Silversprings

In the six weeks, Mother has been here, the care and support have been excellent. I have seen a lot of improvement in Mum, but she will always need 24-hour care. After the 6-weeks respite and assessment, we are hoping that she will be able to stay at the home.

My elderly independent father has lived alone for 22-years since the unexpected passing of his wife and my mother. Following a series and falls and the breakage of a collarbone, he has needed professional care and support to maximise recovery prospects. Fortunately, he is now in the comfortable environment of Silversprings. The first-class care team recognise daily needs, and my father sees response and genuine enthusiasm. All uplifting for him. Changes in health and mobility are challenging and often difficult to keep the right balance of care and the involvement of helpful and thoughtful people makes such a difference. My father positively remains encouraged by those around him.

My mother joined this care home, and we have all found it a very pleasant and friendly environment. The staff are hardworking and caring. The management keeps you well informed, and the meals look very appealing. Whenever I visit, it is clean and tidy, and everyone is very helpful. A big thank you to all involved.

A terminally ill dear friend of mine came to Silversprings after a three weeks stay in the hospital, where I was disappointed with the level of care she was receiving. I advised the manager of my concerns, and every step was taken to ensure her stay was as comfortable and happy as it could be. Every single member of staff from the cleaning, maintenance workers, receptionist, carers and management team guided both myself and my friend through the process. My friend was able to have a good quality of life, enjoying lunches with friends, participating in quizzes and carol concerts in addition to being humoured by the staff. After my friends passing on 22/12, all staff were incredibly supportive, and I will never ever be able to thank all of them enough.

Well informed when we were looking for a care home. Allowed to look around. Both my daughter and I have been very pleased with the help we have received. My husband appears to have settled well, and I must say, the carers are all very helpful. All in all, a very good start.

Review period after one week Mum in isolations. I cannot speak highly enough of the friendly and professional welcome and subsequent care. Everybody from before admission to daily caring activities has been first class, i.e. management, administration, reception, and especially levels of care staff who are consistently very friendly, focused, took time to understand Mum (and me) resulting in a marked improvement in Mum already. The Covid practices are thorough/well-practised to safeguard all.

I came for respite for two weeks, then needed two more weeks to help me after needing more help to look after my husband. I felt the care and all the staff were amazing, so I, along with my husband, have decided to stay at Silversprings. We look forward to this new chapter in our lives.

My wife and myself will be staying at Silversprings to be looked after by the lovely care people and management.

My husband spent only about a week in Silversprings whilst we waited for a care package to be put in place after three weeks in hospital where he was diagnosed with Pancreatic Cancer. The home is beautifully set in lovely gardens, and the rooms are clean and comfortable. The staff are well trained, kind, compassionate and efficient, and I was very satisfied with the care they gave my husband.

My late husband was looked after and cared for in a very caring and friendly way. He was always happy when the family visited him. He was always clean and well looked after; I would recommend the home to anyone.

When visiting my husband, I found the staff to be friendly and helpful during a difficult period fir to the coronavirus. I would be quite happy to recommend Silversprings.

I cannot praise the team enough.

Our mother was here for respite care, and she settled very quickly. The staff were very good, kind and attentive. They looked after her very well. Mum enjoyed the food and was always clean and tidy. One observation would be to keep the person's clothes with the correct person. We noticed that she had somebody else's clothes on at times. We were very pleased with her care and all of the staff.

Mum was transferred to Silversprings out of hospital for palliative care. The team did a great job for the short time she was there and kept me in the loop with information and updates.

When I visited, they seemed to be taking good care of Mum, and the nurses I spoke to were very compassionate.

The staff at Silversprings went above and beyond while caring for my mum. They were kind, thoughtful, compassionate and loving to my mum and us, her visitors. I would highly recommend Silversprings if you are looking for a home for your loved one(s).

in a big circle. Much more like home. I would give it top marks.

She looks so cared for - hair done at hairdressers.

So happy that Mum appears to have settled in well. Lovely to see her happy in photos on a day trip to the garden centre and beach. I can relax knowing she is in safe hands.

Have spent two weeks here and been well cared for in every respect. The staff are very caring and very patient with all the patients; it's lovely to see them. I shall be quite happy to recommend Silversprings to friends.

My nan called this home her palace. She was treated like the Queen by staff and says the food couldn't be faulted. Nan was at the home for 6 week respite care before returning to her own home. I have no doubt if she requires a care home in the future Silversprings will be our first point of call. The rooms and the grounds are beautiful and tranquil full of wildlife. Her experience even during Covid could not be faulted. Thank you for caring for her so well!