Silversprings

Nice atmosphere inside with excellent garden. Some difficulty in getting through by telephone at present due to my wife's poor eyesight and very little feeling in her fingertips for using a mobile phone. I am trying to place a voice-operated mobile phone.

We placed my aunt at Sliversprings in February, and she immediately settled in. She enjoys social contact, has made new friends, and loves the staff. She has said the food is top-notch. Her health and care needs are being supported to an excellent standard, and we are delighted with the service. The staff are fantastic - always approachable, and nothing is too much trouble. A fantastic care home setting and team.

My husband has only been at Silversprings for two weeks, so I can't comment on some issues. He has settled well, and the staff are really good with him. He was a photographic journalist, therefore, the staff are producing photos for him to look through. On the whole, so far, I am very happy with the care he is receiving.

My stay at "Silverspring" has been very good with support from all the staff in helping me to recover from the serious back injuries that I suffer from. The food has been excellent with a varied menu and a good supply of different vegetables. Nothing was too much trouble for the staff.

Silversprings is amazing! It's clear how much the staff genuinely care! It's clean and very professional, yet homely. Every member of staff that my family and I have dealt with have been great! I couldn't recommend Silversprings enough!

My mum is ok. Her safety and well being are my priority, I and the family are very pleased with the home and the care she is having; it is such a weight off our shoulders knowing that. Now that we can now visit her in her room, it is much better, as she is losing her hearing and sight, it makes visiting her better for all of us.

Prior to Covid, I was happy with the overall care, otherwise, we wouldn't have stayed for ten and a half years. After Covid, management seems to have got better, but I cannot form much of an opinion regarding the home itself, unlike when I used to visits almost every day and was moulded with several things.

Over the later few weeks, I have been treated very well and had help from all staff and management. Hope this continues. God Bless you all with continued good work.

My aunt has settled very well having been admitted to Silversprings in February 2021. She had benefitted from the interaction with staff and residents and feels safe and cared for. She enjoys the food, particularly the selection of fresh vegetables etc. It is difficult to comment on the activities as these are restricted due to the pandemic but does enjoy what is on offer, particularly the opportunity to sit and chat in the garden when weather permits.

Following a stay in the hospital, Silversprings couldn't have been more helpful in assisting with Mums care and residency in Silversprings. The staff and management have been great; nothing is too much trouble. Mum is settling in well, and it is a great comfort to know she is being cared for so well.

Thank you for caring for our dad.

Illness and placement for a family member are always difficult, and with Covid it has added so much extra. We genuinely thank the manager and her team for such a welcome and support before, during and even once placed at Silversprings. The communication has been extrememly important as we live a distance away and once seeing the rooms and quality of finish it made it feel right. Most importantly is the high standard level of care which shone through in the commitment and concern for all involved. Please Look at this as a potential Possibilty for short Respite or Longer stay, We truly cannot compliment the manager enough at a difficult time.

Silversprings care home has really helped Mum settle in and make her feel at home. When it was her 100th birthday; they couldn't do enough to help her celebrate it, even making her a lovely cake and a glass of wine. We were allowed to visit her on her big day, all socially distanced. The staff were superb. Mum has adopted them all as part of her family, which in these trying times, is a massive relief for all our family.

Very nice clean home, the care is very good and my mother has settled in the home very nicely. Always a good report. The food is very nice and the choices they can have.

All staff very friendly, have shown great commitment through the current pandemic. Mum is very happy at Silversprings. Thank you.

Coronavirus - It was a very stressful not being able to see my husband as his dementia made him unable to understand why I couldn't see him. I would normally spend a couple of hours a day with him. As far as I could see when I was able to see him in the garden that he had lost a lot of weight and looked very stressed but the care he received was amazing.

Thank you all.

My mum has lived at Silversprings for years now. My experience is one of beautiful, comforting, surroundings coupled with the wonderful staff that care so much about their residents! Thank you for so much love and support to mother!

My great grandfather was only in Silversprings for a very short period. The staff were very caring, kind and looked after him extremely well, everyone made us feel welcome and I would recommend this home to anyone who wanted their loved ones looked after. Thank you so very much for your kindness and compassion. A lovely home for anyone to be in.

I would have no hesitation at all in placing my sister permanently in Silver Springs - or again for respite care - should the need arise.