Ashlands Manor Care Home

I have visited several care home and Ashlands is by far the cleanest and most efficient I have visited.

The care my mother has received at Ashlands Manor has been excellent. The staff are professional, attentive, and friendly. They welcomed my mother when she first arrived and helped her to settle in quickly. They have a wonderful rapport with her and tailor-make the support to fit her needs. She has been noticeably less anxious and more content since she came to Ashlands which in turn has been immensely reassuring for her family.

I would recommend and commend without hesitation the caring, professional and thoughtful staff at Ashlands Manor Care Centre which includes carers, catering, cleaning, hospitality, activities, admin, reception and DIY staff, visiting hairdressers and the management, especially during the difficult last few years of the pandemic. My parents lived initially on the residential floor and then on the nursing care floor. My dad passed away in hospital and my mum passed away at the home where she was given excellent end of life care by all levels of staff, in particular, the nursing staff who displayed the utmost professionalism, love and gentle humour and they also supported our family. Ashlands have strategies to care for their residents treating them as individuals and considering their exact and changing needs and they are very approachable if there are any concerns. The home has a happy, sociable and relaxed atmosphere. Thank you so much Ashlands Manor Care Centre.

Mum has been in Ashlands since March and has settled in very well. Her room is perfect for her and the staff have gone over and above to get to know her. The activities that mum has been doing have really brought her out of herself and helped her get to know other residents. Mum has found her new home.

My mother has been a resident for a while and the staff at Ashlands Manor have been consistently excellent in providing a warm and caring environment. Recently they have also been very helpful in facilitating my visits while still maintaining covid safety protocols. I cannot recommend them highly enough.

Lovely, immaculately clean, kind and caring staff would not hesitate to recommend to others.

Very professional, very caring, go the extra mile.

My father receives excellent care and support. He enjoys participating in the activities programmes, and he seems very happy and content at Ashlands. The staff (carers, receptionists, and support staff) are always very helpful and communicative. Communication from management is less good, and there have been times during the pandemic when communication was confusing or non-existent.

My husband appears happy and well cared for. Home is always clean and tidy, as is my husband and his room. My only quibble is about communications. I find it highly impossible to phone and receive a reply, so I have given up trying. I would suggest more phones available and a longer time slot available.

A very happy place. The staff are very caring. Mum is very settled she enjoys the food and is very comfortable. The staff are aware of Mum's needs and alert to any clinical changes in her medical condition. She is engaged in all activities.

I have been very impressed with the care services provided. The operation is very professional and my mum has thrived since being at Ashlands. All staff are really helpful!

My mu is very settled and happy in Ashland Manor. The environment is a home from home set-up, which is what the transition for my mum into residential care was stress-free for all concerned. As it's a purpose-built dementia care home, my mum enjoys the freedom to walk around unhindered and has her "own" routine, rather than being forced into a stressful regime. The carers are kind, patient and tolerant, which is why my mum is so very happy.

During this awful period of time dominated by Covid-19, I have felt very comfortable with the care that has been given to my mum. Appreciating that the home must have been under great pressure the last 12 months I have found the home communicative and helpful.

My aunt has settled in well, enjoys the food and occasional glass of wine. She particularly enjoys not having to join in with organised past times as she relishes in her own company.

Excellent care in a difficult time. I went in there for the first time in 9 months. Everybody was so cheerful and there was plenty going on. It is a great relief to see my mother is so well cared for.

On arrival at Ashlands Manor, my mum was quite weak, tired and undernourished. After only a couple of weeks, my mum is noticeable stronger, more energised and eating and drinking well. In short, much healthier than she has been in a while. The care and attention from the staff is excellent from getting my mum her favourite foods to encouraging her to join in with activities. A big thank you to care team and all of the team for the care, patience and respect given.

Excellent, friendly and caring staff. Always interacting well with the residents (even those where dementia is a difficult thing to deal with). It is a pleasure to visit as I know my relative is so very well cared for.

The best day that I have had in the past 20 years.

My mother has been a resident at Ashlands Manor Care Centre for nearly three years and during that time she has been extremely well looked after. The staff are amazing and can't do enough for her. The menus are very varied but I think they need to have plainer food for the age they are catering for.

Excellent service. Staff are very kind and helpful. I would have no hesitation in recommending Ashlands Manor to anyone who needs care for a relative.