Sunnyview House Care Home

Manorfield, (off Beeston Road), Beeston, Leeds LS11 8QB
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9.7 106 Reviews
  • Sunnyview House Care Home, Leeds
At Sunnyview House, care plans are carefully tailored to provide a high standard of individualised care in a warm and welcoming setting. Residential, nursing and dementia care is available for short or long term requirements.

This purpose-built home offers spacious and comfortable accommodation within pleasant surroundings. All bedrooms are tastefully furnished and have ensuite facilities, while premium bedrooms allow a larger living space with their own front door and garden. Residents have access to a range of facilities such as a cinema and bar, sweet shop, café, a wellness/physiotherapy suite and the internet. Visitors can be welcomed into the homes own social 'hub' areas where refreshments are available.

A delicious menu is provided by the homes experienced chef, who ensures all meals are tailored to individual tastes and requirements. Residents can also enjoy out of hours snacks and drinks from the Bupa Night Bite menu.

An active and social lifestyle is strongly encouraged at Sunnyview and friends and family are always welcome to join in the fun.

For more information about life in the home, please visit their Facebook page.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jonathan Ward (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (84)
  • Single Rooms with ensuite Wet Room (84)

Sunnyview House Care Home Reviews (106)

Total of 106, showing 81-100
9.7

Sunnyview House Care Home has a Review Score of 9.7 (9.700) out of 10, based on 29 reviews in the last 2 years. Over all time Sunnyview House Care Home has 106 reviews.

Overall Experience

  • 74
  • 30
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Date Published

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Review from G H (Daughter of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank all the staff enough at Sunnyview House Care Home for the love, care and support they gave my mum. My mum was at end of life on the 2nd floor and the nurses and carers were fantastic. Nothing was too much trouble for them. One nurse in particular bonded with mym and this was so comforting
to see. She was brilliant not only with mum but the support she gave to us too. Sunnyview House is spotlessly clean, beautifully decorated and had lots to offer, beautiful dining rooms, hair salon, entertainment to name a few.
Unfortunately, mum wasn't well enough to make use of these but we assured her it was like living in a 5-star hotel. Eternally grateful to you all.

Reply from Greta Narbutaityte, Customer Adviser at Sunnyview House Care Home

Thank you for taking the time to leave this review. We are very happy to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Guy H (Son of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was only in the care home for a few months until she sadly passed away 03/12/18. In the short time she was there all the staff were pleasant, helpful and caring. Mum did not join in activities nor did she eat due to her illness. A special thank you to my Mum's nurse who kept us up to date with her
honest, caring approach. Thank you to all.

Reply from Greta Narbutaityte, Customer Adviser at Sunnyview House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from E O (Daughter of Resident) published on 27 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lots of complex needs, she has cancer, slight dementia and Parkinsons.
The staff have been amazing with her, very caring and understanding and they try to involve residents in activities. Time and understanding is key. All the staff are professional and treat the residents with respect
and dignity. I can't thank them enough. The whole home is trimmed up beautifully for Christmas. Always a friendly face and kind words from all the staff, from office to cleaning.

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Review from I O (Son-in-law of Resident) published on 27 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very helpful and pleasant to talk to. Always something going on for the residents to keep them active and have fun.

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Review from Dena R (Daughter of Resident) published on 27 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautifully presented home, clean, stimulating but above all caring. Mum had the best of care, nothing was too much trouble. We, as a family did not need to worry about a thing. When mum passed we were offered help with on-going arrangements. A full and proper service. Thank you!

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Review from Zoe O (Granddaughter of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has only been here a short while but in that time the love, care, support and reassurance given to both her and all of her family is truly amazing. My grandma is the happiest we have seen her in months and we as a family are so grateful to all the staff at Sunnyview House Care Home. We can
all sleep at night knowing she is safe and looked after.

Reply from Josephine Gaupholm, Customer Adviser at Sunnyview House Care Home

Thank you for your review of Sunnyview House Care Home. We are pleased to hear about your positive experience with the home and appreciate your comments regarding the love and care provided to your grandmother and family by the staff. We will share your comments with the home's manager. The Bupa Customer Care Team.

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Review from Amanda H (Daughter-in-law of Resident) published on 31 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunnyview House have been such an understanding care home for dad's needs, they have worked with me to make dad as safe as possible even to the point where he moved floors. He now is the best he has been since Aug. Dad had some terrible falls quite nasty actually but now I am very pleased to say my
mind is 100% at ease. Thank you so much, everyone.

Reply from Josephine Gaupholm, Customer Adviser at Sunnyview House Care Home

Thank you for your review of Sunnyview House Care Home. We are pleased to hear that you and your father have had a positive experience with the home and appreciate your comments regarding the safety your father feels in the home. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from Tina B (Friend of Resident) published on 24 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly environment, inviting. Made to feel welcome. Always have residents' interests at heart.
Friendly and caring.
Residents always look their best.

Reply from Josephine Gaupholm, Customer Adviser at Sunnyview House Care Home

Thank you for your review of Sunnyview House Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the friendly environment and the staff having the residents interests at heart. We will share your comments with the home's manager. The Bupa Customer Care team

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Review from A S (Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Many thanks for letting me be a resident here in such a lovely home. I just love it here, really settled here, it is my home and I'm sure I couldn't find one better. Your staff are so good, to me they are family than work people. I don't like seeing people butting in on them because of their good nature.
But after all, we don't have any trouble, we all seem to get on well together. Thanks again.

Reply from Josephine Gaupholm, Customer Adviser at Sunnyview House Care Home

Thank you for your review of Sunnyview House Care Home. We are pleased to hear about your positive experience with the home and appreciate your comments regarding feeling like the staff are like family. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from Samantha H (Daughter of Resident) published on 9 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived in Sunnyview House for over a year now, we have had our ups and downs, good days and bad. Every day is different as mum suffers from dementia so you can imagine the stress me and our family go through. I have spent many hours crying to the care staff and they've been amazing, giving me
advice, support and most of all compassion. Mum is very happy there, if we take her out she is always very keen to get back home. Mum has a fantastic relationship with all the staff.
The home offers a loving and caring environment. It's very clean and does not have 'that smell', they have an excellent entertainment team that keep the residents busy, a hairdresser and a keep fit guy. They have set up a cafe in the home so the families can take their relatives there without having to leave the building, the cafe is free and has the best cakes. I would definitely recommend Sunnyview House. A home from home.

Reply from Josephine Gaupholm, Customer Adviser at Sunnyview House Care Home

Thank you for your review of Sunnyview House Care Home. We are pleased to hear about your mother's positive experience at the home and appreciate your comments regarding the loving and caring environment offered at the home. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from Bryan H (Son-in-law of Resident) published on 9 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the son-in-law of one of the residents in Sunnyview House. I go most weekends to visit her, I can honestly say that since she moved in there, she has got her fight and spirit back. Before she moved in, it looked like we were losing her, no conversation really but now even though the conversations
are muddled, it does not matter as she chats away with a big cheeky smile on her face. She has the best relationship with the staff, they laugh and joke with her. Her diet is very complicated as she has numerous allergies and medical things going on but with the help of the staff, they have created a special menu with numerous options on. The home looks the part, it's clean, lovely furniture and great cafe.
The room my mother-in-law has is a great size and we were able to fit lots of her personal items in there, ornaments, pictures etc.
My wife visits daily and seems happy to leave her mum there, she knows that she is safe. Having that feeling is priceless.

Reply from Josephine Gaupholm, Customer Adviser at Sunnyview House Care Home

Thank you for your review of Sunnyview House Care Home. We are pleased to hear that your mother-in-law is having a positive experience at the home and appreciate your comments regarding the home and how your wife feels like she is leaving her mum in a safe environment. We will share your comments with the home's manager. The Bupa Customer Care Team.

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Review from Peter D (Son-in-law of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this place top notch. Fantastic care. Excellent food. Activities for the patrons.
Games, plus activities for children. Very caring staff.

Reply from Josephine Gaupholm, Customer Adviser at Sunnyview House Care Home

Thank you for your review of Sunnyview House Care Home. We are pleased to hear about your positive experience at the home and appreciate your comments regarding the care, food and activities. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from Valerie K (Wife of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is kept to the highest standard and the staff give the greatest respect and care to the residents. It must have been a miracle that day when my daughter and I came to view and my husband was accepted.
My husband is well looked after and respected and all his family are so grateful many
thanks.

Reply from Josephine Gaupholm, Customer Adviser at Sunnyview House Care Home

Thank you for your review of Sunnyview House Care Home. We are pleased to hear that you have had a positive experience at the home, and appreciate your comments regarding the high standard of care and respect your husband receives at the home. We will share your comments with the home's manager. The Bupa Customer Care Team.

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Review from Jane D (Daughter of Resident) published on 17 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum recently celebrated her 90th birthday at Sunnyview. The care home provided a buffet, birthday cake and a decorated room that we could use for a family party. My Mum was delighted as she had no idea about the party. The effort and consideration taken by the staff to make this a special day was
fantastic. It allowed us to celebrate Mum's birthday and make some lovely memories.

Reply from Josephine Gaupholm, Customer Adviser at Sunnyview House Care Home

Thank you for your review of Sunnyview House Care Home. We are pleased that you and your mum have had a positive experience at the home and we appreciate your comments regarding your mums birthday celebrations. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from Tula (Daughter of Resident) published on 23 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

It is a lovely home, and we feel fortunate that mum was looked after there. We could visit at any time. Mum was well cared for by the staff. We were well supported as relatives. There were not enough staff, especially the night mum died, though the ones on duty were excellent under the circumstances.
There was a faster changeover of staff when the owners took over, which was difficult. Staff that knew mum well were leaving, and the changes were a bit disorientating. Overall, mum was loved and cared for well by the staff that did know her.

Reply from Gabriella Mills, Customer Adviser at Sunnyview House Care Home

Thank you for your review of Sunnyview House Care Home, we are pleased to hear that you were happy with the care homes staff and the care your mum received. We appreciate your comments on the turn around of staff and the issues that you have raised, which will be shared with the care home's manager. The Bupa Customer Care Team.

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Review from Edna B (Resident) assisted by family/friend published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident here for 6 years and on the whole, have found most things satisfactory. On the odd occasion when something has gone wrong, it is soon resolved by the staff when it is brought to their attention.

Reply from Natalie Krisman, Customer Service Adviser at Sunnyview House Care Home

Thank you for your review and I am glad that you are satisfied with Sunnyview House.

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Review from E V (Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything's fabulous.

Reply from Natalie Krisman, Customer Service Adviser at Sunnyview House Care Home

Thank you for your review and I am glad to hear this!

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Review from M W (Resident) assisted by family/friend published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of Sunny View House initially was excellent, but in the past few months, there have been slight changes in staff i.e moved upstairs or left which to the residents is a little upsetting, the staff have been excellent but the new staff we have yet to get to know.

Reply from Natalie Krisman, Customer Service Advisor at Sunnyview House Care Home

Thank you for your feedback - it is really appreciated to help us maintain our high standards.

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Review from Helen C (Daughter-in-law of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has recently moved down from Scotland to be nearer to us as her Alzheimers progresses.
Due to her condition, she has been very confused most mornings and suffers from sundown Syndrome.
They have been wonderfully supportive at all times. Everyone looks after her from the chef, maintenance
man, housekeeper, carer, nurse, unit manager, receptionist etc.

Reply from Natalie Krisman, Customer Services Administrator at Sunnyview House Care Home

Thank you for sharing this with us, Helen. I'm pleased to hear that your mother-in-law is well supported and cared for by the brilliant staff at Sunnyview House.

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Review from S B (Daughter of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are lovely. They treat residents with care and respect and dignity and look and act professionally. They are always available to talk to.


My mother and other residents love walking. It would be lovely to have a long, winding path from the back garden area to the front - cutting through all

the hedges with benches along the way and a larger patio area in the middle.

Reply from Natalie Krisman, Customer Care Team at Sunnyview House Care Home

Thank you for your review. We are really pleased your mother's experience has been a positive one and we will share your comments with the home's manager - Bupa Customer Care Team.

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Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Sunnyview House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.700 for Sunnyview House Care Home is calculated as follows: ( (259 Excellents x 5) + (57 Goods x 4) + (19 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 337 Ratings = 4.7

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sunnyview House Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 May 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Inadequate

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 12 Aug 2025

We provide nursing and residential care, as well as residential support for those living with dementia. Please call us to find out latest availability. Each private bedroom has en-suite facilities and residents requiring larger living space can choose one of our premium rooms, some of which have their own front door and garden area.

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Awards / Recognitions (7)

Meet the Team (2)

Chukwuka Kennedy

Chukwuka Kennedy Odume

Job Title: Clinical Unit Manager

Joined: 2023

Kennedy has recently joined the team in his new role as a clinical unit manager which is his first time employment with BUPA.


Kennedy is a registered Nurse who has got experience in most aspects of nursing including midwifery and is an expert in medication management, Infection control, wound care and palliative care among others.


Kennedy loves being a nurse above all else because nothing comes before a human in need and derives satisfaction from ensuring as well as promoting a good quality of life irrespective of the existing limitations.

Helen

Helen Seddon

Job Title: Senior Activities Coordinator

Joined: 2018

I have worked at Bupa for 6 years. Prior to this, I worked for the Alzheimer’s Society for 17 years. I love working in the care sector as helping to enrich residents’ lives is so important to me, as providing them with support and fun in their daily lives.


I am a Mum to 4 grown boys and have my beautiful Grandchildren who are my world. My passion is to make people happy and encourage positivity - I always have fun and entertaining ideas! In my spare time, I love to be social, spend time with my family and visit my dad in Spain.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sunnyview House Care Home to verify any information. View our terms and conditions. Sunnyview House Care Home has an Enhanced Service - more info.