
The level of care is really good and the food always looks lovelySara L(Daughter of Resident/Service User)



The level of care is really good and the food always looks lovelySara L(Daughter of Resident/Service User)



Silversprings care home in Thorrington, Essex, is encompassed by stunning landscaped gardens. The kind and compassionate team at the home delivers personalised care services, including residential, nursing, dementia and short-term respite care, offering peace of mind for today and the future.
Step inside Silversprings and you’ll be drawn in by its individual furnishings, décor and style. The ground floor lounge is a large, light-filled area - the perfect place to...
Care Provided by Silversprings
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Silversprings for full pricing details and T&Cs.
Contact Silversprings to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Joanne Rix(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Parking
- Parking on-site
Silversprings Reviews (161)
Silversprings has a Review Score of 9.9 (9.885) out of 10, based on 35 reviews in the last 2 years.
Over all time Silversprings has 161 reviews.
Dad continues to receive wonderful care here and the staff are always attentive and helpful. I think special note for the food and also the fabulous gardens tendered to by the gardener. It's lovely to have the garden to sit down and take in this fantastic weather. Thank you all.
Hi Robert, thank you very much for taking the time to leave us feedback about your experience. It is a pleasure to look after Dad and we know how much he loves the outdoors - we are very lucky with the garden space and so glad you enjoy it.
My dad moved to Siversprings in January 2024, after a period of poor mobility and ill health. The care he received from the whole team was exemplary. Everyone was cheerful, kind and caring and he enjoyed a chat and a joke with everyone. Sadly, he succumbed to a pre-existing medical condition and died in February. The care team were kind and supportive of my family and did everything they could to help us at this difficult time. Thank you, everyone at Silversprings for making Dad's last weeks so happy. He couldn't have received better care.
Thank you very much for taking the time to leave us feedback about your experience here at Silversprings. It was our honour to look after your Dad - he was such a lovely man. We are glad that the time he did spend with us was a happy time. Please do visit at any point if you would like a coffee and a chat, we are always here.
My father has been a resident since May 2023 (respite initially but smoothly transferred to permanent) due to having had multiple falls at home and requiring care after hospital admissions. He was also subsequently diagnosed with Alzheimer's Disease, so we recognised that he would need some specialist dementia care. The manager and customer relations manager have been a wonderful support in listening to what we had been through as a family and then in settling Dad in. They have continued to ensure that he is getting the appropriate care and made adjustments so that he can participate in the many activities they offer. He has been encouraged to move around safely with a walking frame and takes part in seated exercises so has improved his strength, which all contributes to a better quality of life, more than he would have had at home. I do not live close so it is difficult to visit frequently but it gives me great peace of mind to know that he is being looked after so well.
Thank you for your lovely words, they mean so much. Dad has been a wonderful addition to our Silversprings family and we love spending time with him and doing our activities and exercises.
My husband ended his life here after being discharged from hospital for palliative care. He had previously had respite care in September 2023 and had thoroughly enjoyed his “holiday” at Silversprings. The nursing care and attention for both of us was incredible. His time here was however very short but I am sure it was the relief of feeling so relaxed and cared for that made his final hours so comfortable. It is an incredibly well-managed home led by the home manager and the customer relations manager whose management style inspires those who work for them to care for residents as they would their own family. I will always be thankful that my husband was there for his very peaceful death after a very traumatic hospital stay.
Hi, Your lovely review is so touching. It was our honor to look after your husband for his respite stay and for the end stages. He was a lovely and kind man. We will always think fondly of him. Our favorite memory will be him joining in the sports day we held at the home. Please do still pop in to see us, you became part of the family too.
The facilities are very clean and well-maintained, and the staff are caring and considerate.
They made the whole process from viewing to admission as easy as possible.
Regular updates on my aunt's health were received, and they were happy to answer any questions at any time.
I am happy to recommend their services to anybody who requires care home support.
We are so appreciative that you have left us such a wonderful review. We miss your aunt greatly for her sense of humour and love of chocolate! Please do still visit if you are back in the area, it would be lovely to see you for a cuppa.
My father was transferred to Silverspring's for end-of-life care. At the time of his arrival, he was worried, frightened, apprehensive, and in a low mood. From the very first day, he was greeted as a loved family member. He was treated with compassion, empathy and respect. The staff went out of their way to make his final weeks as comfortable and as worry-free as possible. I will forever be grateful to the manager and her team for the care and love that was shown to my father and our entire family at that awful time.
What a lovely and heartwarming review, thank you. We are touched by your kind words and we are so happy that you were pleased with the standard of care your Dad received. We remember Dad fondly each time we see the fish tank, we are still so grateful for his kindness. Please still do pop in to see us for a cuppa.
My father-in-law was a resident for 8 months for end-of-life care. In that time he was treated with great care and respect. I was especially touched that one of the maintenance team used to take the time and trouble to drop in for a chat to help keep his spirits up. He didn't have to do that. I was so impressed by his kindness and the culture of the entire home which encouraged that sort of thoughtfulness.
We are so grateful for you spending the time to leave this touching review. It is lovely that you have spoke about the culture that we imbed in the home - we treat all the residents with the kindness and respect that we would want to receive. Your father in law is greatly missed. Please do still come and visit, it would be lovely to see you.
Silver Springs is a friendly and welcoming place, and there are so many activities on offer for residents, along with staff who go out of their way to involve and connect with the residents.
All members of staff, including those on reception, maintenance staff, activities staff, care and nursing staff, and the manager, were friendly, warm and welcoming.
Thank you
Many thanks, the Care UK team.
The staff were also very supportive of my sister and I. Knowing he was safe and being cared for so well took a massive weight off our minds. We could not be more grateful to the manager and all her wonderful staff.
At Silversprings Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Your Dad was a lovely man, and it was our pleasure to look after him and your family.
All the staff are amazing, helpful, friendly, compassionate and caring. Yep, when the time comes it would be Silversprings for me. Warmest regards.
Thank you so much for leaving us feedback about your experience of Silversprings. We are thrilled you are so happy with the service we provide. We love that Dad is part of the Silversprings family.
Our dad joined the Siversprings family in June 2023 after living in his own home no longer became an option due to his decline in health. This was an emotional time for the family, but thanks to the incredible staff Dad settled in well. The difference in him now is incredible, he’s happy and extremely well cared for, joins in with games, singing, arts and crafts and so much more, in fact his life is busier than mine! I would never hesitate to recommend Silversprings, it’s so much more than a residential care home (or club as my dad calls it). The staff, from the management down, work so hard to ensure everything runs smoothly, nothing is too much trouble, any queries get answered, any concerns are quickly addressed. I love visiting my dad, everyone is so friendly, it’s like a second home. Well done Silversprings, keep up the good work and thank you.
Thank you very much for taking the time to leave us feedback about your experience. At Silversprings Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We love having Dad as part of the Silversprings family.
Wonderful welcome. Very efficient, excellent management. Very friendly staff who cannot do enough to help.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Silversprings Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Unfortunately, he was discharged with an ongoing infection and had to go back to hospital. But then discharged again on 28th February. I was told that this was palliative care, but instead, he got better. Everyone treated him like a real person. I believe as a general rule care homes need to employ more staff but given that criticism, which is to do with care homes generally and not specifically this particular one, my husband was treated very well, to the extent he has recovered sufficiently to come home. There is no better recommendation!
At Silversprings Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We are so glad we could help in getting your husband well enough to go home. We are so happy for you both.
My mum was in the home for a couple of weeks before passing away. However, during that time, Silversprings looked after her with care and compassion. They also looked after my welfare, along with my wife's. It was difficult for us as we do not live nearby, but we had no concerns about her well-being. A lovely environment, which I would recommend.
Thank you for taking the time to write such a lovely review. It means so much to the team to hear these comments. It was our pleasure to look after Mum, and we are glad we could offer some comfort to you and her family.
We are really pleased about the way our mother has settled into the care home and the attention to detail paid by all members of staff.
We really appreciate you taking the time to leave a review. We are so pleased both you and Mum are happy.
My father-in-law was discharged from the hospital into the nursing wing following an unexpected terminal diagnosis. To date, we have been very impressed and reassured by the quality of the care which he has received. A residential environment was a completely new experience for him, and he has been constantly reassured and supported by the lovely staff. He enjoys the food, is treated with dignity and respect, and nothing is too much trouble. We are so grateful to the staff and management for their care and professionalism.
Thank you for such a lovely review and your kind words. It is our pleasure to look after your father-in-law, and we are glad we were able to make this a smooth process for you all.
My mum was very well cared for. She was kept very comfortable, and her medical and personal needs were very well catered for. The staff also looked after my dad (especially) and me too and provided us with much-needed support - nothing was ever too much trouble. We are very grateful to you all. Thank you.
Thank you so much for this review of the home and the staff; it really does mean a lot to us. It was an honour to look after Mum, and we are always here to support you.
When my wife was moved into Silversprings in June 2022, she was in a sorry state with Vascular Dementia, unable to do anything for herself, bedridden and invaded with bed sores as well. The staff fought hard to improve her mobility and provided her with an airflow chair so she could go into the lounge to be involved with quizzes, Church services and sing along with the other residents. The staff were always kind with good humour and laughter. And when I was feeling down in the dumps, they kept me going. We were encouraged to treat her room as home.
It means a lot to us that you took the time to leave a review; thank you for your kind words. We are so glad you were happy with the level of care your wife received from our team, and it was a pleasure to have looked after her.
Both I and my brother feel she is in the best place, and this gives us peace of mind.
Would highly recommend it to anyone.
We cannot thank you enough for this lovely review. It is so nice to hear you are happy with the level of care Mum is getting here at Silversprings, and we are thrilled you would recommend us.
We were all greeted by kind, friendly, warm care staff and after being shown around we were shown to Mum's room; it was lovely, clean and a good size with lovely views. The care home staff are always so kind and listen to any concerns you have.
Dad can stay with Mum from 10 am until whenever he wants to leave. It's like a second home for him too!
Thank you for rating us five stars. It really means a lot to the team. We are glad to hear the family is happy with the home, as well as Mum.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 February 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Silversprings.
Accreditations
There are no accreditations posted yet for Silversprings.
Meet the Team (1)

I first qualified as a nurse back in 1987 and completed further training in 1992. I then worked in both health and social care, working with adults with learning disabilities, and mental health needs, and also as a manager of two other care homes in Suffolk. I joined Silversprings in 2020 after seeing from the Care UK website how beautiful the home is.
I believe it’s important for the home manager to be approachable, caring, and open with both their team, the families, and also and most importantly the residents that live in the home.
My favourite part of my job is knowing that no one day is the same. I love spending time with the residents and also seeing how the staff engage with them, hearing their stories from their youth and their words of wisdom to the younger generation.
Outside of work spending time with my family is my big love, I have three grown-up children, and a beautiful granddaughter who stays regularly. I also enjoy walking my Labrador, Max, in the countryside around my home. A glass of rosé wine is my favourite tipple after a long day.
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