Silversprings

Tenpenny Hill, Thorrington, Colchester CO7 8JG
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9.9 149 Reviews
  • Silversprings, Colchester
Silversprings care home in Thorrington, Essex, is encompassed by stunning landscaped gardens. The kind and compassionate team at the home delivers personalised care services, including residential, nursing, dementia and short-term respite care, offering peace of mind for today and the future.

Step inside Silversprings and you’ll be drawn in by its individual furnishings, décor and style. The ground floor lounge is a large, light-filled area - the perfect place to relax and unwind. The bedrooms at Silversprings are beautifully furnished and offer en-suite wet rooms. Keen gardeners will love the fact that ground floor rooms have their own patio doors and direct access to the gardens.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1392
  • Self-Funded Residential Dementia Care: from £1482
  • Self-Funded Nursing Care: from £1632
  • RESPITE Self-Funded Residential Care: from £1602
  • RESPITE Self-Funded Residential Dementia Care: from £1692
  • RESPITE Self-Funded Nursing Care: from £1842

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Silversprings to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Joanne Rix (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Assessment of needs
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Parking

  • Parking on-site

Silversprings Reviews (149)

9.9

Silversprings has a Review Score of 9.9 (9.884) out of 10, based on 37 reviews in the last 2 years.
Over all time Silversprings has 149 reviews.

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Review from Jane W (Niece of Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful buildings and gardens. Friendly, caring staff, refreshments always available to residents and visitors. Comfortable bedrooms with ensuite shower room etc.
Patients treated with dignity. Problems solved quickly and efficiently.
Overall very happy with the experience of moving my aunt into
Silversprings as a resident.
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Review from Irene A (Sister of Resident) published on 4 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother is a resident of this home he has been treated with kindness caring people. He is happy and well looked after. He now goes out to trips which he could not do before this has made him happy. Thank you to all the staff
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Review from D C (Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I booked in for a 4-week stay after prolonged period in hospital. This was to aid recovery and gain some fitness and weight. Worked well; room comfortable, nursing care good, food excellent, gardens good for walking exercise. Gained 1lb per week in weight.
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Review from R W (Nephew of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So far I am very pleased with the care my aunt has received.
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Review from Rosa B (Partner of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very well looked after. Friendly considerate staff. Residents are clean, well fed and occupied where possible and well cared for.
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Review from Elizabeth B (Daughter of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff have been very caring and helpful in the transition from home to care home.
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Review from C W (Friend of Resident) published on 6 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Silversprings is a beautiful home. The staff are very friendly and helpful. The rooms are large which accommodates for all the equipment needed to care for the residents. The home itself is very clean and welcoming.
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Review from Andrea (Granddaughter of Resident) published on 6 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan was here for respite and everything was excellent. I would definitely recommend this care home.
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Review from Y W (Daughter of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my mum came into Silversprings she was sad, frail, depressed, didn't care about how she looked, never eat very much. What a difference. Now she is happy, well fed, clean. I can't thank all involved enough. Plus she hays that she wants to stay here forever. What a difference now.
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Review from C W (Relative of Resident) published on 15 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent experience. Staff friendly and helpful. Relative well cared for.
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Review from J D (Daughter of Resident) published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely pleased and satisfied with the care my father received during his (unfortunately short) stay at Silversprings.
All the staff were extremely helpful and kind.
I could not have asked for a more caring attitude.
They were available to talk about my father whenever we needed it, and I
will always be grateful that he ended his life here and not in a hospital.
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Review from B R (Daughter-in-law of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So impressed with Silversprings. This is the best nursing home facilities I have encountered over many years as a GP working in many parts of England and Scotland. Spotlessly clean, no odours, really lovely staff who clearly care and are doing their best to ensure that happens. Really impressed. Well
done. Staffing levels at weekends, especially morning seems at times less than usual.
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Review from Maggie B (Daughter of Resident) published on 22 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my 94-year-old, fiercely independent mum was rushed into hospital for a major operation it became clear that she wasn't well enough to be discharged to her own home. We were in despair until we found Silversprings. They moved heaven and earth to help us - within two days mum was out of the hospital
and in a lovely room where she said, she was 'in the lap of luxury'. Nothing was too much trouble for the staff, they were flexible enough to meet all her needs, the food was outstanding and nursing care was available whenever required. In fact, Mum was so well cared for that she returned home within two weeks, almost fully recovered. It's also worth noting that we had paid for a week longer than Mum needed but the extra money was refunded in full. I would highly recommend Silversprings - they were there for us in dark days when we needed help. Thank you Silversprings!
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Review from Jem H (Husband of Resident) published on 14 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I bring my wife to the Care Club each week. She enjoys her day at Silversprings where the staff are welcoming and professional. I appreciate the feedback given to me about how she has been throughout the day and what she ate, or left, at lunchtime.
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Review from Maureen H (Wife of Resident) published on 1 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband came to Silverspring only 3 days ago but he feels very relaxed because all the staff (admin, chefs and carers) have been very caring and friendly. Hopefully, fingers crossed, I am sure, this continues.
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Review from Joyce H (Sister of Resident) published on 31 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is settling now a bit better she is very well cared for and safe. Has lunch there which is very good.
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Review from Edward W (Husband of Resident) published on 31 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I started taking my wife for daycare about three months ago. I thought my wife wouldn't like it, I felt guilty but to my surprise she loved it. It was a beautiful building set in lovely grounds, it was clean and tidy and the staff were pleasant and helpful. My wife was quick to settle down soon made
friends and enjoyed the activities and entertainment, she also enjoyed the meals. It gave me a little relief and time to myself
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Review from Keith H (Husband of Resident) published on 29 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Silversprings Thorrington is quite excellent in every way. My wife had lost the use of her limbs, both arms and legs and was incontinent doubly so. Although she could hear, her speech was very limited with moderate Alzheimer's problem. The nursing staff fully understood her situation, she was turned
every two/three hours and as a result, had no painful sore areas.
Equally, the staff were without exception, always cheerful, caring and all knew her Christian name from day one.


A first class home, a great comfort to me on her last days.

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Review from Richard P (Son of Resident) published on 9 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother stayed at Silversprings for the last eleven months of her life. She declined slowly with vascular dementia but was always treated with respect, kindness, and genuine affection. Mum declined swiftly in the last few weeks but the nursing staff were experienced, professional and understand the
stages she was going through. Having such wisdom reassured us that Mum was in the best possible care. The staff could not have done more or shown more genuine affection. At the end, carers saw to her every need and she slipped away peacefully. Both her closest carers came to her funeral which was lovely.
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Review from Beverley C (Daughter of Resident) published on 12 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father returned to Silversprings again this year for respite for my mother to have a complete break. My father enjoyed the company of other residents in activity sessions. Found all staff friendly and helpful. Meal times and food choice excellent. Silversprings has wonderful grounds and my father
enjoyed sitting in the gardens. My mother was able to go away on holiday confident that my father would be looked after to the highest standard. My mother will be only too pleased to return again next year.
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Current Review Score: 9.9 (9.884)

Overview of Review Score

The Review Score of 9.9 (9.884) out of 10 for Silversprings is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.884 for Silversprings is calculated as follows: ( (395 Excellents x 5) + (37 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 439 Ratings = 4.884
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Silversprings is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2019

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (99)

Meet the Team (1)

Joanne

Joanne Rix

Job Title: Home Manager Joined: 2020

I first qualified as a nurse back in 1987 and completed further training in 1992. I then worked in both health and social care, working with adults with learning disabilities, and mental health needs, and also as a manager of two other care homes in Suffolk. I joined Silversprings in 2020 after seeing from the Care UK website how beautiful the home is.


I believe it’s important for the home manager to be approachable, caring, and open with both their team, the families, and also and most importantly the residents that live in the home.


My favourite part of my job is knowing that no one day is the same. I love spending time with the residents and also seeing how the staff engage with them, hearing their stories from their youth and their words of wisdom to the younger generation.


Outside of work spending time with my family is my big love, I have three grown-up children, and a beautiful granddaughter who stays regularly. I also enjoy walking my Labrador, Max, in the countryside around my home. A glass of rosé wine is my favourite tipple after a long day.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Silversprings to verify any information. View our terms and conditions. Silversprings has an Enhanced Service - more info.