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Cambridge Manor Care Home

33 Milton Road, Cambridge, Cambridgeshire CB4 1UZ
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Cambridge Manor Care Home, Cambridge
Cambridge Manor Care Home, Cambridge
Cambridge Manor Care Home, Cambridge

Cambridge Manor provides high-quality residential, nursing and dementia care in a modern, purpose-built home near the centre of Cambridge. The experienced and compassionate team makes a meaningful difference to the lives of residents and their families.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment...  

Care Provided by Cambridge Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 89 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,800 - £1,800£2,100 - £2,160
Residential Dementia Care£1,850 - £1,850£2,100 - £2,160
Nursing Care£1,900 - £1,900£2,160 - £2,220
Nursing Dementia Care£1,900 - £1,900£2,160 - £2,220

Contact Cambridge Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Shelly Prakash(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 3

Room Information

  • Single Rooms (88)
  • Single Rooms with ensuite Wet Room (88)

Visiting

  • Visitors welcome at any time.

Parking

  • Visitors parking on-site and additional parking is available adjacent to the site if required.

Cambridge Manor Care Home Reviews (223)

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9.9

Cambridge Manor Care Home has a Review Score of 9.9 (9.884) out of 10, based on 68 reviews in the last 2 years. Over all time Cambridge Manor Care Home has 223 reviews.

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Review from Helen B (Daughter of Resident) published on 28 September 2020 Submitted via Website
Overall Experience

We have been very fortunate to find Cambridge Manor and for them to be able to accept my father as a resident. He has dementia. The previous care home was not equipped to cope with his needs. Since moving to Cambridge Manor my father has flourished. He is calmer, happier and healthier. The team learned more about him in the first few weeks than the previous home did in 18 months. The attention to detail, individual care and connection to the family is exceptional. I can not recommend it highly enough.

Reply from Maria-Grace Smith, Community Developement Manager at Cambridge Manor Care Home

Thank you for your time in leaving this review. We are so glad to have your Dad and family as part of ours. He is such a gentleman and deserves all the care and respect. We are so pleased that our Team’s approach to care, embodying our core values of Truth, Love and Compassion, have benefited your...  

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Review from J N (Wife of Resident) published on 1 September 2020 Submitted via Postal Card
Overall Experience

We are grateful to the staff at Cambridge Manor who show patience, kindness and understanding in the care of our loved one. The admin and nursing teams respond quickly to any queries we may have and reception staff are always welcoming, ready to help and patient when we call. A varied and interesting programme of activities are organised by an enthusiastic and caring wellbeing team and the residents enjoy tasty meals each day.

Reply from Maria-Grace Smith, Community Development Manager at Cambridge Manor Care Home

On behalf of the team at Cambridge Manor, I thank you for your kind words. I will share them with the whole team. We are glad that you have found all teams responsive and that your husband enjoys both the activities and the food.

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Review from Anthony R (Husband of Resident) published on 1 September 2020 Submitted via Website
Overall Experience

My wife has been a resident in the Cambridge Manor Care Home since the 11th of March 2020. She requires full nursing care, has dementia and is almost totally disabled, with all that entails in terms of professional assistance, back-up and kindness. I was looking for somewhere reasonably close to where I live in north Cambridge. I did my homework on the Internet and visited several establishments. The variation in standards was a bit of an eyeopener for me. However, Cambridge Manor Care Home stood head and shoulders above the rest in terms of its professionalism, organisation and sheer ambience. I was delighted when my wife was offered a place there. Within a very short time of her arrival, "lockdown" arrived. Nevertheless, the staff have kept me fully informed by phone of the problems they encounter and the steps being taken to sort things out. I talk to her on the phone daily and see her in the garden once a week. I feel she could not be in better or more caring hands.

Reply from Maria-Grace Smith, Community Developement Manager at Cambridge Manor Care Home

Thank you for your time in leaving this wonderful review. We are so glad we provide the high standard of care and facilities that your wife deserves. She is a special person and we are so glad to have her with us. The lockdown period has been challenging for everyone, but I am glad that you have...  

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Review from Jamie (Sister of Resident) published on 1 September 2020 Submitted via Website
Overall Experience

The staff are welcoming and friendly and the care provided to the residents is exceptional. The place is always clean and tidy with lovely lounge areas and gardens for BBQs and outdoor activities. The rooms have all the facilities needed.

Reply from Maria-Grace Smith, Community Developement Manager at Cambridge Manor Care Home

On behalf of the staff, we want to thank you for your kind review of our care home. We are delighted you find the service to be of a high standard.

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Review from Jane B (Daughter of Resident) published on 15 June 2020 Submitted via Website
Overall Experience

Although I've not been able to be with my mother during lockdown, Cambridge Manor has facilitated contact via Skype if required. The staff have also brought my mother to the reception so we can see her and talk to her on the phone which was lovely. The reception staff and nursing staff I have had direct contact with during the lockdown have been so kind and caring at a time of stress for family members and I have been so grateful for that. My mother feels safe and comfortable in her home and that is important for her and the family.

Reply from Maria-Grace Smith, Community Developement Manager at Cambridge Manor Care Home

Thank you for your kind review. I am so glad that the team have come together to enable you to see and speak with Mum as much as is possible during these difficult times. At TLC, we know how important our families are to our residents' wellbeing and we have tried to do everything that we can to...  

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Review from Karin B (Daughter of Resident) published on 11 June 2020 Submitted via Website
Overall Experience

Our mother was becoming increasingly muddled with everyday life and physically struggling to cope. Following the death of her husband, she felt she needed to have increased support and care. Luckily Manor Care Home were able to offer her a room and we helped move her in the day before Coronavirus lockdown. Sadly, but rightly, we have not been able to visit her in the home but speak to her regularly. At last, she has regular tasty meals with a glass of wine if she likes, she has company and a safe but lovely garden to enjoy. We are relieved and delighted she is experiencing such a four-star service, it does not bear thinking what would have happened to her had she stayed isolated in her home miles from anywhere with no-one close at hand to help. Thank you to all the caring staff for their patience and care of all the residents, how lucky we are to have such kind dedicated people looking after our elderly!

Reply from Maria-Grace Smith, Community Developement Manager at Cambridge Manor Care Home

Thank you so much for your kind review. We are so glad that we were able to support you in such a difficult time for you and for Mum. She has been through so much and we are so happy to see her thriving at Cambridge Manor - surrounded by friends and enjoying the homely environment. I noticed that...  

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Review from Jenny B (Daughter of Resident) published on 10 June 2020 Submitted via Website
Overall Experience

My mum has deteriorated over the last twelve months but since she is 99 this is hardly surprising. She has been expertly cared for by all the staff at the Manor who all exhibit astonishing levels of patience and understanding. The daily activities are all very varied and there are regular visits from a young man who arrives with a range of animals to be passed around which is always a favourite. A weekly visit by a group of children from the local nursery school is also a big hit. There is a lovely garden which includes hens. The kitchen caters for all tastes and the dining room has flowers on all the tables and proper napkins. Little touches that make such a difference. The laundry does a brilliant job including labelling everything which is a great bonus and ensures clothes are delivered to the rightful owners.

Reply from Maria-Grace Smith, Community Developement Manager at Cambridge Manor Care Home

Thank you for your kind words. I am so glad that you and your Mum enjoy the little touches which make Cambridge Manor special. We try to go above and beyond to ensure that the home is well-cared for and offers a 5-star service, whilst also making sure it feels homely and loved. The team are...  

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Review from Marion B (Daughter of Resident) published on 10 June 2020 Submitted via Website
Overall Experience

My mother has been in Cambridge Manor for three years and at nearly 102, is their oldest resident. My family and I have been truly grateful for the excellent care she and we, have always received. All staff are friendly and helpful and enable my mother to live an active and dignified life. She attends the many activities on offer and is always beautifully cared for. It’s the little caring things that show they go the extra mile like stapling her newspaper so she doesn’t lose the pages when she’s reading it. Importantly, she says she is very happy and feels secure and confident. We, her family, have always valued not only her care but excellent communication. Any queries have been quickly addressed and we have always felt that there is a partnership in ensuring the best for her. There is definitely an ongoing two-way communication. This has continued through this difficult time of lockdown. So, our ongoing thanks to Cambridge Manor for looking after Mum so well.

Reply from Maria-Grace Smith, Community Developement Manager at Cambridge Manor Care Home

Thank you for your wonderful review. We are so glad that your Mum receives excellent care from our friendly team. She really is a pillar of the community here at Cambridge Manor and we love having her and you, as part of our Cambridge Manor Family. Being 102 does have its challenges - and top of...  

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Review from E P (Friend of Resident) published on 6 April 2020 Submitted via Website
Overall Experience

I visited my friend weekly during her stay. I found the staff helpful and polite. On my first visit, the security rules were explained and I was shown to my friends room. I found the home clean and cheerfully decorated.

Reply from Maria-Grace Smith, Community Developement Manager at Cambridge Manor Care Home

Thank you for your lovely review. We are so glad to know that you were received well as a visitor to our Home and that your friend enjoyed her stay with us. We are very proud of our team here at Cambridge Manor and love to hear feedback that everybody was helpful and polite, thank you.

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Review from Linda P (Friend of Resident) published on 20 March 2020 Submitted via Website
Overall Experience
On 31st October 2019 (Halloween), having just come from visiting two friends in another Cambridge care home, I visited a friend in Cambridge Manor Care Home. The difference between the two homes was extraordinary Cambridge Manor Care Home is beautifully decorated, warm, vibrant and hugely welcoming, the other felt desolate by comparison.
At Cambridge Manor Care Home the staff had paid enormous attention to the ambience and setting the environment which made residents and visitors feel cherished.
My friend loved being in Cambridge Manor Care Home and particularly loved all the events. The BIG, HUGE extra mile you go to had a profound effect on her happiness and should never be underestimated.

Thank you.

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Review from Sarah R (Daughter of Resident) published on 13 March 2020 Submitted via Postal Card
Overall Experience

My father has been here for over a year now. Once his needs had been addressed the care has been excellent. All staff are happy and friendly and will act on requests. Any problems have been dealt with quickly and efficiently. Management and staff put residents needs first and are always looking to improve and offer more enrichment. My father feels safe and looked after. I like that relatives are involved in activities and welcomed to join.

Reply from Maria-Grace Smith, Community Developement Manager at Cambridge Manor Care Home

Thank you for taking the time to review us. We are thrilled that your father feels safe and looked after in our care. We always put our residents' needs first and we are glad this has been reflected in your experience. Relatives and friends are welcome at Cambridge Manor and we appreciate your...  

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Review from M J (Resident / Service User) published on 19 February 2020 Submitted via Postal Card
Overall Experience

Had visited the home previously for care after a hip operation, however this was postponed by the hospital and I was admitted as an emergency. The care has been very good, I have a pleasant room of my own with an essential walk-in shower and toilet. The staff are kindness itself and help me whenever required. I particularly enjoyed the 'resident of the day' (related to the date and my room number and have had many staff visit us).

Reply from Maria-Grace Smith, Community Developement Manager at Cambridge Manor Care Home

Thank you for your kind review. We are so happy that we were able to support you in your time of need and really enjoy having you as part of our family in the home. I am so glad to hear that you enjoy our 'Resident of the Day' - we work hard to make sure every day is wonderful, but it's important...  

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Review from J F (Son of Resident) published on 30 September 2019 Submitted via Postal Card
Overall Experience

Absolutely fantastic nursing care for my dear Mum - I could not recommend this care home enough for a patient who is having palliative care.

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Review from Keith H (Husband of Resident) published on 27 September 2019 Submitted via Website
Overall Experience
My wife moved into Cambridge Manor in July, following a prolonged stay. Her survival was rated very low; she suffers from advanced Parkinson's and Lewy Body Dementia. After ten weeks of exceptional care, attention and affection her life is no longer at immediate risk. Medication, so critical with Parkinson's, is always delivered on time. The staff all have a genuine desire to provide dignified and person-centred care in a loving way.
The facilities are very clean, the communal areas comfortable and welcoming. Her room is her domain and is personalised with items important to her. Food is varied, plentiful and appetising. The garden is neat tidy and recently enhanced, by the addition of chickens.
The management team are always around and very approachable. Whilst I visit daily, I have complete confidence in the team if I am unable to visit.

The family and I, couldn't wish for better.

Reply from Riet Jones, Home Manager at Cambridge Manor Care Home

Thank you so very much for your kind words and the time you have taken to review our home. We are so pleased we have been able to support you and your wife with the care she has required and we are pleased to be able to feedback your positive comments to our team. We take pride in providing...  

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Review from Hugh C (Son of Resident) published on 13 August 2019 Submitted via Postal Card
Overall Experience

Caring and experienced staff, delivering a standard of care at the highest level.

Reply from James Chandler, Community Developement Manager at Cambridge Manor Care Home

Thank you for taking the time to do this review, we are delighted that you are happy with the level of care and engagement that we offer. We hope this continues throughout your time at Cambridge Manor.

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Review from Angela A (Daughter of Resident) published on 5 August 2019 Submitted via Postal Card
Overall Experience

Mum has been cared for very well at Cambridge Manor. We will not hesitate in her returning in the future.

Reply from James Chandler, Community Developement Manager at Cambridge Manor Care Home

Thank you for the amazing feedback about your Mum's stay with us. We really enjoyed getting to know here. From all the staff, we wish you all the best for the future and look forward to seeing you again soon!

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Review from Lesley Joan T (Next of Kin) published on 27 June 2019 Submitted via Postal Card
Overall Experience

My next of kin had been in hospital for a few months, came here and received a warm welcome. Has shown great improvement to her health and social skills. I would happily recommend the care home.

Reply from James Chandler, Community Development Manager at Cambridge Manor Care Home

On behalf of the staff, we want to thank you for the review of our care home. We are delighted you find the service to be of a high standard and you are always welcome here at Cambridge Manor Care Home.

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Review from K R (Wife of Resident) published on 20 May 2019 Submitted via Postal Card
Overall Experience

My husband says he has been happy here during his two-week stay and very well looked after by all staff. I can confirm this myself. This is the second time my husband has stayed in this care home and I would be very happy to bring him here again should the need arise.

Reply from James Chandler, Community Developement Manager at Cambridge Manor Care Home

It has once again been a pleasure to look after your wonderful husband for the second time this year, he is a pleasure to have in the home, always smiling and such a gentle and patient man, he is a credit to you as his wife and primary carer. You are both always welcome here at Cambridge Manor.

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Review from Tracy E (Daughter of Resident) published on 20 May 2019 Submitted via Postal Card
Overall Experience

In the short time that dad has been in Cambridge Manor, the care has been exceptional. He has settled in very quickly and that is down to the care, support and reassurance he has received from all the staff. Everyone has made my dad and all the family feel very much at home. I have been kept informed of any change with my dad and time has always been made to listen to any questions or concerns I might have. I am happy and confident in knowing that my dad is receiving the best possible care.

Reply from James Chandler, Community Developement Manager at Cambridge Manor Care Home

It is a pleasure to look after your Father and we are delighted that you have found our care to be of a high standard. Your Dad is very lucky to have such supportive loved ones who visit every day.

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Review from P L (Resident / Service User) published on 22 February 2019 Submitted via Postal Card
Overall Experience

I have been at the home for 2 years. I really like the staff and I cannot think of anyone I have a problem with, they treat me very well. I don't have to rely on them too much but when I do they are always there. My room is beautiful overlooking the garden. My daughter spent a lot of time looking for the right home and chose this home as the facilities are so good. Even my gluten-free diet is looked after.

Reply from James Chandler, Community Developement Manager at Cambridge Manor Care Home

We are so happy to hear that you are enjoying living with us at Cambridge Manor and we want to thank you for this wonderful feedback. You are a delight to care for and I hope you stay with us for many more years to come.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 December 2017
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (27) & Events (7)

News
  • 11 Jun 2026

    We are delighted to announce that TLC Cambridge Manor Care Home has achieved a PAMMS Excellent Rating, recognising our commitment to delivering outstanding care and support for our residents. The...

  • 07 May 2026

    At our home, Tuesdays have become a very special day for residents and team alike, thanks to our weekly BBQ tradition that takes place without fail every single week. As...

  • 24 Apr 2026

    Cambridge is set to host an innovative and thought-provoking initiative as the Dementia Experience Bus arrives alongside the TLC Dementia Congress, bringing with it a powerful opportunity to better understand...

Upcoming Events

Awards / Recognitions (16)

  • 30 Jan 2026Recipient: TLC Care Ltd
  • 19 Jun 2025Recipient: TLC Care Ltd
  • 31 Jan 2025Recipient: TLC Care Ltd

Accreditations

There are no accreditations posted yet for Cambridge Manor Care Home.

Meet the Team (8)

Shelly Prakash
Shelly PrakashJob Title:Home ManagerJoined: 2025
Meet Shelly Prakash, Our Home Manager at Cambridge Manor Care Home.
Shelly brings a wealth of experience and a deep passion for delivering high-quality, person-centred care. He began his journey in care as a carer, working his way up through dedication and compassion. A Registered Nurse by profession, Shelly also holds a graduate-level management qualification, equipping him with both clinical expertise and strong leadership skills.

He joined Cherry Hinton Care Home in November 2019 as a Care Services Manager and was promoted to Home Manager in February 2021. During his time at Cherry Hinton, Shelly led a fantastic team of nurses and carers, always ensuring that residents received personalised, high-quality support while promoting their independence and well-being.

Now at Cambridge Manor, Shelly is excited to bring that same energy, empathy, and excellence to his new role. With a strong, motivated team behind him, he’s committed to making Cambridge Manor a place where every resident feels safe, valued, and truly at home.

Sujamole Mathai
Sujamole MathaiJob Title:Care Services ManagerJoined: 2025

Sujamole is the Care Services Manager at Cambridge Manor, dedicated to delivering exceptional care and ensuring the well-being of residents. With a compassionate approach and extensive experience in the care sector, she leads her team with professionalism and empathy. Sujamole is committed to maintaining high standards of care, fostering a supportive environment for both residents and team members. Her leadership plays a key role in upholding Cambridge Manor’s reputation for excellence in person-centred care.

Aga Clark
Aga ClarkJob Title:Business Development ManagerJoined: 2024

Aga brings a wealth of expertise to her role in Business Development at Cherry Hinton Care Home, combining her dynamic experience in aerospace and design consultancy with a strong background in key account management, operations management, and facilities and office management. Her career spans diverse roles, showcasing her ability to foster meaningful client relationships, drive operational efficiency, and deliver exceptional service. Aga’s strategic mindset and organisational skills are pivotal in enhancing Cherry Hinton’s care offerings and establishing strong partnerships within the community.

Martin Ogwang
Martin OgwangJob Title:Hotel Services Manager

I have 20 years of experience working in the care sector. I joined the TLC Care family in 2009 and worked in different roles at the Support Office and care homes. I have worked with brilliant mentors within the company and have learnt so much along the way.

As a Hotel Services Manager, I am responsible for managing and delivering outstanding hotel services provided to our residents, based on their interests and needs.

When I am not with residents, I am passionate about learning and development and always enjoy supporting our team members with their training needs.

Dilushani Jayalath
Dilushani JayalathJob Title:Bussiness Support ManagerJoined: 2022

I started my journey in the year 2022 with our sister home, TLC Kailash Manor Care Home, as an Administrative Assistant and have since grown into my current role. Today, I manage HR and Finance-related matters within the home, supporting both our team members and residents. I'm an associate member of the CIPD, having completed my Level 5 qualification in HR, and I'm also a certified Mental Health First Aider with MHFA UK. It's a privilege to be part of a team dedicated to delivering exceptional care and support.

Maria Bonifacio
Maria BonifacioJob Title:Clinical LeadJoined: 2009

Maria has been at Cambridge Manor since its opening back in 2009. She started as a nurse and has experienced a number of roles since, such as Unit Manager of our residential floor and Unit Manager of our Nursing floor. Maria is a key part of the Cambridge Manor family and always goes out of her way to get a smile from our residents.

Ravinder Tyagi
Ravinder TyagiJob Title:Head ChefJoined: 2022

With over 24 years of culinary expertise, I am a seasoned head chef specialising in continental cuisine, including Mexican, French, Italian, and Indian dishes.

My career began in 2000 at the prestigious Burj Al Arab in Dubai, a seven-star hotel. I then honed my skills on cruise liners for four years and spent 15 years at Hilton. In 2022, I joined TLC Care Home Cambridge Manor, where I oversee the food and beverage experience, including IDDSI special requirement meals for residents

Anna Albia
Anna AlbiaJob Title:Customer Service SupervisorJoined: 2024

I am a dedicated professional with a Bachelor’s Degree in Hotel and Restaurant Management, which I earned in the Philippines. I began my career immediately after graduating in 2020, working in the hotel industry, where I developed strong customer care, finance, and leadership skills, and gained valuable experience in customer service.

In 2024, I moved to the United Kingdom to join the TLC Care - Cambridge Manor team, where I transitioned into the care sector. I am proud to apply my skills to support residents and colleagues alike, while continuing to enhance my interpersonal and organisational abilities and expand my knowledge in human resources.

I am passionate about delivering excellent service and contributing to a positive and supportive work environment, while continuing to grow within an organisation that values compassion, teamwork, and excellence.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cambridge Manor Care Home to verify any information. View our terms and conditions. Cambridge Manor Care Home has an Enhanced Service -more info.