Search...

Cambridge Manor Care Home

33 Milton Road, Cambridge, Cambridgeshire CB4 1UZ
Cambridge Manor Care Home Logo
Jobs
Cambridge Manor Care Home logo
Cambridge Manor Care Home, Cambridge
Cambridge Manor Care Home, Cambridge
Cambridge Manor Care Home, Cambridge

Cambridge Manor provides high-quality residential, nursing and dementia care in a modern, purpose-built home near the centre of Cambridge. The experienced and compassionate team makes a meaningful difference to the lives of residents and their families.

Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment...  

Care Provided by Cambridge Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 89 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,800 - £1,800£2,100 - £2,160
Residential Dementia Care£1,850 - £1,850£2,100 - £2,160
Nursing Care£1,900 - £1,900£2,160 - £2,220
Nursing Dementia Care£1,900 - £1,900£2,160 - £2,220

Contact Cambridge Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Shelly Prakash(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 3

Room Information

  • Single Rooms (88)
  • Single Rooms with ensuite Wet Room (88)

Visiting

  • Visitors welcome at any time.

Parking

  • Visitors parking on-site and additional parking is available adjacent to the site if required.

Cambridge Manor Care Home Reviews (223)

Submit a Review
9.9

Cambridge Manor Care Home has a Review Score of 9.9 (9.879) out of 10, based on 68 reviews in the last 2 years. Over all time Cambridge Manor Care Home has 223 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Cambridge Manor Care Home
Loading...
Showing 223 reviews matching selected criteria
Review from F D (Friend of Resident) published on 5 October 2023 Submitted via Postal Card
Overall Experience

The staff very friendly, we were invited to stay for dinner when we visited our friend. So looking forward to our meal with her. Our friend cannot fault this wonderful home and the care given. So peaceful and we have enjoyed coming. This is our first visit as we live in Norwich. Very impressed, just like a hotel.

Reply from Amber Christou, Business Development Manager at Cambridge Manor Care Home

Thank you so much for your feedback, here at Cambridge Manor we strive to go above and beyond, not only for our residents, but for their family and friends too. It is so lovely to hear that you have had such a wonderful experience.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Rosie R (Granddaughter of Resident) published on 4 October 2023 Submitted via Website
Overall Experience

My grandmother has been a resident of Cambridge Manor since March 23, going from the hospital. Since being there she has thrived. The standard of care and compassion has been outstanding. Her needs have been met ensuring she is comfortable and happy there. We're notified whenever there is any change no matter how small regarding Nan's condition. As relatives we are so grateful and appreciate the outstanding care both physical and mental she is receiving.

Reply from Amber Christou, Business Development Manager at Cambridge Manor Care Home

Thank you so much for your feedback, it is greatly appreciated and nice to hear that your grandmother is thriving. Here at Cambridge Manor, we go above and beyond to support our residents in a person-centred way.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Paul K (Friend of Resident) published on 22 September 2023 Submitted via Postal Card
Overall Experience

Upon arriving at the reception I was very pleased with the greeting of 'good morning sir'. The sign-in and sign-out system for security is very professional and reassuring. Very clean and tidy generally throughout the care home. Staff were very kind and willing to help with any requests for my friend who was a resident ad still is. He is very happy with the care and consideration he has received and would strongly recommend the Manor Care Home to any other elderly people looking to be looked after. Staff and management could not be more helpful.

Reply from Amber Christou, Business Development Manager at Cambridge Manor Care Home

Thank you for your kind feedback, it is greatly appreciated. Our team continuously strive to go above and beyond, not only for our residents but for friends and family of residents too. It is lovely to hear that you are pleased with everything here at Cambridge Manor.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Doris H (Daughter of Resident) published on 13 September 2023 Submitted via Website
Overall Experience
I had lunch in the home with my mum. We had lunch in a lounge sitting at a table overlooking the garden. The staff - the home manager, a nurse and a member of the wellbeing team waited on us. They took great care of us in a very gentle way, which is important as my mum has dementia. We were treated like special guests and this made our lunch together very special.

Lunch is a three course meal and all courses were excellent, both in quality of the food and the flavour of the dishes. All were cooked fresh by the chef, there was no processed food. I chose the soup as my starter and when I went home I made the same soup for my husband and myself the next day as I liked it that much.

Reply from Amber Christou, Business Development Manager at Cambridge Manor Care Home

Thank you so much for your valued feedback, it is so lovely to hear that you enjoyed your lunch with Mum whilst overlooking the garden. Here at Cambridge Manor we strive to look after not only our residents but their families too. Thank you again, it is greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Patricia M (Friend of Resident) published on 13 September 2023 Submitted via Postal Card
Overall Experience

Excellent help from reception, staff and carers.

Reply from Scott Brooker, Business Development Manager at Cambridge Manor Care Home

Thank you so much for your feedback, it's lovely to hear that the team are all so helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John G (Son of Resident) published on 5 September 2023 Submitted via Postal Card
Overall Experience

Fabulous care and service provided for my father since he was admitted. Staff very friendly and courteous.

Reply from Amber Christou, Business Development Manager at Cambridge Manor Care Home

Thank you for your dedicated feedback, it is greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A D (Respite Resident) published on 7 August 2023 Submitted via Postal Card
Overall Experience

Cambridge Manor is excellent. I was dreading coming to a care home for respite, but I needn't have worried at all. It is heaven here. Every member of staff is so kind and friendly. They are always around and help is immediate. Rooms lovely. Food fabulous. I can't thank them enough.

Reply from Amber Christou, Business Development Manager at Cambridge Manor Care Home

Thank you so much for your wonderful feedback, it has been so lovely getting to know you over the last few weeks. The team here at Cambridge Manor are dedicated to delivering outstanding care in beautiful surroundings. Thank you for your positive review again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kam L (Friend of Resident) published on 3 August 2023 Submitted via Postal Card
Overall Experience

Cambridge Manor Care Home is an extraordinary and awesome care home. The environment is really good for residents; tidy, clean and luxury. All the staff are very caring, friendly and helpful. The food for residents is delicious and with variety, not only English.

Reply from Amber Christou, Business Development Manager at Cambridge Manor Care Home

Thank you for your valued feedback, it is great to hear that your friend is settled here at the home and happy with the care. Cambridge Manor and the team here are dedicated to delivering outstanding care in a beautiful, calming environment. Thank you again for your positive review. It's is greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Relative of Resident) published on 13 July 2023 Submitted via Website
Overall Experience

The care home itself is beautiful and all of the staff at the care home are friendly and welcoming. They all work really hard and ensure all residents have everything they need, they really do go above and beyond.

Reply from Amber Christou, Business Development Manager at Cambridge Manor Care Home

Thank you for your feedback. It's great to hear of your positive experience at Cambridge Manor.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E M (Sister of Resident) published on 12 July 2023 Submitted via Postal Card
Overall Experience

I cannot praise Cambridge Manor Care Home enough. We were in the unfortunate position of needing emergency residential care and the management team and staff worked so hard, with no notice, to make this happen. They acted with compassion and respect and really went over and above the call of duty. They truly are magnificent.

Reply from Amber Christou, Business Development Manager at Cambridge Manor Care Home

Thank you so much for your review, it is greatly appreciated. The team here at Cambridge Manor always strive to deliver outstanding care in a compassionate way. It's lovely to hear your positive feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandra W (Sister of Resident) published on 4 July 2023 Submitted via Postal Card
Overall Experience

My sister has been at Cambridge Manor Care Home and I have found the home very welcoming and very considerate to all her needs.

Reply from Scott Brooker, Business Development Manager at Cambridge Manor Care Home

Thank you so much for your feedback, it is extremely appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jennifer H (Resident / Service User) published on 21 June 2023 Submitted via Postal Card
Overall Experience

Can not fault it.

Reply from Chunmei Jian, Home Manager at Cambridge Manor at Cambridge Manor Care Home

Dear Jennifer, thank you so much for your valuable feedback, it will help us in planning and delivering high-quality, person-centred care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Cicely H (Sister of Resident) published on 20 June 2023 Submitted via Postal Card
Overall Experience
The care and assistance have been exceptional. All the staff have been keen to help in every way.

We are so pleased you have made it possible for my sister the come home. We thank you all for your kindness.

Reply from Chunmei Jian, Home Manager at Cambridge Manor at Cambridge Manor Care Home

Thank you very much for this lovely review of our Cambridge Manor Care Home. Our team are always on hand to help, we take pride in the fact that we are not only there for our residents but also all of our relatives and team members too.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judy R (Daughter of Resident) published on 10 June 2023 Submitted via Postal Card
Overall Experience

Mum has had a wonderful time here. She has thoroughly enjoyed all the social activities and has made good friends. The staff have supported her to regain her health and confidence. The standard of rooms is excellent and very clean. Medical needs have all been met and staff have kept me informed all the way. Thoroughly recommend.

Reply from Amber Christou, Business Development Manager at Cambridge Manor Care Home

Thank you so much for your valued feedback, it's great to hear that Mum has had a wonderful time here at Cambridge Manor. Our outstanding care and the well-being of our residents are always at the forefront of our mind and it's great to hear that she is enjoying herself so much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J L (Sister of Resident) published on 8 June 2023 Submitted via Postal Card
Overall Experience

My sister is very happy here. Staff are so good to her.

Reply from Amber Christou, Business Development Manager at Cambridge Manor Care Home

Thank you so much for your valued feedback. Here at Cambridge Manor, we pride ourselves in offering excellent residential, nursing and dementia care. It's lovely to know that your sister is very happy here at our home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen B (Son of Resident) published on 6 June 2023 Submitted via Postal Card
Overall Experience
Mum has always been well looked after and cared for at Cambridge Manor Care Home. The staff provided a wonderful environment and everyone knows her name and smiles when they greet her.
Her health needs are well catered for with the onsite staff and weekly doctors rounds.

Finally, the food is of good quality and well-prepared and presented.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home
Dear Stephen,

Thank you so much for taking the time to share your rating with us. Team Cambridge Manor really appreciates your positive feedback and thank you for your continued support!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D Q (Resident / Service User) published on 23 May 2023 Submitted via Postal Card
Overall Experience

A first-class home in all areas. Would always recommend to anyone. First-class in monitoring my diabetes. Safety aspects are first-class.

Reply from Chunmei Jian, Home Manager at Cambridge Manor at Cambridge Manor Care Home

Thank you very much for your feedback, I am delighted to hear of your positive experience within our home and for you to recognise the first-class care we strive to provide.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R B (Son-in-law of Resident) published on 6 April 2023 Submitted via Postal Card
Overall Experience

I cannot speak too highly of the outstanding care which my parents-in-law received at Cambridge Manor Care Home. They stayed for a period of six weeks for respite care. The admission and welcome process were smooth and efficient, the care received throughout the stay was excellent. However, what really stood out above all else was the kindness, consideration and love shown by every single member of the care team. Their thoughtfulness and generosity with their time and care were amazing and were a key factor in my parents-in-law deriving maximum benefit from their stay. We were delighted with the home and can highly recommend it.

Reply from Scott Brooker, Business Development Manager at Cambridge Manor Care Home

Thank you so much for your amazing review. All the team loved having Mum and Dad stay with us at Cambridge Manor. We hope that one day they will stay with us again. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Doreen C (Sister of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

My experience at the home was excellent and I came to visit my sister and it was always excellent.

Reply from Scott Brooker, Business Development Manager at Cambridge Manor Care Home

Thank you so much for your review of Cambridge Manor Care Home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V O (Husband of Resident) published on 24 February 2023 Submitted via Postal Card
Overall Experience

The main characteristic of this care home is the application, efficiency and good-naturedness of the staff. No matter how many are replaced they all have the same approach. The building, the equipment and the food are all typical of good care homes but it is the work of the staff in activities, and relationships with residents that are so special.

Reply from Scott Brooker, Business Development Manager at Cambridge Manor Care Home

Thank you for your lovely review. I have shared your kind words with the team. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 December 2017
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (27) & Events (7)

News
  • 11 Jun 2026

    We are delighted to announce that TLC Cambridge Manor Care Home has achieved a PAMMS Excellent Rating, recognising our commitment to delivering outstanding care and support for our residents. The...

  • 07 May 2026

    At our home, Tuesdays have become a very special day for residents and team alike, thanks to our weekly BBQ tradition that takes place without fail every single week. As...

  • 24 Apr 2026

    Cambridge is set to host an innovative and thought-provoking initiative as the Dementia Experience Bus arrives alongside the TLC Dementia Congress, bringing with it a powerful opportunity to better understand...

Upcoming Events

Awards / Recognitions (16)

  • 30 Jan 2026Recipient: TLC Care Ltd
  • 19 Jun 2025Recipient: TLC Care Ltd
  • 31 Jan 2025Recipient: TLC Care Ltd

Accreditations

There are no accreditations posted yet for Cambridge Manor Care Home.

Meet the Team (8)

Shelly Prakash
Shelly PrakashJob Title:Home ManagerJoined: 2025
Meet Shelly Prakash, Our Home Manager at Cambridge Manor Care Home.
Shelly brings a wealth of experience and a deep passion for delivering high-quality, person-centred care. He began his journey in care as a carer, working his way up through dedication and compassion. A Registered Nurse by profession, Shelly also holds a graduate-level management qualification, equipping him with both clinical expertise and strong leadership skills.

He joined Cherry Hinton Care Home in November 2019 as a Care Services Manager and was promoted to Home Manager in February 2021. During his time at Cherry Hinton, Shelly led a fantastic team of nurses and carers, always ensuring that residents received personalised, high-quality support while promoting their independence and well-being.

Now at Cambridge Manor, Shelly is excited to bring that same energy, empathy, and excellence to his new role. With a strong, motivated team behind him, he’s committed to making Cambridge Manor a place where every resident feels safe, valued, and truly at home.

Sujamole Mathai
Sujamole MathaiJob Title:Care Services ManagerJoined: 2025

Sujamole is the Care Services Manager at Cambridge Manor, dedicated to delivering exceptional care and ensuring the well-being of residents. With a compassionate approach and extensive experience in the care sector, she leads her team with professionalism and empathy. Sujamole is committed to maintaining high standards of care, fostering a supportive environment for both residents and team members. Her leadership plays a key role in upholding Cambridge Manor’s reputation for excellence in person-centred care.

Aga Clark
Aga ClarkJob Title:Business Development ManagerJoined: 2024

Aga brings a wealth of expertise to her role in Business Development at Cherry Hinton Care Home, combining her dynamic experience in aerospace and design consultancy with a strong background in key account management, operations management, and facilities and office management. Her career spans diverse roles, showcasing her ability to foster meaningful client relationships, drive operational efficiency, and deliver exceptional service. Aga’s strategic mindset and organisational skills are pivotal in enhancing Cherry Hinton’s care offerings and establishing strong partnerships within the community.

Martin Ogwang
Martin OgwangJob Title:Hotel Services Manager

I have 20 years of experience working in the care sector. I joined the TLC Care family in 2009 and worked in different roles at the Support Office and care homes. I have worked with brilliant mentors within the company and have learnt so much along the way.

As a Hotel Services Manager, I am responsible for managing and delivering outstanding hotel services provided to our residents, based on their interests and needs.

When I am not with residents, I am passionate about learning and development and always enjoy supporting our team members with their training needs.

Dilushani Jayalath
Dilushani JayalathJob Title:Bussiness Support ManagerJoined: 2022

I started my journey in the year 2022 with our sister home, TLC Kailash Manor Care Home, as an Administrative Assistant and have since grown into my current role. Today, I manage HR and Finance-related matters within the home, supporting both our team members and residents. I'm an associate member of the CIPD, having completed my Level 5 qualification in HR, and I'm also a certified Mental Health First Aider with MHFA UK. It's a privilege to be part of a team dedicated to delivering exceptional care and support.

Maria Bonifacio
Maria BonifacioJob Title:Clinical LeadJoined: 2009

Maria has been at Cambridge Manor since its opening back in 2009. She started as a nurse and has experienced a number of roles since, such as Unit Manager of our residential floor and Unit Manager of our Nursing floor. Maria is a key part of the Cambridge Manor family and always goes out of her way to get a smile from our residents.

Ravinder Tyagi
Ravinder TyagiJob Title:Head ChefJoined: 2022

With over 24 years of culinary expertise, I am a seasoned head chef specialising in continental cuisine, including Mexican, French, Italian, and Indian dishes.

My career began in 2000 at the prestigious Burj Al Arab in Dubai, a seven-star hotel. I then honed my skills on cruise liners for four years and spent 15 years at Hilton. In 2022, I joined TLC Care Home Cambridge Manor, where I oversee the food and beverage experience, including IDDSI special requirement meals for residents

Anna Albia
Anna AlbiaJob Title:Customer Service SupervisorJoined: 2024

I am a dedicated professional with a Bachelor’s Degree in Hotel and Restaurant Management, which I earned in the Philippines. I began my career immediately after graduating in 2020, working in the hotel industry, where I developed strong customer care, finance, and leadership skills, and gained valuable experience in customer service.

In 2024, I moved to the United Kingdom to join the TLC Care - Cambridge Manor team, where I transitioned into the care sector. I am proud to apply my skills to support residents and colleagues alike, while continuing to enhance my interpersonal and organisational abilities and expand my knowledge in human resources.

I am passionate about delivering excellent service and contributing to a positive and supportive work environment, while continuing to grow within an organisation that values compassion, teamwork, and excellence.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cambridge Manor Care Home to verify any information. View our terms and conditions. Cambridge Manor Care Home has an Enhanced Service -more info.