
The staff are so supportive and make mum feel importantD B(Daughter of Resident/Service User)



The staff are so supportive and make mum feel importantD B(Daughter of Resident/Service User)



Hampton Grove Care Home offers residential care in a modern care home located within landscaped gardens in Hampton Vale on the outskirts of Peterborough. All accommodation is en suite with a wet-room style shower. The home offers a hairdressing salon, community bar and a vibrant activities programme.
The home provides residential, respite, palliative and dementia care. Bedrooms are set across four floors and each floor has two living rooms and its...
Care Provided by Barchester Hampton Grove Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 87 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Hampton Grove Care Home for full pricing details and T&Cs.
Contact Barchester Hampton Grove Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Stefan Lupu(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (87)
- Single Rooms with ensuite Wet Room (86)
Visiting
- Visitors welcome to visit at any time without a booking.
Parking
- Parking is available at the front of the building.
Barchester Hampton Grove Care Home Reviews (215)
Barchester Hampton Grove Care Home has a Review Score of 9.7 (9.735) out of 10, based on 20 reviews in the last 2 years.
Over all time Barchester Hampton Grove Care Home has 215 reviews.
I can only give my review prior to lockdown as I have not seen Mum since lockdown. However, I can only assume she is being looked after exceptionally well, as she was prior to this.
Very caring for residents, most needed at these awful times.
As we cannot go into the home it's hard to do a review. But all the staff are very good and care for him. We have had garden visits and he comes out and is always smart and tidy. Now is the time we worry about coming to see him as it is too cold outside for him. My mum is in assisted living and has a flat with care but it is too cold to bring her now at 93 years old.
My mum has to have temporary care whilst her husband was in hospital due to her having vascular dementia. Whenever I visited Hampton Grove or rang the staff were so friendly and kind. If my mum ever had to permanently go into a nursing/care home I would only choose Hampton Grove.
Thanks to reception always friendly and efficient.
My nan has been at Hampton Grove for three months. The staff are all fantastic. My nan is so happy. I cannot thank the staff enough. I would recommend Hampton Grove to anyone.
Staff really friendly and helpful will do anything to help. The place is like a family, everybody is so kind and helpful. Very clean. Outside garden is lovely. You have all done a fantastic job over this hard time. Thank you for taking such good care of our mum. It must be really hard trying to keep them amused. Mum seems quite happy. You have all done a great job. Thank you.
My father went to Hampton Grove for respite to give my mum a break. He walked into the care home walking and talking but came out in a wheelchair and has never been able to talk to us again and an ambulance had to be called when we got him home. He was admitted to hospital with a bad UTI which had been undetected by the care home. During his two weeks stay, he had two falls, having never fallen over at home at all since his dementia diagnosis or stroke. We struggled to get any details of what happened and what injuries he had, communication within the care home team was very poor and also communication to my mother. I had to call a meeting with the assistant manager to get some kind of answers which she was reluctant to have and during that meeting it became pretty apparent how bad communication was. Once we got my father's belongings back, quite a few items of clothing were and still are missing but to our horror in his case were items including medication belonging to other people.
On collecting him all his clothes were in the laundry, even though we had expressly said not to wash them, and I was told that they could not retrieve his clothes for 5 days! I made a complaint in person and was not offered anything but apologies, even though we had to buy extra clothes for him in the interim.
We had him booked for a haircut and they couldn't even manage to get him to that, they forgot.....
When we got him home his speech was slurred due to lack of fluids, which took days to reverse, our doctor had to put him on hydration medication! I hate to think what state he would have been in after 2 weeks.
We felt so guilty that we had left our lovely, frail dad, with people who just care about the numbers. I'm sure this is down to poor management.
Although due to the coronavirus lockdown we have been unable to see my mother, I have been impressed with the response from the staff. We have been doing 'Whatsapp' calls with my mum, who seems to be in a good state of mind and is constantly reassure by the staff when she becomes upset about her situation. She seems to be well-fed and cared for.
My nan was transferred to Hampton Grove after a fall at home amidst the covid pandemic, so it has been extremely stressful for our family, but after a shaky start with the reception team (I had the phone put down on me after enquiring about visitation, sounded like he was too busy to talk to me) The care team and entertainments staff have been amazing! My nan seems fairly happy (Which is a miracle in itself) I would like to say a special thank you to the lady who works with my nan as she has gone above and beyond for her.
Hampton Grove was Mum's happy, caring home for the last 20-months. Although quite a private person, Mum made lovely new friends with both residents and carers and enjoyed activities such a char aerobics, cake decorating and crafts. I could call or visit whenever I wanted and was always welcomed and brought up to date with and medical needs etc. They really upped their game during the covid pandemic, quickly locking down the home, wearing PPE and having staff and residents tested. They also found ways to continue the activity programme without outside help. I have already recommended Hampton Grove to others. Thanks for all your hard work and best wishes to all the team.
He is very happy living here, which is the most important thing to me. Staff are always available for any enquiries we have, especially at this time when visiting is limited.
My Grandad has been here for 4 months. I can't express how happy I am with the care and support the home has provided. Always a fantastic team on and will always help and reassure me over the phone during these hard times.
When visiting we find the staff very friendly and helpful and my husband is always very clean and comfortable which has been of great comfort during these troubled times knowing he is being so well looked after. With thanks.
This is an excellent home. Everything that has been asked has been answered, the staff cannot do enough to help. Very pleased and as far as I am concerned, there is nowhere better that I would want my brother to be. Thank you.
I have found all the staff to be caring, considerate and capable. The carers on my mother-in-law's floor know her well and seem to bring out the best in her, especially during your FaceTime on the computer. In these difficult times, it's been good to know that she is being cared for with such dedication.
Very good professional care.
Wonderful supportive staff. All needs are cared for promptly special thanks for the wonderful celebrations for Mother's 100th birthday, you really made up for us not being able to take Mother out (COVID-19). We met outside for 30 minutes to open cards and gifts plus a surprise cake!
We have been kept informed and received regular updates as to my mother's health and well being.
The staff and management are informative, helpful and genuinely care for Mum during these awful times.
In regards to the cleanliness, etc. this review is given on the past years Mum has been in the home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (74) & Events (7)
- 27 Jul 2026
What an absolutely amazing evening at our BBQ! A huge thank you to everyone who helped make it such a special event. To our incredible staff, thank you for always...
- 27 Jul 2026
This morning, one of our lovely residents and their family very kindly treated myself and our wonderful Angela to a Costa coffee and joined us. It gave us the perfect...
- 27 Jul 2026
Sometimes it’s the simple moments that mean the most. Today we enjoyed some special one-to-one time with our lovely Eve, treating her to a delicious lunch at Mamma Mia. She...
- 27 Jul 2026Organiser: Barchester Hampton Grove Care Home
- 03 Aug 2026Organiser: Barchester Hampton Grove Care Home
- 03 Aug 2026Organiser: Barchester Hampton Grove Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Hampton Grove Care Home.
Meet the Team (16)

Hello, my name is Stefan, and I am working as a General Manager at Hampton Grove. I began my journey with Barchester in 2015, starting as a carer and progressing to Clinical Lead and deputy manager before becoming General Manager in September 2025.
My background includes degrees from both nursing school and law school, which equip me with a diverse skill set to enhance my ability to provide high-quality care for our residents. My continuous professional development is driven by my commitment to improving the lives of our residents, ensuring they receive the best possible support.

Hello, my name is Joshua, and I am the Deputy Manager here at Hampton Grove.
I am a dedicated and compassionate healthcare professional with a strong background in nursing. I completed my nursing education in India, where I gained valuable clinical experience working as a nurse in an international hospital, including the Medical Intensive Care Unit (MICU) and the Surgical Intensive Care Unit (SICU). These roles allowed me to develop critical care skills and a deep understanding of patient-centred care.
In 2021, I relocated to the United Kingdom and began my career as a Senior Care Assistant. Through hard work and commitment, I progressed to a nursing role with Barchester Care Homes, where I continued to build my clinical expertise and leadership skills.
I am currently working as a Deputy Manager at Hampton, where I play a key role in overseeing care delivery and supporting both staff and residents. I am passionate about providing high-quality care and take pride in supporting residents and their families with empathy, compassion, and dignity.

Hi, my name is Karen, and I am the Receptionist here at Hampton Grove.
I am the first person you meet at Hampton Grove and I am on hand to help with any questions new families may have regarding care, visiting or life at our beautiful home.

Hi, my name is Mandy and I am a team leader here at Hampton Grove.
I work in care because supporting people to live their fullest possible life is very rewarding. At Hampton Grove, I have been privileged to work with a dedicated team who supported me to create one of the best care communities in the area.
One of the best parts of my job is welcoming new residents, getting to know them and working together to achieve their goals.

Hi, I'm Nicoletta and I have been a Unit Manager here at Hampton Grove since 2021.
My team and I help our residents to enjoy life to the fullest by providing all the daily assistance that each person needs. We are on hand every day to help with the smallest of tasks, and the residents all know they can count on us to be there whenever we are needed.

Hello, my name in Kerry and I'm one of the senior care assistants here at Hampton Grove. I've worked in care for over 15 years and joined the team here in January 2022. We are a very supportive team who love looking after our residents and learning from them, and one another.

Hi, my name is Hena and I am a Senior Care Assistant here at Hampton Grove.
I have been working at Hampton Grove for many years now and my passion since I was very young has always been looking after the elderly.
Our residents have so many fantastic stories that they share and I really enjoy getting to know their families and friends too when they come to visit.
I really enjoy working at Hampton Grove and nothing drives me more than providing the best possible care for all of our residents who choose to make Hampton Grove their home.

Hi, my name is Melissa, and I am a Senior Carer here at Hampton Grove.
My absolute goal is to make sure the team make our residents happy and provides them with all they need, along with the highest standards of care. Hampton Grove is designed to be a wonderful, homely environment for our residents, as well as offer residents the opportunity to make the most of some beautiful outdoor spaces.

Hi, my name is Craig, and I am the Head Chef here at Hampton Grove.

Hi, my name is Cassie and I am the Head Chef here at Hampton Grove.
Being Head Chef means that I am responsible not only for the resident's nutrition but also for ensuring that they have a wonderful dining experience. Alongside daily nutritious meals, my team and I fill the cafe with delicious cakes, create regular afternoon tea parties, host private dining events and support the Activities team with their life enrichment programme.
I love meeting new residents and discussing their favourite foods with them.

Hi, my name is Paul and I am the Head of Maintenance here at Hampton Grove.
As the Head of Maintenance, I make sure the home and gardens are maintained to a high standard. We are very proud of our beautiful home and the whole team works hard to ensure that our residents enjoy living here.
It is my responsibility to make sure every resident's stay here is as comfortable as possible and I am always on hand to help residents with putting up a new picture, installing a new TV or rearranging their furniture.
My door is always open to anyone who has an idea about improving the home in any way.

Hello, my name is Becky, and I am the Activity Coordinator here at Hampton Grove.
My mission is to ensure our residents live life to the fullest through a diverse and inclusive activities programme. I am passionate about delivering life-enriching experiences that promote both physical and mental well-being. From hosting themed events to building strong links with the local Peterborough community.
I strive to create a vibrant atmosphere where every resident feels valued and empowered to try something new. For me, there is nothing more rewarding than seeing a resident rediscover a lifelong passion or gain confidence through a new hobby.

Hi, I'm Emma, the hairdresser here at Hampton Grove. I adore making our residents' day by spending 1-to-1 time with each of them to make them feel special and have a wonderful experience in our salon. Whether that's a cut, colour or perm; I'm here to help. I work on Tuesdays and Thursdays and can be booked through reception.

Hi, I’m Peter Nightingale, the Resident Family Ambassador here at Hampton Grove.
My connection to Hampton Grove is deeply personal, as my wife, Karen, is a full-time resident here. This unique perspective allows me to understand first-hand the journey that families go through when a loved one moves into care. As an ambassador, I act as a friendly and familiar face for other residents and their families, offering a bridge between home life and our community.
You’ll often see me around the home, whether I’m socially engaging with staff and families or rolling up my sleeves to help out. I particularly enjoy getting involved with our activities programme or spending time in the garden, helping to keep our outdoor spaces vibrant and welcoming for everyone.
I’m always happy to have a chat and share my experiences, so please do say hello if you see me about!

Hi, I’m Maria Poghirc, the Unit Manager here at Hampton Grove. My journey with Barchester began in 2024 at one of our sister homes in Lincolnshire, where I was a Peripatetic Senior Carer. In November 2025, I was thrilled to join the Hampton Grove family in my current role.
Care is my true passion. I feel incredibly blessed to give back and support our residents every day. Quite simply, my job makes me happy and proud. I am ambitious and hardworking, qualities that led me to become a finalist in the Barchester Care Awards in 2025. My goal is to ensure that every resident here enjoys a life-enriching experience that is truly their 'best life'.
Outside of work, I’m very close with my mum and the rest of my family. We all share a huge love for travel, and the furthest I’ve explored so far is the Caribbean! When I’m not planning my next trip, I love socialising and spending quality time with family & friends.

Hi, I'm Natalie. I recently joined the home as an Administrative Assistant. I am passionate about growing my career with Barchester.
I am passionate and love getting to know our residents and listening to their unique stories, as understanding their lives helps us provide the very best care environment. I am excited to keep learning every day and aim to expand my knowledge and experience.
Since moving to Peterborough, I enjoy going for long walks most evenings. I am currently learning how to play the piano and how to crochet. I love spending quality time with my children, and I recently completed a Level 5 course in Nutrition.
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