Silversprings

As soon as you drive into the grounds of Silversprings, you realise this is something special. It is everything you could possibly hope for in a Care Home. The Home itself is in beautiful gardens and is in a quiet location. Silversprings has a very light and airy atmosphere as do the residents' rooms which all have en-suite facilities. The rooms are located in 3 separate areas depending on the type or level of care required. Care is a very small word but Silversprings fulfills the whole meaning of the word. The level of care is very evident in the choice of staff and the personal level of care given to each resident. This care extends to the overall cleanliness and hygiene of Silversprings. There are 2 separate lounges, one for general activities and one if a resident prefers a quiet space. The dining room is spacious and offers a varied menu. I cannot praise Silversprings enough and it is so good to have peace of mind knowing your loved-one is so well cared for.

Overall very happy with the level of care provided. Mums condition means that her needs do change and occassional medical episodes occur. When this happens the home do contact us to discuss. The care team really do "care" and as individuals they provide this in different ways depending on their own very different personalities. There are lots of activities available and the ability to join in or remain private. The food is good and varied and again there is the option to dine privately in your room or gather in the communal restaurant area.

Silversprings care is very good, all the staff are very kind and look after my father very well. Dad enjoys the activities and has recently been on outings to the beach hut as well as a local garden centre and Tollesbury village which all helps with his overall well being. I consider that as a family we have been very lucky to have found Silversprings for Dad.

Special, supportive and secure, Silversprings staff go the extra mile. Living hundreds of miles away we cannot visit as frequently as we would like; mum receives the best care and attention and we receive regular updates, even about the smallest things. It's her birthday soon and we know she will celebrate amongst her pals and be truly spoilt whether we are able to visit of not. She loves her meals and joining in all the activities and entertainment, it's a fun, relaxed place full of dedicated staff who care.

If there is a problem or issue somebody will always ring me to inform or discuss the matter.

Visitors are made to feel very welcome and nothing is too much trouble.

Dad loves it there he gets on with the staff.Anything we ask is sorted out quickly,and are spot on letting us know of any changes in dad and his needs.we can visit any time all is running smoothly.always lots going on for those who want to join in. The food is lovely and if we want to can join dad for lunch.they always make a big deal for birthdays and bake a lovley birthday cake its 100% home from home thankyou everyone at Silversprings for looking after dad so we'll.

Staff kind, caring and respectful towards my husband's short stay. Thoughtful towards me too.

Silversprings is housed in beautiful gardens and is welcoming as soon as you enter. The home is well equipped, each room having its own en suite, 2 lounge areas downstairs and one on the first floor. Although my husband and myself have had contact with Silversprings over the last few years, sadly his health has declined as such that he is now a resident. It has been a heartbreaking decision but has eased the stress of caring for him myself and I feel like his wife again. All the staff are so friendly and caring individuals, very supportive, and all appear to be happy in their work, and they all spoil my husband! The food is very good, endless cups of tea and cakes and ice creams most afternoons. There is a daily activity programme which is varied and tailored for all the residents. Can't praise Silversprings enough, thank you all.

Helen Douzier

My mum has been a resident at Silversprings in Thorrington, Essex, for several years. She has vascular dementia and, throughout her time there, has received excellent specialist care.

On 22 March this year, Mum celebrated her 100th birthday-an incredible achievement. The staff at Silversprings truly went the extra mile to make it a special day. As well as providing a private room for family and friends to celebrate together, they decorated it with banners and balloons. The chefs prepared a lovely buffet, including options for those with specific dietary requirements. One member of staff even made Mum a beautiful birthday cake, while another bought her a lovely dress.

We all had a wonderful time, and I can't thank the staff and management enough for making such a momentous occasion even more special.

My husband needs a lot of care and the care staff have been so kind looking after him and also they look after me too when I visit nothing is too much trouble. If I do have any questions Joanne is always happy to listen and reassure me. I feel he is in safe and caring hands which is my main priority.

The staff at Silversprings have been truly amazing. Kind, tactile, very affectionate and professional. My family friend had the best care she could have ever had. Always clean, well fed and had constant company. She was never alone in her last days + hours. Every single member of staff and management know every detail and communication was beyond exceptional.

My mum has been a resident living with dementia for a while now. Myself and my sister are now not feeling as stressed as we were before mum moved in to Silversprings. The care team really get to know the residents and their family members. When we visit mum it is just a lovely daughter and mum visit. The level of care is really good and the food always looks lovely. The activities programme is published early every week with a variety of games, exercise, crafts and music for all to enjoy. Everyone is encouraged to get involved but each resident is treated as an individual who can make their own choice. This is a great care home.

You could not be more impressed the moment you enter the grounds from the main road, its just like a park with large well kept grounds including a duck pond. The staff and management are excellent every one is treated wtih are and dignity from the moment you arrive. The home is kept to a high standard of cleanliness. Food is very good with freshly cooked meals and options every day. The rooms have built in bathrooms and are cleaned daily. Hairdressers are available every Tuesday in their salon and would not hesitate to recommend Silversprings care home to anyone.

My mum is a full-time resident at SilverSprings due to dementia, and the care, kindness and respect she receives every day truly mean the world to our family. She is treated with dignity, patience and genuine warmth, and the staff have always made her feel safe, valued and cared for.

Over the Christmas period, my dad stayed at Silver Springs for respite care while we were away on holiday. As always, they went above and beyond to make him feel comfortable, settled and included, and ensured he still experienced the joy and warmth of Christmas. One particular highlight for my dad was the Boxing Day lunch, which he spoke about with such happiness. It was clear how much effort had gone into making the day special, and moments like that made all the difference to his experience and wellbeing.

Knowing that both my parents were being so well looked after gave us complete peace of mind while we were away.

SilverSprings is more than a care home - it's a community built on kindness

Afterwards, in the entrance hall, we discussed the wonderful "wishes" given to residents and all of the seasonal celebrations, as well as birthdays.

My sister is very happy and settled at Silversprings. The staff are very caring and well trained. She enjoys and takes part in all the activities. The entertainment that is booked to come into the home on a regular basis is well varied and the residents are well entertained. It is so lovely to see everyone enjoying themselves and taking part. My sister has made many friends. It is very important for myself and our family to know that she is well cared for and looked after. Residents families and friends are always made welcome.

My Mother became a resident here at Silversprings in May this year. She was diagnosed with Vascular Dementia eight years ago and it was becoming too much for us to look after her at home. It took her about a month and a half to fully settle in. Now that she is, she is happy and relaxed and has made friends. She enjoys the routines, entertainment and food and feels safe. The staff are very supportive, caring and kindly professional. I am so pleased to see her relaxed, happy and taken care off.

We moved my mum to Silversprings just over a week ago after five months in another local home, and the difference has been amazing. Previously bedbound, she is now sitting up for meals, using the bathroom, and has already enjoyed a shower.

The staff are warm, enthusiastic, and encouraging, and there's a real sense of activity and energy in the home. We are so pleased we made the move - Silversprings has already made a huge positive impact on Mum's quality of life. Keep up the good work :-)