staff were so understanding, and thoughtful treating him with kindness and dignity
Gillian B (Wife of Resident)
they care for her as well as we, her family would.
Julie G (Daughter-in-law of Resident)
here they make you feel happy and confident they are in good hands and cared for.
J G (Daughter of Resident)
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The Springs Care Home has a Review Score of 9.7 (9.709) out of 10, based on 22 reviews in the last 2 years.
Over all time The Springs Care Home has 95 reviews.
5.0 out of 5
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we hope The Springs care home did everything possible to make the transition as easy as possible. Hopefully, you will go away from this feeling like your loved one received the best possible care.
5.0 out of 5
We appreciate you taking the time to leave us your kind review. It is always nice to hear from family members feeling like their loved one is cared for and looked after, and we are very happy to hear you can feel at ease with your mother in our care. Hopefully, you will go away from this feeling like your loved one received the best possible care.
4.0 out of 5
Thank you for your feedback. We are so glad to hear The Springs Care Home did everything possible to make the transition as easy as possible for your mum. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.
5.0 out of 5
Thank you for your lovely review. We hope The Springs care home did everything possible to make the transition as easy as possible and we are very happy to hear you can feel at ease with your aunt in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.
4.0 out of 5
Thank you for your kind words. We are very happy to hear you can feel at ease with your husband in our care and hope The Springs Care Home did everything possible to make the transition as easy as possible for your husband. Please let us know if there is anything we can do to make his stay as comfortable as possible.
5.0 out of 5
Thank you for your lovely review. We are so pleased to hear that you are impressed with the high levels of cleanliness, respect and care at The Springs Care Home. We are happy to hear you feel like a part of our The Springs family, and you can feel at ease with your Sister in our care. Hopefully, you will go away from this feeling like your loved one received the best possible care.
5.0 out of 5
Thank you for your kind words. We are glad to help you and your family through such a difficult time, and we are very happy to hear you can feel at ease with your Mum in our care. We hope to continue providing your loved one with the best possible care.
5.0 out of 5
Thank you for your lovely review. We hope the care home did everything possible to make the transition as easy as possible. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
5.0 out of 5
We appreciate you taking the time to leave your lovely review. It is always nice to hear words like “helpful” and “friendly” being used to describe our care. Thank you for choosing The Springs for your stay.
5.0 out of 5
Thank you for your lovely review. We were glad to help you and your family through such a difficult time and it is always nice to hear from family members feeling like their loved one has been cared for and looked after. Hopefully, you will go away from this feeling like your loved one received the best possible care and thank you for choosing The Springs for his care.
5.0 out of 5
Thank you for your kind words. We are very happy to hear you can feel at ease with your Mum in our care and that your Mum has settled in well. We hope to continue providing your loved one with the best possible care.
5.0 out of 5
Thank you for your lovely review. It is always so pleasing for us to hear relatives and residents alike commenting on how well looked after the staff make them feel. We hope to continue making your mum's stay as positive and comfortable as possible.
5.0 out of 5
Thank you for your feedback. It is so nice to hear that the welcome your father received at The Springs helped him settle into life at the home quickly. Please let us know if there is anything further we can do to make his stay as comfortable as possible.
5.0 out of 5
Thank you for your lovely review. We are so happy that your Dad has settled in so well and that he is happy with the care he receives. Thank you for choosing The Springs.
5.0 out of 5
Thank you for your kind words. We hope The Springs care home did everything possible to make the transition as easy as possible. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
5.0 out of 5
Thank you for your review, we really appreciate you taking the time to leave us your comments. We are glad that we were able to provide the care and support your dad needed at this time.
5.0 out of 5
Thank you for your lovely review. It is always so nice to hear from family members who feel their loved one is well cared for.
5.0 out of 5
Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your father in our care. Hopefully, you will go away from this feeling like your loved one received the best possible care.
5.0 out of 5
Thank you for taking the time to leave your review. We hope it is comforting to you all as a family knowing that your brother received the best care possible in his last days.
4.0 out of 5
Thank you for taking the time to leave us your comments. We are glad that we were able to help support you through such a difficult time. Thank you again for your kind words.
The Review Score of 9.7 (9.709) out of 10 for The Springs Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
All of our newly refurbished rooms are tastefully decorated, have their own television, en-suite bathroom and a 24-hour call system. We also encourage residents to personalise their bedrooms with their favourite ornaments and pictures.
I have been a home manager for over 12 years. I am a registered nurse and have been for nearly 20 years, firstly working in the NHS as a band 5 nurse progressing to ward sister. I left the NHS in 2010 to work in my first care home, progressed very quickly to unit lead and then deputy manager, taking on my first home manager role in 2011 for Bupa. I have had regional roles within the sector, supporting other home managers and improving the quality of care.
I love working in care services as the difference we can make to people’s lives is massive; we are so privileged to help to enhance resident’s lives, and that of their families and friends, too.
Every day is different; being a part of such a fantastic team is so rewarding, with our combined goal to make a difference to those that we care for.
I am married with 2 grown-up children, I have 2 wonderful step-grandchildren and a new baby granddaughter. My family are my world; I love nothing more than everyone coming to our house for a get-together. In my spare time, I enjoy reading, especially whilst sat on a sunbed in the sunshine on holiday!
During my work experience week at school, I went to the ALEX (Redditch Acute Hospital) and worked on one of the wards for the week. In that week I knew I would always work within the care sector and I have ever since. I started as a care assistant within a nursing home and then became a field care manager in domiciliary care. I thoroughly loved working in a nursing home as a care assistant and knew that was the area of the care sector that I wanted to work in. However, I needed to go away and gain more experience and knowledge first so I could complete the role not only effectively but to a high standard - I completed my nurse training, working as a care assistant.
Once qualified, I made the move to the acute setting to gain more experience. During my time in the NHS, I became a sister in both urgent care and HDU. I also completed my bleep training for Worcestershire Acute Trust and regularly had the bleep over the weekends. The bleep is the clinical site lead, so I would be in charge of the clinical side of the whole of Alexandra Hospital. I enjoyed my time within the acute setting but felt I had gained the experience and knowledge I needed to form a strong base to continue my career within the primary sector and more specifically within a nursing home. I love many aspects of working within care services, but I would say one of my favourite aspects would have to be listening to other people's stories and life experiences.
In my spare time, one of my main hobbies would have to be showing my dogs, we have had the pleasure of running around the green carpets of crafts every year since I started showing. My dogs and horses take up the majority of my free time!
I have worked for Bupa for nearly 5 and a half years and have always worked in the hospitality industry.
I enjoy working in care services as every day is different here - seeing the residents enjoying their food and living a better, longer and healthier life is so rewarding.
I love spending my spare time in the garden growing all sorts of fruit, vegetables and flowers, I also enjoy watching my football team play and holidays in Spain with my wife.
I'm the Senior Activity Coordinator here at The Springs. I started working in the care sector as my Dad was in a care home and I loved that this role enabled me to give residents a better quality of life.
I have 4 children, 6 grandchildren and two more on the way!
In my spare time, I like walking, reading, jewellery making and also making floral tributes.
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