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Barchester Cepen Lodge Care Home

West Cepen Way, Chippenham, Wiltshire SN14 6UZ
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Barchester Cepen Lodge Care Home, Chippenham
Barchester Cepen Lodge Care Home, Chippenham
Barchester Cepen Lodge Care Home, Chippenham

Barchester's Cepen Lodge Care Home, located just north of Chippenham town centre and next to a golf club, boasts three floors of impressive facilities surrounded by open green spaces.

Focusing on high quality, personalised care to ensure residents feel right at home, Cepen Lodge offers residential, dementia and respite support to older people. Residents have access to communal dining rooms, lounges, quiet spaces and a garden with paved footpaths and a...  

Care Provided by Barchester Cepen Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,271N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Cepen Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jade Hodge (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (63)

Barchester Cepen Lodge Care Home Reviews (127)

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9.8

Barchester Cepen Lodge Care Home has a Review Score of 9.8 (9.751) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Cepen Lodge Care Home has 127 reviews.

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Showing 127 reviews matching selected criteria
Review from Pauline B (Daughter of Resident) published on 7 September 2016 Submitted via Postal Card
Overall Experience

Absolutely delighted with the care and attention that was given to mum for her week of respite care. Nothing was too much trouble. Mum looks happier and healthier than she has done for a long time. Thank you.

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Review from M.W. (Resident / Service User) published on 3 August 2016 Submitted via Postal Card
Overall Experience

I have been in this home for 4 year plus now and I am completely satisfied with all I have ticked, really happy.

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Review from Diane B (Wife of Resident) published on 29 July 2016 Submitted via Postal Card
Overall Experience

My husband has had dementia for over 4 years and I was finding it increasingly difficult to look after him at home. Initially I was looking for a placement for 2 weeks respite, mainly for his welfare, as I realised I was unable to provide the level of care needed. My friend and I arrived at Cepen Lodge one Friday evening without an appointment and we were greeted warmly by the manager. She talked through all our needs and expectations sympathetically. We were then shown the dementia floor - all rooms were light and airy, pleasantly decorated with en suit facilities and a major bonus - a resident cat! I subsequently returned with my husband for an assessment and we decided Cepen Lodge would be an ideal home for him. He settled in really quickly and has never asked to leave. All the staff are helpful, kind, encouraging, treat him with dignity and go the extra mile. The manager and her assistant are exemplary, they have helped me through several crises and concerns. They are always willing to discuss our point of view, to arrive at a satisfactory outcome for all parties, nothing is too much trouble. A recent trip to the zoo was a great success. I feel confident all my husbands needs will be met at Cepen Lodge - he is happy and settled.

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Review from Geoff P (Resident / Service User) published on 10 May 2016 Submitted via Postal Card
Overall Experience

I get looked after very well, in all areas.

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Review from Sandra P (Daughter of Resident) published on 10 May 2016 Submitted via Website
Overall Experience

I am so glad my mum has spent the last 6 months of her life with you. Her last days of care were made so much better with the care an attention given by the amazing staff I cant say enough thank yous to them.

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Review from P J (Daughter of Resident) published on 15 April 2016 Submitted via Postal Card
Overall Experience

Mum has been in Cepen Lodge for three years. With the patience and care from the staff she accepts it as her home and feels settled and secure. She suffers from dementia and remembers four of the carers who look after her but is continually amazed at how kind the "unknown" people are always friendly and willing to help when she becomes confused. The staff keep me fully informed on health issues and are quick to call in a doctor if they are worried. I leave mum at the end of the day knowing that she is well looked after with plenty to occupy her until my next visit.

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Review from Susan R (Daughter of Resident) published on 22 December 2015 Submitted via Postal Card
Overall Experience

The home is always friendly as are the staff. It always appears clean with no smells. The care seems to be pretty good. A shame the staff turnover is so high and the manager has changed a number of times. Recently room cleanliness has not been so good and the residents nails have not been cut. There has also been a lack of encouragement to join in activities due to lack of activity staff. Overall fairly good and I am always informed of any issues.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 December 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (166) & Events (4)

News
  • 30 Jul 2026

    Our residents had absolute smiles from ear to ear yesterday! We took a trip over to the Chippenham Community Hub to join the wonderful Senior Friendship Group for their annual...

  • 22 Jul 2026

    It's been another wonderful week full of smiles and meaningful moments for our residents. Our Memory Lane community has been enjoying interactive digital games on our Rainbow Table, encouraging reminiscence,...

  • 14 Jul 2026

    Saturday was packed with smiles, laughter and fantastic community spirit as residents, relatives, friends and colleagues came together for a wonderful day of fun, entertainment and making memories. We were...

Upcoming Events

Awards / Recognitions (38)

Accreditations

There are no accreditations posted yet for Barchester Cepen Lodge Care Home.

Meet the Team (15)

Jade Hodge
Jade HodgeJob Title:Senior General ManagerJoined: 2022

Hi, my name is Jade, and I am the Senior General Manager here at Cepen Lodge. Welcome to our website!

I started working in care at 18 and knew I’d found my calling. I quickly progressed through various roles and completed all of my qualifications, becoming Home Manager 5 years later. I’m really passionate about high-quality person-centred dementia care, and this has always been really important to me, especially as a Manager, to support my team in providing. My favourite part of the job is meeting all of our residents, and finding out about their life histories and backgrounds – I’ve met some really interesting people throughout my career, and think life history plays such a vital part in someone’s care. Now I hope to use the skills I’ve learned throughout the years to provide excellent care to those at Cepen Lodge.

Please feel free to give me a call or pop in for a visit; we would be more than happy to show you our beautiful home.

Niloy Saha
Niloy SahaJob Title:Deputy ManagerJoined: 2026

Hi, my name is Niloy, and I am the Deputy Manager at Cepen Lodge.

My journey started with Barchester in March 2022 as a regional care assistant. I am a trained Dementia Champion and Enable Champion. Despite my roles, I have supported the Activity team in the company. My passion is to support residents with meaningful life enrichment activities, ensuring the people we look after have purpose, meaningful lives, and lives with joy every day. During my journey, I have completed my IAO Level 3 in Adult care and also successfully completed my Care Practitioner program before starting my new role at Cepen Lodge.

I am proud to be a part of this hardworking and enthusiastic team. We aim to deliver person-centred and a premium quality of care to our residents at Cepen Lodge care home.

Lindsey Woods
Lindsey WoodsJob Title:Home AdministratorJoined: 2020

Hello, my name is Lindsey, and I am the Home Administrator, I joined the team in 2020, and I manage the accounts and financial records here at Cepen Lodge.

Anita Williams
Anita WilliamsJob Title:Activity Co-OrdinatorJoined: 2018

Hello. My name is Anita, and I have worked at Cepen Lodge for 5 years. I started as a Senior Care Assistant and now I am the Activities Coordinator, which I really enjoy. I love the interaction with our residents and making their days enjoyable. I am always thinking of new activities and events, and ways to engage with our local community for our residents' benefit. Cepen Lodge is a great team that I am proud to be a part of.

Kelly Kimber
Kelly KimberJob Title:Administration AssistantJoined: 2020

Hello, my name is Kelly. I joined the team in 2020 and I am an Admin Assistant here at Cepen Lodge. I love working on Reception as I get to meet the families of our Residents and show people around our lovely home. I also enjoy the administration part of my job. We have a lovely team here at Cepen Lodge and I am lucky to be a part of it.

Zoe Baggs
Zoe BaggsJob Title:ReceptionistJoined: 2015

Hello, my name is Zoe and I have worked at Cepen Lodge as a receptionist since 2015. I enjoy showing people around our home and answering any questions they have about Cepen Lodge. We all work together as a team and I will help with residents too, making them drinks and chatting with them as I go about my day.

Mark Graham
Mark GrahamJob Title:Second ChefJoined: 2022

Hello, my name is Mark and I am the second Chef here at Cepen Lodge. I really enjoy working with the residents and not only ensuring their food is nutritious, but it is to their taste.

Ollie Jones
Ollie JonesJob Title:Head of MaintenanceJoined: 2025

Hi, I’m Ollie, Head of Maintenance here at Cepen Lodge.

Having worked for over 17 years in the construction industry, I bring a wealth of skills. My previous roles have included working within care settings, care homes and day centres for those living with dementia. I understand the importance of maintaining our home to ensure it remains a safe and secure environment for all who live, work and visit the premises.

Being Head of Maintenance, my focus is to provide the best support to our residents. No one day is the same, and it's a privilege to get to know each of our residents. As a local man, I can chat about the area and what they remember as I work.

Michelle Durnford
Michelle DurnfordJob Title:Team LeaderJoined: 2025
Hello, my name is Michelle, and I joined the team in February 2025, but have been in the care sector for 15 years.

Previously, I have worked in retail and hospitality, but my passion is in health and social care.

I strive to make a difference to our residents, whether that is delivering person-centred care or chatting over a cup of tea.

I am proud to work for Barchester and to be part of the team at Cepen Lodge.

Sneha Sajeevan
Sneha SajeevanJob Title:Team LeaderJoined: 2024

I joined the team at Cepen Lodge in 2024, I’m the Team Leader for the general residential community. Before moving to the UK I worked as a nurse in India, which has given me strong clinical skills and valuable experience in providing compassionate care.

I really enjoy spending time with our residents and getting to know them as individuals.

Building relationships and understanding what is important to each person helps me support them in the best possible way.

I love being part of such a caring team here.

AJ Thankachan
AJ ThankachanJob Title:Senior Care AssistantJoined: 2022
Hello, I am AJ I joined Cepen Lodge in the year of 2022.
I started my career at Cepen as a care assistant, and I am now a senior care assistant.
Staff at Cepen are really helpful and always there for the residents, which is why I enjoy working here so much.

I believe working at Cepen has grown me as a person and has given me many new opportunities.

Lynn Turner
Lynn TurnerJob Title:Head HousekeeperJoined: 2015

I joined the housekeeping team at Cepen Lodge in 2015 and have loved being part of the home.

In 2023 I was proud to be promoted to Head Housekeeper. I am responsible for overseeing the housekeeping and laundry team, making sure the home is clean, comfortable and welcoming for our residents, visitors and staff.

I take great pride in my role and truly enjoy helping to create a warm and homely environment for everyone who lives here.

I love spending time with our residents, and being involved in day to day life in the home.

Tracey White
Tracey WhiteJob Title:Care AssistantJoined: 2010

Hello, my name is Tracey, and I have worked at Cepen Lodge for 13 years as a Care Assistant. I love supporting residents with their daily needs and life enrichment, and I love working as part of a team to help the residents live to the fullest.

I am passionate about making a difference in our residents' lives and am very proud to say I work at Cepen Lodge.

Erika Tindle
Erika TindleJob Title:Care AssistantJoined: 2012

Hello, my name is Erika, and I became part of the team at Cepen Lodge in 2012. I have worked numerous jobs as I followed my husband around, who had a career in the RAF.

However, it is working in care that I find has been the most rewarding.

I love seeing the residents smile and being able to lift their spirits.

Working at Cepen Lodge gives me a great sense of achievement – no two days are the same!

John Neale
John NealeJob Title:Maintenance AssistantJoined: 2022

Hello, my name is John, and I have worked at Cepen Lodge for the past two and a half years.

I love my role as part of the maintenance team. I find no two days are the same.

I can be a plumber, electrician, painter or decorator all in the same day.

Residents’ safety and comfort are always put first, and I enjoy hearing about their life stories.

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