Sunnyview House Care Home

Manorfield, (off Beeston Road), Beeston, Leeds LS11 8QB
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9.7 106 Reviews
  • Sunnyview House Care Home, Leeds
At Sunnyview House, care plans are carefully tailored to provide a high standard of individualised care in a warm and welcoming setting. Residential, nursing and dementia care is available for short or long term requirements.

This purpose-built home offers spacious and comfortable accommodation within pleasant surroundings. All bedrooms are tastefully furnished and have ensuite facilities, while premium bedrooms allow a larger living space with their own front door and garden. Residents have access to a range of facilities such as a cinema and bar, sweet shop, café, a wellness/physiotherapy suite and the internet. Visitors can be welcomed into the homes own social 'hub' areas where refreshments are available.

A delicious menu is provided by the homes experienced chef, who ensures all meals are tailored to individual tastes and requirements. Residents can also enjoy out of hours snacks and drinks from the Bupa Night Bite menu.

An active and social lifestyle is strongly encouraged at Sunnyview and friends and family are always welcome to join in the fun.

For more information about life in the home, please visit their Facebook page.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jonathan Ward (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (84)
  • Single Rooms with ensuite Wet Room (84)

Sunnyview House Care Home Reviews (106)

Total of 106, showing 101-106
9.7

Sunnyview House Care Home has a Review Score of 9.7 (9.700) out of 10, based on 29 reviews in the last 2 years. Over all time Sunnyview House Care Home has 106 reviews.

Overall Experience

  • 74
  • 30
  • 1
  • 0
  • 1

Date Published

106
4
5
29
77

Review from Nora C (Niece of Resident) published on 24 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I go to visit I cannot believe the true luxury of the place eg. its clean fresh smell, the friendly staff - nothing seems to be too much trouble to them. I wish, when my time comes, to be looked after in this home - I hope I am one of the lucky ones.

Reply from Jayne Duck, Customer services administator at Sunnyview House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments on our home and will share your comments with the home’s manager.

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Review from Joanne G (Granddaughter of Resident) published on 6 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Grandma is a resident on the Harewood unit and has dementia. The carers at Sunnyview House do an amazing job with the resources they have. They always keep us updated with my grandmother's care plan and nothing is too much trouble.
However, I feel that the unit is very understaffed. The dementia
residents can be very demanding and the staff just do not have the time to spend quality, one on one time with the residents, which I feel they would benefit from.
There are not enough activities on the dementia unit for the residents. The lower floor of the home has daily activities but these don't always seem to be accessible to the residents on the dementia floor. It almost feels that they are forgotten slightly. I know my grandma would benefit from more stimulating activities.
I have also noticed that since the home was taken over by Bupa, the food menu has deteriorated. This needs reviewing.

Reply from Jayne Duck, Customer Services Administrator at Sunnyview House Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.

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Review from Susan G (Daughter of Resident) published on 6 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall standard of this care home is excellent. We have however noticed that the list of activities posted in the lift really only applies to the ground floor (residential users). My mum is on the 1st floor which is for dementia residents. We feel that these residents should be entitled to the
same entertainment programme as they need stimulating. They are very short staffed on Harewood and Chester and the carers are not able to give as much attention to the residents as they would like to be able to.
A lot of the time the residents are just sat in front of the tv in the living room as the poor staff are run ragged assisting with feeding, bathing etc. My father was in this same care home in 2011 when the home was with the previous care provider. The standard was much better and the staffing levels were much higher. We have also noticed that the meals are very similar every day. My mum just wants to sleep all the time as she has nobody to interact with, we all work full time.

Reply from Jayne Duck, Customer Services Administrator at Sunnyview House Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Review from David P (Son of Resident) published on 28 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with Sunnyview House Care Home. It is a well-managed care and nursing home.
The staff and management provide excellent care and dignity.
I am always greeted on my visits by helpful and smiling staff. Nothing appears too much trouble to the staff. However, I think they could
do with more staff for the demands that are placed upon them.
I also have to say that I did have some reservations when a change of ownership to BUPA was first aired, but my fears have proved groundless, as the transition in my eyes, has been a seamless operation. This is a credit to the professionalism to all members of Sunnyview House Care Home and the BUPA transition team.

Reply from Rose Pickering, Customer Service Administrator at Sunnyview House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Treated with Dignity

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Review from John (Son of Resident) published on 21 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When you walk through the door, the home resembles a 5 star hotel, beautiful decor, immaculately maintained with professional and welcoming staff.


My Mum has settled really well into her new home and this is a testament to the standard of the home environment and the care and friendliness of the

staff. They are a credit to the care profession and have made a real difference to my Mums quality of life whilst suffering from a challenging condition.


I would recommend the home to anyone needing a high-quality service, the home environment and the attitudes of the care staff set the bar for how all Dementia care should be.

Reply from Rose Pickering, Customer Service Administrator at Sunnyview House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Review from Janet (Daughter of Resident) published on 21 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased so far with the care my mum has been receiving since moving into the care home 6 weeks ago. Sunnyview has a lovely atmosphere and all the staff are very caring and really seem to enjoy their work. Visiting is always a pleasant experience and I have no concerns when leaving my mum.

Reply from Rose Pickering, Customer Service Administrator at Sunnyview House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Sunnyview House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.700 for Sunnyview House Care Home is calculated as follows: ( (259 Excellents x 5) + (57 Goods x 4) + (19 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 337 Ratings = 4.7

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sunnyview House Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 May 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Inadequate

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 12 Aug 2025

We provide nursing and residential care, as well as residential support for those living with dementia. Please call us to find out latest availability. Each private bedroom has en-suite facilities and residents requiring larger living space can choose one of our premium rooms, some of which have their own front door and garden area.

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Awards / Recognitions (7)

Meet the Team (2)

Chukwuka Kennedy

Chukwuka Kennedy Odume

Job Title: Clinical Unit Manager

Joined: 2023

Kennedy has recently joined the team in his new role as a clinical unit manager which is his first time employment with BUPA.


Kennedy is a registered Nurse who has got experience in most aspects of nursing including midwifery and is an expert in medication management, Infection control, wound care and palliative care among others.


Kennedy loves being a nurse above all else because nothing comes before a human in need and derives satisfaction from ensuring as well as promoting a good quality of life irrespective of the existing limitations.

Helen

Helen Seddon

Job Title: Senior Activities Coordinator

Joined: 2018

I have worked at Bupa for 6 years. Prior to this, I worked for the Alzheimer’s Society for 17 years. I love working in the care sector as helping to enrich residents’ lives is so important to me, as providing them with support and fun in their daily lives.


I am a Mum to 4 grown boys and have my beautiful Grandchildren who are my world. My passion is to make people happy and encourage positivity - I always have fun and entertaining ideas! In my spare time, I love to be social, spend time with my family and visit my dad in Spain.

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