






Cambridge Manor provides high-quality residential, nursing and dementia care in a modern, purpose-built home near the centre of Cambridge. The experienced and compassionate team makes a meaningful difference to the lives of residents and their families.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment...
Care Provided by Cambridge Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 89 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Cambridge Manor Care Home for full pricing details and T&Cs.
Contact Cambridge Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- TLC Care Ltd
- Private Owned
Person in charge
- Shelly Prakash(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
- Number of floors: 3
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (88)
Visiting
- Visitors welcome at any time.
Parking
- Visitors parking on-site and additional parking is available adjacent to the site if required.
Cambridge Manor Care Home Reviews (223)
Cambridge Manor Care Home has a Review Score of 9.9 (9.879) out of 10, based on 68 reviews in the last 2 years.
Over all time Cambridge Manor Care Home has 223 reviews.
The staff very friendly, we were invited to stay for dinner when we visited our friend. So looking forward to our meal with her. Our friend cannot fault this wonderful home and the care given. So peaceful and we have enjoyed coming. This is our first visit as we live in Norwich. Very impressed, just like a hotel.
Thank you so much for your feedback, here at Cambridge Manor we strive to go above and beyond, not only for our residents, but for their family and friends too. It is so lovely to hear that you have had such a wonderful experience.
My grandmother has been a resident of Cambridge Manor since March 23, going from the hospital. Since being there she has thrived. The standard of care and compassion has been outstanding. Her needs have been met ensuring she is comfortable and happy there. We're notified whenever there is any change no matter how small regarding Nan's condition. As relatives we are so grateful and appreciate the outstanding care both physical and mental she is receiving.
Thank you so much for your feedback, it is greatly appreciated and nice to hear that your grandmother is thriving. Here at Cambridge Manor, we go above and beyond to support our residents in a person-centred way.
Upon arriving at the reception I was very pleased with the greeting of 'good morning sir'. The sign-in and sign-out system for security is very professional and reassuring. Very clean and tidy generally throughout the care home. Staff were very kind and willing to help with any requests for my friend who was a resident ad still is. He is very happy with the care and consideration he has received and would strongly recommend the Manor Care Home to any other elderly people looking to be looked after. Staff and management could not be more helpful.
Thank you for your kind feedback, it is greatly appreciated. Our team continuously strive to go above and beyond, not only for our residents but for friends and family of residents too. It is lovely to hear that you are pleased with everything here at Cambridge Manor.
Lunch is a three course meal and all courses were excellent, both in quality of the food and the flavour of the dishes. All were cooked fresh by the chef, there was no processed food. I chose the soup as my starter and when I went home I made the same soup for my husband and myself the next day as I liked it that much.
Thank you so much for your valued feedback, it is so lovely to hear that you enjoyed your lunch with Mum whilst overlooking the garden. Here at Cambridge Manor we strive to look after not only our residents but their families too. Thank you again, it is greatly appreciated.
Excellent help from reception, staff and carers.
Thank you so much for your feedback, it's lovely to hear that the team are all so helpful.
Fabulous care and service provided for my father since he was admitted. Staff very friendly and courteous.
Thank you for your dedicated feedback, it is greatly appreciated.
Cambridge Manor is excellent. I was dreading coming to a care home for respite, but I needn't have worried at all. It is heaven here. Every member of staff is so kind and friendly. They are always around and help is immediate. Rooms lovely. Food fabulous. I can't thank them enough.
Thank you so much for your wonderful feedback, it has been so lovely getting to know you over the last few weeks. The team here at Cambridge Manor are dedicated to delivering outstanding care in beautiful surroundings. Thank you for your positive review again.
Cambridge Manor Care Home is an extraordinary and awesome care home. The environment is really good for residents; tidy, clean and luxury. All the staff are very caring, friendly and helpful. The food for residents is delicious and with variety, not only English.
Thank you for your valued feedback, it is great to hear that your friend is settled here at the home and happy with the care. Cambridge Manor and the team here are dedicated to delivering outstanding care in a beautiful, calming environment. Thank you again for your positive review. It's is greatly appreciated.
The care home itself is beautiful and all of the staff at the care home are friendly and welcoming. They all work really hard and ensure all residents have everything they need, they really do go above and beyond.
Thank you for your feedback. It's great to hear of your positive experience at Cambridge Manor.
I cannot praise Cambridge Manor Care Home enough. We were in the unfortunate position of needing emergency residential care and the management team and staff worked so hard, with no notice, to make this happen. They acted with compassion and respect and really went over and above the call of duty. They truly are magnificent.
Thank you so much for your review, it is greatly appreciated. The team here at Cambridge Manor always strive to deliver outstanding care in a compassionate way. It's lovely to hear your positive feedback.
My sister has been at Cambridge Manor Care Home and I have found the home very welcoming and very considerate to all her needs.
Thank you so much for your feedback, it is extremely appreciated.
Can not fault it.
Dear Jennifer, thank you so much for your valuable feedback, it will help us in planning and delivering high-quality, person-centred care.
We are so pleased you have made it possible for my sister the come home. We thank you all for your kindness.
Thank you very much for this lovely review of our Cambridge Manor Care Home. Our team are always on hand to help, we take pride in the fact that we are not only there for our residents but also all of our relatives and team members too.
Mum has had a wonderful time here. She has thoroughly enjoyed all the social activities and has made good friends. The staff have supported her to regain her health and confidence. The standard of rooms is excellent and very clean. Medical needs have all been met and staff have kept me informed all the way. Thoroughly recommend.
Thank you so much for your valued feedback, it's great to hear that Mum has had a wonderful time here at Cambridge Manor. Our outstanding care and the well-being of our residents are always at the forefront of our mind and it's great to hear that she is enjoying herself so much.
My sister is very happy here. Staff are so good to her.
Thank you so much for your valued feedback. Here at Cambridge Manor, we pride ourselves in offering excellent residential, nursing and dementia care. It's lovely to know that your sister is very happy here at our home.
Her health needs are well catered for with the onsite staff and weekly doctors rounds.
Finally, the food is of good quality and well-prepared and presented.
Thank you so much for taking the time to share your rating with us. Team Cambridge Manor really appreciates your positive feedback and thank you for your continued support!
A first-class home in all areas. Would always recommend to anyone. First-class in monitoring my diabetes. Safety aspects are first-class.
Thank you very much for your feedback, I am delighted to hear of your positive experience within our home and for you to recognise the first-class care we strive to provide.
I cannot speak too highly of the outstanding care which my parents-in-law received at Cambridge Manor Care Home. They stayed for a period of six weeks for respite care. The admission and welcome process were smooth and efficient, the care received throughout the stay was excellent. However, what really stood out above all else was the kindness, consideration and love shown by every single member of the care team. Their thoughtfulness and generosity with their time and care were amazing and were a key factor in my parents-in-law deriving maximum benefit from their stay. We were delighted with the home and can highly recommend it.
Thank you so much for your amazing review. All the team loved having Mum and Dad stay with us at Cambridge Manor. We hope that one day they will stay with us again. Thank you once again.
My experience at the home was excellent and I came to visit my sister and it was always excellent.
Thank you so much for your review of Cambridge Manor Care Home.
The main characteristic of this care home is the application, efficiency and good-naturedness of the staff. No matter how many are replaced they all have the same approach. The building, the equipment and the food are all typical of good care homes but it is the work of the staff in activities, and relationships with residents that are so special.
Thank you for your lovely review. I have shared your kind words with the team. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 December 2017Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (27) & Events (7)
- 11 Jun 2026
We are delighted to announce that TLC Cambridge Manor Care Home has achieved a PAMMS Excellent Rating, recognising our commitment to delivering outstanding care and support for our residents. The...
- 07 May 2026
At our home, Tuesdays have become a very special day for residents and team alike, thanks to our weekly BBQ tradition that takes place without fail every single week. As...
- 24 Apr 2026
Cambridge is set to host an innovative and thought-provoking initiative as the Dementia Experience Bus arrives alongside the TLC Dementia Congress, bringing with it a powerful opportunity to better understand...
- 16 Aug 2026Organiser: Cambridge Manor Care Home
- 12 Sep 2026Organiser: Cambridge Manor Care Home
- 17 Sep 2026Organiser: Cambridge Manor Care Home
Awards / Recognitions (16)
- 30 Jan 2026Recipient: TLC Care Ltd
- 19 Jun 2025Recipient: TLC Care Ltd
- 31 Jan 2025Recipient: TLC Care Ltd
Accreditations
There are no accreditations posted yet for Cambridge Manor Care Home.
Meet the Team (8)

Shelly brings a wealth of experience and a deep passion for delivering high-quality, person-centred care. He began his journey in care as a carer, working his way up through dedication and compassion. A Registered Nurse by profession, Shelly also holds a graduate-level management qualification, equipping him with both clinical expertise and strong leadership skills.
He joined Cherry Hinton Care Home in November 2019 as a Care Services Manager and was promoted to Home Manager in February 2021. During his time at Cherry Hinton, Shelly led a fantastic team of nurses and carers, always ensuring that residents received personalised, high-quality support while promoting their independence and well-being.
Now at Cambridge Manor, Shelly is excited to bring that same energy, empathy, and excellence to his new role. With a strong, motivated team behind him, he’s committed to making Cambridge Manor a place where every resident feels safe, valued, and truly at home.

Sujamole is the Care Services Manager at Cambridge Manor, dedicated to delivering exceptional care and ensuring the well-being of residents. With a compassionate approach and extensive experience in the care sector, she leads her team with professionalism and empathy. Sujamole is committed to maintaining high standards of care, fostering a supportive environment for both residents and team members. Her leadership plays a key role in upholding Cambridge Manor’s reputation for excellence in person-centred care.

Aga brings a wealth of expertise to her role in Business Development at Cherry Hinton Care Home, combining her dynamic experience in aerospace and design consultancy with a strong background in key account management, operations management, and facilities and office management. Her career spans diverse roles, showcasing her ability to foster meaningful client relationships, drive operational efficiency, and deliver exceptional service. Aga’s strategic mindset and organisational skills are pivotal in enhancing Cherry Hinton’s care offerings and establishing strong partnerships within the community.

I have 20 years of experience working in the care sector. I joined the TLC Care family in 2009 and worked in different roles at the Support Office and care homes. I have worked with brilliant mentors within the company and have learnt so much along the way.
As a Hotel Services Manager, I am responsible for managing and delivering outstanding hotel services provided to our residents, based on their interests and needs.
When I am not with residents, I am passionate about learning and development and always enjoy supporting our team members with their training needs.

I started my journey in the year 2022 with our sister home, TLC Kailash Manor Care Home, as an Administrative Assistant and have since grown into my current role. Today, I manage HR and Finance-related matters within the home, supporting both our team members and residents. I'm an associate member of the CIPD, having completed my Level 5 qualification in HR, and I'm also a certified Mental Health First Aider with MHFA UK. It's a privilege to be part of a team dedicated to delivering exceptional care and support.

Maria has been at Cambridge Manor since its opening back in 2009. She started as a nurse and has experienced a number of roles since, such as Unit Manager of our residential floor and Unit Manager of our Nursing floor. Maria is a key part of the Cambridge Manor family and always goes out of her way to get a smile from our residents.

With over 24 years of culinary expertise, I am a seasoned head chef specialising in continental cuisine, including Mexican, French, Italian, and Indian dishes.
My career began in 2000 at the prestigious Burj Al Arab in Dubai, a seven-star hotel. I then honed my skills on cruise liners for four years and spent 15 years at Hilton. In 2022, I joined TLC Care Home Cambridge Manor, where I oversee the food and beverage experience, including IDDSI special requirement meals for residents

I am a dedicated professional with a Bachelor’s Degree in Hotel and Restaurant Management, which I earned in the Philippines. I began my career immediately after graduating in 2020, working in the hotel industry, where I developed strong customer care, finance, and leadership skills, and gained valuable experience in customer service.
In 2024, I moved to the United Kingdom to join the TLC Care - Cambridge Manor team, where I transitioned into the care sector. I am proud to apply my skills to support residents and colleagues alike, while continuing to enhance my interpersonal and organisational abilities and expand my knowledge in human resources.
I am passionate about delivering excellent service and contributing to a positive and supportive work environment, while continuing to grow within an organisation that values compassion, teamwork, and excellence.
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