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Ashlands Manor Care Home

2 Ashlands, Sale, Greater Manchester M33 5PD
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Ashlands Manor Care Home, Sale
Ashlands Manor Care Home, Sale
Ashlands Manor Care Home, Sale

At Ashlands Manor Care Home in Sale, life is vibrant, purposeful, and full of connection. This close-knit community has a friendly, family atmosphere where everyone knows one another, and new residents and visitors are welcomed with genuine kindness.

Set in leafy Sale, Greater Manchester, the home blends professional care with real enjoyment and a sense of belonging that makes each day feel special. Regular visits from church groups, local schools and...  

Care Provided by Ashlands Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600From £1,800
Residential Dementia CareFrom £1,650From £1,800
Nursing CareFrom £1,750From £1,800

Nursing Care plus FNC £267.68

Respite stay minimum of 2 weeks - from £1,900 per week.

We do not provide Nursing Dementia Care.

Contact Ashlands Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Octavia Ndlovu(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (57)
  • Single Rooms with ensuite Wet Room (57)

Visiting

  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in their nightwear.

Parking

  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.

Ashlands Manor Care Home Reviews (97)

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9.9

Ashlands Manor Care Home has a Review Score of 9.9 (9.851) out of 10, based on 40 reviews in the last 2 years. Over all time Ashlands Manor Care Home has 97 reviews.

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Showing 97 reviews matching selected criteria
Review from Marie C (Daughter of Resident) published on 11 July 2024 Submitted via Website
Overall Experience

My mother stayed at Ashlands Nursing Home in Sale for just over two months at the beginning of 2024. During her stay, she received very poor treatment. Although my mother was in palliative care, she was still able to communicate very well. She was located on the second floor, under nursing care. A short time into her stay, my sister entered the room while a staff member was changing my mother. She overheard the Team Leader, telling my mother to "shut up." This incident left my sister distraught and was later confirmed by my mother. I reported this incident the next day and also informed senior management. I was disgusted to find out that the Team Leader was still working at Ashlands Manor despite this behaviour. There is a total lack of communication and very poor management at Ashlands Manor, primarily due to the manager, who seems to be preoccupied with her maintenance man, who drives her wherever she wants.

Reply from Dawn Collett, Commissioning Director at Ashlands Manor Care Home

Firstly please accept my condolences, I appreciate this must be a difficult time for you. I am extremely disappointed that you have had a negative experience during the short time your mother stayed with us. I can confirm the situation you mentioned in your review was fully investigated and the...  

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Review from J F (Resident / Service User) published on 7 June 2024 Submitted via Postal Card
Overall Experience

I enjoy myself here and am very happy here. Everyone is lovely.

Reply from Michaela O'Brien, Home Manager at Ashlands Manor Care Home

Thank you for your lovely comments, I will ensure they are passed on to the team.

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Review from Gwendoline L (Resident / Service User) published on 23 May 2024 Submitted via Postal Card
Overall Experience
Excellent. Every comfort catered for.
Food delicious.
Staff very helpful. Have no complaints.

And I am very comfortable.

Reply from Michaela O'Brien, Home Manager at Ashlands Manor Care Home

Thank you for your lovely feedback. I will ensure your comments are passed on to the team.

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Review from Barbara H (Resident / Service User) published on 23 May 2024 Submitted via Postal Card
Overall Experience

Very good service. Staff are friendly and helpful.

Reply from Michaela O'Brien, Home Manager at Ashlands Manor Care Home

Thank you for your lovely feedback. I will ensure this is passed on to the team.

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Review from Patricia B (Friend of Resident) published on 20 February 2024 Submitted via Postal Card
Overall Experience

The care our friend is receiving is above and beyond. He is treated with the most respect. All the staff are wonderful and very caring. When entering the building you are always greeted with a friendly smile from all the receptionists.

Reply from Michaela O'Brien, Home Manager at Ashlands Manor Care Home

Thank you for your lovely feedback, I will ensure your comments are passed on to the team.

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Review from J M (Friend of Resident) published on 12 February 2024 Submitted via Postal Card
Overall Experience

We have been very pleased with our overall experience of Ashlands. We wanted a purpose-built care home with plenty of staff and a welcoming atmosphere. The ensuite rooms are a very good size and well-appointed. The outside looks ideal for warmer weather. The staff are helpful and caring to all the residents.

Reply from Michaela O'Brien, Home Manager at Ashlands Manor Care Home

Thank you for your lovely feedback, I will ensure it is passed on to the team.

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Review from C H (Daughter of Resident) published on 12 February 2024 Submitted via Postal Card
Overall Experience

Ashlands Manor Care Centre is a fantastic facility for residential care! Mum has settled in so well. The staff are professional and caring and have built up a fantastic relationship with Mum, including her in everything and all activities. The food is fresh and Mum's needs are catered for. 10/10.

Reply from Michaela O'Brien, Home Manager at Ashlands Manor Care Home

Thank you for your lovely feedback, I will ensure it is passed on to the team.

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Review from Fiona H (Daughter of Resident) published on 2 October 2023 Submitted via Postal Card
Overall Experience
Lovely home, facilities are faultless. Very kind, caring and diligent staff. Excellent facilities.
WE are so lucky to have found Ashlands Manor Care Centre for our mum.

Couldn't ask for anything better!

Reply from Michaela O'Brien, Home Manager at Ashlands Manor Care Home

Thank you for your lovely comments, I will make sure these are passed to the team.

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Review from Steven C (Son of Resident) published on 22 September 2023 Submitted via Postal Card
Overall Experience

After my dad's passing, we were naturally nervous about how our 91-year-old mum would settle into a care home environment. So we were delighted to find Ashlands Manor Care Centre, where the thoughtful care provided and excellent facilities helped Mum feel quickly at home. The staff are delightful, empathetic and show real concern for the welfare of the residents. The pressure it has taken off our family, knowing Mum is being so well looked after, is such a relief to us all. Every effort is made to enrich the residents' lives and whenever we visit, it feels like a place Mum can call home.

Reply from Michaela O'Brien, Home Manager at Ashlands Manor Care Home

Thank you for your lovely feedback, it is very much appreciated. I will pass this on to the team looking after Mum.

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Review from J M (Daughter of Resident) published on 4 July 2023 Submitted via Postal Card
Overall Experience

Mum has been in Ashlands Manor for four weeks now. Since the first viewing, we knew Ashlands Manor was for her. It is a beautiful well kept home. A lovely calm and welcoming environment. The staff are amazing, so caring, compassionate, treat everyone with respect, nothing is too much trouble for them. I can honestly say they go above and beyond what we expected. Being able to personalise Mum's room has made the transition easier. From the meet and greet at the front door, Ashlands never stops giving.

Reply from Michaela O'Brien, Home Manager at Ashlands Manor Care Home

Thank you for your lovely review, I will pass your comments to the team.

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Review from R H (Daughter of Resident) published on 27 June 2023 Submitted via Postal Card
Overall Experience

My mother originally came to stay for two weeks of respite and settled very quickly and was happy to stay on as a resident. Mum always says that the staff are very kind and helpful, that nothing is a problem for them. Mum loves the activities with the activities coordinator. Overall the family is very happy with Mum's care and feels that she is well looked after.

Reply from Michaela O'Brien, Home Manager at Ashlands Manor Care Home

Thank you for your kind review, I will ensure these comments are passed on to the team.

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Review from M B (Daughter of Resident) published on 27 June 2023 Submitted via Postal Card
Overall Experience

Staff are always welcoming and friendly. They care about my mum and often drop in for a quick hello. She is very happy with everyone at Ashlands and talks about the staff as though they are friends. Thank you.

Reply from Michaela O'Brien, Home Manager at Ashlands Manor Care Home

Thank you for your kind review, I will make sure these comments are passed on to the team.

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Review from Dodo K (Daughter of Resident) published on 13 December 2022 Submitted via Website
Overall Experience

I cannot recommend Ashlands Manor enough. My mother was a resident for a year during which time the staff built wonderfully caring relationships with her. They went above and beyond to accommodate her interests and were endlessly patient and sweet. I observed this again and again with all the residents, some with more complex needs than my mother's. When the end finally came the staff were so welcoming to our family, we could come and go as we pleased, and they worked with us to ensure mum's final wishes were met. We all have a medical background and none of us could fault the care provided by this home.

Reply from Alexandra Fairhurst, Commissioning Manager at Ashlands Manor Care Home

Thank you very much for your kind review, we will ensure this is passed on to our team.

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Review from Berne M (Private Carer of Resident) published on 29 November 2022 Submitted via Postal Card
Overall Experience

I am a live-in carer, my client got a place in your care home to be nearer to family. I went over to see how they were settling in. My first impression was a very friendly and calming place. Beautiful surroundings. Everyone was so friendly, no one was in a panic. The decor was second to none and a lot of activity for all to do. Had a lovely two days and left my client (friend) very happy and so were they.

Reply from Isobel Scott, Home Manager at Ashlands Manor Care Home

Thank you for your lovely feedback. We strive to provide the best possible service that residents at Ashland's Manor deserve.

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Review from Joanna W (Daughter-in-law of Resident) published on 6 October 2022 Submitted via Postal Card
Overall Experience

The staff on the ground floor are amazing. So kind and caring. The food is lovely and there are non-stop activities. Whenever we visited they offered us refreshments. We really enjoyed sitting in the beautiful garden with all the residents when visiting. The medical and nursing care are always spot on, as well as the emotional care. Can't fault it!

Reply from Isobel Scott, Home Manager at Ashlands Manor Care Home

Thank you for taking the time to review Ashlands Manor. It is always a pleasure to get recognition for the staff team and their hard work.

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Review from Steven B (Friend of Resident) published on 29 September 2022 Submitted via Postal Card
Overall Experience

On visiting Ashlands Manor Care Centre I am always made welcome. This care centre is always clean and tidy. Ashlands Manor Care Centre ensure activities take place and encourage all residents to take part. My family friend is supported with personal care and is always looking great.

Reply from Isobel Scott, Home Manager at Ashlands Manor Care Home

Thank you for taking the time to review our service. We continue to encourage feedback to improve our resident experience. It is lovely to hear how pleased you are with the team here at Ashland's Manor. I look forward to delivering your feedback to the team and rewarding them with the recognition they deserve.

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Review from J A (Daughter of Resident) published on 30 June 2022 Submitted via Website
Overall Experience

The care and service at Ashlands are first class! Absolutely, all the staff were wonderful with Mum, so caring and kind. The manager, accountant, receptionists, carers and everyone involved in the running of the centre are very professional and communicative, providing regular email updates. The daily activities and events are well thought out, and Mum raved about the fabulous meals provided. Mum's carers were wonderful, taking time to sit with her, talk to and comfort her when she needed it. I can't speak highly enough of Mum's time at Ashlands.

Reply from Isobel Scott, Home Manager at Ashlands Manor Care Home

Thank you for taking the time to review Ashland's Manor. I shall take great pleasure in sharing your comments with the team. We are working hard to provide the best service to our residents and families. Thank you again and take care.

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Review from P B (Son of Resident) published on 24 May 2022 Submitted via Postal Card
Overall Experience

I have visited several care home and Ashlands is by far the cleanest and most efficient I have visited.

Reply from Isobel Scott, Home Manager at Ashlands Manor Care Home

Thank you for your lovely review. We work hard to achieve the high standard of service our residents deserve. I will inform the team of your feedback and give them the well deserved credit they are due. Thanks again.

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Review from N K (Daughter of Resident) published on 5 April 2022 Submitted via Postal Card
Overall Experience

The care my mother has received at Ashlands Manor has been excellent. The staff are professional, attentive, and friendly. They welcomed my mother when she first arrived and helped her to settle in quickly. They have a wonderful rapport with her and tailor-make the support to fit her needs. She has been noticeably less anxious and more content since she came to Ashlands which in turn has been immensely reassuring for her family.

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Review from J S (Daughter of Resident) published on 29 March 2022 Submitted via Website
Overall Experience

I would recommend and commend without hesitation the caring, professional and thoughtful staff at Ashlands Manor Care Centre which includes carers, catering, cleaning, hospitality, activities, admin, reception and DIY staff, visiting hairdressers and the management, especially during the difficult last few years of the pandemic. My parents lived initially on the residential floor and then on the nursing care floor. My dad passed away in hospital and my mum passed away at the home where she was given excellent end of life care by all levels of staff, in particular, the nursing staff who displayed the utmost professionalism, love and gentle humour and they also supported our family. Ashlands have strategies to care for their residents treating them as individuals and considering their exact and changing needs and they are very approachable if there are any concerns. The home has a happy, sociable and relaxed atmosphere. Thank you so much Ashlands Manor Care Centre.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 February 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Ashlands Manor Care Home.

Upcoming Events

There are no upcoming events for Ashlands Manor Care Home.

Awards / Recognitions (4)

  • 30 Jan 2026Recipient: Lovett Care Ltd
  • 31 Jan 2025Recipient: Lovett Care Ltd
  • 31 Jan 2024Recipient: Lovett Care Ltd

Accreditations

There are no accreditations posted yet for Ashlands Manor Care Home.

Meet the Team (5)

Octavia
Octavia Job Title:Home Manager

Hello, my name is Octavia, and I’m delighted to introduce myself as the newly promoted Home Manager at Ashlands Manor Care Centre. I began my journey in healthcare back in 2000 as a student nurse, and since qualifying, I’ve had the opportunity to work in a variety of clinical settings, including Intensive Care, medical and surgical wards, primary care, and corporate health. Six years ago, I moved into health and social care—and I haven’t looked back since. Working in a care home environment has been incredibly rewarding, and it’s where I’ve truly found my passion. I have a strong interest in end-of-life care and dementia support, and I find deep fulfilment in helping residents live with dignity, comfort, and connection.

Before joining New Care, I held roles as a Unit Manager and also acted as Deputy Manager, which gave me valuable experience in leading care teams and maintaining high-quality care standards. When I discovered New Care, I immediately felt aligned with their values and vision. Their commitment to person-centred care, delivered in beautifully designed and engaging environments, is something I’m proud to be part of. Ashlands Manor is a truly special place, and I feel honoured to lead such a dedicated and compassionate team. In my new role as Home Manager, I remain committed to supporting both residents and staff, fostering a culture of respect, kindness, and excellence. I look forward to continuing this journey and ensuring that Ashlands remains a place our residents are proud to call home.

Nothabo
Nothabo Job Title:Deputy Manager

I’ve been working in the healthcare sector since 2002, beginning my career as a healthcare assistant. After qualifying as a nurse, I gained extensive experience in the NHS, working in surgical wards and intensive care units, where I developed strong clinical skills and a deep understanding of patient care. For 5 years, I balanced working part-time in health and social care alongside my NHS role, allowing me to broaden my expertise in supporting individuals with complex needs. I eventually transitioned permanently into health and social care, taking on a leadership role as a unit manager. In this role, I was dedicated to delivering high-quality standards of care, promoting a person-centred approach, managing staff, ensuring compliance with best practices and regulatory requirements, and continuously striving to enhance service quality and improve outcomes for residents. I have a great passion for dementia care and end of life, ensuring that individuals receive compassionate, dignified and personalised support during their most vulnerable stages in life.

In my spare time, I enjoy spending quality time with my family, shopping, and taking part in sports and outdoor activities.

Amy
Amy Job Title:Head of Residential

I began working within the care industry when I was 18. I started as a care assistant in a residential care home after looking after my mum. Over the years, I have progressed up to team leader, home trainer, and now work as the head of residential care here at Ashlands. During this time, I have worked with a variety of people from all walks of life. Developing my skills along the way. I have a particular passion for dementia and person-centred care. I particularly enjoy my Job here at Ashland's as it allows me to bring together the skills I have learnt while continuing to develop and provide person-centred care to our residents.

Merick
Merick Job Title:Head of DementiaJoined: 2021

I joined Newcare in November 2021 as a Team Leader and have worked in the care sector for over 15 years in various roles, starting as a bank care assistant and moving up to Deputy Manager in my previous job. I am passionate about providing person-centred care to the residents we support. My greatest reward in care is working with people living with Dementia. I love working in care as it is fulfilling in making a difference in the residents’ lives, we support and to ensure that they are happy and cared for. I hold a Level 3 in Health and Social Care and an NVQ Level 4 Diploma in Leadership and Management. Since joining Newcare, it was evident that the company put the residents first, as stated in its Philosophy and vision. I am happy to be a part of Ashland's team and will continue to ensure our residents are cared for to the high standard whilst upholding the company's values.

Ashley
Ashley Job Title:Wellbeing Coordinator

I recently moved from New Zealand, where I worked as a physiotherapist in hospital settings, assessing and supporting people to regain independence and live safe, fulfilling lives. I’ve always had a passion for movement and purposeful activity, and I’m dedicated to helping older people maintain their independence and quality of life. I’m especially committed to providing person-centred care through the activities I plan, ensuring each resident feels valued, included, and supported.

Although this is my first role in the care sector, I’ve been warmly welcomed by the wonderful team and the lovely residents at Ashlands. I truly enjoy hearing their stories, helping them achieve their goals, and bringing joy to each day.

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