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Carers are highly trained to achieve a professional service in all areas day-to-day activities and medication administration, while pursuing the company's policy of respecting the dignity and independence of those in care.
There are many activities and places to visit organised as part of the Richmond diary, and a menu of fresh home-cooked food to enjoy.
Care Provided by Richmond Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Richmond Care Home for full pricing details and T&Cs.
Contact Richmond Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Crown Care
- Private Owned
Person in charge
- Dean Jenkinson(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2009
- Last Refurbishment: 2009
- Number of floors: 2
Room Information
- Single Rooms (50)
Richmond Care Home Reviews (91)
Richmond Care Home has a Review Score of 9.8 (9.796) out of 10, based on 15 reviews in the last 2 years.
Over all time Richmond Care Home has 91 reviews.
First impression - fantastic, clean, bright.
My mum has been in the Richmond Care Home for almost 7 years now. I tell everyone about the home fab staff etc.
My dad has been in this care home for 6 months. They have treated him with respect even when he lashes out as his dementia is very progressed and he doesn't know anyone now as he can't talk or hear. They have treated him very well and are very helpful with me too. I would recommend the home because the staff are amazing,
What a wonderful place.
The staff are outstanding, go above and beyond so happy to see my grandad loved and cared for like their own family member. Nothing is too much effort and treated like a family unit. I could not wish him to be in a better place.
I cannot praise Richmond Care Home enough the care my dad gets is fantastic. The manager is so lovely and easy to talk to. Every member of staff does a brilliant job. Thank you very very much.
My father-in-law is looked after extremely well. We are always kept in contact with, even though we live in Eastbourne. The management are brilliant.
As his mobility decreased and he became more dependent on 24hour support and care, we found the same care and consideration was provided.
Throughout the 3-4 months he was resident, the staff were respectful and caring.
Very empathic staff.
Mum spent the last few months of her life at the Richmond it was difficult for me as a nurse, and having worked in some local care homes, to find somewhere but the Richmond felt instantly the right place and I'm so glad we chose here. The care was outstanding and for the first time in a long time, I had peace of mind knowing she was in safe hands. All the staff were compassionate, caring, friendly and welcoming available to discuss mums needs and meet them and treated my mum with respect and kindness. Mum passed away recently. The staff worked as a team to ensure it was peaceful, pain-free and dignified, I couldn't have asked for anything more. They also went to great lengths to look after me and my family and accommodated our every need, I am so grateful for these memories and for the support and kindness we received. I would highly recommend the Richmond to anyone seeking a care placement for their loved ones.
There is a nurse who keeps me informed how she is, otherwise, you have to go looking for someone to get advice.
The home itself is excellent, very clean and friendly staff.
Very happy at care given to Mum and support staff have given when coping with Mum's dementia. Thank you.
All reviews received are very much appreciated and mean a lot to our staff team as recognition of their hard work.
Kind regards.
We visited Richmond Care Home when looking for a care home for our mother. First impressions were good and we have been very pleased with the care which has been provided.
I am very pleased with the care that my mum receives at Richmond Care Home. She is always treated with the very best care, treated with dignity and understanding. She enjoys her meals and the activities and outings.
Bless the staff with my auntie being a handful at times.
All the staff are doing everything possible to make her as comfortable as possible.
Plenty of food and drinks available through the day.
All the staff are trying to get her doing more activities.
This is hard at the moment.
Once the spring and summer are here outdoor activities will help her mix more.
Plenty of outside trips and activities are on offer.
The home has just had a full interior refresh making it light, clean and airy, adding a modern touch to the residents' lives. All the carers and staff are very professional, pleasant and helpful at whatever time of day you visit. They are very good with the residents interacting with them and treating them with the utmost respect. The management team are very visible, any queries or concerns are dealt with effectively and efficiently! Lots of great activities are available for the residents to join in with, within the home and day excursions are also available! A hairdresser visits twice a week so the residents can look their best at all times! Great atmosphere within the home! It’s like home from home for the residents!
My husband has been in 3 different care homes but this one is the best. I have everything 100% I feel as though my husband is getting all the care and attention that he needs.
I am clear in my view that the care given at the Richmond Care Home is excellent. I am particularly impressed by the staff (at all levels) and the care they provide for the residents.
Everything is excellent at the Richmond Care Home.
Relative only just moved in, all staff friendly, lovely place.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Richmond Care Home.
There are no upcoming events for Richmond Care Home.
Awards / Recognitions (7)
- 31 Jan 2025Recipient: Richmond Care Home
- 28 Feb 2023Recipient: Crown Care
- 30 Jun 2022Recipient: Crown Care
Accreditations
There are no accreditations posted yet for Richmond Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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