Cambridge Manor provides high-quality residential, nursing and dementia care in a modern, purpose-built home near the centre of Cambridge. The experienced and compassionate team makes a meaningful difference to the lives of residents and their families.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment...
Cambridge Manor provides high-quality residential, nursing and dementia care in a modern, purpose-built home near the centre of Cambridge. The experienced and compassionate team makes a meaningful difference to the lives of residents and their families.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.
Each resident receives personalised care reflecting individual needs, preferences and routines. The care team, including carers, nurses, hospitality staff and wellbeing coordinators, works together to promote dignity, independence and choice, encouraging a fulfilling and stimulating lifestyle. For those living with memory loss, tailored dementia care supports comfort, confidence and wellbeing.
The home is thoughtfully designed with stylish interiors, en-suite bedrooms and spacious communal areas. Residents and visitors enjoy the welcoming bistro, landscaped gardens and peaceful outdoor spaces, carefully maintained for year-round use.
Located close to the city centre, Cambridge Manor offers excellent access to local amenities and connections with the wider community. Visits from local groups and organisations are welcomed to foster engagement and inclusion.
Whether for short-term respite or long-term care, Cambridge Manor provides a vibrant and homely setting where care evolves with changing needs. Visitors are invited to experience the warm and supportive atmosphere that makes Cambridge Manor a special place to live.
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The price(s) shown are provided by the care home. Contact Cambridge Manor Care Home for full pricing details and T&Cs.
Cambridge Manor Care Home has a Review Score of 9.9 (9.884) out of 10, based on 67 reviews in the last 2 years.
Over all time Cambridge Manor Care Home has 226 reviews.
I am very happy with my mother's care at Cambridge Manor Care Home. The staff are very friendly and helpful which is so reassuring as my mother is very frail and dependent. Recently she celebrated her 92nd birthday and the home organised a wonderful birthday party for seventeen family members in a...
I am very happy with my mother's care at Cambridge Manor Care Home. The staff are very friendly and helpful which is so reassuring as my mother is very frail and dependent. Recently she celebrated her 92nd birthday and the home organised a wonderful birthday party for seventeen family members in a neighbouring premises. The catering was taken care of for us which was just perfect! I cannot recommend the home more highly.
This is so wonderful to read. We absolutely loved supporting Mum to have the most wonderful 92nd birthday. It was so worth it to see the big smile on her face. We have loved getting to know Mum and your family over the past year and we look forward to spending more time with you all in the future.
Since I live abroad, I have only been able to visit on two occasions (March and July 2022) but both times I have been very satisfied with the running and amenities at the care home and the staff have always been helpful and considerate. Being so far away it is reassuring to know my elderly mother...
Since I live abroad, I have only been able to visit on two occasions (March and July 2022) but both times I have been very satisfied with the running and amenities at the care home and the staff have always been helpful and considerate. Being so far away it is reassuring to know my elderly mother is well cared for. Thank you, Cambridge Manor Care Home.
Thank you very much for this lovely review of our Cambridge Manor Care Home. Our staff are always on hand to help, we take pride in the fact that we are not only there for our residents, but also all of our relatives and team members too.
The staff are endlessly kind and compassionate towards my husband and me, at a very difficult time. His mobility, cognition and communication skills are in rapid decline but they make every effort to make him feel valued and included in the life of the home.
The staff are endlessly kind and compassionate towards my husband and me, at a very difficult time. His mobility, cognition and communication skills are in rapid decline but they make every effort to make him feel valued and included in the life of the home.
Thank you for taking the time to share your experience with us! We are over the moon to hear that you are happy and feel that way, the whole Cambridge Manor team was thrilled to hear your kind words about the service we provide to our residents. We were blown away by your positive...
Dear Sara,Thank you again.
The nurses are very prompt in bringing my Parkinson's medication which is very helpful as they know I get anxious about it. The carers know I like an early start and are very helpful as they help me to have a shower and get dressed before breakfast.
The nurses are very prompt in bringing my Parkinson's medication which is very helpful as they know I get anxious about it. The carers know I like an early start and are very helpful as they help me to have a shower and get dressed before breakfast.
We are very fortunate to have such dedicated and kind nurses and carers. We are very proud of our resident-led approach, supporting our residents to live the life they want to live. Thank you for this lovely review.
My dad has been in the care home for a few years. He has been looked after well in the last couple of years, especially during the lockdown period of time. The staff were always friendly and helpful. They helped me install an iPad in my dad's room so I could talk to him whenever our family wanted....
My dad has been in the care home for a few years. He has been looked after well in the last couple of years, especially during the lockdown period of time. The staff were always friendly and helpful. They helped me install an iPad in my dad's room so I could talk to him whenever our family wanted. The communication was great. The lockdown policies were clearly communicated regularly via emails. During the lockdown, they provided multiple methods to keep family and friends connected. They kept a good procedure for entering the care home to make sure everyone was safe. We are very happy with the care they provided.
Thank you very much for this wonderful review. It is our pleasure to care for your lovely dad. Lockdown was undeniably hard for our residents but our team worked unbelievably hard to ensure that spirits were kept high. Thank you for recognising this.
She is now in need of full nursing care. The staff on her floor (and previous floors) are absolutely outstanding. Clearly, they are...
In the seven years I have been visiting, every day, I have never felt anything but a genuine resolve to deliver the best care possible.
Thank you very much for this lovely review. We at Cambridge Manor are proud to always go above and beyond for our residents. It is a privilege to care for them and become part of their lives and the lives of their loved ones.
A lovely home.
A lovely home.
Thank you Patricia for a wonderful review. We love having you with us at Cambridge Manor Care Home.
I have always been treated with kindness and compassion whether being helped to shower or dress. Care has been efficient as well as considerate.
I have always been treated with kindness and compassion whether being helped to shower or dress. Care has been efficient as well as considerate.
Thank you for this lovely review. We aim to help all of our residents in every way that we possibly can.
I am satisfied with everything.
I am satisfied with everything.
This is a wonderful review. We absolutely love having you as part of our Cambridge Manor family.
Otherwise, all aspects are good. Staff are friendly, kind and caring and the home is very clean.
Otherwise, all aspects are good. Staff are friendly, kind and caring and the home is very clean.
Hi David, thank you very much for your review. We are always so happy to help. We are very proud of all our staff who work tirelessly to care for and support our residents.
My great nan was in the care of Cambridge Manor and to be honest she was left in her room for the majority of the 3 years until she sadly passed. In my opinion, her needs were not met when it comes to physical, mental, and spiritual needs. Eventually, she didn't even feed herself as I believe it...
I know she was fed food while asleep/under the effects of medication. On her passing, there was no real communication from the home which allowed anyone to be with her during her passing. I believe she died alone with no loved ones around her which is very sad. On collecting her belongings, this was a very cold uncaring way of dealing with family who are grieving. I would recommend a different care home for your loved one/s to be cared for as at this one, "it's all about the money", they even charge for a cup of tea and parking to visit your loved one/s.
A full investigation will be...
Dear Jim,I would like to invite you to call me and discuss your concerns further. Please call 01223 363 904 and our reception team will be able to direct your call to me.
The staff cared for my nan effectively for her nursing care but her mental health and quality of life throughout her time in Cambridge Manor were completely neglected. She was rarely taken from her bed or room until such a point that this...
When collecting my nan's belongings I was made to feel like a nuisance, no care was taken at all, you even sent back personal care items. I could go on.
Thank you for acknowledging our effective nursing care, we strive to provide outstanding nursing care to all our residents. Nevertheless, I am sorry to hear that you feel disappointed about the overall experience for your great-grandmother. Cambridge Manor is committed to providing...
Dear Merrie,If you would like to discuss your concerns with me further, please dial 01223 363 904 and our reception team will be able to direct your call to me.
Safety measures during Covid were very good and kept us safe. The home is friendly and happy, with groups of residents making friends and also staff joining in. Other staff are excellent and go the extra mile to make us comfortable. I feel safe, cared for and well looked after here. I am treated...
Safety measures during Covid were very good and kept us safe. The home is friendly and happy, with groups of residents making friends and also staff joining in. Other staff are excellent and go the extra mile to make us comfortable. I feel safe, cared for and well looked after here. I am treated like an individual.
Thank you, Alison, we love having you here at Cambridge Manor. You always brighten our day!
My experience is it is nice to have people around if I need help.
My experience is it is nice to have people around if I need help.
Thank you very much Karen for this lovely review. We absolutely love that you are part of the Cambridge Manor family.
Mum went into Cambridge Manor in November 2019 so I haven't seen her very much since lockdown, but the home provided Zoom calls during this time which was really nice for us both to see each other. I feel there could have been a better introduction to the home for me as I wasn't really told...
Mum went into Cambridge Manor in November 2019 so I haven't seen her very much since lockdown, but the home provided Zoom calls during this time which was really nice for us both to see each other. I feel there could have been a better introduction to the home for me as I wasn't really told anything about how things worked. I was shocked when I was told my mother wouldn't receive personal care as she had been angry with one of the carers - she has dementia. Since then and having moved floors the carers are much more aware of her condition, and kinder.
Thank you for your review. Lockdown was so hard for everyone involved, we tried so hard to make things easier for our residents and we are glad to hear that your video calls were meaningful. We now have a really great system for welcoming new admissions but we thank you for your feedback. Our...
Thank you for your review. Lockdown was so hard for everyone involved, we tried so hard to make things easier for our residents and we are glad to hear that your video calls were meaningful. We now have a really great system for welcoming new admissions but we thank you for your feedback. Our carers will never be refused personal care due to their emotions, if needs changed we will take action for the sake of our residents. Your lovely mother is a pleasure to care for and we love that she is here with us at Cambridge Manor.
Most staff very good but there was a language barrier/understanding/communication issue which is less than ideal in...
Complaint made and moved to a new home.
Dear Karen, Thank you for acknowledging our brilliant wellbeing/activities team as well as the fabulous food and drink that our kitchen team lovingly prepare for our residents. It's regretful that you feel the overall standard of the home is low, as all team members ensured that Mum was as happy...
Dear Karen, Thank you for acknowledging our brilliant wellbeing/activities team as well as the fabulous food and drink that our kitchen team lovingly prepare for our residents. It's regretful that you feel the overall standard of the home is low, as all team members ensured that Mum was as happy and as comfortable as possible (for instance our home manager cutting and styling mum's hair in an attempt to make her feel better). Your praise of the cleanliness of our home in your statement contradicts the low rating for the same subject. We are extremely proud of all of our staff and all the hard work that they do to make sure that the home is clean and the residents are safe, happy and treated with dignity throughout their stay at Cambridge Manor.
I have just returned to my home in America from a very brief trip to visit my mother who is a Cambridge Manor Care Home resident. Covid-19 restrictions on travel meant that this was the first time in two years that I had seen my mother in person and it was also the first time that I had the...
I have just returned to my home in America from a very brief trip to visit my mother who is a Cambridge Manor Care Home resident. Covid-19 restrictions on travel meant that this was the first time in two years that I had seen my mother in person and it was also the first time that I had the opportunity to see her at Cambridge Manor Care Home. I want to express my enormous gratitude to all the staff but in particular, to the ground floor staff for the wonderful care my mother receives and for their thoughtfulness in making my and my sons' daily visits occur with such ease. It was evident on my entering Cambridge Manor Care Home that this was indeed a very special place where the residents' wellbeing is always a central concern of the staff. Many, many thanks!
Hi Paul, It was lovely to meet you last week! We are so thrilled by your reaction to our wonderful home. We are so proud of our great team. It is absolutely our pleasure to care for your beautiful Mum. Welcome to the Cambridge Manor family.
We have been so impressed with the sense of joy and fun that the staff bring to their work and the activities they...
We have been so impressed with the sense of joy and fun that the staff bring to their work and the activities they provide for the residents.
Thank you so much for your wonderful praise of our lovely home. We are so happy to have your mum and you all as part of our Cambridge Manor family. We do have such fun here and love to ensure that the residents not only live in the home but thrive and enjoy everything there is to do in life. We...
Thank you so much for your wonderful praise of our lovely home. We are so happy to have your mum and you all as part of our Cambridge Manor family. We do have such fun here and love to ensure that the residents not only live in the home but thrive and enjoy everything there is to do in life. We can't wait to welcome you into the home to join us in these fun events now we are opening up more! Last year we hosted Wimbledon and bought the beach to Cambridge Manor, this year we are hosting a dog show (don't forget to enter your pup!) and turning our garden into the magical world of Willie Wonka's Chocolate Factory! We can't wait for you and Mum to enjoy it with us.
My mother initially came to Cambridge Manor Care Home for respite care after a spell in hospital. She soon realised that the care, support and company she received was far better than we could achieve at home - so she opted to stay. We are very grateful to Cambridge Manor for making her feel so...
My mother initially came to Cambridge Manor Care Home for respite care after a spell in hospital. She soon realised that the care, support and company she received was far better than we could achieve at home - so she opted to stay. We are very grateful to Cambridge Manor for making her feel so welcome and cherished in her last months.
Thank you so much for your kind review. We were so happy to be part of your Mum and family's last few months and she will be greatly missed here at Cambridge Manor. I was so glad that she made such wonderful friends during her time here - special bonds often flourish here and I am so glad your Mum was so welcomed and cherished by both the team and our residents.
It seems that care staff are very stretched, especially at busy times, and just a few more staff would be appreciated given the amount charged.
It seems that care staff are very stretched, especially at busy times, and just a few more staff would be appreciated given the amount charged.
Dear Alan, Thank you for your review of Cambridge Manor. We are surprised to hear of your perception of our staff and are so sorry that this is how you feel. We can assure you that we adapt our team members to ensure that there are suitable team members present at any one time for the needs of our...
Dear Alan, Thank you for your review of Cambridge Manor. We are surprised to hear of your perception of our staff and are so sorry that this is how you feel. We can assure you that we adapt our team members to ensure that there are suitable team members present at any one time for the needs of our residents and to ensure their safe care. I am most upset to hear that you felt someone to be uncaring, and I will contact you directly so that we can get a full understanding of your experience and offer any training and/or support to ensure that no one else has a similar experience. This is not feedback we often receive (thankfully) so thank you for bringing it to our attention so we can investigate.
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Health professionals and members of the community came together for two valuable dementia-focused events, creating opportunities for learning, reflection and connection. TLC Dementia Congress welcomed 20 health professionals for an...
Cambridge Manor Care Home is celebrating two outstanding achievements that recognise the dedication, compassion and commitment of the entire team: receiving Platinum Dementia Care Accreditation from NADCAS, the National Dementia...
Cambridge Manor Care Home is delighted to announce a new partnership with the Age UK Befriending Service, reinforcing our commitment to reducing loneliness and supporting the wellbeing of older people...
There are no accreditations posted yet for Cambridge Manor Care Home.
Shelly brings a wealth of experience and a deep passion for delivering...
Meet Shelly Prakash, Our Home Manager at Cambridge Manor Care Home.He joined Cherry Hinton Care Home in November 2019 as a Care Services Manager and was promoted to Home Manager in February 2021. During his time at Cherry Hinton, Shelly led a fantastic team of nurses and carers, always ensuring that residents received personalised, high-quality support while promoting their independence and well-being.
Now at Cambridge Manor, Shelly is excited to bring that same energy, empathy, and excellence to his new role. With a strong, motivated team behind him, he’s committed to making Cambridge Manor a place where every resident feels safe, valued, and truly at home.
Sujamole is the Care Services Manager at Cambridge Manor, dedicated to delivering exceptional care and ensuring the well-being of residents. With a...
Sujamole is the Care Services Manager at Cambridge Manor, dedicated to delivering exceptional care and ensuring the well-being of residents. With a compassionate approach and extensive experience in the care sector, she leads her team with professionalism and empathy. Sujamole is committed to maintaining high standards of care, fostering a supportive environment for both residents and team members. Her leadership plays a key role in upholding Cambridge Manor’s reputation for excellence in person-centred care.
Aga brings a wealth of expertise to her role in Business Development at Cherry Hinton Care Home, combining her dynamic experience in aerospace and...
Aga brings a wealth of expertise to her role in Business Development at Cherry Hinton Care Home, combining her dynamic experience in aerospace and design consultancy with a strong background in key account management, operations management, and facilities and office management. Her career spans diverse roles, showcasing her ability to foster meaningful client relationships, drive operational efficiency, and deliver exceptional service. Aga’s strategic mindset and organisational skills are pivotal in enhancing Cherry Hinton’s care offerings and establishing strong partnerships within the community.
I have 20 years of experience working in the care sector. I joined the TLC Care family in 2009 and worked in different roles at the Support Office...
I have 20 years of experience working in the care sector. I joined the TLC Care family in 2009 and worked in different roles at the Support Office and care homes. I have worked with brilliant mentors within the company and have learnt so much along the way.
As a Hotel Services Manager, I am responsible for managing and delivering outstanding hotel services provided to our residents, based on their interests and needs.
When I am not with residents, I am passionate about learning and development and always enjoy supporting our team members with their training needs.
I started my journey in the year 2022 with our sister home, TLC Kailash Manor Care Home, as an Administrative Assistant and have since grown into my...
I started my journey in the year 2022 with our sister home, TLC Kailash Manor Care Home, as an Administrative Assistant and have since grown into my current role. Today, I manage HR and Finance-related matters within the home, supporting both our team members and residents. I'm an associate member of the CIPD, having completed my Level 5 qualification in HR, and I'm also a certified Mental Health First Aider with MHFA UK. It's a privilege to be part of a team dedicated to delivering exceptional care and support.
With over 24 years of culinary expertise, I am a seasoned head chef specialising in continental cuisine, including Mexican, French, Italian, and...
With over 24 years of culinary expertise, I am a seasoned head chef specialising in continental cuisine, including Mexican, French, Italian, and Indian dishes.
My career began in 2000 at the prestigious Burj Al Arab in Dubai, a seven-star hotel. I then honed my skills on cruise liners for four years and spent 15 years at Hilton. In 2022, I joined TLC Care Home Cambridge Manor, where I oversee the food and beverage experience, including IDDSI special requirement meals for residents
Roberto joined TLC Care in 2021 as a Maintenance Assistant and has since progressed into the role of Maintenance Manager. He brings extensive...
Roberto joined TLC Care in 2021 as a Maintenance Assistant and has since progressed into the role of Maintenance Manager. He brings extensive experience in maintenance within the healthcare sector, having previously worked across a number of care homes, including Healthcare Homes, Care UK and Barchester.
Roberto moved to the UK in September 2004, following a varied background in Romania where he served in the Army and worked as a mountain rescuer.
In his current role, Roberto oversees all aspects of maintenance within the home, including audits, repairs and general upkeep, as well as managing relationships with maintenance-related suppliers. Working alongside his Maintenance Assistant, he helps ensure the home remains safe, well-maintained and a comfortable environment for everyone.
As Head Housekeeper at TLC Cambridge Manor Care Home, I oversee the housekeeping team and ensure the care home is maintained to the highest standards...
As Head Housekeeper at TLC Cambridge Manor Care Home, I oversee the housekeeping team and ensure the care home is maintained to the highest standards of cleanliness, safety and comfort for everyone. With around two years of experience in the field, I support the smooth running of housekeeping through effective team management, stock maintenance, purchasing, rota planning and adherence to policies and procedures.
I hold an MSc in Project Management and a BSc in Applied Sciences, which further support my organisational, planning and leadership skills. I am committed to creating a clean, safe and welcoming environment for our residents, visitors and colleagues.
Maria has been at Cambridge Manor since its opening back in 2009. She started as a nurse and has experienced a number of roles since, such as Unit...
Maria has been at Cambridge Manor since its opening back in 2009. She started as a nurse and has experienced a number of roles since, such as Unit Manager of our residential floor and Unit Manager of our Nursing floor. Maria is a key part of the Cambridge Manor family and always goes out of her way to get a smile from our residents.
I am a dedicated professional with a Bachelor’s Degree in Hotel and Restaurant Management, which I earned in the Philippines. I began my career...
I am a dedicated professional with a Bachelor’s Degree in Hotel and Restaurant Management, which I earned in the Philippines. I began my career immediately after graduating in 2020, working in the hotel industry, where I developed strong customer care, finance, and leadership skills, and gained valuable experience in customer service.
In 2024, I moved to the United Kingdom to join the TLC Care - Cambridge Manor team, where I transitioned into the care sector. I am proud to apply my skills to support residents and colleagues alike, while continuing to enhance my interpersonal and organisational abilities and expand my knowledge in human resources.
I am passionate about delivering excellent service and contributing to a positive and supportive work environment, while continuing to grow within an organisation that values compassion, teamwork, and excellence.
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