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Excelcare Sherrell House

414 Fencepiece Road, Chigwell, Essex IG7 5DP
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Excelcare Sherrell House, Chigwell
Excelcare Sherrell House, Chigwell
Excelcare Sherrell House, Chigwell

Sherrell House is a purpose built modern friendly care home located in Chigwell Essex offering skilled professionals for a wide range of personal and nursing needs.

The home has two specialist dementia units as well as a nursing unit. All beds have en-suite facilities and are decorated to a high standard. The simple design and layout of the building provides wide corridors with good lighting. Lounges, dining rooms and quiet...  

Care Provided by Excelcare Sherrell House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 92 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,400
Residential Dementia CareFrom £1,450From £1,450
Nursing CareFrom £1,654From £1,654
Nursing Dementia CareFrom £1,704From £1,704

The nursing costs include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by Essex Continuing Health Care. FNC is currently £254.06. Fee may increase with complex cases.

Contact Excelcare Sherrell House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Adele Petersen (Interim Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (92)
  • Single Rooms with ensuite Wet Room (92)

Visiting

  • Open visiting times. No restrictions.

Parking

  • Parking available on site.

Excelcare Sherrell House Reviews (123)

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9.9

Excelcare Sherrell House has a Review Score of 9.9 (9.900) out of 10, based on 22 reviews in the last 2 years. Over all time Excelcare Sherrell House has 123 reviews.

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Showing 123 reviews matching selected criteria
Review from J P (Friend of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

My friend is well looked after and happy.

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Review from D R (Son of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

Very happy with all the staff.

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Review from Tracey G (Mother-in-law of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

Lovely care home.

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Review from E S (Son of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

Mum has only been here for 3 weeks but whenever we visit she is always happy. Clean and also had good food and drink.

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Review from Susan M (Daughter of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience

All the staff are so warm and friendly. Mum settled in quickly and loves it there. There are also lots of activities that she enjoys including singing along with others to tunes from the past. It gives me and my brother peace of mind to know she's happy, safe and well cared for.

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Review from A W (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card
Overall Experience

Having been visiting my mum at Sherrell House for the past 16-months, I have seen a visible difference in her wellbeing, she has settled in well and is positively responsive to all the team who care for her, knowing Mum, I believe this is a sure sign that the care she receives is excellent. The whole team are a credit to the business.

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Review from J B (Son of Resident) published on 24 February 2020 Submitted via Postal Card
Overall Experience

The staff are extremely helpful and considerate.

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Review from A G (Son of Resident) published on 24 February 2020 Submitted via Postal Card
Overall Experience

My dad has been here since May 2019 and we have found the care home to be really good. The staff are all approachable and respond to his needs well. There is a really relaxed feeling to the residence and we feel his needs are being met adequately.

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Review from T G (Son of Resident) published on 20 February 2020 Submitted via Postal Card
Overall Experience
Staff are wonderful.
Activities lady is brilliant.
The reception lady; great personality, helpful and a peoples person.

No problems - very satisfied.

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Review from N A (Daughter of Resident) published on 19 February 2020 Submitted via Postal Card
Overall Experience

Friendly staff and receptionist. Mum is extremely happy here, clean and tidy home.

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Review from Jean W (Resident / Service User) published on 19 February 2020 Submitted via Postal Card
Overall Experience

Came to stay for respite and have now extended my stay because I like it from day one.

Reply from Audrey Joslin, Manager at Excelcare Sherrell House

It is such a pleasure to have you with us - you brighten everyone's day! Thank you for the review.

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Review from D B (Daughter of Resident) published on 19 February 2020 Submitted via Postal Card
Overall Experience
I feel confident to leave my mother here.

Care and all staff are very friendly and deal with any concerns I may have.

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Review from Shelia M (Resident / Service User) published on 18 February 2020 Submitted via Postal Card
Overall Experience

Very pleased with friendly staff. The only problem is the neighbour who doesn't sleep at night and keeps moaning.

Reply from Audrey Joslin, Manager at Excelcare Sherrell House

Thank you so much. It always means a lot to receive compliments from the residents themselves.

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Review from Melvyn M (Son-in-law of Resident) published on 18 February 2020 Submitted via Postal Card
Overall Experience

The staff at Sherrell House has gone above and beyond for my mother-in-law.

Reply from Audrey Joslin, Manager at Excelcare Sherrell House

High praise indeed for which we are very grateful - thank you.

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Review from Natalie K (Daughter of Resident) published on 18 February 2020 Submitted via Postal Card
Overall Experience

Staff are fantastic and friendly. Mum's really happy here. The receptionist is lovely and helpful. Great place, very impressed with everything.

Reply from Audrey Joslin, Manager at Excelcare Sherrell House

Thank you so much for completing this review - we really appreciate it.

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Review from J J (Daughter of Resident) published on 18 February 2020 Submitted via Postal Card
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Hardworking and committed staff.

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Review from Lynne L (Wife of Resident) published on 18 February 2020 Submitted via Postal Card
Overall Experience
My husband has been poorly with a severe chest infection and has been looked after exceptionally well. The home has kept me informed all the way along.

Last year in October 2 members of staff saved his life by performing CPR for which I was extremely grateful as I was in Canada.

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Review from Suzanne T (Friend of Resident) published on 18 February 2020 Submitted via Postal Card
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Always welcomed by staff and manager.

My friend always looks happy and well looked after.

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Review from Leslie W (Resident / Service User) published on 18 February 2020 Submitted via Postal Card
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I've lived here for a few months and I'm happy with the care.

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Review from G G (Son of Resident) published on 17 February 2020 Submitted via Postal Card
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I have found the staff very friendly and helpful with the many problems my mother gives them but they never complain about her they just carry on as if she was one of their own.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 October 2017
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (14) & Events (1)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 11 May 2026

    Sydney and John both live at Sherrell House Care Home in Chigwell and have formed a close connection through their shared love of Arsenal Football Club. As lifelong fans, these...

  • 11 May 2026

    Sydney and John both live at Sherrell House Care Home in Chigwell and have formed a close connection through their shared love of Arsenal Football Club. As lifelong fans, these...

Upcoming Events

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare Sherrell House

Accreditations

There are no accreditations posted yet for Excelcare Sherrell House.

Meet the Team (1)

Adele Petersen
Adele PetersenJob Title:Home ManagerJoined: 2026

I am a qualified nurse and midwife with additional qualifications in psychiatric and community nursing, giving me a broad and well-rounded clinical background. Before working in elderly care, I gained extensive experience in Intensive Care, specialising in cardiac care, and I also hold a qualification in nutrition management, which supports a holistic approach to residents’ health and well-being.

Caring for older people is something I am deeply passionate about. Every resident has a life story that deserves to be respected and honoured, and I strongly believe they should always be treated with kindness, dignity, compassion, and the highest standard of care.

I chose to join the Sherrell House team because of its strong reputation for delivering high-quality, person-centred care and the commitment shown by its compassionate and dedicated team.

Outside of work, music has always been a big part of my life. I used to play both the piano and saxophone, and although it has been a while, my love of music remains. I also enjoy cooking and like to think I can occasionally channel my inner Michelin-star chef!

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