Richmond Care Home

Allendale Road, Sprotbrough, Doncaster DN5 8BS
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9.7 89 Reviews
  • Richmond Care Home, Doncaster
Richmond care home, in Doncaster, welcomes elderly people with care needs, physical frailties and some forms of dementia, to feel at home in a pleasing and stress-free environment.

Carers are highly trained to achieve a professional service in all areas day-to-day activities and medication administration, while pursuing the company's policy of respecting the dignity and independence of those in care.

There are many activities and places to visit organised as part of the Richmond diary, and a menu of fresh home-cooked food to enjoy.
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Care Provided by Richmond Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1205
  • Self-Funded Residential Dementia Care: from £1205
  • RESPITE Self-Funded Residential Care: from £1205
  • RESPITE Self-Funded Residential Dementia Care: from £1205

These prices are only a guideline, please contact Richmond Care Home to find out the exact price for your requirements.

Contact Richmond Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Richmond Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Dean Jenkinson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2009
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)

Richmond Care Home Reviews (89)

9.7

Richmond Care Home has a Review Score of 9.7 (9.734) out of 10, based on 13 reviews in the last 2 years.
Over all time Richmond Care Home has 89 reviews.

Overall Experience
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Date Published
  • 89
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Reviewer Connection to Richmond Care Home
  • 36
  • 18
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  • 3
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  • 2
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Total of 89, showing 21-40
Review from Paul B (Son of Resident) published on 28 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has recently been admitted to Richmond Care Home and we are so happy we managed to place mum here. The staff are exceptionally good and very patient as mum can be a handful at times. I can highly recommend Richmond Care Home if you're considering a care home for a loved one, look no further.
Reply from Jane Beck, Home manager at Richmond Care HomeThank you for taking the time to write this wonderful review, we are so glad you are happy with the care mum receives and glad we were able to support both mum and her lovely family.
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Review from Colin W (Son of Resident) published on 28 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in the Richmond care home since October 2018 and has received excellent care through all the recent trials of the covid pandemic. The carers are very good when looking after and she knows them well. I have no problems with arrangements for visiting and the staff treat me well. I have
a great respect for the way my mum is looked after and would recommend the Richmond to anyone looking for a place in care.
Reply from Jane Beck, Home manager at Richmond Care HomeThank you, very much for the lovely review, it's great to read that you are happy with the care mum receives, staff have worked immensely hard especially over the past few years overcoming the challenges of Covid and it`s wonderful that it is recognised, once again thank you.
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Review from R B (Daughter of Resident) published on 26 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Richmond care home this September and my mum is really really happy and settled in the care home my mum really likes the care home staff. I find the staff very welcoming, very friendly and polite, chatty, professional and excellent. They treat my mum with care, respect and dignity.
The care home is lovely with bedrooms, a lounge and a dining room and residents can join in with activities throughout the day if they choose to. My mum likes to get her hair done by the hairdresser weekly, and she is really happy with the food, she says has a really lovely good choice. I am also really happy with Richmond Care Home and the staff, and it's lovely and clean.
Reply from Jane Beck, Home manager at Richmond Care HomeThank you for taking the time write such a wonderful review, having your mum living at The Richmond is wonderful, she has made some lovely friends already and has settled in exceptionally well.
I will share your review with the team who will be thrilled knowing you are happy with the care and support mum receives.
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Review from L G (Daughter of Resident) published on 29 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and management are excellent with residents and caring for their needs, cleanliness excellent, rooms could do with being more up to date but this is being addressed shortly entertainment of residence excellent plenty of activities for them to do.
Reply from Jackie Allan, interim deputy manager at Richmond Care HomeThank you l for taking the time to write such a lovely review the home is due to be fully refurbished to include a cinema and bar so there will be plenty more for all the residents to enjoy.
I will share your review with all the team who take great pride in caring for your wonderful mum.
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Review from Mick C (Resident) published on 19 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been friends and neighbours for over 25 years of a resident in Richmond. He had been diagnosed with dementia and gradually over time his condition worsened and he could not manage in his home even with help.
After looking at various homes with his relatives it was decided that Richmond would
provide the care he needed.
Since his admission, we have found he has been well looked after and he has settled in very well. A very fussy eater the home has met all his nutrition requirements and he looks very well and has put a little weight on. Despite covid restriction the staff have accommodated our visits so we could see him. The standard of hygiene and precautions because of covid have been excellent.
Reply from Jane Beck, Deputy Home Manager at Richmond Care HomeThank you very much for such a lovely review, the team appreciate the time you took in writing it, as it gives the team vital feedback on the care and support they deliver. It will be shared with all the staff who will be proud to read the review.
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Review from F B (Cousin of Resident) published on 19 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
These guys look after my wonderful cousin day in, day out, making his daily life at ease. You can see the depth of the love of their job, nothing is ever too much, shown with care and compassion. We made the right choice.
Reply from Jane Beck, Carer Home Deputy Manager at Richmond Care HomeThank you for taking the time to write this review Fiona and thank you for putting trust in us here at The Richmond to support care for your cousin, ill share your positive review with all the staff who are proud to be part of The Richmond `family`.
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Review from Rebecca H (Daughter of Resident) published on 19 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been loved and supported for the last 5 years, the care staff are amazing and so kind. The administrator is amazing. They try so hard to support my mum, if I could give a bigger compliment, I would. Thank you so much.
Reply from Jane Beck, Deputy Home Manager at Richmond Care HomeThank you very much for taking the time to write a wonderful review, mum is so happy and settled here she has built up such positive relationships with all the team. I will share your review with the team who are incredibly proud to continue supporting and caring for mum.
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Review from A C (Cousin of Resident) published on 19 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
After visiting practically every care home in Doncaster we opted for The Richmond. My cousin wanted to stay in Doncaster and we were looking for a home that would be his forever home. We didn’t want to have to move him. He has always felt at home. And despite very challenging behaviour, he has been
well cared for. He’s still funny and kind and the care team sees this. We are grateful that they care for him so well.
Reply from Jane Beck, Deputy Home Manager at Richmond Care HomeThank you very much for this excellent review. This means a great deal to our dedicated team at the Richmond care home as it acknowledges all of their hard work and dedication. I will share this with the staff and pass on your very positive comments.
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Review from Louise R (Goddaughter of Resident) published on 11 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Godmother has been a resident in Richmond Care Home for over 12 months, she appears very happy and settled.
All the staff are very helpful and friendly to the residents and nothing appears to be too much trouble.
Any queries I have had have been dealt with quickly and with great efficiency.
I
have no concerns regarding my godmother's welfare and would happily recommend The Richmond.
Reply from Jane Beck, Deputy Home Manager at Richmond Care HomeThank you very much Louise for submitting this review. It is very much appreciated, the team at The Richmond are hardworking and dedicated and you are right nothing is too much trouble for our residents. I'll share your lovely review with the team who are proud to care for your loved one.
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Review from C F (Daughter of Resident) published on 11 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Richmond Care Home for over a year now and was well cared for during lockdown despite the many challenges. However, now the care home is working hard to get back to normal and offering a great programme of events to stimulate and entertain the residents. I want to thank all the staff,
particularly the events coordinator for keeping mum laughing, singing and dancing. I receive regular photos and videos and can follow the care home on Facebook to see what mum has been up to. She looks 10 years younger and is always smiling. Great work. Thanks.
Reply from Jane Beck, Deputy Home Manager at Richmond Care HomeThank you very much for submitting this review. It is very much appreciated; I will share it with the staff team as it recognises and acknowledges their hard work and dedication.
The Facebook page has been an excellent resource to keep in touch with families and to show you how happy your loved ones are.
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Review from A L (Daughter of Resident) published on 11 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Richmond three weeks ago, what a positive move this has been after three years of constant travelling to care for her. All of the staff are lovely and mum has really taken to the friendly caring atmosphere created at Richmond. The Facebook page is used to keep family updated with photos
so even though Mum can't always remember what she has been doing, we can see she is joining in with the many varied activities and always looks happy.
The whole process of finding care was difficult until I contacted the staff at Richmond, they have made everything easy for us, especially Mum. Thank you to all staff.
Reply from Jane Beck, Deputy Home Manager at Richmond Care HomeWhat a lovely review thank you very much for taking the time to write it. It is very much appreciated and I will share it with the staff team as it recognises and acknowledges their hard work and dedication.
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Review from Sharron Q (Daughter of Resident) published on 11 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home. Look after my mum who has dementia. Staff amazing. Always keep us up to date. Very happy. They know how to help and deal with her condition. Thank you to all the staff who keep my peace of mind.
Reply from Jane Beck, Deputy Home Manager at Richmond Care HomeThank you very much Sharron for submitting this review. It is very much appreciated; I will share it with the staff team as it recognises and acknowledges their hard work and dedication.
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Review from Robin D (Son of Resident) published on 14 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a week since my father passed away in the Richmond Care Home in Allandale Road Doncaster
Although he was only with you for a few weeks I wanted to put on record his family's gratitude for the care you provided not just to him but to all the family at such a difficult time
I wanted to particularly
thank your colleague who was by his bedside when he passed away and the prompt and sensitive way we were treated afterwards
We can't thank you enough
Reply from Jane Beck, Deputy Home Manager at Richmond Care HomeIt was a pleasure to care for your father in the last weeks of his life, the team are very sorry for your loss and send you our sincerest condolences, it was a pleasure to meet you and your wife, and it was clear to see that you thought the world of Dad.
I will share your gratitude with the team who were proud to have cared for him.
Our very best wishes to you and your family.
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Review from O D (Grandson of Resident) published on 24 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
After making the initially difficult decision to find a residence for my beloved grandfather, to meet his increasingly challenging physical and psychological needs, I can say without hesitation that Richmond is an establishment where excellence of care is prioritised second to nothing. The workers at
the home are attentive and present to both myself, my grandfather and to all the other residents at the home that I observed. The knowledge and skill of the nursing staff are exemplary and from a brief conversation with the Deputy Manager both myself and Gramps felt reassured, safe and in extremely capable hands. The environment is warm and welcoming and my grandfather is settled - happy for the first time since the passing of his wife. The Richmond, I cannot begin to thank you enough.
Reply from Jane Beck, Deputy Home Manager at Richmond Care HomeThank you very much for this excellent review. This means a great deal to our dedicated team at the Richmond care home as it acknowledges all of their hard work and dedication. I will share this with the staff and pass on your very positive comments.
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Review from R C (Daughter of Resident) published on 24 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum over the years as always said please never put me in a care home, which made it difficult when she needed 24hr care. I can not recommend this lovely care home enough. The staff and management are wonderful and should be so proud of themselves and how they treat the residents. Nothing is ever
too much, the rooms are great, she eats all of her food and she loves the activities. my mum is happy and that is all that matters to me. Thank you Richmond ??
Reply from Jane Beck, Deputy Home Manager at Richmond Care HomeThank you very much for this excellent review, this means a great deal to our dedicated team at the Richmond care home as it acknowledges all of their hard work and dedication. I will share this with the staff and pass on your very positive comments.
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Review from E D (Resident) published on 22 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My auntie has been here now from late last year and I wouldn’t dream of her being anywhere else, it was hard to make the choice in the first place but all the team was so helpful and really put me and my family at ease when deciding on if this is the best choice, when looking around the home I knew
it would be perfect as it’s so homely and made us all feel very welcome, we are always kept up to date with any issues, events and updates with Covid19, the staff and management are extremely friendly and always make me feel at ease and like me and my auntie are never a burden, they really do go the extra mile. I couldn’t recommend a more clean, tidy, friendly welcoming home even if I tried. My auntie is always busy with activities and events and the food always looks amazing!
Reply from Jane Beck, Deputy Home Manager at Richmond Care HomeThank you for taking the time to write such a lovely review, we know how difficult it is to make such difficult decisions and we are so pleased that your Aunt has settled in well. The review will be shared with the team who will appreciate the time you have taken to share your views.
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Review from Reginald H (Husband of Resident) published on 30 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife seems very happy with all the activities which now take place and the staff are all first-class the home is a modern building purpose-built with nice outside facilities weather permitting and has good parking spaces.
Reply from Jane Beck, Deputy Home Manager at Richmond Care HomeThank you for taking the time to write such a lovely review, it's so rewarding to see your wife enjoying what The Richmond has to offer.
I will share your review with the team who will be so pleased you have recognised their hard work and dedication.
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Review from Leanne G (Daughter of Resident) published on 16 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been in Richmond Care Home for a few years now because unfortunately, she had to move from another Care Home due to neglect but choosing the Richmond was the best decision ever made. I cannot fault the home in any way it is always clean and tidy and mum's bedroom is very bright and spacious
and has her own toilet facilities. Mum is always dressed and clean and the staff are always friendly. When Mum, unfortunately, has an accident they always ring me to inform me no matter how small the incident is which really reassures me that she is being well looked after. I feel like the home really does take care of Mum and it is a huge relief to me that she is being well looked after and that I have chosen the right home for her to live in and best of all my Mum seems happy.
Reply from Jane Beck, Carer Home Deputy Manager at Richmond Care HomeThankyou very much Leanne for leaving such a wonderful review, it means the world to the team knowing that your mum is happy, I will make sure this wonderful review is shared with the team.
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Review from S P (Daughter of Resident) published on 20 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
After accepting the realisation that Mum needed 24 hour care, we made the decision as a family to find the best care home possible that would be able to meet Mum's needs and give her the best quality of life she deserves. All the staff treat Mum with dignity and respect and they really care for Mum
and for us as a family. When we visit we are always made to feel very welcome by everyone. Mum is very happy at The Richmond and is encouraged to participate in activities which they have going on throughout the day. The home is very clean and tidy and there is always a lovely homely atmosphere. Mum's room is very bright and comfortable and we have taken in some things from home that she recognises. I am kept up to date by staff and nothing is too much trouble. All the staff are always polite and helpful and above all, they really care and that was a big factor when making the decision which home to choose. As a family, we are very confident we chose the best care home for our mum.
Reply from Jane Beck, Carer Home Deputy Manager at Richmond Care HomeThe team here at The Richmond cannot thank you enough for taking the time to leave such a magnificent review, it will be shared with all of the team, reviews like this fill our hearts with pride.
Thankyou so much.
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Review from Gaymor T (Daughter of Resident) published on 20 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
After reviewing all the care homes in the Doncaster area, we decided after reading all the reviews on Doncaster care homes on the net and recognising we wanted Mum to be in the best care home possible that we would like to visit The Richmond as it had excellent reviews. We arranged a meeting with the
management team who we felt were very empathetic and courteous and listened to what we felt our mum needed and what our concerns were. Both myself and my sister left the meeting feeling very positive and confident that this was the care home we wanted our mum to move to. Mum moved in 4 weeks ago and since then, we have seen how happy she is and interacting with other residents and staff on a daily basis she now has a different quality of life. The staff and management are amazing. I would recommend this care home to anyone.
Reply from Jane Beck, Carer Home Deputy Manager at Richmond Care HomeYour kind review is overwhelming, the team are incredibly grateful that you have taken the time to write your views on the home and the care we deliver, it is extremely rewarding to hear that your Mum`s quality of life has improved, we couldnt wish for anything more. Thankyou very much.
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Current Review Score: 9.7 (9.734)

Overview of Review Score

The Review Score of 9.7 (9.734) out of 10 for Richmond Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.909 for Richmond Care Home is calculated as follows: ( (140 Excellents x 5) + (14 Goods x 4) ) ÷ 154 Ratings = 4.909
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for Richmond Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Oct 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

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