Silversprings

Tenpenny Hill, Thorrington, Colchester CO7 8JG
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9.9 149 Reviews
  • Silversprings, Colchester
Silversprings care home in Thorrington, Essex, is encompassed by stunning landscaped gardens. The kind and compassionate team at the home delivers personalised care services, including residential, nursing, dementia and short-term respite care, offering peace of mind for today and the future.

Step inside Silversprings and you’ll be drawn in by its individual furnishings, décor and style. The ground floor lounge is a large, light-filled area - the perfect place to relax and unwind. The bedrooms at Silversprings are beautifully furnished and offer en-suite wet rooms. Keen gardeners will love the fact that ground floor rooms have their own patio doors and direct access to the gardens.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1392
  • Self-Funded Residential Dementia Care: from £1482
  • Self-Funded Nursing Care: from £1632
  • RESPITE Self-Funded Residential Care: from £1602
  • RESPITE Self-Funded Residential Dementia Care: from £1692
  • RESPITE Self-Funded Nursing Care: from £1842

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Silversprings to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Joanne Rix (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Assessment of needs
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Parking

  • Parking on-site

Silversprings Reviews (149)

9.9

Silversprings has a Review Score of 9.9 (9.884) out of 10, based on 37 reviews in the last 2 years.
Over all time Silversprings has 149 reviews.

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Reviewer Connection to Silversprings
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Review from B C (Daughter of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was diagnosed with mixed dementia approx 5 years ago and living at home with carers coming in four times daily. After a fall at home and being admitted into hospital with broken shoulder, myself and siblings decided it was no longer an option to remain at home. Mum moved into Silversprings December
2024. Apart from the amount of pressure and anxiety taken from family, mum now has a life, engaging all day with others, activities to keep her occupied. Mum is well looked after, nutritional needs taken care of and living her best life. The care and kindness at Silversprings is second to none.
Reply from Lisa Sadler, Reviews Team at Silversprings

What a lovely review. I will pass your kind comments to all the staff. Thank you for sharing your experience of the home, it really does mean a lot to us.

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Review from Caroline M (Daughter of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum continues to receive wonderful care here, looked after by hardworking, emphatic, kind and compassionate staff or our Silversprings family as we like to call them. The home itself is always clean, tidy, safe and welcoming and mum particularly likes the gardens when the weather allows. Dad still praises
the restaurant level food and really appreciates being able to dine with mum on a daily basis. Mum enjoys the entertainment on offer and loves the four legged friends and young children who visit on a regular basis. We feel very lucky that mum is able to call Silversprings home.
Reply from Lisa Sadler, Reviews Team at Silversprings

What a lovely review, thank you. We are grateful to you for taking the time to leave us feedback about your experience here at Silversprings.

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Review from R T (Daughter of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I went to visit Silversprings with the possibility of my Mum moving there to be closer to me. From the moment I walked in and was met by customer relations advisor I knew Mum would hugely benefit from living there. Staff were exceptionally friendly & professional and the home felt it had " soul". Mum
was lucky enough to move in 4 weeks later and has not looked back! She has settled in really well and has enjoyed making new friends. All aspects of her care has been excellent. The manager and all staff including maintenance team are always available and approachable for any questions/ queries. I would not hesitate to recommend Silversprings, they have truly gone above and beyond to ensure Mum feels " at home" .
Reply from Lisa Sadler, Reviews Team at Silversprings

Thank you very much for taking the time to leave us feedback about your experience here at Silversprings. It is a pleasure to have you and Mum as part of our family.

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Review from G P (Wife of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is having a very difficult time due to health problems and the care and support we have had from all the staff has been wonderful without this I do not know what I would have done. Caring for my husband cannot be easy and I want to thank them for everything. They always have time for me
too which has been wonderful. Thank you.
Reply from Lisa Sadler, Reviews Team at Silversprings

Thank you for your lovely review. You are both part of the Silversprings family.

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Review from Sarah C (Daughter of Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a daughter of a mother with alzheimers and vascular dementia, trying to manage her care at home was becoming unmanageable and making me extremely ill myself. Since Mum's admission to Silversprings in December 2024, life has been SO much better for both of us: unrecognisable from the life we both
had prior. She is exceptionally well cared for, treated with respect, dignity, humour and love. I have not seen her so happy and well-kept for many years. She is no longer lonely and is busy all the time, enjoying taking part in the wide range of activities offered daily, from baking to Bingo, from coach trips to carpet bowls.
She is eating very well and infact believes Silversprings to be a restaurant where her and her new friend eat several times a week as "you won't get better food and service anywhere else!" I've been told many of the diners are regulars for the same reason!
Admitting Mum to Silversprings was 100% the right decision. Our only regret is not having made the move sooner!
Reply from Lisa Sadler, Reviews Team at Silversprings

Thank you very much for taking the time to leave us this lovely review. It means so much to us that you are so happy with the care Mum receives. We love having her as part of the family here, as we do you!

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Review from PAUL E (Son of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum's dementia has worsened, necessitating her move into full-time care during the winter. Our initial visit to Silversprings during a dementia café was positive, with engaging entertainment and welcoming staff. Although adapting has been challenging for Mum, the staff's patient and empathetic care
has vastly improved her quality of life. Despite living far away, we are confident she receives excellent care and is in a safe and supportive environment. We express our gratitude to the Silversprings team for their dedication.
Reply from Lisa Sadler, Reviews Team at Silversprings

At Silversprings Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you for taking the time and leaving us a review.

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Review from M B (Daughter of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is happy, calm, well cared for and most of all safe at Silversprings.
My sister and I continue to be thankful for the care and attention shown by all staff at the home. All staff, whatever their role know all the residents and treat them with respect and dignity.
Reply from Lisa Sadler, Reviews Team at Silversprings

Thank you so much for taking the time to leave us this lovely feedback about your experience here at Silversprings.We love having mum, and you both as part of the Silversprings family.

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Review from M C (Niece of Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so glad my aunt is now a resident here as this is such a lovely place. Inside and out it like a hotel and having met several of the staff I no longer worry about my aunts safety and medical needs. Each time I have visited there have been activities to keep the residents occupied, and I know they
are also taken out by minibus to local attractions, such as garden centres. The food is lovely and the dementia cafe, held within the home, each month is an opportunity for carers to meet support eachother.
Reply from Lisa Sadler, Reviews Team at Silversprings

Thank you very much for taking the time to leave us feedback about your experience.At Silversprings Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are so happy to have your Aunt with us

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Review from John K (Husband of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Beautiful house and grounds well maintained and friendly welcome from staff.
Reply from Lisa Sadler, Reviews Team at Silversprings

At Silversprings Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from M R (Daughter of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved my Mum to Silversprings for a two week respite after she come home from hospital after a fall. In these two weeks mum has become her old self again, they have helped her so much, she is in a routine that is helping with her dementia.
She is eating so well and loving the daily comings and goings
which give her so much to chat about .
We have decided that in her best interest she is now a resident.
We visit any time we like and it's such a lovely friendly home. Thank you.
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Review from S W (Wife of Resident) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff from management down are so caring, professional and friendly. The care my husband is receiving in his final few months is excellent.
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Review from Peter F (Son of Resident) published on 23 December 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff looking after our mum was so very caring and can't thank them enough for their loving attention during Mum's stay.
The food was always constantly at a good tasty level.
Mum enjoyed the live entertainment when it was on.
Thank you.
Reply from Lisa Sadler, Reviews Team at Silversprings

Thank you very much for taking the time to leave us feedback about your experience. At Silversprings Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Tracy L (Daughter of Resident) published on 15 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Silversprings are fantastic. Our Mum has settled in well and we are happy that she is well looked after and safe.
We feel welcome as a family when we visit and everyone is friendly.
I would recommend this lovely home to other families.
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Review from M M (Daughter of Resident) published on 11 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved Mum to Silver Springs following two weeks of respite at another local home. In these two weeks, Mum had become a shell of her former self with no outside stimulation to help manage her dementia.
After only three weeks here I can't help but feel so happy to see Mum content, eating well, and
being social and the change was like day and night.
The staff from management down are resident focused and as a guest I'm always made to feel welcome, it's like visiting Mum at home!
Reply from Lisa Sadler, Reviews Team at Silversprings

Thank you very much for taking the time to leave us feedback about your experience. We are so pleased that you are happy with the care Mum is receiving; it is a pleasure to have her here with us. She has a wonderful sense of humour, is active and involved, and is already part of the Silversprings family, as are you.

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Review from Angela B (Wife of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My ex-husband has only been at Silversprings Care Home for about 3 weeks. They have made him feel so welcome and included and he feels really safe. It was his birthday this weekend and at very short notice the staff sorted out a room to host a large gathering, they even decorated the room with balloons
and made a huge birthday cake for him. All of the staff went above and beyond to make his day so special....even a personalised card. Myself and my daughter can't thank them enough for everything they have done for us in such a short space of time. Thank you Silversprings Care Home.
Reply from Fiona Madder, Reviews Team at Silversprings

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team

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Review from Helen D (Sister-in-law of Resident) published on 14 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister-in-law was welcomed to Silversprings earlier this year. She has always been treated with respect and as an individual. It gives me peace of mind to know she has this care all day, every day. My thanks to the management and committed staff.
Reply from Lisa O Sullivan, Reviews Team at Silversprings

Thank you very much for taking the time to leave us feedback about your experience here at Silversprings. All our residents are treated as the individuals they are, and we appreciate your sister-in-law. We are pleased that her being here allows you to have peace of mind that she is looked after.

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Review from Richard C (Husband of Resident) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife passed away at the end of July from Alzheimer's, after spending 17 months in Silversprings where she received the best care possible. My family & I have nothing but praise for the care & consideration shown to my wife & ourselves, the staff became our extended family, and we miss them as much
as our loved ones. My wife was made to feel very welcome in her new home & settled in well owing to the professionalism of care given.
Reply from Lisa O Sullivan, Reviews Team at Silversprings

Thank you very much for taking the time to leave us feedback about your experience, it means so much. We miss you all - but you know where we are and you are always welcome. The door is open at all times for family.

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Review from Susan P (Wife of Resident) published on 11 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For our family, Silversprings has been a life-saving experience. We were thrown into a devastating situation with my husband being discharged from the hospital for palliative care after an unexpected illness. Within days of arriving at Silversprings, his condition started to improve dramatically. The
standard of kindness and care he received from the very first day has undoubtedly been a major contributor to his recovery. The facilities are excellent and everywhere is spotlessly clean. The chef and kitchen staff have gone out of their way to accommodate his dietary needs and satisfy his taste buds. Management and all staff are so kind and supportive to the whole family. We will be forever in their debt. Thank you Silersprings. You are all amazing people in such a beautiful place.
Reply from Lisa OSullivan, Reviews Team at Silversprings

Thank you very much for taking the time to leave us feedback about your experience and for your kind words, it really does mean a lot. We are so happy that we can help; you and your family are part of our Silversprings family.

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Review from Heidi G (Daughter of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my Dad first came to Silver Springs I was hesitant due to their rating, however, within a few hours of being there I completely changed my view. The home is immaculately kept and the staff are friendly and engaging and soon became like family. Every day there is an activity, my dad was always encouraged
to join in downstairs or taken out for a trip. The consciously designed garden became 'our place' where we would sit and talk and peacefully admire the gorgeous flowers or look at the bunnies when talking became too difficult for my Dad. When my Dad was in hospital, he was refused to even get out of his bed. Silver Springs was the opposite and I truly believe this added to his quality of life. If you are reading this and have been concerned about the rating, please visit Silver Springs, have a cup of tea, sit in the garden, observe the interaction with residents and THEN make your judgement. Thank you Silver Springs.
Reply from Lisa O Sullivan, Reviews Team at Silversprings

At Silversprings, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and we are so grateful for your feedback. You and Mum will always be part of the Silversprings family.

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Review from Laurence G (Son of Resident) published on 6 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Now retired, I worked in the acute medical profession as a consultant for many years and have had contact with many care homes and residential facilities over the years. When my Mother required help and support I was delighted to find Silversprings and incredibly grateful that they were able to take
her in as a resident. She has really blossomed under their care, physically, mentally, and emotionally. The attention that the staff pay to the residents is fantastic, the activities are numerous and imaginative, and the facilities are clean and high quality. I cannot recommend this facility enough, both as a relative and as a medic.
Reply from Lisa O Sullivan, Reviews Team at Silversprings

What a lovely review. We thank you for your kind words and we love having Mum here with us.

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Current Review Score: 9.9 (9.884)

Overview of Review Score

The Review Score of 9.9 (9.884) out of 10 for Silversprings is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.884 for Silversprings is calculated as follows: ( (395 Excellents x 5) + (37 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 439 Ratings = 4.884
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Silversprings is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2019

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (99)

Meet the Team (1)

Joanne

Joanne Rix

Job Title: Home Manager Joined: 2020

I first qualified as a nurse back in 1987 and completed further training in 1992. I then worked in both health and social care, working with adults with learning disabilities, and mental health needs, and also as a manager of two other care homes in Suffolk. I joined Silversprings in 2020 after seeing from the Care UK website how beautiful the home is.


I believe it’s important for the home manager to be approachable, caring, and open with both their team, the families, and also and most importantly the residents that live in the home.


My favourite part of my job is knowing that no one day is the same. I love spending time with the residents and also seeing how the staff engage with them, hearing their stories from their youth and their words of wisdom to the younger generation.


Outside of work spending time with my family is my big love, I have three grown-up children, and a beautiful granddaughter who stays regularly. I also enjoy walking my Labrador, Max, in the countryside around my home. A glass of rosé wine is my favourite tipple after a long day.

Frequently Asked Questions about Silversprings

What types of Care is Silversprings registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Silversprings have?

There are 64 Single Rooms.

What are the Facilities & Services at Silversprings?

Own Furniture if required, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Silversprings to the centre of Colchester?

6.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Silversprings to verify any information. View our terms and conditions. Silversprings has an Enhanced Service - more info.