Park Hall

My Mum is very happy at Parkhall Care home. We are always made to feel welcome. I can ask anything and they will do the best to sort it out. Care staff are nice and plenty of smiles in the home. You can see that residents like the staff.

My mum has been at Park Hall care home for about 5 years. I feel she is well looked after and the staff are all great. I just wish they were given more resource to spend more time on activities and trips out with the residents, considering the cost when my Mum was self-funded! However, I do understand there has to be paperwork. There does seem an awful lot for the staff, which can get in the way of the time spent doing the actual job.

When I sat down to write this review I tried to think of a few 'buts' to slip in. I mean, "this is nice, but"; '"I like chat, but". I tried, I really did, but I couldn't think of any. There are none. My wife is a resident in the home and she loves it here, she is happy and content, as are all the residents of Lounge 4, which is the area I am familiar with. The carers are all well trained and are also nice and friendly.

This is where I intend to spend my final days.

Mum has her ups and downs but really likes this home and the staff are nice, very good and helpful.

All the staff make Mum smile and treat her very well considering their workload. Food good, Mum says. She's well looked after.

I have always been impressed by the standards set and implemented by the management and staff.

Lovely food, lots of patience, Mum is always clean and tidy. Brilliant.

Very welcoming and friendly home.

All staff show genuine care towards my dad and other residents. They are treated with respect and dignity. Meals are very good, very frequent, small snacks throughout the day. Environment is very clean and well maintained. Any spillage/accident - quickly cleaned and dealt with. Plenty of entertainment for residents.

My mother was admitted to Park Hall during the summer of 2017 following a stay in hospital. The assessment prior to her admission was carried out sympathetically and communication with myself was excellent. Her care since that time has been very good and she has settled very well. I cannot fault the carers, they are kind, understanding and compassionate, particularly at times when my mother has been quite poorly.

Greeted at the door with smiles from the staff every visit. Rooms and facilities excellent, food is of a high standard. Every person is in new clothes and attention to detail is of the highest standard.

Having worked in a care home setting myself I find that Park Hall is excellent in all areas of service to the residents (service users). The management and staff are very approachable and amicable and friendly, it is home from home and I'm more than happy that my mum is residing here, knowing that she is safe an well looked after. I wouldn't hesitate to recommend Park Hall to other potential users.

I can honestly say from the handyman to the manager all the staff are superb and grossly underpaid in my view.

My mother has settled well and her health has been maintained in the face of difficulties. It is a relief not to have to worry that she is receiving the care needed in an environment that is safe and comfortable, where she is treated with dignity. Her room which is spacious and clean has a view of the atrium. Overall I would rate the Park Hall care home as good to excellent.

Generally excellent, but lacking in activities.

Excellent care home with lovely big en-suite, clean rooms and great atmosphere. No nasty smells. Good, kind, considerate staff.

Management who care about every aspect of resident's lives. They are always helpful in regards to any relative's concerns.

Residents often get taken out for meals and trips. A hairdresser visits weekly.

Would highly recommend this care hom.

The rooms are always kept clean and the food is first class.

From the moment you walk through the door, you are greeted by the friendliest staff. They all work so hard with the residents and treat everyone with the respect you would want for your loved ones! The staff always keep you updated. With my dad, they have a lot of patience which we are very grateful for.

P.S the food is amazing and presented with great pride!

Questions are answered, every one of the staff is more than able to perform requests needed, very friendly with smiles to everyone. I noticed that attention to patients is at a very high standard. Rooms, food and management and treatment is one of the best I have come across.

Mum has been at Park Hall for over two years. Always find mum happy and well cared for. Very pleased with the staff, communication is very good excellent assistant manager. Very hands on and caring.

Staff are excellent but I think there should be more staff to help on a daily basis. If there were more staff there could be more activities.