staff were so understanding, and thoughtful treating him with kindness and dignityGillian B(Wife of Resident/Service User)
here they make you feel happy and confident they are in good hands and cared for.J G(Daughter of Resident/Service User)
staff were so understanding, and thoughtful treating him with kindness and dignityGillian B(Wife of Resident/Service User)
here they make you feel happy and confident they are in good hands and cared for.J G(Daughter of Resident/Service User)
Newly refurbished, The Springs provides both short and long term care for people living with dementia. Its team of highly trained staff includes registered nurses and carers who have undergone extensive training in dementia care and support.
The home has been designed to ensure residents with dementia can live well and includes features such as reminiscence areas and eye-catching pictures to help residents orientate their way around the home. All bedrooms...
Newly refurbished, The Springs provides both short and long term care for people living with dementia. Its team of highly trained staff includes registered nurses and carers who have undergone extensive training in dementia care and support.
The home has been designed to ensure residents with dementia can live well and includes features such as reminiscence areas and eye-catching pictures to help residents orientate their way around the home. All bedrooms have en-suite facilities, underfloor heating and a flat screen television.
A wide variety of flavoursome, balanced meals are on offer and there is always a cold option available. Afternoon tea usually includes a homemade cake and hot and cold beverages are always available.
Great importance is placed on ensuring residents receive regular stimulation through participation in activities and there is a full programme of entertainment and outings.
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact The Springs Care Home for full pricing details and T&Cs.
Contact The Springs Care Home to confirm what's included and get a personalised quote:
The Springs Care Home has a Review Score of 9.7 (9.656) out of 10, based on 30 reviews in the last 2 years.
Over all time The Springs Care Home has 109 reviews.
I am always very impressed with the wonderful warm welcome received. Likewise, I see how well my friend and other residents are cared for with expertise, kindness, respect and professionalism. Nothing is ever too much trouble. The choice of meals and their quality and presentation is quite...
I am always very impressed with the wonderful warm welcome received. Likewise, I see how well my friend and other residents are cared for with expertise, kindness, respect and professionalism. Nothing is ever too much trouble. The choice of meals and their quality and presentation is quite outstanding (5 stars at least!). It is especially pleasing to see and hear the different activities and themed events in communal areas and corridors. It is all most uplifting for residents and their visitors. Congratulations.
We appreciate you taking the time to leave us your comments. It is lovely to hear words such as "Respect" and "Professionalism" to describe our care. We hope to continue providing your Friend with the best possible care. We will certainly pass your lovely comments on to the manager.
Staff work tirelessly to maintain the Care Home's challenging routines and respond sensitively to the changing needs and requirements of my...
Having visited the residence, my daughter said 'I would be happy if it was my Mum'. Praise indeed!
Thank you for your lovely review. We are glad to help you and your family through such a challenging time. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
Care staff were consistent and kind together with a fine management...
Such a great comfort to us throughout.
Thank you for your kind words. We are glad to have helped you and your family through such a difficult time. Hopefully you will go away from this feeling like your loved one received the best possible care.
As the niece of my uncle I am consistently pleased when I visit him. You can go in anytime, staff are always welcoming and friendly, they really know and care for my uncle. He is happy and relaxed, the day room is always calm with many clients regularly choosing to be there. My uncle is settled and...
As the niece of my uncle I am consistently pleased when I visit him. You can go in anytime, staff are always welcoming and friendly, they really know and care for my uncle. He is happy and relaxed, the day room is always calm with many clients regularly choosing to be there. My uncle is settled and content, he is well cared for and his room is always very clean and tidy and lovely and warm. Thank you to the lovely staff for all your care.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care. We are looking forward to seeing you again.
Mum has been a resident of The Springs for over 12 months now. From day one we have all been made very welcome, it has become a second home to us where we can relax with Mum and have a giggle. Mum has access to a lovely garden with many of her favourite plants just outside her door. We are allowed...
Mum has been a resident of The Springs for over 12 months now. From day one we have all been made very welcome, it has become a second home to us where we can relax with Mum and have a giggle. Mum has access to a lovely garden with many of her favourite plants just outside her door. We are allowed to take in our dogs, which she and other residents also enjoy. The staff are friendly, kind and caring and when Mum is having a bad day they know how to cheer her up. When we are finding it upsetting with Mum having dementia and all that it brings, they are always there to support us too. Thank you all so much.
Hello and thank you for leaving such a positive review for the staff at The Springs Care Home. We are thrilled to hear both her and yourselves have been made to feel welcome straight away. It sounds as though Mum has had the ideal care home experience and we are so pleased that the home is a...
Hello and thank you for leaving such a positive review for the staff at The Springs Care Home. We are thrilled to hear both her and yourselves have been made to feel welcome straight away. It sounds as though Mum has had the ideal care home experience and we are so pleased that the home is a relaxing, friendly place for you to have a giggle with Mum. Thank you again for your kind words and best wishes!
The home is well presented, clean and tidy, rooms are ensuite and plenty big enough. The lounge and dining...
The staff are all very pleasant, Mum can generally understand and talk to them all. The food is very good and Mum has tried things she would have not done at home. Just looking forward to Mum meeting a couple of other residents who she can chat to and get involved in the activities together. The home when visiting across as being well managed and friendly and relaxed. Very good.
Hello and thank you for leaving such a positive review for the staff at The Springs. We are thrilled your Mum is enjoying the home and has settled in so well that she has made the move to permanent. We are so pleased that the home and staff are to your liking and that your mother is enjoying trying...
Hello and thank you for leaving such a positive review for the staff at The Springs. We are thrilled your Mum is enjoying the home and has settled in so well that she has made the move to permanent. We are so pleased that the home and staff are to your liking and that your mother is enjoying trying some new food options! We hope that she continues to enjoy her stay and is able to connect with some of the other residents during activities. Best wishes!
They took the time to get to...
I have no hesitation in highly recommending The Springs.
Hello and thank you for taking the time to leave the staff at The Springs such a lovely review. Firstly I would like to offer condolences on behalf of BUPA for the loss of your Mum and would like to extend warm wishes to yourself and your family. It is always wonderful to hear our staff described...
Hello and thank you for taking the time to leave the staff at The Springs such a lovely review. Firstly I would like to offer condolences on behalf of BUPA for the loss of your Mum and would like to extend warm wishes to yourself and your family. It is always wonderful to hear our staff described as "kind", "caring" and "compassionate". We are pleased that you felt Mum was in such safe and supportive hands during her final days, we hope this helps provide some comfort during an undoubtedly difficult time. Thank you again and best wishes.
The staff are all...
The management are very approachable with an open door policy. All in all my brothers and I are very happy with the way everything is going.
Thank you for your lovely review. We hope The Springs Care Home did everything possible to make the transition as easy as possible. We are very happy to hear you can feel at ease with your Mum in our care and it is always nice to hear from family members feeling like their loved one is cared for...
Thank you for your lovely review. We hope The Springs Care Home did everything possible to make the transition as easy as possible. We are very happy to hear you can feel at ease with your Mum in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible and we look forward to seeing you again soon.
Staff are always at hand, very friendly. Rooms kept clean.
Staff are always at hand, very friendly. Rooms kept clean.
We appreciate you taking the time to leave us your lovely words. It is always wonderful to hear words like "Friendly" being used to describe our staff and we are pleased to hear that you are impressed with the clean environment at The Springs Care Home. We hope to continue providing your loved one with the best possible care.
My brother is in your care home end of life (bowel cancer). He is well cared for, his dignity and comfort are well taken care of. I am very pleased with his care.
My brother is in your care home end of life (bowel cancer). He is well cared for, his dignity and comfort are well taken care of. I am very pleased with his care.
We appreciate you taking the time to leave us your kind words. We are so pleased to know that your brother is comfortable and that he is receiving high-quality care at The Springs Care Home. We are very happy to hear you can feel at ease with your brother in our care. If there is anything at all we can do to make your brother's stay as comfortable as possible, please do let us know.
This care home is very good for my dad, they cater for all his needs and look after him very well. If there is a problem they will phone me or let me know when I come in.
This care home is very good for my dad, they cater for all his needs and look after him very well. If there is a problem they will phone me or let me know when I come in.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again soon.
My husband originally went to The Springs for respite care in October 2023 and stayed on as a permanent resident when it was realized I could not look after him at home due to my own health issues. We thought he would not settle easily into his new surroundings but the staff were so understanding,...
All my family would like to say a big thank you to everyone concerned in his care and also how pleased we are that he can appreciate the garden, weather permitting. There have been no complaints about the food which is excellent, varied, and of a high quality.
Thank you for such a lovely review. We are so happy to hear that the staff at our home did everything possible to make the transition as easy as possible for your Husband and yourself. It's nice to hear you feel like a part of our The Springs family and we'll certainly pass your comments on to the manager.
After years of being independent, we felt it was time for mum to go into care. We chose The Springs and have found it very welcoming and the care is second to none. Mum has settled well and says it is warm and comfortable the food is very good. We are grateful that she is happy and feel sure that...
After years of being independent, we felt it was time for mum to go into care. We chose The Springs and have found it very welcoming and the care is second to none. Mum has settled well and says it is warm and comfortable the food is very good. We are grateful that she is happy and feel sure that she will have the best care whatever her circumstances. Our thanks to the staff for looking after her.
Thank you for your kind words. We are so pleased that you are impressed with the care provided at The Springs Care Home. We are very happy to hear you can feel at ease with your Mum in our care and that your mum has settled in well. Please let us know if there is anything we can do to make mum's stay as comfortable as possible.
The manager and staff are extremely helpful and nothing is too much...
It’s sad when you have to place your loved one in a home but here they make you feel happy and confident they are in good hands and cared for.
Thank you for your kind words. We are happy we could help you and your family through such a difficult transition, but we are very happy to hear you can now feel at ease with your mother in our care. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.
My husband has been a resident at The Springs for several months. He is very happy and settled here. All the staff are wonderful and look after the residents with care, compassion and dignity. The staff also treat relatives as part of the family and are always happy to answer any questions and...
My husband has been a resident at The Springs for several months. He is very happy and settled here. All the staff are wonderful and look after the residents with care, compassion and dignity. The staff also treat relatives as part of the family and are always happy to answer any questions and update relatives if there are any changes or problems. I cannot praise this care home enough and I'm happy that my husband is being cared for so well.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we hope The Springs care home did everything possible to make the transition as easy as possible. Hopefully, you will go away from this feeling like your loved one received the best possible care.
My mother has been a resident at The Springs Care Home for several months; it's a fantastic home with amazing staff. Mom is so happy here. I would like to say a special thank you to two particular members of staff, as they make visiting a lot easier and fun with everything they do for all the...
My mother has been a resident at The Springs Care Home for several months; it's a fantastic home with amazing staff. Mom is so happy here. I would like to say a special thank you to two particular members of staff, as they make visiting a lot easier and fun with everything they do for all the residents and make all visitors welcome. Would like to end this by saying thank you to all the staff and to the group.
We appreciate you taking the time to leave us your kind review. It is always nice to hear from family members feeling like their loved one is cared for and looked after, and we are very happy to hear you can feel at ease with your mother in our care. Hopefully, you will go away from this feeling like your loved one received the best possible care.
Thank you to the staff of The Springs for helping my mum to settle in fairly quickly. She has now been there for several weeks and is getting used to the routine. We have been able to arrange her room the way she likes.
Thank you to the staff of The Springs for helping my mum to settle in fairly quickly. She has now been there for several weeks and is getting used to the routine. We have been able to arrange her room the way she likes.
Thank you for your feedback. We are so glad to hear The Springs Care Home did everything possible to make the transition as easy as possible for your mum. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.
First visit to see my aunt since she arrived a month ago and it exceeded expectations. She has a nice room opening onto a small garden area. All the staff are lovely and she feels very well looked after. Thank you so much.
First visit to see my aunt since she arrived a month ago and it exceeded expectations. She has a nice room opening onto a small garden area. All the staff are lovely and she feels very well looked after. Thank you so much.
Thank you for your lovely review. We hope The Springs care home did everything possible to make the transition as easy as possible and we are very happy to hear you can feel at ease with your aunt in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.
I know as soon as I came to see The Springs it was the place for my husband. The reception area was very pleasant and all the staff were very welcoming. We were allowed a room with a view of the Malvern Hills, which we thought was lovely. The staff soon helped him to settle in and made him feel at...
I know as soon as I came to see The Springs it was the place for my husband. The reception area was very pleasant and all the staff were very welcoming. We were allowed a room with a view of the Malvern Hills, which we thought was lovely. The staff soon helped him to settle in and made him feel at home and they have cared for him very well ever since.
Thank you for your kind words. We are very happy to hear you can feel at ease with your husband in our care and hope The Springs Care Home did everything possible to make the transition as easy as possible for your husband. Please let us know if there is anything we can do to make his stay as comfortable as possible.
Since my sister came to stay at The Springs, my mind is so content. I know the standard of care and respect is amazing and she is always clean and happy when I visit. The staff are always ready to help and to answer any questions I might have concerns with. Nothing is ever too much trouble, which...
Since my sister came to stay at The Springs, my mind is so content. I know the standard of care and respect is amazing and she is always clean and happy when I visit. The staff are always ready to help and to answer any questions I might have concerns with. Nothing is ever too much trouble, which is very rare these days in a lot of care homes. Thanks to the staff, I can sleep at night knowing my sister is well cared for and safe. Thank you all.
Thank you for your lovely review. We are so pleased to hear that you are impressed with the high levels of cleanliness, respect and care at The Springs Care Home. We are happy to hear you feel like a part of our The Springs family, and you can feel at ease with your Sister in our care. Hopefully, you will go away from this feeling like your loved one received the best possible care.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
All of our newly refurbished rooms are tastefully decorated, have their own television, en-suite bathroom and a 24-hour call system. We also encourage residents to personalise their bedrooms with their favourite ornaments and pictures.
There are no news items for The Springs Care Home.
There are no upcoming events for The Springs Care Home.
There are no accreditations posted yet for The Springs Care Home.
During my work experience week at school, I went to the ALEX (Redditch Acute Hospital) and worked on one of the wards for the week. In that week I...
During my work experience week at school, I went to the ALEX (Redditch Acute Hospital) and worked on one of the wards for the week. In that week I knew I would always work within the care sector and I have ever since. I started as a care assistant within a nursing home and then became a field care manager in domiciliary care. I thoroughly loved working in a nursing home as a care assistant and knew that was the area of the care sector that I wanted to work in. However, I needed to go away and gain more experience and knowledge first so I could complete the role not only effectively but to a high standard - I completed my nurse training, working as a care assistant.
Once qualified, I made the move to the acute setting to gain more experience. During my time in the NHS, I became a sister in both urgent care and HDU. I also completed my bleep training for Worcestershire Acute Trust and regularly had the bleep over the weekends. The bleep is the clinical site lead, so I would be in charge of the clinical side of the whole of Alexandra Hospital. I enjoyed my time within the acute setting but felt I had gained the experience and knowledge I needed to form a strong base to continue my career within the primary sector and more specifically within a nursing home. I love many aspects of working within care services, but I would say one of my favourite aspects would have to be listening to other people's stories and life experiences.
In my spare time, one of my main hobbies would have to be showing my dogs, we have had the pleasure of running around the green carpets of crafts every year since I started showing. My dogs and horses take up the majority of my free time!
I have worked for Bupa for nearly 5 and a half years and have always worked in the hospitality industry.
I enjoy working in care services as every...
I have worked for Bupa for nearly 5 and a half years and have always worked in the hospitality industry.
I enjoy working in care services as every day is different here - seeing the residents enjoying their food and living a better, longer and healthier life is so rewarding.
I love spending my spare time in the garden growing all sorts of fruit, vegetables and flowers, I also enjoy watching my football team play and holidays in Spain with my wife.
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