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- Winchester Heights Care Home - Avery Collection







Winchester Heights Care Home delivers premier residential, nursing, dementia, and respite care services. Boasting 98 fully furnished rooms, residents can select from an array of studio apartments, each featuring an en-suite bathroom, kitchenette, and spacious lounge area. Companion suites are also available for couples seeking additional support in their retirement years.
The residence seamlessly blends elegant and contemporary designs, incorporating a variety of amenities, including a salon, therapy room, and multiple...
Winchester Heights Care Home delivers premier residential, nursing, dementia, and respite care services. Boasting 98 fully furnished rooms, residents can select from an array of studio apartments, each featuring an en-suite bathroom, kitchenette, and spacious lounge area. Companion suites are also available for couples seeking additional support in their retirement years.
The residence seamlessly blends elegant and contemporary designs, incorporating a variety of amenities, including a salon, therapy room, and multiple lounges accommodating various clubs and societies. Residents can unwind in the vibrant garden areas or indulge in afternoon tea in the sunshine. The light and airy dining room and café spaces are favoured for coffee meetups with loved ones, while cosy spots are readily available for delving into a good book.
Film enthusiasts can enjoy their favourite movies in the cinema, and residents with green fingers can tend to well-stocked flower beds, cultivating seasonal produce used by their chefs. With offerings for every preference, residents will swiftly acclimate to the welcoming atmosphere at Winchester Heights.
Care Provided by Winchester Heights Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 103 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Winchester Heights Care Home - Avery Collection to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Winchester Heights Care Home - Avery Collection for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Diana Tatpati (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (103)
- Single Rooms with ensuite Wet Room (66)
Winchester Heights Care Home - Avery Collection Reviews (149)
Winchester Heights Care Home - Avery Collection has a Review Score of 10 (9.988) out of 10, based on 21 reviews in the last 2 years.
Over all time Winchester Heights Care Home - Avery Collection has 149 reviews.
From the moment one arrives the loving care begins and never stops. Every member of staff cares for you, cares about you and gives you support. There are so many events and activities there is hardly time to receive visitors. The meals are well-considered and can be varied by choice. If one wants...
From the moment one arrives the loving care begins and never stops. Every member of staff cares for you, cares about you and gives you support. There are so many events and activities there is hardly time to receive visitors. The meals are well-considered and can be varied by choice. If one wants to be alone there are plenty of little corners one can rest in, undisturbed except for a kindly offer of tea or coffee. It is a perfect environment in which to end one's day or to spend tome convalescing.
We are thrilled with your positive experience and are so glad you have settled in so well to Sunrise of Winchester. We take great pride in delivering high quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.
She's happy and content and relates well to all who...
She's happy and content and relates well to all who look after her.
I just want to say a big thank you to the Reminiscence team for the lovely family atmosphere they have created. Also, for their genuine care and compassion.
I wouldn't hesitate to recommend Sunrise to anyone who has a loved one with dementia.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
I cannot speak too highly of the...
I cannot speak too highly of the care he received - it was professional, timely and sensitive to his needs and mood. All staff and management were warm and caring and made him feel as though he was at home. Amongst my friends who visited there were healthcare professionals. They were hugely impressed by Sunrise. They could fault nothing. Thank you for making the end of my husband's life so special.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great...
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Winchester – particularly at such a difficult time.Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The level of care from all members of staff and particularly nursing staff far...
The level of care from all members of staff and particularly nursing staff far exceeded our expectations and they looked after my mum with kindness and dignity. We are so grateful to the whole team.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
Our mother stayed at Sunrise of Winchester for nearly three years, the last eight months in Reminiscent. She missed her home and family but quickly found a new one at Winchester. She enjoyed the friendship and company. The staff were so kind to her and we shall always be grateful for that. She was...
Our mother stayed at Sunrise of Winchester for nearly three years, the last eight months in Reminiscent. She missed her home and family but quickly found a new one at Winchester. She enjoyed the friendship and company. The staff were so kind to her and we shall always be grateful for that. She was treated with dignity and kindness to the end and it was a great consolation to us, her children that she was so happy and safe. Thank you.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great...
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Winchester – particularly at such a difficult time.Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team
We are delighted to have found Sunrise of Winchester and are extremely satisfied with this wonderful facility. In our mother's words 'I feel safe and well cared for' and we couldn't want for better for our mother.
We are delighted to have found Sunrise of Winchester and are extremely satisfied with this wonderful facility. In our mother's words 'I feel safe and well cared for' and we couldn't want for better for our mother.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team
My aunt is 100 years old and requires frequent attention and help with all her needs and personal care. She has been at Sunrise of Winchester for just over 8 years and I am struck by how well the nursing and care staff have continued to look after her as her physical and mental capabilities have...
I have seen on many occasions the care, affection and respect with which they support my aunt in all her needs and I have complete confidence that they have her safety, comfort and wellbeing at the centre of their care.
Many of the staff have been at Sunrise of Winchester for much of the time my aunt has been a resident so she is cared for by people with familiar voices who have taken the trouble to get to know her, her history and the family members who visit. If I had any concerns I would feel able to raise them.
I would recommend Sunrise without hesitation.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team
Having had misgivings about care homes, I have to admit that I would not entertain the idea of researching other homes in Hampshire. I could not find any fault with Sunrise of Winchester and the entire staff have to be congratulated for providing the lovely friendly care at all times. A superb...
Having had misgivings about care homes, I have to admit that I would not entertain the idea of researching other homes in Hampshire. I could not find any fault with Sunrise of Winchester and the entire staff have to be congratulated for providing the lovely friendly care at all times. A superb place to be.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team
Sunrise have embraced...
Sunrise have embraced the challenges my husband presents. The care, attention, professionalism he receives really is OUTSTANDING.
In such a short time Sunrise have settled him, monitored and cared for him so that he feels safe and happy. They have even supported me, which I have really appreciated.
All the staff, including the visiting GP and the amazing chef, have made my husband feel part of the home.
Well done Sunrise and thank you so much.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team
Nothing is perfect and during mum's 2 1/2 year stay there were issues nearly all dealt with kindly and attentively though problems with clothes persisted (lost wrong ones etc). End of life care was excellent dignified and compassionate. Staff were always welcoming to her family. Mum could be very...
Nothing is perfect and during mum's 2 1/2 year stay there were issues nearly all dealt with kindly and attentively though problems with clothes persisted (lost wrong ones etc). End of life care was excellent dignified and compassionate. Staff were always welcoming to her family. Mum could be very difficult and despite frustration, she was managed with understanding and dignity by almost all staff.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team
I feel...
I feel so reassured and at peace now knowing that my parents are being so well looked after by people who really care and know what they're doing, and understand complex care need situations. My parents have already had many visitors, all who have reported back such very positive feedback about how they're settling in and about the staff at Sunrise.
Thank you.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team
My aunt was with you for nearly eight years. In that time, she received the best care that I could possibly have hoped for. The level and consistency of the patience and affection shown to her never ceased to amaze me. It was obvious that she was happy in her surroundings.
My aunt was with you for nearly eight years. In that time, she received the best care that I could possibly have hoped for. The level and consistency of the patience and affection shown to her never ceased to amaze me. It was obvious that she was happy in her surroundings.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team
My brother has been a resident for four years. The staff and management have been excellent - the staff have phoned me if there are problems, a fall etc.
My brother has been a resident for four years. The staff and management have been excellent - the staff have phoned me if there are problems, a fall etc.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team.
My father was at Sunrise of Winchester for 4 years until his death last Saturday. He was initially in the main home and latterly on the dementia wing. The care and consideration, particularly on the Dementia wing, was exemplary and staff seemed to genuinely enjoy their contact with him.
My father was at Sunrise of Winchester for 4 years until his death last Saturday. He was initially in the main home and latterly on the dementia wing. The care and consideration, particularly on the Dementia wing, was exemplary and staff seemed to genuinely enjoy their contact with him.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great...
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Winchester – particularly at such a difficult time.Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team
The level of care provided by Sunrise Winchester can only be described as exemplary. Staff members are attentive and ensure that all residents are comfortable at all times.
The level of care provided by Sunrise Winchester can only be described as exemplary. Staff members are attentive and ensure that all residents are comfortable at all times.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team.
After both of my parents spent a prolonged spell in hospital, they moved into Sunrise of Winchester. The staff are so warm and welcoming and this has really helped to settle them in as much as possible. The home is very well decorated and furnished, almost like a hotel, so you do wonder if you are...
After both of my parents spent a prolonged spell in hospital, they moved into Sunrise of Winchester. The staff are so warm and welcoming and this has really helped to settle them in as much as possible. The home is very well decorated and furnished, almost like a hotel, so you do wonder if you are in a care community. We always feel we are welcome when we visit and feel any queries we have are dealt with quickly.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team.
The staff at Sunrise of Winchester have exceeded all my expectations over the Christmas period by offering exceptional care and consideration to her during an important period and also when I was unable to support my mother as well as I would have liked.
She regards Sunrise as her home and she...
The staff at Sunrise of Winchester have exceeded all my expectations over the Christmas period by offering exceptional care and consideration to her during an important period and also when I was unable to support my mother as well as I would have liked.
She regards Sunrise as her home and she feels part of a family there particularly as a result of the support and friendship shown by the staff and managers.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team.
My parents have been at Sunrise of Winchester for nearly 2 years and we have found that EVERYONE at Sunrise Winchester, without fail, is courteous, helpful and treats the residents as if they were their own member of the family. My father has been able to settle and relax in the reminiscent...
My parents have been at Sunrise of Winchester for nearly 2 years and we have found that EVERYONE at Sunrise Winchester, without fail, is courteous, helpful and treats the residents as if they were their own member of the family. My father has been able to settle and relax in the reminiscent community, whilst allowing my mother to still have her independence in the assisted living area and yet can visit dad whenever she feels able. The residents are valued and loved and their relatives are equally accepted no matter the time of day or night. The staff, from the helpers in the kitchen, the housekeeping, the carers, the nursing staff to the concierge, activities coordinators and administrative managers, all make relatives feel welcome, keep them informed and show sensitivity and tact when dealing with "trickier" residents or situations.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team.
My mother regards the care home as her family. She is happy there and, for the most part, feels well looked after. I now find all the staff responsive to my questions and suggestions and to any concerns that I raise.
My mother regards the care home as her family. She is happy there and, for the most part, feels well looked after. I now find all the staff responsive to my questions and suggestions and to any concerns that I raise.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team.
The staff were kind and helpful and always seemed happy which I am sure helped the residents immensely.
Sunrise must rate as one of the best in the country.
The staff were kind and helpful and always seemed happy which I am sure helped the residents immensely.
Sunrise must rate as one of the best in the country.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Winchester Team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Winchester Heights Care Home - Avery Collection.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Winchester Heights Care Home - Avery Collection.
Meet the Team (10)

I have been working in Health and Social Care for over two decades. My experience of working in various sectors like Dementia specialist homes,...
I have been working in Health and Social Care for over two decades. My experience of working in various sectors like Dementia specialist homes, Autism, Mental Health, children's services, Day Centres and elderly care has enabled me to appreciate the hard work and dedication of all team members working towards the same goal. I am honoured to be working at Winchester Heights, Avery Collection homes, which echoes our values of caring, supportive, honest, respectful and accountable. We love to make Winchester Heights a happy and safe place for our residents by giving a home-like experience.
I believe in creating a positive atmosphere to benefit both our residents and team. I’m proud to lead a skilled and compassionate team. I am committed to leading with purpose, empowering staff to develop, and fostering a care environment that is not only safe and effective, but genuinely compassionate and well managed.

Urmi, Deputy Manager

I joined the team over 10 years ago, starting as a Care Assistant in the Dementia department. Originally trained as a Paramedic, I discovered a deep...
I joined the team over 10 years ago, starting as a Care Assistant in the Dementia department. Originally trained as a Paramedic, I discovered a deep passion for elderly care after working with an incredible team. I find great value in supporting the dignity and well-being of elderly individuals, and I am driven by the purpose of making a meaningful impact on their quality of life. This work gives me immense fulfilment and a true sense of purpose. My goal is to provide the highest standard of care for our residents, ensuring their lives remain meaningful, while also fostering a sense of passion and teamwork among my colleagues.

I'm Laura, Dementia Care Manager here at Winchester Heights. I have been part of the team since 2023, but I have worked in Nursing and Dementia care...
I'm Laura, Dementia Care Manager here at Winchester Heights. I have been part of the team since 2023, but I have worked in Nursing and Dementia care since 2010 in various roles. I am passionate about what I do and feel extremely lucky to have a job I love. I am dedicated to supporting our team to provide compassionate, person-centred care for individuals in our Memory Care Community that promotes their well-being; enabling them to enjoy their later years safely, in comfort and with dignity.

Originally from Nepal, I joined Avery Healthcare in 2014 and have since developed a strong passion for business administration within the care...
Originally from Nepal, I joined Avery Healthcare in 2014 and have since developed a strong passion for business administration within the care sector. With a degree in Business Management and Administration, I bring valuable knowledge and experience to my role as Business Administration Manager at Winchester Heights.
I began my journey with Avery Healthcare at Merlin Court before joining Winchester Heights in August 2023. I enjoy the variety and daily challenges my role brings, from supporting colleagues to ensuring the smooth and efficient running of the home. My experience as an Accounts Assistant for almost a year has further strengthened my financial and organisational skills. What makes my role especially rewarding is being part of a warm, welcoming and multicultural home where everyone is accepted, respected and valued for who they are. I truly appreciate the inclusive environment at Winchester Heights, where people from different backgrounds come together and feel a sense of belonging. This makes me proud to be part of the team. After more than a decade in the care sector, I feel proud of how far I have come, both personally and professionally. Knowing that I contribute to creating a home where residents feel comfortable, valued and truly at home gives me a great sense of purpose. I am delighted to be part of Winchester Heights and to make a positive difference to our residents every day.

I joined in July 2017, and I feel blessed to be part of this very special community. My main role is to offer support and advice to families who are...
I joined in July 2017, and I feel blessed to be part of this very special community. My main role is to offer support and advice to families who are considering bringing a loved one into our community, and I take great pride in helping prospective residents learn about how we can make a positive change in their quality of life.
It makes me smile to see the difference in our residents when they come here, and there is no greater reward for me than making people happy.

I joined Winchester Heights in November 2021. Before joining, I worked as an Operations Manager. My background is in hotels, and I have been enjoying...
I joined Winchester Heights in November 2021. Before joining, I worked as an Operations Manager. My background is in hotels, and I have been enjoying it for nearly 15 years.
I am originally from France and have travelled to Italy and the UK, which has allowed me to speak fluently in three different languages.
Working closely with my team is really important to me, to enable us to deliver nothing but the best. I am passionate about customer service and making sure our people are being looked after; they genuinely feel cared for, valued and respected.
Delivering a 5-star service is my professional focus, and I am happy to bring my knowledge and experience into the care industry.

I have always loved the culinary arts, a talent I inherited from my grandfather, who already succeeded in his career and has been an inspiration to...
I have always loved the culinary arts, a talent I inherited from my grandfather, who already succeeded in his career and has been an inspiration to me since my childhood.
I studied Catering Management at a prestigious, award-winning University in India, SIHM. I have worked in many five-star hotels, including the Taj Group of hotels in India and many luxury restaurants in the UK. I am proud to be a part of the Signature group and to help make a difference in our residents’ day, as I strongly believe that food always gives everyone pleasure.

I am a hospitality professional and have worked in the hotel industry for over 12 years. Recently, I joined Avery Group at Winchester Heights Care...
I am a hospitality professional and have worked in the hotel industry for over 12 years. Recently, I joined Avery Group at Winchester Heights Care Home for new exposure. Winchester Heights Care Home is extremely accommodating. The best part is the work culture and the positive attitude of the staff towards everyone. Each department extends its help and support to others and works as a team. It is an overwhelming experience to work here.

I have spent many years working in the construction industry, gaining a wealth of knowledge and practical experience along the way. Outside of work,...
I have spent many years working in the construction industry, gaining a wealth of knowledge and practical experience along the way. Outside of work, I enjoy socialising with family and friends, clay pigeon shooting and collecting gold coins. I recently joined Winchester Heights care home as Maintenance Manager and am thoroughly enjoying the diversity the role offers. One of my proudest achievements so far has been helping the site achieve 100% compliance, and I look forward to building on this success in the future.
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