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Barchester Cepen Lodge Care Home

West Cepen Way, Chippenham, Wiltshire SN14 6UZ
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Barchester Cepen Lodge Care Home, Chippenham
Barchester Cepen Lodge Care Home, Chippenham
Barchester Cepen Lodge Care Home, Chippenham

Barchester's Cepen Lodge Care Home, located just north of Chippenham town centre and next to a golf club, boasts three floors of impressive facilities surrounded by open green spaces.

Focusing on high quality, personalised care to ensure residents feel right at home, Cepen Lodge offers residential, dementia and respite support to older people. Residents have access to communal dining rooms, lounges, quiet spaces and a garden with paved footpaths and a...  

Care Provided by Barchester Cepen Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,271N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Cepen Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jade Hodge (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (63)

Barchester Cepen Lodge Care Home Reviews (127)

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9.8

Barchester Cepen Lodge Care Home has a Review Score of 9.8 (9.751) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Cepen Lodge Care Home has 127 reviews.

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Showing 127 reviews matching selected criteria
Review from Teresa P (Daughter of Resident) published on 1 November 2024 Submitted via Postal Card
Overall Experience

Am very happy with the care my mother is having.

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you for your review, we will share this with the team, we are so happy that you chose us for Mum's care.

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Review from Deborah T (Daughter of Resident) published on 14 October 2024 Submitted via Postal Card
Overall Experience

I cannot praise the staff at Cepen Lodge enough. They are always friendly, polite and helpful. I have the comfort in knowing they all know my mum and do an excellent job meeting her needs. The daily activities are great and I love seeing my mum getting involved. I have peace of mind knowing Mum is well cared for, safe and happy.

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you so much for your wonderful review of our home and the care we support Mum with. It means so much to us.

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Review from Ian C (Friend of Resident) published on 23 July 2024 Submitted via Postal Card
Overall Experience

I found the staff very friendly and approachable, they looked after my friend very well, the premises is very much to a high standard and I would recommend the establishment to anyone who is looking for a home for themselves or a loved one.

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you for your lovely feedback, this is really important to us.

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Review from S C (Granddaughter of Resident) published on 23 July 2024 Submitted via Postal Card
Overall Experience
Each time we visit, the staff are very friendly and accommodating. Grandma is a lot bright in herself and seems to have settled in well here. There are always lots of activities for her to do and she is always clean and dressed nicely when we see her.

The facilities are also of a high standard.

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you so much for your kind words, we are really proud of the care our team provide.

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Review from S I (Friend of Resident) published on 12 July 2024 Submitted via Website
Overall Experience
My friend had been living at Barchester Cepen Lodge Care Home for many years but sadly, passed away last month. When I had visited her, I found the home very welcoming, clean and the staff exceptionally kind and friendly.
And my friend always commented on how happy she was here and what lovely activities the home offered.

I wouldn't hesitate to recommend Cepen Lodge to anyone and I shall miss visiting.

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you for your lovely words, we really appreciate your feedback.

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Review from Christine C (Daughter of Resident) published on 4 July 2024 Submitted via Website
Overall Experience

Cepen Lodge is like a 5-star hotel and the care staff are attentive, very friendly but highly professional. They have a genuine desire to make all residents and their visitors feel welcome. There are plenty of activities on offer if you would like to join in or enjoy the peace of your own highly spacious and comfortable room.

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you for your lovely feedback; we really appreciate your kind words and will share this with our team.

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Review from N J (Resident / Service User) published on 17 June 2024 Submitted via Postal Card
Overall Experience

I arrived at Barchester Cepen Lodge Care Home from hospital on Tuesday 30th April 2024 as a resident, where I joined my wife, who had been admitted as a resident a few days earlier. I/we have been treated with dignity throughout my/our time at Barchester Cepen Lodge Care Home and have found all members of staff to be most helpful, good-natured and most patient with their residents' care/ I/we are very happy here and plan to stay at this nursing home.

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you for your wonderful review, it is a pleasure to support you and your wife here at Cepen Lodge.

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Review from Kathryn R (Daughter of Resident) published on 17 June 2024 Submitted via Postal Card
Overall Experience

Both my parents have recently been at Barchester Cepen Lodge Care Home for respite care after hospital stays. Although the whole family were a little anxious about such a big change, it was made very easy and stress-free by friendly, caring and professional staff. In a very short time, my parents have become very familiar with their surroundings and all the wonderful people who help care for them. In fact, they love it so much they have decided to make it their permanent home.

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you for your kind words, your feedback is so important to us.

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Review from E J (Resident / Service User) published on 17 June 2024 Submitted via Postal Card
Overall Experience
Everything we had hoped for and more.

It is a wonderful nursing home.

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you for your lovely words, it is a pleasure to support you here at our home.

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Review from Deborah K (Daughter of Resident) published on 16 May 2024 Submitted via Postal Card
Overall Experience

We've never had any dealings with care/residential homes before and we have been so happy with how wonderful the staff and home has been.

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you for taking the time to give us such lovely feedback.

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Review from S S (Friend of Resident) published on 16 May 2024 Submitted via Postal Card
Overall Experience

The staff here take time to get to know all the residents and make them feel at home. The home is clean and a pleasant environment with lots of activities to get involved in, they've even got their own cat!

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you for your feedback, this is much appreciated, we will ensure this is shared with the team.

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Review from C K (Friend of Resident) published on 16 May 2024 Submitted via Postal Card
Overall Experience
Polite welcome from the member of staff on reception.
My friend's relative is well looked after and happy. No concerns whatsoever.
Care staff do an amazing job.

Would recommend!

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you for taking the time to give us such lovely feedback, we will share this with our team.

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Review from Terry H (Sister of Resident) published on 15 May 2024 Submitted via Postal Card
Overall Experience
Excellent service and care staff are very friendly and nothing is too much trouble. Always willing to help.

Recommended!

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you, Terry, for your fabulous feedback, I'll share this with the team.

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Review from J W (Friend of Resident) published on 13 May 2024 Submitted via Postal Card
Overall Experience

Every time I visit the home, never the same time or day, I find the home clean and tidy. The staff are all friendly. My friend is always happy.

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you for your wonderful feedback, we really appreciate this.

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Review from Glenys P (Daughter of Resident) published on 2 May 2024 Submitted via Postal Card
Overall Experience

Always a very warm welcome at this lovely home. All the team are so helpful and caring. Dad is always well looked after and his room is always clean and tidy as is all the home in general. Food is served in a beautiful dining room which Dad very much appreciates. There is a wide range of activities on offer and the team work very hard. Thank you to all team members, your hard work is so appreciated.

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you for your review, your feedback means so much to us.

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Review from David C (Friend of Resident) published on 2 May 2024 Submitted via Postal Card
Overall Experience

I have experienced no unpleasantness. The staff are hard-pressed. The receptionist is very pleasant and informative.

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you for your review, the team work very hard here to provide excellent quality care and will be happy to hear your feedback.

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Review from Vikki H (Daughter of Resident) published on 2 May 2024 Submitted via Postal Card
Overall Experience

Very happy with the care that my dad is receiving. Friendly staff and good communication. Dad seems happy when we visit him. Overall, very happy with the care he receives.

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you for such a lovely review of our care.

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Review from Ian P (Son-in-law of Resident) published on 2 May 2024 Submitted via Postal Card
Overall Experience

The home is always a friendly place. Staff are keen to help and look after residents. Rooms are always clean and looked after. Any concerns are quickly dealt with.

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you for such a lovely review, this is much appreciated by the team.

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Review from J C (Daughter-in-law of Resident) published on 24 April 2024 Submitted via Postal Card
Overall Experience

Since moving into Cepen Lodge, my mother-in-law has been treated with absolute respect and kindness. She has mobility issues but has been encouraged to try a wheelchair in order to experience activities and social meal times.

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thank you so much for your lovely review; this will be shared with our team at Cepen.

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Review from Terry C (Resident / Service User) published on 15 April 2024 Submitted via Postal Card
Overall Experience

First-class care and staff. Food first-class.

Reply from Jade Hodge, General Manager at Barchester Cepen Lodge Care Home

Thankbyou for your review, we really appreciate your feedback.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 December 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (166) & Events (4)

News
  • 30 Jul 2026

    Our residents had absolute smiles from ear to ear yesterday! We took a trip over to the Chippenham Community Hub to join the wonderful Senior Friendship Group for their annual...

  • 22 Jul 2026

    It's been another wonderful week full of smiles and meaningful moments for our residents. Our Memory Lane community has been enjoying interactive digital games on our Rainbow Table, encouraging reminiscence,...

  • 14 Jul 2026

    Saturday was packed with smiles, laughter and fantastic community spirit as residents, relatives, friends and colleagues came together for a wonderful day of fun, entertainment and making memories. We were...

Upcoming Events

Awards / Recognitions (38)

Accreditations

There are no accreditations posted yet for Barchester Cepen Lodge Care Home.

Meet the Team (15)

Jade Hodge
Jade HodgeJob Title:Senior General ManagerJoined: 2022

Hi, my name is Jade, and I am the Senior General Manager here at Cepen Lodge. Welcome to our website!

I started working in care at 18 and knew I’d found my calling. I quickly progressed through various roles and completed all of my qualifications, becoming Home Manager 5 years later. I’m really passionate about high-quality person-centred dementia care, and this has always been really important to me, especially as a Manager, to support my team in providing. My favourite part of the job is meeting all of our residents, and finding out about their life histories and backgrounds – I’ve met some really interesting people throughout my career, and think life history plays such a vital part in someone’s care. Now I hope to use the skills I’ve learned throughout the years to provide excellent care to those at Cepen Lodge.

Please feel free to give me a call or pop in for a visit; we would be more than happy to show you our beautiful home.

Niloy Saha
Niloy SahaJob Title:Deputy ManagerJoined: 2026

Hi, my name is Niloy, and I am the Deputy Manager at Cepen Lodge.

My journey started with Barchester in March 2022 as a regional care assistant. I am a trained Dementia Champion and Enable Champion. Despite my roles, I have supported the Activity team in the company. My passion is to support residents with meaningful life enrichment activities, ensuring the people we look after have purpose, meaningful lives, and lives with joy every day. During my journey, I have completed my IAO Level 3 in Adult care and also successfully completed my Care Practitioner program before starting my new role at Cepen Lodge.

I am proud to be a part of this hardworking and enthusiastic team. We aim to deliver person-centred and a premium quality of care to our residents at Cepen Lodge care home.

Lindsey Woods
Lindsey WoodsJob Title:Home AdministratorJoined: 2020

Hello, my name is Lindsey, and I am the Home Administrator, I joined the team in 2020, and I manage the accounts and financial records here at Cepen Lodge.

Anita Williams
Anita WilliamsJob Title:Activity Co-OrdinatorJoined: 2018

Hello. My name is Anita, and I have worked at Cepen Lodge for 5 years. I started as a Senior Care Assistant and now I am the Activities Coordinator, which I really enjoy. I love the interaction with our residents and making their days enjoyable. I am always thinking of new activities and events, and ways to engage with our local community for our residents' benefit. Cepen Lodge is a great team that I am proud to be a part of.

Kelly Kimber
Kelly KimberJob Title:Administration AssistantJoined: 2020

Hello, my name is Kelly. I joined the team in 2020 and I am an Admin Assistant here at Cepen Lodge. I love working on Reception as I get to meet the families of our Residents and show people around our lovely home. I also enjoy the administration part of my job. We have a lovely team here at Cepen Lodge and I am lucky to be a part of it.

Zoe Baggs
Zoe BaggsJob Title:ReceptionistJoined: 2015

Hello, my name is Zoe and I have worked at Cepen Lodge as a receptionist since 2015. I enjoy showing people around our home and answering any questions they have about Cepen Lodge. We all work together as a team and I will help with residents too, making them drinks and chatting with them as I go about my day.

Mark Graham
Mark GrahamJob Title:Second ChefJoined: 2022

Hello, my name is Mark and I am the second Chef here at Cepen Lodge. I really enjoy working with the residents and not only ensuring their food is nutritious, but it is to their taste.

Ollie Jones
Ollie JonesJob Title:Head of MaintenanceJoined: 2025

Hi, I’m Ollie, Head of Maintenance here at Cepen Lodge.

Having worked for over 17 years in the construction industry, I bring a wealth of skills. My previous roles have included working within care settings, care homes and day centres for those living with dementia. I understand the importance of maintaining our home to ensure it remains a safe and secure environment for all who live, work and visit the premises.

Being Head of Maintenance, my focus is to provide the best support to our residents. No one day is the same, and it's a privilege to get to know each of our residents. As a local man, I can chat about the area and what they remember as I work.

Michelle Durnford
Michelle DurnfordJob Title:Team LeaderJoined: 2025
Hello, my name is Michelle, and I joined the team in February 2025, but have been in the care sector for 15 years.

Previously, I have worked in retail and hospitality, but my passion is in health and social care.

I strive to make a difference to our residents, whether that is delivering person-centred care or chatting over a cup of tea.

I am proud to work for Barchester and to be part of the team at Cepen Lodge.

Sneha Sajeevan
Sneha SajeevanJob Title:Team LeaderJoined: 2024

I joined the team at Cepen Lodge in 2024, I’m the Team Leader for the general residential community. Before moving to the UK I worked as a nurse in India, which has given me strong clinical skills and valuable experience in providing compassionate care.

I really enjoy spending time with our residents and getting to know them as individuals.

Building relationships and understanding what is important to each person helps me support them in the best possible way.

I love being part of such a caring team here.

AJ Thankachan
AJ ThankachanJob Title:Senior Care AssistantJoined: 2022
Hello, I am AJ I joined Cepen Lodge in the year of 2022.
I started my career at Cepen as a care assistant, and I am now a senior care assistant.
Staff at Cepen are really helpful and always there for the residents, which is why I enjoy working here so much.

I believe working at Cepen has grown me as a person and has given me many new opportunities.

Lynn Turner
Lynn TurnerJob Title:Head HousekeeperJoined: 2015

I joined the housekeeping team at Cepen Lodge in 2015 and have loved being part of the home.

In 2023 I was proud to be promoted to Head Housekeeper. I am responsible for overseeing the housekeeping and laundry team, making sure the home is clean, comfortable and welcoming for our residents, visitors and staff.

I take great pride in my role and truly enjoy helping to create a warm and homely environment for everyone who lives here.

I love spending time with our residents, and being involved in day to day life in the home.

Tracey White
Tracey WhiteJob Title:Care AssistantJoined: 2010

Hello, my name is Tracey, and I have worked at Cepen Lodge for 13 years as a Care Assistant. I love supporting residents with their daily needs and life enrichment, and I love working as part of a team to help the residents live to the fullest.

I am passionate about making a difference in our residents' lives and am very proud to say I work at Cepen Lodge.

Erika Tindle
Erika TindleJob Title:Care AssistantJoined: 2012

Hello, my name is Erika, and I became part of the team at Cepen Lodge in 2012. I have worked numerous jobs as I followed my husband around, who had a career in the RAF.

However, it is working in care that I find has been the most rewarding.

I love seeing the residents smile and being able to lift their spirits.

Working at Cepen Lodge gives me a great sense of achievement – no two days are the same!

John Neale
John NealeJob Title:Maintenance AssistantJoined: 2022

Hello, my name is John, and I have worked at Cepen Lodge for the past two and a half years.

I love my role as part of the maintenance team. I find no two days are the same.

I can be a plumber, electrician, painter or decorator all in the same day.

Residents’ safety and comfort are always put first, and I enjoy hearing about their life stories.

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