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Silversprings

Tenpenny Hill, Thorrington, Colchester, Essex CO7 8JG
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The level of care is really good and the food always looks lovelySara L(Daughter of Resident/Service User)
Silversprings, Colchester
Silversprings, Colchester
Silversprings, Colchester

Silversprings care home in Thorrington, Essex, is encompassed by stunning landscaped gardens. The kind and compassionate team at the home delivers personalised care services, including residential, nursing, dementia and short-term respite care, offering peace of mind for today and the future.

Step inside Silversprings and you’ll be drawn in by its individual furnishings, décor and style. The ground floor lounge is a large, light-filled area - the perfect place to...  

Care Provided by Silversprings

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,575From £1,771
Residential Dementia CareFrom £1,670From £1,878
Nursing CareFrom £1,840From £2,070
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.

Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Silversprings to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Joanne Rix(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Parking

  • Parking on-site

Silversprings Reviews (161)

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9.9

Silversprings has a Review Score of 9.9 (9.885) out of 10, based on 35 reviews in the last 2 years. Over all time Silversprings has 161 reviews.

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Showing 161 reviews matching selected criteria
Review from Sarah C (Daughter of Resident) published on 21 May 2025 Submitted via Website
Overall Experience
As a daughter of a mother with alzheimers and vascular dementia, trying to manage her care at home was becoming unmanageable and making me extremely ill myself. Since Mum's admission to Silversprings in December 2024, life has been SO much better for both of us: unrecognisable from the life we both had prior. She is exceptionally well cared for, treated with respect, dignity, humour and love. I have not seen her so happy and well-kept for many years. She is no longer lonely and is busy all the time, enjoying taking part in the wide range of activities offered daily, from baking to Bingo, from coach trips to carpet bowls.
She is eating very well and infact believes Silversprings to be a restaurant where her and her new friend eat several times a week as "you won't get better food and service anywhere else!" I've been told many of the diners are regulars for the same reason!

Admitting Mum to Silversprings was 100% the right decision. Our only regret is not having made the move sooner!

Reply from Lisa Sadler, Reviews Team at Silversprings

Thank you very much for taking the time to leave us this lovely review. It means so much to us that you are so happy with the care Mum receives. We love having her as part of the family here, as we do you!

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Review from PAUL E (Son of Resident) published on 13 May 2025 Submitted via Website
Overall Experience

Mum's dementia has worsened, necessitating her move into full-time care during the winter. Our initial visit to Silversprings during a dementia café was positive, with engaging entertainment and welcoming staff. Although adapting has been challenging for Mum, the staff's patient and empathetic care has vastly improved her quality of life. Despite living far away, we are confident she receives excellent care and is in a safe and supportive environment. We express our gratitude to the Silversprings team for their dedication.

Reply from Lisa Sadler, Reviews Team at Silversprings

At Silversprings Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you for taking the time and leaving us a review.

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Review from M B (Daughter of Resident) published on 9 May 2025 Submitted via Website
Overall Experience
Mum is happy, calm, well cared for and most of all safe at Silversprings.

My sister and I continue to be thankful for the care and attention shown by all staff at the home. All staff, whatever their role know all the residents and treat them with respect and dignity.

Reply from Lisa Sadler, Reviews Team at Silversprings

Thank you so much for taking the time to leave us this lovely feedback about your experience here at Silversprings.We love having mum, and you both as part of the Silversprings family.

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Review from M C (Niece of Resident) published on 25 April 2025 Submitted via Postal Card
Overall Experience

I am so glad my aunt is now a resident here as this is such a lovely place. Inside and out it like a hotel and having met several of the staff I no longer worry about my aunts safety and medical needs. Each time I have visited there have been activities to keep the residents occupied, and I know they are also taken out by minibus to local attractions, such as garden centres. The food is lovely and the dementia cafe, held within the home, each month is an opportunity for carers to meet support eachother.

Reply from Lisa Sadler, Reviews Team at Silversprings

Thank you very much for taking the time to leave us feedback about your experience.At Silversprings Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are so happy to have your Aunt with us

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Review from John K (Husband of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience

Beautiful house and grounds well maintained and friendly welcome from staff.

Reply from Lisa Sadler, Reviews Team at Silversprings

At Silversprings Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from M R (Daughter of Resident) published on 23 January 2025 Submitted via Website
Overall Experience
I moved my Mum to Silversprings for a two week respite after she come home from hospital after a fall. In these two weeks mum has become her old self again, they have helped her so much, she is in a routine that is helping with her dementia.
She is eating so well and loving the daily comings and goings which give her so much to chat about .
We have decided that in her best interest she is now a resident.

We visit any time we like and it's such a lovely friendly home. Thank you.

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Review from S W (Wife of Resident) published on 9 January 2025 Submitted via Postal Card
Overall Experience

All the staff from management down are so caring, professional and friendly. The care my husband is receiving in his final few months is excellent.

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Review from Peter F (Son of Resident) published on 23 December 2024 Submitted via Website
Overall Experience
The staff looking after our mum was so very caring and can't thank them enough for their loving attention during Mum's stay.
The food was always constantly at a good tasty level.
Mum enjoyed the live entertainment when it was on.

Thank you.

Reply from Lisa Sadler, Reviews Team at Silversprings

Thank you very much for taking the time to leave us feedback about your experience. At Silversprings Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Tracy L (Daughter of Resident) published on 15 December 2024 Submitted via Website
Overall Experience
All the staff at Silversprings are fantastic. Our Mum has settled in well and we are happy that she is well looked after and safe.
We feel welcome as a family when we visit and everyone is friendly.

I would recommend this lovely home to other families.

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Review from M M (Daughter of Resident) published on 11 December 2024 Submitted via Website
Overall Experience
I moved Mum to Silver Springs following two weeks of respite at another local home. In these two weeks, Mum had become a shell of her former self with no outside stimulation to help manage her dementia.
After only three weeks here I can't help but feel so happy to see Mum content, eating well, and being social and the change was like day and night.

The staff from management down are resident focused and as a guest I'm always made to feel welcome, it's like visiting Mum at home!

Reply from Lisa Sadler, Reviews Team at Silversprings

Thank you very much for taking the time to leave us feedback about your experience. We are so pleased that you are happy with the care Mum is receiving; it is a pleasure to have her here with us. She has a wonderful sense of humour, is active and involved, and is already part of the Silversprings family, as are you.

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Review from Angela B (Wife of Resident) published on 18 November 2024 Submitted via Website
Overall Experience

My ex-husband has only been at Silversprings Care Home for about 3 weeks. They have made him feel so welcome and included and he feels really safe. It was his birthday this weekend and at very short notice the staff sorted out a room to host a large gathering, they even decorated the room with balloons and made a huge birthday cake for him. All of the staff went above and beyond to make his day so special....even a personalised card. Myself and my daughter can't thank them enough for everything they have done for us in such a short space of time. Thank you Silversprings Care Home.

Reply from Fiona Madder, Reviews Team at Silversprings

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team

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Review from Richard C (Husband of Resident) published on 13 November 2024 Submitted via Website
Overall Experience

My wife passed away at the end of July from Alzheimer's, after spending 17 months in Silversprings where she received the best care possible. My family & I have nothing but praise for the care & consideration shown to my wife & ourselves, the staff became our extended family, and we miss them as much as our loved ones. My wife was made to feel very welcome in her new home & settled in well owing to the professionalism of care given.

Reply from Lisa O Sullivan, Reviews Team at Silversprings

Thank you very much for taking the time to leave us feedback about your experience, it means so much. We miss you all - but you know where we are and you are always welcome. The door is open at all times for family.

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Review from Susan P (Wife of Resident) published on 11 October 2024 Submitted via Postal Card
Overall Experience

For our family, Silversprings has been a life-saving experience. We were thrown into a devastating situation with my husband being discharged from the hospital for palliative care after an unexpected illness. Within days of arriving at Silversprings, his condition started to improve dramatically. The standard of kindness and care he received from the very first day has undoubtedly been a major contributor to his recovery. The facilities are excellent and everywhere is spotlessly clean. The chef and kitchen staff have gone out of their way to accommodate his dietary needs and satisfy his taste buds. Management and all staff are so kind and supportive to the whole family. We will be forever in their debt. Thank you Silersprings. You are all amazing people in such a beautiful place.

Reply from Lisa OSullivan, Reviews Team at Silversprings

Thank you very much for taking the time to leave us feedback about your experience and for your kind words, it really does mean a lot. We are so happy that we can help; you and your family are part of our Silversprings family.

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Review from Heidi G (Daughter of Resident) published on 30 September 2024 Submitted via Website
Overall Experience

When my Dad first came to Silver Springs I was hesitant due to their rating, however, within a few hours of being there I completely changed my view. The home is immaculately kept and the staff are friendly and engaging and soon became like family. Every day there is an activity, my dad was always encouraged to join in downstairs or taken out for a trip. The consciously designed garden became 'our place' where we would sit and talk and peacefully admire the gorgeous flowers or look at the bunnies when talking became too difficult for my Dad. When my Dad was in hospital, he was refused to even get out of his bed. Silver Springs was the opposite and I truly believe this added to his quality of life. If you are reading this and have been concerned about the rating, please visit Silver Springs, have a cup of tea, sit in the garden, observe the interaction with residents and THEN make your judgement. Thank you Silver Springs.

Reply from Lisa O Sullivan, Reviews Team at Silversprings

At Silversprings, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and we are so grateful for your feedback. You and Mum will always be part of the Silversprings family.

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Review from Laurence G (Son of Resident) published on 6 August 2024 Submitted via Website
Overall Experience

Now retired, I worked in the acute medical profession as a consultant for many years and have had contact with many care homes and residential facilities over the years. When my Mother required help and support I was delighted to find Silversprings and incredibly grateful that they were able to take her in as a resident. She has really blossomed under their care, physically, mentally, and emotionally. The attention that the staff pay to the residents is fantastic, the activities are numerous and imaginative, and the facilities are clean and high quality. I cannot recommend this facility enough, both as a relative and as a medic.

Reply from Lisa O Sullivan, Reviews Team at Silversprings

What a lovely review. We thank you for your kind words and we love having Mum here with us.

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Review from T S (Daughter of Resident) published on 19 June 2024 Submitted via Website
Overall Experience

My father took up residence for end-of-life care. We could not fault the home or the staff. We were there every day for six weeks, and an overnight stay was also facilitated. My father was treated with respect and dignity. The staff were knowledgeable and cared just as much for our welfare. They always made themselves available to talk us through any questions we had. We were always welcomed and kept immediately updated on my dad's condition. No request was too much. We all felt safe and cared for. We were overwhelmed by the kindness, caring and compassion demonstrated by all. The home was very clean, the food was freshly cooked and nutritious. I could not fault the cleanliness of both the home and the surrounding grounds. They truly made an extremely difficult time for the family easier to bear. Even when my dad passed and left the premises the staff lined the exit route which was most humbling. We experienced first-class treatment and my dad personally received exceptional care.

Reply from Lisa OSullivan, Reviews Team at Silversprings

Thank you so much for leaving us such a lovely review, it really does mean a lot to us. We are so happy we could look after Dad and you as a family.

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Review from S B (Daughter of Resident) published on 11 June 2024 Submitted via Website
Overall Experience

Very pleased with the level of care, the staff are approachable and friendly. Lots of activities are available for residents and use of the well-maintained and beautiful grounds. Mum enjoys her meals which are nutritious and well presented.

Reply from Lisa OSullivan, Reviews Team at Silversprings

Thank you for your kind words. We love having feedback and I will pass your review to the staff.

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Review from Joan H (Daughter of Resident) published on 10 June 2024 Submitted via Website
Overall Experience
Always welcoming. Family-friendly and encouraged to bring in as many family members as you would have at home.
Lots to do. Lots to see.
Menu good and varied. Off menu choices are available too.
Home clean, warm and Bright. The garden now we can get out there is amazing and well-tended.
My mum is happy there.

Thank you to all Silversprings staff.

Reply from Lisa O'Sullivan, Reviews Team at Silversprings

Hi Joan, thank you for your lovely feedback - it is very much appreciated. We are so happy Mum is here.

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Review from Margaret C (Resident / Service User) published on 24 May 2024 Submitted via Postal Card
Overall Experience
Excellent care and attention most of the time.
Staff friendly and welcoming.
Impressed by continuous efforts to make residents occupied if they wished.

Sometimes too much food, but food was very good. I have diabetes 2. For me, breakfast was very late (I am an early bird) and I was able to arrange to have a much earlier cup of tea, on most days. Manager interacts with residents and always has time to listen to what they have to say. So does the lady responsible for entertainment.

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Review from Simon P (Son of Resident) published on 21 May 2024 Submitted via Website
Overall Experience
Celebrated Mum's Birthday with an afternoon tea at the home. The tea was superb, with smoked salmon and cheese sandwiches Mum's favourites, scones cheese and fruit and a Victoria sponge birthday cake, all delicious.

Our thanks to all the staff who contributed to making the event a memorable one.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 February 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (44) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Silversprings.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Silversprings.

Meet the Team (1)

Joanne Rix
Joanne RixJob Title:Home ManagerJoined: 2020

I first qualified as a nurse back in 1987 and completed further training in 1992. I then worked in both health and social care, working with adults with learning disabilities, and mental health needs, and also as a manager of two other care homes in Suffolk. I joined Silversprings in 2020 after seeing from the Care UK website how beautiful the home is.

I believe it’s important for the home manager to be approachable, caring, and open with both their team, the families, and also and most importantly the residents that live in the home.

My favourite part of my job is knowing that no one day is the same. I love spending time with the residents and also seeing how the staff engage with them, hearing their stories from their youth and their words of wisdom to the younger generation.

Outside of work spending time with my family is my big love, I have three grown-up children, and a beautiful granddaughter who stays regularly. I also enjoy walking my Labrador, Max, in the countryside around my home. A glass of rosé wine is my favourite tipple after a long day.

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