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Carers are highly trained to achieve a professional service in all areas day-to-day activities and medication administration, while pursuing the company's policy of respecting the dignity and independence of those in care.
There are many activities and places to visit organised as part of the Richmond diary, and a menu of fresh home-cooked food to enjoy.
Care Provided by Richmond Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Richmond Care Home for full pricing details and T&Cs.
Contact Richmond Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Crown Care
- Private Owned
Person in charge
- Dean Jenkinson(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2009
- Last Refurbishment: 2009
- Number of floors: 2
Room Information
- Single Rooms (50)
Richmond Care Home Reviews (91)
Richmond Care Home has a Review Score of 9.8 (9.796) out of 10, based on 15 reviews in the last 2 years.
Over all time Richmond Care Home has 91 reviews.
After reviewing all the care homes in the Doncaster area, we decided after reading all the reviews on Doncaster care homes on the net and recognising we wanted Mum to be in the best care home possible that we would like to visit The Richmond as it had excellent reviews. We arranged a meeting with the management team who we felt were very empathetic and courteous and listened to what we felt our mum needed and what our concerns were. Both myself and my sister left the meeting feeling very positive and confident that this was the care home we wanted our mum to move to. Mum moved in 4 weeks ago and since then, we have seen how happy she is and interacting with other residents and staff on a daily basis she now has a different quality of life. The staff and management are amazing. I would recommend this care home to anyone.
Your kind review is overwhelming, the team are incredibly grateful that you have taken the time to write your views on the home and the care we deliver, it is extremely rewarding to hear that your Mum`s quality of life has improved, we couldnt wish for anything more. Thankyou very much.
After accepting the realisation that Mum needed 24 hour care, we made the decision as a family to find the best care home possible that would be able to meet Mum's needs and give her the best quality of life she deserves. All the staff treat Mum with dignity and respect and they really care for Mum and for us as a family. When we visit we are always made to feel very welcome by everyone. Mum is very happy at The Richmond and is encouraged to participate in activities which they have going on throughout the day. The home is very clean and tidy and there is always a lovely homely atmosphere. Mum's room is very bright and comfortable and we have taken in some things from home that she recognises. I am kept up to date by staff and nothing is too much trouble. All the staff are always polite and helpful and above all, they really care and that was a big factor when making the decision which home to choose. As a family, we are very confident we chose the best care home for our mum.
Thankyou so much.
Pre-admission the staff were very helpful, understanding, and reassuring.
However, on the day my mum went into Richmond it was a totally different story. My mum was greeted and shown to her room with the door shut behind her. After a little while, I went to ask if there was anyone available to show my mum around but unfortunately was told everyone was busy.
The television my mum had brought wouldn’t work but there was no maintenance staff at all and sadly nobody else could help. After about an hour someone did come to show my mum around after struggling to remember her name.
As by now, my mum was very agitated we decided to leave.
I was very disappointed that no one from the care home tried to call or speak to me in the next 2 days.
A very upsetting experience all round.
The home prides itself in...
The Richmond care home has been nothing short of brilliant in helping to settle and comfort my dad. Management, support staff and nursing staff have all been considerate and highly responsive in ensuring my dad receives all the support and facilitates he requires. They have successfully balanced meeting these needs while also ensuring dad's dignity and maintaining his independence as much as possible. The facilities are always very clean and Dad is really enjoying the food. It has been a comfort for myself and the family to know dad is being cared for with compassion and care and I cannot rate Richmond high enough in helping my dad transition with the minimum of disruption and challenge.
I am proud to be part of a team that genuinely cares for our residents with such warmth and compassion, we take great pleasure in knowing that families put their...
My father-in-law said, "please don't put me in a home", so making the decision to put him in a home was heartbreaking. We were recommended Richmond Care Home by our neighbour. Beat decision ever! The staff are brilliant; they really look after him and us as a family. They take the time to learn all about him and chat with him about his hobbies and family, they encouraged us to bring lots of his favourite things from home and pictures to make it more homely for him. The home is beautiful, but the care he receives is fantastic; they genuinely care and are very helpful. We are grateful to them for making his final days full of care and respect for both him and us.
The team here at The Richmond take pride in developing relationships not only with those we care for but also families too, we are so glad you feel this.
100% all good.
Thank you very much for submitting such a positive review. I will share this with the staff team as it recognises their hard work and dedication.
It has been a difficult year not being able to visit mum, but Mother's Day was a special day - made even more special by our first visit inside. Facebook has been a godsend as well to keep in contact on messenger to keep spirits up. Thank you to all the staff.
Thank you very much for taking the time to write this review, it means a lot to the staff when their hard work and dedication is recognised.
Mum has been living at The Richmond for 2 years and sadly passed away there recently. We are so proud and thankful to everyone at The Richmond for their genuine love and care shown to Mum right up to the end. She was very much part of the Richmond family and we were comforted to know she was in their safe hands. We will never be able to thank the manager and the team enough for everything they did for her. We witnessed how much love the girls showed Mum in her final days, I’m certain this contributed to her very peaceful passing.
Thank you for such a warm and heartfelt review Lesley. It was our privilege to be able to care for your mum and she was a very big part of the Richmond family and will be very much missed. Our thoughts are with you at this very sad time. I will of course pass your lovely comments on to our care team. as it recognises their hard work, love and dedication.
Mum has settled into Richmond so well. I had the normal anxieties when she first went in but to see her laughing and looking so comfortable in her surroundings is wonderful and very reassuring. The staff I have met are all so kind to Mum and helpful with any questions that I may have. I can't thank them all enough.
Thank you very much for this excellent review, Karen. This means a great deal to our dedicated team at the Richmond care home as it acknowledges all of their hard work and dedication. I will share this with the staff and pass on your very positive comments.
The Richmond is the best place my mum could have been through this last year, and before that, I have had no worries about her being cared for through this pandemic. They have taken every precaution to the wellbeing of the residents, still providing so much care and stability, which has helped me and my family immensely through this difficult time. Thank you to all, Richmond, you are all so much appreciated.
Thank you very much Christine for submitting this review. It is very much appreciated and I will share it with the staff team as it recognises and acknowledges their hard work and dedication.
My mum has been dancing for the first time in 30 years, clapped on and surrounded by a circle of residents. That is my mum being my mum and it is heart-wrenchingly delightful to see her dancing as I remember her when I was a boy. Thank you so much. Please continue to look after my mum and let her be amazing.
Thank you so much Garry for taking the time to submit this lovely review. It is a pleasure to look after your Mum. Reviews such as this mean such a lot to our team as it recognises their hard work and dedication.
I looked for a care home for mum for a long time and the Richmond Care Home came up tops. Excellent service from start to finish, my mum loves it here, mum has dementia and the care she gets is second to none. This care home is so clean and the staff are so caring and helpful. I would definitely recommend it.
Thank you for taking the time to submit this lovely review Malcolm. Mum has settled in well and she is well and truly part of the Richmond family. I will pass your kind comments on to our staff team to make sure they receive your praise for the work they do.
My mum spent 2 years at Richmond and was very well cared for what a great bunch of caring loving staff I couldn’t have asked for much more I can’t thank them enough they made me feel more settled knowing Mum was looked after.
Thank you so much for your lovely review Stacey. This means such a lot to all of us as it recognises the dedication and hard work of our staff.
My wife went into Richmond Care Home on the fourteenth of December 2018. She was very unsettled, she would not go to bed one night when I was visiting. One of the carers was pushing a big leather armchair into my wife's bedroom when I asked what she was doing. She said if she’s sleeping in a chair it’s going to be a comfortable one, but she didn’t leave it at that. Over the following weeks she persisted and eventually got her to go to bed, This carer is now a very close friend (she will know who I'm talking about) who will text me or ring me to see if I’m ok and if I’m not she will tell me off and pick me up. A lot of the staff have become very dear to me. I wish I could name them all. For two years they loved and cared for my wife. It's wrong to call the Richmond a care home it’s a home from home for those residents. On the twelfth of November at 3.45 am my wife sadly lost her fight for life. I spent 8 days and nights with my wife until she passed. All the staff made sure I was ok and now I get messages saying to keep in touch. They are my extended family.
I will share your kind comments with all of the staff and care team. Best wishes from everyone at the Richmond.
Mother receives exceptional care at this home. The staff are all welcoming when you visit. The deputy manager has been keeping relatives informed of all the changes that have needed to take place within the home due to COVID. I am always kept well informed of how Mum is getting on. I always feel that I can have a conversation with any of the staff or managers if needed. They do offer a fantastic open door policy. The home is warm, inviting and feels person-centred. I would recommend the home to anyone needing to place their loved one. Since the COVID-19 lockdown the staff, in my opinion, have gone above and beyond to keep all their residents safe. I think they have done a fantastic job under exceptional circumstances. I couldn’t have asked for anything more from them.
I found the standard of care was exceptional. My father was admitted in April and the staff was amazing with him and us, especially with the outbreak of the Coronavirus going on.
It means a lot to every member of staff to receive such a positive review in recognition of all of their hard work and dedication to making the home safe for our residents at this difficult time.
My father spent his final days in the Richmond Care home receiving palliative care for stage 2 terminal cancer. He was in there during the care home's most challenging time - during the COVID-19 outbreak. The level of care he received was incredible! All staff on the Manager's team were genuinely warm, friendly, and concerned for his welfare and our wellbeing. Nothing was too much trouble for them. Ultra professional at all times, highly knowledgeable, and exceptionally compassionate. My family is thankful that my father spent his final days being cared for by such a dedicated bunch of lovely people. Dad's passing was made much more bearable because of the care he and we all received. We can not praise the Manager and his team enough.
The kitchen is always willing to find alternative meals for residents if there is nothing on the menu to suit.
Overall an excellent care home.
I personally do not know what I would do without the support from the care home.
Thank you!
Richmond Care Home has been a godsend for us. They have taken every care to look after my mum-in-law, even though she only attends one day a week. Nothing has been too much trouble for them, they have even offered to extend the daycare when we have had hospital visits with my father-in-law. I would not hesitate to recommend this home, as they are always caring, considerate and provide a friendly haven for my mum-in-law.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Richmond Care Home.
There are no upcoming events for Richmond Care Home.
Awards / Recognitions (7)
- 31 Jan 2025Recipient: Richmond Care Home
- 28 Feb 2023Recipient: Crown Care
- 30 Jun 2022Recipient: Crown Care
Accreditations
There are no accreditations posted yet for Richmond Care Home.
Meet the Team (0)
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