Richmond Care Home

Allendale Road, Sprotbrough, Doncaster DN5 8BS
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Top 20 carehome certificate
9.7 85 Reviews
  • Richmond Care Home, Doncaster
Richmond care home, in Doncaster, welcomes elderly people with care needs, physical frailties and some forms of dementia, to feel at home in a pleasing and stress-free environment.

Carers are highly trained to achieve a professional service in all areas day-to-day activities and medication administration, while pursuing the company's policy of respecting the dignity and independence of those in care.

There are many activities and places to visit organised as part of the Richmond diary, and a menu of fresh home-cooked food to enjoy.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Dean Jenkinson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2009
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)

Richmond Care Home Reviews (85)

Total of 85, showing 81-85
9.7

Richmond Care Home has a Review Score of 9.7 (9.669) out of 10, based on 9 reviews in the last 2 years. Over all time Richmond Care Home has 85 reviews.

Overall Experience

  • 78
  • 6
  • 0
  • 0
  • 1

Date Published

85
3
9
9
76

Review from J S (Sister of Resident) published on 13 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as I walked into the Richmond Care Home I knew I wanted to have my sister staying at this care home. It is bright and spacious. The bedrooms are large with a bathroom which has a wash basin and toilet. My sister is on the first-floor nursing care, the dining room and lounge are nicely furnished.
From what I have seen the food is well presented. They are offered drinks in between meals if they want one. The staff are friendly and caring.

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Treated with Dignity

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Review from Jean R (Brother of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found all staff very helpful and pleasant. The food is very nice and well presented. The entertainment staff do well but maybe they could have a little extra time to spend with our loved ones. The place is always nice and clean, the domestics really try to make it look nice.

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Review from S C (Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely well looked after.

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Review from Anthony C (Son of Resident) published on 24 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very Good care, everything excellent. Impressed by commitment and dedication of the staff. Good, clean environment. Also very good spirits and camaraderie.

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Review from Carolle C (Daughter of Resident) published on 14 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at Richmond for a year before she passed away. I was extremely happy with the care my mum received.The home was friendly, clean and welcoming. The staff were excellent and always helpful. The rooms are nice and food was good. The only negative I have is the laundry, mum often lost clothing
and was dressed in other people’s clothes. I would recommend Richmond to anyone needing dementia care.

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Current Review Score: 9.7 (9.669)

Overview of Review Score

The Review Score of 9.7 (9.669) out of 10 for Richmond Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.869 for Richmond Care Home is calculated as follows: ( (93 Excellents x 5) + (14 Goods x 4) ) ÷ 107 Ratings = 4.869

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Richmond Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 9 Positive Reviews ÷ 10 = 0.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Sep 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (7)

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