times. In summary, Ashbourne Court, its management and staff did everything we hoped for from a care home.

Reply from Olivia Shields, Marketing Assistant at Ashbourne Court Care Home

Thank you, Bernard, for letting us know how we are doing at Ashbourne Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from Jo L (Daughter of Resident) published on 7 October 2020 Submitted via Website
Overall Experience

Throughout the two years my mother resided at Ashbourne Court, her needs were always catered for, and nothing was too much trouble. Her dementia progressed, and all the staff always ensured she was comfortable, assessed and new care plans put in place. We were kept regularly updated and even more so during the COVID-19 peak, which they all dealt with so courageously. I couldn't thank them all enough for their compassion and care. Highly recommended.

Reply from Olivia Shields, Marketing Assistant at Ashbourne Court Care Home

Thank you, for letting us know how we are doing at Ashbourne Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care.

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Review from Sarah D (Granddaughter of Resident) published on 13 August 2020 Submitted via Website
Overall Experience
As an Italian family our 'nona' is our heart and soul. Watching our matriarch say her long and sad goodbye through the effects of dementia is truly heartbreaking for us all. Therefore, handing over her care to strangers was the most difficult of decisions, especially during a pandemic. That meant we couldn't hold her hand, stroke her hair and tell her it was all going to be ok. I don't think that should ever be taken for granted. This process is huge for families, such an emotional time, but, it could have been a million times worse had it not been for Ashbourne Court. We are blessed to have found such a wonderful home, full of what can only be described as a team of earth angels. We will forever be in their debt. When we couldn't be there, they were, for every single moment of her time spent with them. My nona knew she was loved, cared for and safe even when we could tell her that. How blooming amazing!

Thank you so so much to all of the staff at the wonderful care home.

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Review from Kate P (Wife of Resident) published on 6 August 2020 Submitted via Website
Overall Experience

I am extremely grateful for the care that my husband has received since arriving at Ashbourne Court. The staff are all friendly, kind and compassionate which has helped him to settle. The staff have enabled me to stay both informed and involved with his care especially when I was unable to see him. I cannot thank them enough and would highly recommend them.

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Review from Wendy M (Daughter-in-law of Resident) published on 16 July 2020 Submitted via Website
Overall Experience

Ashbourne Court is a fantastic care home. You will notice when you come in, that all members of staff are so friendly and always smile and greet you. The whole team are like one big family and are very caring towards the residents. Residents are supported in independent living where able. My relative spend several years on the ground floor which is run by Senior Care Assistants. The standard of care was excellent, they involve the relatives in the care planning process and reviews. When her dementia progressed, she was transferred to the nursing care unit. Again, the staff were all very kind and caring. The standard of care continued to remain high for the rest of her stay. The home is clean. The menus change with a choice each day, the food always looked tasty and well presented. There are a team of activity coordinators who brighten the day by organising events, inviting singers/entertainers and animals into the home. I would highly recommend it.

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Review from LT (Daughter-in-law of Resident) published on 13 July 2020 Submitted via Website
Overall Experience

My mother-in-law decided she would like to move into Ashbourne Court following two close personal bereavements which left her alone and her confidence destroyed, a formerly fiercely independent woman who spent her life caring for others. She originally spent two weeks respite in Ashbourne following which she decided to move in permanently. She thoroughly enjoyed having company, whenever she wanted it, and to be able to retire to her room if she wanted time to herself. She enjoyed the activities arranged in-house and the excursions to local places of interest. The worry of sorting out her medication was taken away and the knowledge that she had 24 hours care and medical attention if required was a weight off our minds. The care given was very good and she was very content to chat away with members of staff. We felt she had a ‘second family’ at Ashbourne which meant a great deal to us.

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Review from Sandy C (Daughter of Resident) published on 9 July 2020 Submitted via Website
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I cannot thank Ashbourne Care Home enough for the love and care they showed my mum during her stay with them. Mum came to Ashbourne for rest care after a major operation, however she settled in so well she stayed for another four years. Unfortunately, Mum was diagnosed with alzheimers a couple of years ago. She was looked after with such care and respect and she finally lost her battle in June 2020 to alzheimers. Once again everyone was so caring, especially under such unprecedented times. Thank you everyone, you made tough times and decisions bearable. My family and I would not have been able to cope without you all.

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Review from Jillian H (Daughter of Resident) published on 6 July 2020 Submitted via Website
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My Mother was a resident in Ashbourne Court Care Home for over 4 years, as soon as she moved in I knew I had made the right but very difficult decision. All the staff were absolutely amazing, nothing was too much trouble Mum was treated as an individual and her care was tailored for her every need. They always had her dressed nicely and well turned out! There was always something happening, crafts, live entertainment, armchair exercises, the family and friends were always very welcome. I especially liked the phone calls I received updating me on Mums condition, nothing was too much trouble for the staff. Very kind and caring right up till the end.

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Review from Rob B (Son of Resident) published on 25 June 2020 Submitted via Website
Overall Experience
My mother recently passed away after spending her final year at the home suffering from severe Alzheimer's disease.
During her time at the home she received excellent professional and loving care from all of the management and staff - nothing ever appeared to be too much trouble for them.
Mum befriended some of the regular staff and enjoyed times in the lounge where she could meet up with those staff and other patients. We have been advised that she had become a good chair volleyball player!
Without these wonderful staff Mum wouldn't have been able to leave her room at all.
As we live away from Andover we tried to visit as much as possible and the medical staff at the home kept us updated on any changes to Mum's condition.

During the COVID-19 we were unable to see her until her final hours and we'd like to thank the staff for the kindness that they gave to us at this difficult time.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 23 July 2026

Please contact the Home for additional details.

News (0) & Events (0)

News

There are no news items for Ashbourne Court Care Home.

Upcoming Events

There are no upcoming events for Ashbourne Court Care Home.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Ashbourne Court Care Home.

Meet the Team (1)

Rajeesh Ayyappan
Rajeesh AyyappanJob Title:Home Manager
“You cannot provide the best care by simply reading from a book. You need a kind and caring heart to deliver this. It’s much more than a job and it’s so rewarding when you fulfil the needs of residents.”

Raj has worked in the Health and Social Care sector for 20 years and joined Ashbourne Court in 2011. He is a Registered Nurse, who is passionate about elderly care.

What do you enjoy most about your job?

As a nurse, I really enjoy caring for the elderly, so I knew working as the Manager for Ashbourne Court would be a good fit and extremely rewarding. I really enjoy being responsible for organising care that is specifically tailored to residents’ needs. It’s fantastic how the team work together and I really appreciate the support in place to deliver high-quality care to residents.

What are your favourite hobbies and pastimes?

I consider myself an amateur photographer and enjoy playing cricket.

Are there any highlights in your career you are particularly proud of?

I am incredibly proud of our home achieving an overall rating of ‘Outstanding’ in our latest CQC report in 2019, and being recognised as an outstanding care home manager!

What do you feel is your biggest achievement outside of your career?

What are your Qualifications?

I worked as a student nurse at the University of the West of England, Bristol. Once I had qualified, I worked as a nurse before becoming a deputy manager at a care home and then progressed to be a home manager.

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