Sunnyview House Care Home

Always greeted pleasantly by staff. My husband loves them.

My mum has said should she need full-time care, she would like to go to Sunnyview.

Well done!

The staff are so friendly; they give the support my grandma's needs. My grandma has come on so much since starting here. The food is excellent, and the way the staff treat my grandma is amazing. My grandma's floor is always spotless and clean.

All the staff at Sunnyview are great; they are truly proper carers. My wife is in there at the moment. When I go home, I can sleep at night knowing that she is very, very well looked after, safe, well and happy.

It is always a pleasure to visit Sunnyview House. The management and staff are all so welcoming. My wife always speaks well of everyone. She has said to me on several occasions, she feels comfortable and know she is being well looked after. From a personal point of view, I find it very reassuring that I have been kept up to date regularly on how well she is settling in her new surroundings.

Sunnyview House Care Home is such a lovely place, we knew it was the right place for my mum as soon as we walked in. Sunnyview House Care Home has got a lovely, warm and friendly feel. All the staff are fantastic and make you feel at home. My mum has been at Sunnyview House Care Home now for sixteen months now and has settled so well, she always has a smile on her face for the carers. Knowing she is happy and settled and has been well looked after has been such a relief, especially through the lockdown. Can’t thank the staff enough.

Mum went in for respite, and we were really anxious about her settling. She was upset, but the staff were great and made her at ease. So far, nothing has been too much trouble for them to help Mum and us.

With real trepidation, my sister and I decided that my mother was no longer capable of looking after herself, so we resourced our options for care. Our concerns were immediately allayed after witnessing the lovely conditions and the fantastic care our mother received from the staff. In particular, her primary carer has been a massive comfort to us and is brilliant with my mum's needs and care.

A warm, friendly, caring environment with dedicated staff who go the extra mile. Everyone from the catering team through to housekeeping and laundry is so kind, and the care team are wonderful. Mum feels well looked after and often says so. I have also been given a lot of support from staff and always feel so welcome when visiting.

I cannot praise this care home enough. The change in my father since he went to live there has been a joy to see. The staff are very friendly, caring, knowledgeable, and I can see the relationship they have forged with my dad. They really take the time to get to know the individual, and it’s clear to see they have forged a close bond with him. I’m kept fully updated on how my dad is doing on a regular basis. When I visit, they all take the time to stop and chat with me about what he’s been doing and how he is generally. I would highly recommend this care home. I think it’s a fantastic place with great, clean facilities, and very caring friendly and experienced staff. Thank you for everything you do for my dad!

I would recommend this care home to anyone who has a relative with dementia.

Would recommend it to any family.

My grandma has been at Sunnyview for nearly 3-years and has a range of needs including dementia. I cannot fault the care she has received during this time; the staff are always welcoming and friendly and treat both the residents and their relatives with care and dignity. The home is always clean, and there seems to be an activity for every occasion to keep the residents entertained! It's a weight off our mind knowing that our grandma is being well looked after, and I can't thank the staff enough.

I have arranged a visit now, which I am very much looking forward to; the manager and her staff have been very helpful.

I am generally very happy with the care my mother is receiving in Sunnyview House, although due to the Covid situation, I have only seen her in her room 3 times since she was admitted from the hospital in October. I think much of the activities/services i.e hairdressers are not available because of Covid. This is not the fault of the care home.

My mum has been at Sunnyview for over two years as she has dementia. The staff are angels. Mum is cared for with dignity and great affection. Sunnyview is a happy home, and that is down to the wonderful staff on the middle floor.

I was worried about coming to a home, but the manager and all the staff have made my stay here very enjoyable. The food is good, and I have a nice room that's cleaned every day. There's always plenty to do. I have been really looked after, and I thank everyone here for all they have done for me.

The wonderful staff have cared for my mum, who suffers from Alzheimer’s, for 3-years since we moved her down from Scotland.

I use the word care because the team really do care for her and about her. During the pandemic, it was such a worrying time for us, and extremely hard on care homes and staff. Everyone at Sunnyview has been amazing. I don’t like to call out individuals because everyone does such a good job - however, I have to mention one lady, who continuously goes over and above to care for my mum and keep us in touch, and consistent care and attention from folks.

Thank you to each and every member of the team at Sunnyview.

Mum came to Sunnyview to receive end of life care after a long stay in hospital. She has been kept comfortable throughout her stay at Sunnyview and the nursing team have been very responsive to her needs, liaising well with the local GP and palliative services. The carers are, without exception, warm and kind both with Mum and my sister and I. A cup of tea and snacks have always been on hand during our visits which has been much appreciated. A massive thank you to the whole team, you are amazing.

My only concern really has been for the welfare of the nurses at times, as the job, from an outsiders perspective, is hugely demanding and I have often felt that an extra nurse on the unit would have made the role less stressful and more enjoyable for the staff and would have allowed them to spend more time with their residents.