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Cambridge Manor Care Home

33 Milton Road, Cambridge, Cambridgeshire CB4 1UZ
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Cambridge Manor Care Home, Cambridge
Cambridge Manor Care Home, Cambridge
Cambridge Manor Care Home, Cambridge

Cambridge Manor provides high-quality residential, nursing and dementia care in a modern, purpose-built home near the centre of Cambridge. The experienced and compassionate team makes a meaningful difference to the lives of residents and their families.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment...  

Care Provided by Cambridge Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 89 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,800 - £1,800£2,100 - £2,160
Residential Dementia Care£1,850 - £1,850£2,100 - £2,160
Nursing Care£1,900 - £1,900£2,160 - £2,220
Nursing Dementia Care£1,900 - £1,900£2,160 - £2,220

Contact Cambridge Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Shelly Prakash(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 3

Room Information

  • Single Rooms (88)
  • Single Rooms with ensuite Wet Room (88)

Visiting

  • Visitors welcome at any time.

Parking

  • Visitors parking on-site and additional parking is available adjacent to the site if required.

Cambridge Manor Care Home Reviews (223)

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9.9

Cambridge Manor Care Home has a Review Score of 9.9 (9.879) out of 10, based on 68 reviews in the last 2 years. Over all time Cambridge Manor Care Home has 223 reviews.

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Showing 223 reviews matching selected criteria
Review from Mary P (Respite Resident) published on 17 February 2025 Submitted via Postal Card
Overall Experience

My experience has been excellent. The carers are wonderful. Care very much about the welfare of the clients. I feel very fortunate to have been here!

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your wonderful feedback! We are delighted to hear that your experience has been excellent and that our carers have made a positive impact. Our team is dedicated to providing the best care, and your kind words mean so much to us. We feel fortunate to have you here!Best wishes,

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Review from Sarah B (Daughter of Resident) published on 15 January 2025 Submitted via Postal Card
Overall Experience

Dad moved in a month ago and we have been very impressed with Cambridge Manor. He is receiving excellent care and we are all enjoying the activities that are available for residents and families. I would highly recommend it if you are looking for a care home for a loved one.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for sharing your positive experience! We're thrilled to hear that your dad has settled in well and that you and your family are enjoying the activities we offer. Providing excellent care and fostering a welcoming environment for residents and their loved ones is our top priority,...  

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Review from Jacqueline B (Wife of Resident) published on 15 January 2025 Submitted via Postal Card
Overall Experience

I can thoroughly recommend this purpose built care home. Residents are treated with dignity and respect. I am happy that my husband is being looked after so well.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for your kind words and recommendation. We are delighted to hear that you feel confident in the care your husband is receiving. Treating our residents with dignity and respect is at the heart of everything we do, and its wonderful to know that our efforts have brought you peace of mind.

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Review from Heping H (Friend of Resident) published on 8 January 2025 Submitted via Website
Overall Experience
It is the best one in Cambridge. Clean, friendly, active, fine foods, and keeping residents respected, also with good relationships with their family members. Also the care-home always invite different music groups and sports groups to entertain the residents.

If I can afford, I might like to enter it when I go over 90!

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your wonderful review! We're thrilled you appreciate our cleanliness, friendliness, and activities. Your kind words inspire us to continue providing exceptional care and engaging experiences.

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Review from Collette C (Daughter of Resident) published on 3 January 2025 Submitted via Postal Card
Overall Experience

Incredibly grateful to all at Cambridge Manor Care Home for taking such care looking after dad. Outstanding in every way. Thanks again.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for your kind words and heartfelt feedback. It means the world to us to know that we could provide your dad with the care and support he deserved. Our team is truly dedicated to ensuring every resident feels safe, comfortable, and valued. We are incredibly grateful for the trust...  

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Review from D S (Friend of Resident) published on 20 December 2024 Submitted via Postal Card
Overall Experience

Very welcoming warm atmosphere. Staff I met were so friendly, professional and caring. Residents seen were happy, settled and content. A very good experience all round. Well done all of you.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your kind words and thoughtful review! We're thrilled to hear you felt the warm and welcoming atmosphere we strive to create. Our team is dedicated to providing professional, caring support, and its wonderful to know it shows. Seeing our residents happy and content motivates us every day. Your feedback means so much, thank you.

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Review from G S (Friend of Resident) published on 20 December 2024 Submitted via Postal Card
Overall Experience

Everybody seemed so happy and contented.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you very much for your feedback. I will relay your feedback to our team.

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Review from Helen P (Next of Kin) published on 18 December 2024 Submitted via Website
Overall Experience
I live in the South of France and rely on my nephew and his wife, who make daily visits, to report on my mother's condition. In November, we visited Cambridge Manor Care Home and enjoyed having a pleasant lunch there with her.
The waitress service was attentive and staff were familiar with her needs and looked after her well.

Her room was pleasant and we were pleased that every other resident we saw was relaxed and happy. All the staff encountered were warm and smiling which is a comfort when we live at such a distance.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your lovely feedback. We're delighted you enjoyed your visit and lunch at Cambridge Manor Care Home. It's wonderful to hear our attentive staff and warm atmosphere brought you comfort. Ensuring residents are well cared for and happy is our top priority. We appreciate your kind words!

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Review from S C (Daughter of Resident) published on 27 November 2024 Submitted via Website
Overall Experience

Dear Cambridge Manor Care Home team, it was a wonderful party for my mum last week. I could not have imagined that we could have such a big birthday party for my mum after she moved to the Care Home. My mum was really happy and engaged most part of the party. She even recognized quite a few old friends. This has a big benefit for her memory refreshing. Many thanks to all staff for the support and help from the planning, preparation and throughout the whole party event. Your homemade birthday cake was fabulous! The traditional India dance was amazing. Our friends enjoyed the party and the clean environment of the Manor provides. It was a wonderful time for all of us. Please pass our gratitude to your staff for their heartwarming support!

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your kind words! We're thrilled your mum's birthday party was such a joyful celebration and that it brought back cherished memories. Your appreciation motivates us to continue creating special moments for our residents. Well pass your gratitude to the team. Wishing your family all the best!Warm regards.

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Review from Robert D (Son of Resident) published on 26 November 2024 Submitted via Postal Card
Overall Experience

The home was very efficient when arranging for my mum to come for a stay. Staff are very friendly and helpful.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for taking the time to leave this kind review. We're delighted to hear that you found the process of arranging your mum's stay with us to be efficient and that our staff made a positive impression with their friendliness and helpfulness. It means a lot to us to know that we could...  

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Review from C H (Daughter of Resident) published on 20 November 2024 Submitted via Website
Overall Experience

We cant recommend this care home highly enough. As family, we are always welcomed by friendly, informed and caring staff - from management, to receptionist, nurses, carers and cleaners. We come to visit mum everyday and the wards and rooms are always spotless. Nutritious food is offered 3 times a day and it is very fresh; we see the fresh fruit and vegetables being delivered and we sometimes chat with the chef. Mum cannot get out of bed but she has been given the best quality care we could have hoped for over the past year. We are so pleased that she is at this fabulous nursing home.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your glowing review! We're thrilled to hear about your positive experience with our staff, cleanliness, and meals. Providing exceptional care and creating a welcoming environment for families is our top priority. Your kind words motivate us to continue delivering the highest quality care for your mum and others.

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Review from G H (Friend of Resident) published on 19 November 2024 Submitted via Postal Card
Overall Experience

The staff in the care home are friendly and polite. The facilities were clean and well maintained.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your kind review! We're glad you found our staff friendly and polite and appreciated our clean, well-maintained facilities. Your feedback inspires us to continue providing a welcoming and comfortable environment for everyone. We truly appreciate your support!

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Review from Amber L (Friend of Resident) published on 19 November 2024 Submitted via Postal Card
Overall Experience
It's very impressive regarding the care and support of all staff to the elderly. Feel the warmth and love, respect and caring. The birthday party was in good arrangements and the dance was fabulous.

The environment is very comfortable and spacious. Cleanliness is excellent. Everything is well set up for the safety and security of the seniors. The overall experience was awesome.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your thoughtful review! We're delighted you appreciated the care, warmth, and respect our team provides. It's wonderful to hear the birthday party and dance were highlights for you. Your kind words about our environment, cleanliness, and safety mean so much to us. We're honoured to serve our residents and friends.

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Review from E L (Friend of Resident) published on 19 November 2024 Submitted via Postal Card
Overall Experience

They provide a top level care service. All the staff members are so kind, make you feel at home.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your wonderful feedback! We're thrilled to hear you felt at home with our team. Our staff takes pride in providing kind, top-level care, and your words mean the world to us. We look forward to welcoming you back and continuing to provide the excellent service you deserve.

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Review from F W (Friend of Resident) published on 18 November 2024 Submitted via Postal Card
Overall Experience

An excellent service here. Every member of staff are very nice and friendly. Warm and welcome place.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your kind words! We're delighted you felt welcomed and appreciated our friendly staff. Your feedback motivates us to continue providing excellent service.

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Review from E C (Friend of Resident) published on 12 November 2024 Submitted via Website
Overall Experience

The Cambridge Manor truly feels like a cozy home. It's always spotless and tidy, with a warm and welcoming environment that makes residents feel comfortable and cared for. The staff are not only professional, but also they genuinely care and bring such kindness and warmth, which is so important to the residents and their friends and relatives. There's also always something fun going on-from bonfire nights to summer and winter music concerts, the activities really bring everyone together. They also arrange special performances from volunteers, making sure even bed-bound residents can enjoy music and entertainment. This level of thoughtfulness and care makes the place feel like a true community. I'd highly recommend it to anyone looking for a place where their loved ones will be looked after and feel at home.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for your heartfelt review! Were delighted to hear that Cambridge Manor feels like a cosy home to you, as creating a warm, welcoming, and supportive environment is our top priority. Knowing that our efforts to keep everything spotless and thoughtfully arranged resonate with...  

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Review from Sarah S (Daughter of Resident) published on 12 November 2024 Submitted via Postal Card
Overall Experience

I am very grateful to all the staff for the care that you give dad. The kindness, respect and overall physical care he receives is excellent. Thank you on behalf of dad and thank you on my behalf for giving me peace of mind.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for your kind words and for taking the time to share your experience with us. We are truly honored to care for your dad and are grateful that our efforts bring you both comfort and peace of mind. Our team is dedicated to treating every resident with the kindness and respect they...  

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Review from B D (Resident / Service User) published on 8 November 2024 Submitted via Postal Card
Overall Experience

The experience is very good. My husband was here ten years ago and liked it very much especially the pictures. The staff are all very nice and helpful.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for your kind words! We're delighted to hear that you and your husband had a positive experience with us, both now and ten years ago. It's wonderful to know that the atmosphere, especially the picture, left such a memorable impression. Our team works hard to provide a welcoming and supportive environment, and it means a lot to hear that you found everyone helpful and friendly.

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Review from Alice C (Friend of Resident) published on 8 November 2024 Submitted via Postal Card
Overall Experience

I visited my friend who is a resident of Cambridge Manor Care Home. I have visited her many times, she always looks very happy, her room was very clean and neat. The staff and very nice and professional. Particularly, it was very impressive that my friend has a chance to have some of her traditional Chinese food, this is really making her happy. I am so glad that she is living in such a excellent home and received such high quality care.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your lovely review! We're thrilled to hear that your friend is happy and comfortable at Cambridge Manor Care Home. Our team takes pride in providing a clean, welcoming environment and personalized care, including her favorite traditional Chinese meals. We truly appreciate your kind words!

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Review from J H (Daughter of Resident) published on 4 November 2024 Submitted via Postal Card
Overall Experience

My mother has been a resident for almost a year. For 10 months she was self-caring and has been very happy and considered Cambridge Manor to be very much her home. She is now in need of much more support and nursing care which is being provided within the home. Our family is confident that Mum is in excellent hands, the staff are attentive to her needs, kind and caring. We are happy knowing that she is being well looked after.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for your kind words. We're honoured to have earned your family's trust over the past year and are glad that your mother feels at home with us. Providing attentive, compassionate care is our priority, and we're grateful for the opportunity to support her as her needs change. Please don't hesitate to reach out if there's ever anything more we can do.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 December 2017
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (27) & Events (7)

News
  • 11 Jun 2026

    We are delighted to announce that TLC Cambridge Manor Care Home has achieved a PAMMS Excellent Rating, recognising our commitment to delivering outstanding care and support for our residents. The...

  • 07 May 2026

    At our home, Tuesdays have become a very special day for residents and team alike, thanks to our weekly BBQ tradition that takes place without fail every single week. As...

  • 24 Apr 2026

    Cambridge is set to host an innovative and thought-provoking initiative as the Dementia Experience Bus arrives alongside the TLC Dementia Congress, bringing with it a powerful opportunity to better understand...

Upcoming Events

Awards / Recognitions (16)

  • 30 Jan 2026Recipient: TLC Care Ltd
  • 19 Jun 2025Recipient: TLC Care Ltd
  • 31 Jan 2025Recipient: TLC Care Ltd

Accreditations

There are no accreditations posted yet for Cambridge Manor Care Home.

Meet the Team (8)

Shelly Prakash
Shelly PrakashJob Title:Home ManagerJoined: 2025
Meet Shelly Prakash, Our Home Manager at Cambridge Manor Care Home.
Shelly brings a wealth of experience and a deep passion for delivering high-quality, person-centred care. He began his journey in care as a carer, working his way up through dedication and compassion. A Registered Nurse by profession, Shelly also holds a graduate-level management qualification, equipping him with both clinical expertise and strong leadership skills.

He joined Cherry Hinton Care Home in November 2019 as a Care Services Manager and was promoted to Home Manager in February 2021. During his time at Cherry Hinton, Shelly led a fantastic team of nurses and carers, always ensuring that residents received personalised, high-quality support while promoting their independence and well-being.

Now at Cambridge Manor, Shelly is excited to bring that same energy, empathy, and excellence to his new role. With a strong, motivated team behind him, he’s committed to making Cambridge Manor a place where every resident feels safe, valued, and truly at home.

Sujamole Mathai
Sujamole MathaiJob Title:Care Services ManagerJoined: 2025

Sujamole is the Care Services Manager at Cambridge Manor, dedicated to delivering exceptional care and ensuring the well-being of residents. With a compassionate approach and extensive experience in the care sector, she leads her team with professionalism and empathy. Sujamole is committed to maintaining high standards of care, fostering a supportive environment for both residents and team members. Her leadership plays a key role in upholding Cambridge Manor’s reputation for excellence in person-centred care.

Aga Clark
Aga ClarkJob Title:Business Development ManagerJoined: 2024

Aga brings a wealth of expertise to her role in Business Development at Cherry Hinton Care Home, combining her dynamic experience in aerospace and design consultancy with a strong background in key account management, operations management, and facilities and office management. Her career spans diverse roles, showcasing her ability to foster meaningful client relationships, drive operational efficiency, and deliver exceptional service. Aga’s strategic mindset and organisational skills are pivotal in enhancing Cherry Hinton’s care offerings and establishing strong partnerships within the community.

Martin Ogwang
Martin OgwangJob Title:Hotel Services Manager

I have 20 years of experience working in the care sector. I joined the TLC Care family in 2009 and worked in different roles at the Support Office and care homes. I have worked with brilliant mentors within the company and have learnt so much along the way.

As a Hotel Services Manager, I am responsible for managing and delivering outstanding hotel services provided to our residents, based on their interests and needs.

When I am not with residents, I am passionate about learning and development and always enjoy supporting our team members with their training needs.

Dilushani Jayalath
Dilushani JayalathJob Title:Bussiness Support ManagerJoined: 2022

I started my journey in the year 2022 with our sister home, TLC Kailash Manor Care Home, as an Administrative Assistant and have since grown into my current role. Today, I manage HR and Finance-related matters within the home, supporting both our team members and residents. I'm an associate member of the CIPD, having completed my Level 5 qualification in HR, and I'm also a certified Mental Health First Aider with MHFA UK. It's a privilege to be part of a team dedicated to delivering exceptional care and support.

Maria Bonifacio
Maria BonifacioJob Title:Clinical LeadJoined: 2009

Maria has been at Cambridge Manor since its opening back in 2009. She started as a nurse and has experienced a number of roles since, such as Unit Manager of our residential floor and Unit Manager of our Nursing floor. Maria is a key part of the Cambridge Manor family and always goes out of her way to get a smile from our residents.

Ravinder Tyagi
Ravinder TyagiJob Title:Head ChefJoined: 2022

With over 24 years of culinary expertise, I am a seasoned head chef specialising in continental cuisine, including Mexican, French, Italian, and Indian dishes.

My career began in 2000 at the prestigious Burj Al Arab in Dubai, a seven-star hotel. I then honed my skills on cruise liners for four years and spent 15 years at Hilton. In 2022, I joined TLC Care Home Cambridge Manor, where I oversee the food and beverage experience, including IDDSI special requirement meals for residents

Anna Albia
Anna AlbiaJob Title:Customer Service SupervisorJoined: 2024

I am a dedicated professional with a Bachelor’s Degree in Hotel and Restaurant Management, which I earned in the Philippines. I began my career immediately after graduating in 2020, working in the hotel industry, where I developed strong customer care, finance, and leadership skills, and gained valuable experience in customer service.

In 2024, I moved to the United Kingdom to join the TLC Care - Cambridge Manor team, where I transitioned into the care sector. I am proud to apply my skills to support residents and colleagues alike, while continuing to enhance my interpersonal and organisational abilities and expand my knowledge in human resources.

I am passionate about delivering excellent service and contributing to a positive and supportive work environment, while continuing to grow within an organisation that values compassion, teamwork, and excellence.

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