






Barchester's Cepen Lodge Care Home, located just north of Chippenham town centre and next to a golf club, boasts three floors of impressive facilities surrounded by open green spaces.
Focusing on high quality, personalised care to ensure residents feel right at home, Cepen Lodge offers residential, dementia and respite support to older people. Residents have access to communal dining rooms, lounges, quiet spaces and a garden with paved footpaths and a...
Care Provided by Barchester Cepen Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Cepen Lodge Care Home for full pricing details and T&Cs.
Contact Barchester Cepen Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Jade Hodge (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Barchester Cepen Lodge Care Home Reviews (127)
Barchester Cepen Lodge Care Home has a Review Score of 9.8 (9.751) out of 10, based on 22 reviews in the last 2 years.
Over all time Barchester Cepen Lodge Care Home has 127 reviews.
Generally excellent - rooms are showing the need to be decorated. I was disturbed a couple of times by work going on.
Thank you for your feedback on your stay at Cepen Lodge, we are undergoing refurbishment and apologise for any disturbance, in future we will of course ensure you are away from any work being undertaken.
My auntie was in Cepen Lodge for a period of respite, and we cannot rate it highly enough. From the kindness of the staff to the facilities to the activities and the food, not only was the team so amazing to my auntie, but they were also so supportive and helpful to me and my family - nothing was too much hassle, and we couldn't have gotten through this time without you.
Thanks so much for your lovely words, it was a pleasure to support your aunty and your family.
My husband joined Cepen Lodge on the 20th of September 2022. He is currently in an emergency respite bed, and it's his first time away from our home. He settled into the amazing Memory Lane community like he's been here for years. The staff are amazing, the place is amazing, and my husband's care is second to none! All the staff are angels.
Thank you so much for your kind words and for taking the time to review our care home; it is really appreciated by us all at Cepen Lodge. Your husband has settled brilliantly here, and we are so glad he has chosen to stay here.
I know she has dementia, but she always says how "lovely" it is in the home.
Thank you so much for your kind words and for taking the time to review our care home; it is really appreciated by us all at Cepen Lodge.
She is happy and well cared for.
Thank you so much for your kind words and for taking the time to review our care home; it is really appreciated by us all at Cepen Lodge.
A special mention to one particular lady.
Thank you so much for your kind words and for taking the time to review our care home; it is really appreciated by us all at Cepen Lodge.
Caring and treats residents as individuals.
My nan is always treated with respect.
Staff check on residents to make sure they are happy and safe.
Thank you so much for your kind words and for taking the time to review our care home; it is really appreciated by us all at Cepen Lodge.
Care staff always explain how my mother-in-law has been throughout the day.
Staff always helpful and happy to answer questions.
Thank you so much for your kind words and for taking the time to review our care home; it is really appreciated by us all at Cepen Lodge.
Generally excellent and now there's an active activities coordinator I hope to have Mum more engaged during the daytime.
Thank you for taking the time to review our care here at Cepen Lodge. We appreciate your feedback, we are really proud of our improved life enrichment program here at Cepen.
First visit to the care home to enquire about a service user who had recently been admitted. The receptionist was very pleasant, helpful and approachable with my query and was able to quickly get me to a member of staff who could deal with my enquiry. The nurse in charge was equally helpful and took the time to resolve my query.
Thank you so much Philip for your lovely words about our care home. This is really appreciated by the team here.
I have been here for six months and I have been treated with respect and care always. I only have to ring my bell and someone would come to help me, as I am disabled. I love to go into the garden and someone would put me out in the shade and keep an eye on me. Everyone is so kind and thoughtful.
Thank you so much Iris for your lovely words, it is a pleasure supporting you here at Cepen Lodge and we are so glad that you are happy.
I don't need 200 words, a mere handful will do. Amazing, stunning and perfect. The care and compassion offered to my parents were truly humbling. The staff at Cepen Lodge deserve every accolade, honour and reward imaginable. These people really are saints, and we will never forget them.
Thank you so much for your kind words and for taking the time to review our care home; it really does mean so much to our team.
The care that my brother received in the last two and a half years was amazing. Towards the end, everyone was so caring; it was as though my brother was the only one in the home. "Thank you" to all the staff just doesn't seem enough, but thank you. I could recommend Cepen Lodge to anyone without any hesitation.
Thank you so much for your kind words; they are really appreciated by our team. Thank you for taking the time to review our care home.
Such a lovely care home, newly decorated with a warm atmosphere. The staff are caring and considerate. I would like to give two of the front of house receptionists a mention as they were so friendly and welcoming on all my visits.
The staff are very professional, caring and compassionate. The food, facilities and cleanliness are also excellent. The management and reception staff excelled in their roles. Thank you for taking good care of my mum. Sadly mum was only with Barchester Cepen Lodge for five and a half weeks and was too ill to participate or to take part in the activities.
She is always well dressed and her room is very clean and tidy. The staff are always very helpful and caring, this must have been very difficult for the past two years during the pandemic.
Thank you for taking the time to leave us a review, your feedback and comments mean a great deal to us. We pride ourselves on offering the very best care possible and we will continue to strive to do so. Thank you again for the review, it really does mean a lot.
Friendly and helpful staff. Always happy to help and answer questions. Always keep me informed on my mother's care needs and any action required. The room and communal areas are always clean. Overall a very positive experience on all levels.
Thank you for taking the time to review our care home, your feedback and comments mean a great deal to us, we will continue to provide the very best care possible for all our amazing residents.
In Cepen Lodge for respite everything excellent.
Excellent care, support and attention is provided for my dad and also myself. I live in Cornwall and am offered consideration and support whenever I call for updates etc. My dad can be quite challenging as a dementia sufferer and the consideration offered to him by all the staff is exemplary.
She always seems smart, well-fed and content. The staff are friendly and helpful. I only visit about once a month so have limited knowledge.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 December 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (166) & Events (4)
- 30 Jul 2026
Our residents had absolute smiles from ear to ear yesterday! We took a trip over to the Chippenham Community Hub to join the wonderful Senior Friendship Group for their annual...
- 22 Jul 2026
It's been another wonderful week full of smiles and meaningful moments for our residents. Our Memory Lane community has been enjoying interactive digital games on our Rainbow Table, encouraging reminiscence,...
- 14 Jul 2026
Saturday was packed with smiles, laughter and fantastic community spirit as residents, relatives, friends and colleagues came together for a wonderful day of fun, entertainment and making memories. We were...
- 21 Aug 2026Organiser: Barchester Cepen Lodge Care Home
- 23 Aug 2026Organiser: Barchester Cepen Lodge Care Home
- 29 Aug 2026Organiser: Barchester Cepen Lodge Care Home
Awards / Recognitions (38)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Cepen Lodge Care Home.
Meet the Team (15)

Hi, my name is Jade, and I am the Senior General Manager here at Cepen Lodge. Welcome to our website!
I started working in care at 18 and knew I’d found my calling. I quickly progressed through various roles and completed all of my qualifications, becoming Home Manager 5 years later. I’m really passionate about high-quality person-centred dementia care, and this has always been really important to me, especially as a Manager, to support my team in providing. My favourite part of the job is meeting all of our residents, and finding out about their life histories and backgrounds – I’ve met some really interesting people throughout my career, and think life history plays such a vital part in someone’s care. Now I hope to use the skills I’ve learned throughout the years to provide excellent care to those at Cepen Lodge.
Please feel free to give me a call or pop in for a visit; we would be more than happy to show you our beautiful home.

Hi, my name is Niloy, and I am the Deputy Manager at Cepen Lodge.
My journey started with Barchester in March 2022 as a regional care assistant. I am a trained Dementia Champion and Enable Champion. Despite my roles, I have supported the Activity team in the company. My passion is to support residents with meaningful life enrichment activities, ensuring the people we look after have purpose, meaningful lives, and lives with joy every day. During my journey, I have completed my IAO Level 3 in Adult care and also successfully completed my Care Practitioner program before starting my new role at Cepen Lodge.
I am proud to be a part of this hardworking and enthusiastic team. We aim to deliver person-centred and a premium quality of care to our residents at Cepen Lodge care home.

Hello, my name is Lindsey, and I am the Home Administrator, I joined the team in 2020, and I manage the accounts and financial records here at Cepen Lodge.

Hello. My name is Anita, and I have worked at Cepen Lodge for 5 years. I started as a Senior Care Assistant and now I am the Activities Coordinator, which I really enjoy. I love the interaction with our residents and making their days enjoyable. I am always thinking of new activities and events, and ways to engage with our local community for our residents' benefit. Cepen Lodge is a great team that I am proud to be a part of.

Hello, my name is Kelly. I joined the team in 2020 and I am an Admin Assistant here at Cepen Lodge. I love working on Reception as I get to meet the families of our Residents and show people around our lovely home. I also enjoy the administration part of my job. We have a lovely team here at Cepen Lodge and I am lucky to be a part of it.

Hello, my name is Zoe and I have worked at Cepen Lodge as a receptionist since 2015. I enjoy showing people around our home and answering any questions they have about Cepen Lodge. We all work together as a team and I will help with residents too, making them drinks and chatting with them as I go about my day.

Hello, my name is Mark and I am the second Chef here at Cepen Lodge. I really enjoy working with the residents and not only ensuring their food is nutritious, but it is to their taste.

Hi, I’m Ollie, Head of Maintenance here at Cepen Lodge.
Having worked for over 17 years in the construction industry, I bring a wealth of skills. My previous roles have included working within care settings, care homes and day centres for those living with dementia. I understand the importance of maintaining our home to ensure it remains a safe and secure environment for all who live, work and visit the premises.
Being Head of Maintenance, my focus is to provide the best support to our residents. No one day is the same, and it's a privilege to get to know each of our residents. As a local man, I can chat about the area and what they remember as I work.

Previously, I have worked in retail and hospitality, but my passion is in health and social care.
I strive to make a difference to our residents, whether that is delivering person-centred care or chatting over a cup of tea.I am proud to work for Barchester and to be part of the team at Cepen Lodge.

I joined the team at Cepen Lodge in 2024, I’m the Team Leader for the general residential community. Before moving to the UK I worked as a nurse in India, which has given me strong clinical skills and valuable experience in providing compassionate care.
I really enjoy spending time with our residents and getting to know them as individuals.
Building relationships and understanding what is important to each person helps me support them in the best possible way.I love being part of such a caring team here.

I started my career at Cepen as a care assistant, and I am now a senior care assistant.
Staff at Cepen are really helpful and always there for the residents, which is why I enjoy working here so much.
I believe working at Cepen has grown me as a person and has given me many new opportunities.

I joined the housekeeping team at Cepen Lodge in 2015 and have loved being part of the home.
In 2023 I was proud to be promoted to Head Housekeeper. I am responsible for overseeing the housekeeping and laundry team, making sure the home is clean, comfortable and welcoming for our residents, visitors and staff.
I take great pride in my role and truly enjoy helping to create a warm and homely environment for everyone who lives here.I love spending time with our residents, and being involved in day to day life in the home.

Hello, my name is Tracey, and I have worked at Cepen Lodge for 13 years as a Care Assistant. I love supporting residents with their daily needs and life enrichment, and I love working as part of a team to help the residents live to the fullest.
I am passionate about making a difference in our residents' lives and am very proud to say I work at Cepen Lodge.

Hello, my name is Erika, and I became part of the team at Cepen Lodge in 2012. I have worked numerous jobs as I followed my husband around, who had a career in the RAF.
However, it is working in care that I find has been the most rewarding.
I love seeing the residents smile and being able to lift their spirits.
Working at Cepen Lodge gives me a great sense of achievement – no two days are the same!

Hello, my name is John, and I have worked at Cepen Lodge for the past two and a half years.
I love my role as part of the maintenance team. I find no two days are the same.
I can be a plumber, electrician, painter or decorator all in the same day.
Residents’ safety and comfort are always put first, and I enjoy hearing about their life stories.
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