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Park Hall

Ubberley Road, Stoke-on-Trent, Staffordshire ST2 0QS
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I must say it seems a lovely place.M C(Daughter of Resident/Service User)
Park Hall, Stoke-on-Trent
We were happy with his care and the response to anything we raised.D H(Daughter of Resident/Service User)
Park Hall, Stoke-on-Trent
nothing was too much for them and I am eternally grateful.Susan T(Daughter of Resident/Service User)
Park Hall, Stoke-on-Trent

Park Hall is a residential and dementia care home located in Stoke-on-Trent that continues to accept new residents.

Each of the 60 rooms includes en suite facilities to promote resident dignity and comfort. The home features private gardens.

Park Hall provides permanent care for older adults requiring 24-hour support, as well as respite care and trial stays. The Atrium area serves as a dedicated space for activities and social interaction.

Operated by...  

Care Provided by Park Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,192From £1,192
Residential Dementia CareFrom £1,192From £1,192

Fees can vary depending on care needs and other factors. Colleagues at Park Hall will be happy to discuss our weekly fees with you and what our fees include.

Contact Park Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Rachael Smith (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Visitors are welcome at Park Hall.

Parking

  • Onsite parking is available, including disabled spaces.

Park Hall Reviews (83)

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9.7

Park Hall has a Review Score of 9.7 (9.747) out of 10, based on 15 reviews in the last 2 years. Over all time Park Hall has 83 reviews.

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Showing 83 reviews matching selected criteria
Review from Barbara P (Sister of Resident) published on 27 June 2016 Submitted via Postal Card
Overall Experience

Since my sister has been in care, she has been very happy, well looked after, clean and in good health. I couldn't wish for a better care home for her, the staff are very helpful and listen to both myself and other sister ask any questions we need to, and they always put our minds at ease.

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Review from B C (Daughter of Resident) published on 17 March 2016 Submitted via Website
Overall Experience
Park Hall is a new care home and very homely. My parent was in the home for some time and whilst they were mobile and able to care relatively on their own with little help it was fine, but after many falls things went downhill and after a long spell in hospital mainly because the care home would not take on the responsibility of caring for them now they were not as mobile. Had to be moved to another care home and the lack of concern or contact with family was very poor and I am glad we found a caring and happy environment in her final weeks.

I found the lack of concern i.e. no calls to ask about her welfare even when in hospital was poor and when funding stopped, when they refused to take them back, we were given a weekend to remove her belongings.

Most of the staff were wonderful and did what they could as there were staffing issues.

A little more contact from admin would have been appreciated even if it was a business.

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Review from Christina R (Daughter of Resident) published on 8 September 2015 Submitted via Website
Overall Experience

Park hall is new build looks great inside and out, my aunt was on the top floor. She has memory and mobility issues , sometimes we would find her in a chair asleep. On three or more times we found her in states of distress on the floor exhausted and confused, once she had a toilet accident and had been trying to shout staff. We spoke to the staff about this, thinking they would keep a closer eye on auntie, but I sadly I'm losing my faith in the staff, and yet some staff seemed so nice. To see my aunt in there is a worry now to my brother and all the rest of our family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Activities
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Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 March 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 27 July 2026

We currently have two vacancies for care. Please contact Park Hall directly for more details.

News (4) & Events (0)

News
  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Staffordshire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...

  • 04 Nov 2025

    Anchor, England’s largest not-for-profit provider of care and housing for people in later life, is proud to announce that Jacqui Williams triumphed at the West Midlands regional final of the...

  • 09 Oct 2024

    Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...

Upcoming Events

There are no upcoming events for Park Hall.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Park Hall.

Meet the Team (0)

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