Everything about my mothers stay was first class.Neil S(Son of Resident/Service User)
the true value of Broadway Halls lies in the quality and dedication of the staff.Karen P(Daughter of Resident/Service User)
my 90year old mother described the place as looking like Buckingham Palace.Karen P(Daughter of Resident/Service User)
Everything about my mothers stay was first class.Neil S(Son of Resident/Service User)
the true value of Broadway Halls lies in the quality and dedication of the staff.Karen P(Daughter of Resident/Service User)
my 90year old mother described the place as looking like Buckingham Palace.Karen P(Daughter of Resident/Service User)
Just a short walk from Priory Park, the Zoological Gardens and town centre shops and services, Broadway Halls is a modern care home in Dudley.
The home provides residential, nursing, respite and dementia care.
The care home has 83 en-suite bedrooms divided between residential, nursing and dementia communities.
Bedrooms are set across four floors, and each floor has its own living and dining rooms.
There is also a landscaped garden with raised...
Just a short walk from Priory Park, the Zoological Gardens and town centre shops and services, Broadway Halls is a modern care home in Dudley.
The home provides residential, nursing, respite and dementia care.
The care home has 83 en-suite bedrooms divided between residential, nursing and dementia communities.
Bedrooms are set across four floors, and each floor has its own living and dining rooms.
There is also a landscaped garden with raised flower beds with seating areas, perfect for outdoor socialising.
A varied menu is provided daily by trained chefs, who prepare nutritious, tasty meals on site. Special dietary requirements are catered for, and dining rooms are set to restaurant standard.
The team of dedicated recreation staff plan numerous activities to keep residents engaged and stimulated through regular events and excursions. Participation is encouraged, but entirely optional, and staff do their best to make sure all residents have the means to entertain themselves in private.
Relatives and residents are part of the planning process, to ensure everyone's needs and desires are met.
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Broadway Halls Care Home for full pricing details and T&Cs.
Contact Barchester Broadway Halls Care Home to confirm what's included and get a personalised quote:
Barchester Broadway Halls Care Home has a Review Score of 9.6 (9.615) out of 10, based on 30 reviews in the last 2 years.
Over all time Barchester Broadway Halls Care Home has 122 reviews.
The care and compassion both to Mom and the family was faultless.
The care and compassion both to Mom and the family was faultless.
Thank you for your kind words and for choosing Broadway Halls again. We are delighted that your family has had such positive experiences with us. Your appreciation means a great deal to our team, and we are honoured to have been able to care for your mother and support your family. Thank you for placing your trust in us.
Our mom grandma has been in Broadway Halls since February 2026 and overall me my brother and all the family are really pleased with the care she is receiving,she has settled in really well and the staff are all wonderful, easy to approach, friendly and they always act on things if we have any...
Our mom grandma has been in Broadway Halls since February 2026 and overall me my brother and all the family are really pleased with the care she is receiving,she has settled in really well and the staff are all wonderful, easy to approach, friendly and they always act on things if we have any queries, like putting in place her pictures etc from home, she is dressed and up in lounge on an afternoon most of the time, at home despite carers going in would stay in bed in bedclothes, it's a breath of fresh air seeing her and gives us all piece of mind knowing she is being looked after and in a safe environment.
Thank you so much for your kind words and recommendation. We're delighted to hear that your grandmother has settled in well and feels so supported during what has been a difficult time. It means a great deal to us that you feel reassured by her care, and we'll be sure to share your lovely feedback with the whole team. Thank you again for taking the time to share your experience.
Broadway Halls gave my mum a warm, comfortable, safe and secure home in her later stages of living with dementia and frailty. All staff were kind, caring and supportive of her needs, which she found comforting. I saw my mum smile and express her joy in the company of her carers as she settled in...
As a family a warm welcome always given by the staff when visiting the beautiful home and guidance received throughout relating to mum's care during her stay here. Compassion and comfort extended to the family in the weeks afterwards too.
We know how difficult this time...
Thank you so much for your kind words. We are deeply touched that Broadway Halls could provide comfort, happiness and support to your mum during her time with us. It means a great deal to hear that she settled in so well and felt welcomed and cared for by our team.Thank you again for taking the time to share your experience and for trusting us with your mum's care.
On initial show round buliding and rooms were pristine. However, when leaving Mother in Law in her allocated room, house keeping had to be called to vacum and dust, M-I-L has no complaints. Staff were good with her. Happy with the various activities. Choice of food was excellent. Kept her clean....
On initial show round buliding and rooms were pristine. However, when leaving Mother in Law in her allocated room, house keeping had to be called to vacum and dust, M-I-L has no complaints. Staff were good with her. Happy with the various activities. Choice of food was excellent. Kept her clean. Only complaint clothing items went missing took a week to locate.
Thank you so much for taking the time to share your kind review. I truly appreciate your feedback, and I will make sure to pass your comments along to the entire staff team. Your input is valuable, and it helps us continue to improve our service. Once again, thank you for taking your time to...
Thank you so much for taking the time to share your kind review. I truly appreciate your feedback, and I will make sure to pass your comments along to the entire staff team. Your input is valuable, and it helps us continue to improve our service. Once again, thank you for taking your time to provide this review - it means a lot to us.You have booked another respite with us and we look forward to seeing your Mother-In-Law again, due to the misunderstanding on your previous respite i have booked your Mother-In-Law into the Hairdressers.
Disappointed that they didn't have hair cuts as requested and chiropody services, but this was just a...
Definitely use the service again
Thank you so much for taking the time to share your kind review. I truly appreciate your feedback, and I will make sure to pass your comments along to the entire staff team. Your input is valuable, and it helps us continue to improve our service. Compassionate Care is our number one priority. Once...
Thank you so much for taking the time to share your kind review. I truly appreciate your feedback, and I will make sure to pass your comments along to the entire staff team. Your input is valuable, and it helps us continue to improve our service. Compassionate Care is our number one priority. Once again, thank you for taking your time to provide this review - it means a lot to us.It is nice to see you again so soon after your initial respite stay. I have booked your parents with the hairdressers on their upcoming respite stay and the staff look forward seeing your parents again.
Care Home manager very supportive above and beyond
Care Home manager very supportive above and beyond
Thank you so much for taking the time to share such a thoughtful and positive review. We are truly delighted to hear that your family is pleased with the care and environment at Broadway Halls. Our team takes great pride in providing a warm, supportive and professional atmosphere, so it means a...
Thank you so much for taking the time to share such a thoughtful and positive review. We are truly delighted to hear that your family is pleased with the care and environment at Broadway Halls. Our team takes great pride in providing a warm, supportive and professional atmosphere, so it means a great deal to know that their kindness and approachability have made a positive difference for you and your relative. We're also pleased that you appreciate the home's welcoming environment and the range of activities available to keep residents engaged. Thank you for your trust and confidence it is a privilege to care for your relative, and we are grateful for your kind words.
Very welcoming and supportive to family and individual being cared for. Friendly staff; who are always around. Nice, clean environment, hotel like in quality. No concerns with putting family members in for respite care and looking to book again.
Very welcoming and supportive to family and individual being cared for. Friendly staff; who are always around. Nice, clean environment, hotel like in quality. No concerns with putting family members in for respite care and looking to book again.
Thank you so much for your kind words. We are delighted to hear that your husband enjoyed his stay happy at Broadway Halls. Our team works hard to create a warm, welcoming environment, and its wonderful to know that their kindness and interactions with residents make a difference. Thank you again for taking the time to share your experience.
Absolutely excellent service. Staff outstanding. Accommodation clean & tidy. Food very good. Would happily use this Care Home & would highly reccomend it to anyone looking for a beautiful Home from Home service. Nick the manager went the extra mile to make Alan comfortable & confident.
Absolutely excellent service. Staff outstanding. Accommodation clean & tidy. Food very good. Would happily use this Care Home & would highly reccomend it to anyone looking for a beautiful Home from Home service. Nick the manager went the extra mile to make Alan comfortable & confident.
Thank you for sharing your experience of Broadway Halls and the care we gave to your husband. We pride ourselves on the person-centred care we offer as we know it makes such a huge difference to our residents daily lives. Thank you again for this wonderful review, it is sure to help other families at a difficult time.
We as a family have benefited for her stay here so Thank you!
We as a family have benefited for her stay here so Thank you!
Thank you for sharing your experience of our wonderful home. It is heart-warming to see how happy your mother is after a short time living with us. Family feedback is a gift and to know you all feel confident in the whole team here at Broadway Halls means so much to us all!
I would recommend this home to anyone who needs somewhere for their loved one.
I would recommend this home to anyone who needs somewhere for their loved one.
Thank you so much for your thoughtful words. It truly means a great deal to our entire team to know that our care and efforts are appreciated. We are deeply committed to providing a safe, compassionate, and supportive environment for all our residents. I have passed on your kind words to our team. Thank you
My mother moved into Broadway Halls in December, It was a difficult time for our family. From the very beginning the team have been incredibly kind, patient and supportive while she settled into her new home. Moving into care can be a big adjustment, but the staff took time to understand her needs,...
My mother moved into Broadway Halls in December, It was a difficult time for our family. From the very beginning the team have been incredibly kind, patient and supportive while she settled into her new home. Moving into care can be a big adjustment, but the staff took time to understand her needs, reassure her and help her feel comfortable. The whole team work tirelessly to ensure the environment is safe, welcoming & well organised. I have been very happy with their dedication to providing a high standard of care, I am confident Mum is safe, cared for and supported.
It means a great deal to hear that from the very beginning you felt welcomed,...
Thank you so much for taking the time to share such a thoughtful and reassuring review. We truly appreciate you trusting Broadway Halls with your mothers care, especially knowing how difficult that decision can feel.We are delighted to know your mother is happy and well supported, and that you feel confident she is in excellent hands. Thank you again for your lovely feedback, it is incredibly encouraging for the whole team.
A bit pricey but one gets what one pays for.
A bit pricey but one gets what one pays for.
Thank you so much for taking the time to leave us such a wonderful review. We are so privileged to be able to care for your mother and are so pleased to hear that you are comforted by the care we provide. I will pass on your kind words to the team.
I would like to take this opportunity to thank each and everyone of...
Thank you Dawn x
Your special mentions to Mai and Chris will be shared with them and the...
We are truly honoured to have cared for your mum and are deeply touched by your kind words. Knowing that you felt the care was faultless and that our team supported your mum with compassion and dignity means everything to us.On behalf of everyone at Broadway Halls, thankyou again for your trust. Our thoughts remain with you and your family.
Broadways Halls is certainly a lovely place in which to live.The lounges, rooms, dining rooms are very welcoming and comfortable; so much so that my 90year old mother described the place as looking like Buckingham Palace. To this I would add, however, that the true value of Broadway Halls lies in...
Broadways Halls is certainly a lovely place in which to live.The lounges, rooms, dining rooms are very welcoming and comfortable; so much so that my 90year old mother described the place as looking like Buckingham Palace. To this I would add, however, that the true value of Broadway Halls lies in the quality and dedication of the staff. Staff who knew how to get Dad to eat , staff who knew how to get him to join an activity , staff who made the extra effort not only with Dad but were also aware of challenges faced by our family. I could list countless exchanges with wonderful carers , administrators , maintenance staff and activity staff which demonstrated that here people were determined to do their very best for Dad. In so doing they provided priceless support for our family as a whole. Thank you Broadway Halls.
It means a great deal to hear that our team were able to support not only your dad, but your whole...
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly touched by your kind words and by the trust you placed in Broadway Halls to care for your dad.Thank you once again for your lovely feedback - it really does mean the world to us.
My late mother Jessie was a resident from Jan 2025 until Dec 2025 started downstairs and moved to 2nd floor when mor help was required mom had a special rapour with mai who didn't take any nonsense from mom but treated her fantastic even to taking time out just to sit with her also to the male...
My late mother Jessie was a resident from Jan 2025 until Dec 2025 started downstairs and moved to 2nd floor when mor help was required mom had a special rapour with mai who didn't take any nonsense from mom but treated her fantastic even to taking time out just to sit with her also to the male nurse Chris on the night shift who looked after mom on the night she passed nothing was to much trouble no matter what you wanted. All of the staff at Broadway are extremely fantastic at what they do no matter what there role is so a great big thank you to you all love from Jessie's daughter sue
We are honoured that you entrusted us with the care of your mother. Knowing that your mother felt respected, supported and comfortable, and that our team had been able to...
Thank you so much for taking the time to share your kind and thoughtful feedback. It truly means a great deal to all of us.On behalf of everyone at Broadway Halls , thank you again for your kind words and trust.
Nice place to live good care good staff.
Nice place to live good care good staff.
Thank you for such a lovely feedback. Our team takes great pride in ensuring that all our residents are happy and well looked after in a comfortable homely environment. Your feedback means a lot and motivates our teams to continue striving for excellence so thank you.
My experience here has been extremely good. Staff and management always friendly and helpful. Nothing appears to be too much trouble. My room is of good size, comes with single bed with bedside cabinet wtih lockable draw and atop is a table lamp. The room also contains a desk type unit and a chest...
My experience here has been extremely good. Staff and management always friendly and helpful. Nothing appears to be too much trouble. My room is of good size, comes with single bed with bedside cabinet wtih lockable draw and atop is a table lamp. The room also contains a desk type unit and a chest of draws. There is an en-suite shower room with toilet and hand basin. Finally there is a two door wardrobe. The home is 3 storys high. I am on the top floor. Each floor has its own common room, complete with TV. Each floor has it own dining room (not refectory) with a number of tables to suit size, each table seating 4 people. Laundry is collected on a daily basis and usually returned within 2 days.
Thank you very much for taking the time to provide us with this lovely feedback. Our team work really hard to ensure a friendly, homely and welcoming environment and we are so pleased to hear that you are settled and happy at Broadway Halls. It means a great deal to our team to know that this is appreciated and I will share this with them.
My dear dad moved to Broadway Halls in January 2025 after a difficult period of hospital and respite admissions following a fall that changed his life overnight. Settling in was hard, as we both faced how much life had changed. The Nursing and Care Team supported Dad and me through this emotional...
Each journey and experience is personal, but we will be forever grateful to everyone at Broadway Halls who shared our journey. Your care, patience, and humanity will always be remembered and deeply appreciated.
Supporting both residents and their loved ones through the challenges is at the heart of what we do, and your words...
We truly appreciate you taking the time to share your experience. It's wonderful to know that your dad had felt respected, supported, and encouraged during his time with us.Supporting both residents and their loved ones through the challenges is at the heart of what we do, and your words reassure us that we're making a positive difference. Thank you for placing your trust in Broadway Halls.
Broadway Halls care home is an A+ residential home. Staff are wonderfully caring. Rooms are akin to a 4 star hotel. Food is excellent. There is a weekly entertainments programme. I have placed my elderly mother here whilst I have gone on holiday twice now and when I go away I do not have to worry...
Broadway Halls care home is an A+ residential home. Staff are wonderfully caring. Rooms are akin to a 4 star hotel. Food is excellent. There is a weekly entertainments programme. I have placed my elderly mother here whilst I have gone on holiday twice now and when I go away I do not have to worry about my mother's care. She enjoys her stay and feels like it is a little holiday for her too. I would thoroughly reccommend this home for respite care. 10/10.
Thank you so much for sharing such a thoughtful review. Were delighted to hear how happy you and your family are with the care, surroundings, and community at Broadway Halls. Your kind words about our team mean the world to us, and were proud to know their dedication has made such a difference. It...
Thank you so much for sharing such a thoughtful review. Were delighted to hear how happy you and your family are with the care, surroundings, and community at Broadway Halls. Your kind words about our team mean the world to us, and were proud to know their dedication has made such a difference. It was wonderful to have your mother with us, and we truly value your recommendation. We look forward to seeing you both in the near future.
Food is of good quality. Home is warm and free of clutter. Rooms are more than adequate for needs of resident.
Food is of good quality. Home is warm and free of clutter. Rooms are more than adequate for needs of resident.
Thank you Ian for your lovely review of Broadway Halls and for being so pleased that your father is so well looked after. We are delighted to get feedback about the staff being polite and kind. The staff are the bedrock of the home and why we have such a good reputation in our local community. Your...
Thank you Ian for your lovely review of Broadway Halls and for being so pleased that your father is so well looked after. We are delighted to get feedback about the staff being polite and kind. The staff are the bedrock of the home and why we have such a good reputation in our local community. Your father does indeed love joining in with the activities. Best wishes to you and lovely family from us all at Broadway Halls.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
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Staff and residents at Barchester’s Broadway Halls care home in Dudley had a fantastic time celebrating National Cheesecake Day on July 30, a brilliant excuse to sample lots of delicious...
Residents and staff at Broadway Halls care home in Dudley were at the ready for the Wimbledon Final! Tennis fans in the home, including residents Lyn and Ian, were delighted...
There are no upcoming events for Barchester Broadway Halls Care Home.
There are no accreditations posted yet for Barchester Broadway Halls Care Home.
I joined the Barchester family in July 2025, after spending over two decades devoting my life to the compassionate care of individuals living within...
I joined the Barchester family in July 2025, after spending over two decades devoting my life to the compassionate care of individuals living within Dementia, Nursing and Residential care homes and the NHS. I am a trained Nurse by background.
I cared for my gentle dad who developed dementia, and I truly believe that unless you have had personal experience of such heartache, no one can really understand both the sad and happy times during such a journey. Dementia does not define a person, and every person’s journey is different.
Throughout my 20-year career, I have worked in numerous settings, from small family-run homes to large-scale care companies, consistently advocating for person-centred care. Within this, I regularly emphasise tailored and meaningful activities that promote mental stimulation, physical health, and emotional well-being, with family and friends at the heart. I also served abroad in the armed forces as a nurse.
As I look to the future, I remain committed to my vision of care homes as vibrant communities where everyone can live meaningful, fulfilling lives. I will continue to inspire new generations of caregivers, ensuring that my legacy of compassion and excellence will endure for years to come. I have an unwavering belief in the human spirit’s capacity to thrive — no matter what the circumstances.
I am looking forward to welcoming people to Broadway Halls to experience the stunning care and environment that we have to offer.
Rino is our Clinical Deputy Manager; she provides hands-on clinical leadership, ensuring care is delivered in line with best practice, regulatory...
Rino is our Clinical Deputy Manager; she provides hands-on clinical leadership, ensuring care is delivered in line with best practice, regulatory standards, and Barchester values. Rino supports audits, clinical governance, and staff mentoring, while maintaining a clear focus on residents' safety, dignity, and quality of life.
I am thrilled to be Administrator at Broadway Halls, having joined the wonderful team here in early 2023. I have worked in administration for many...
I am thrilled to be Administrator at Broadway Halls, having joined the wonderful team here in early 2023. I have worked in administration for many years, including HR elements, and this is the first care home I have worked in. I love the variety in the role, meeting our residents and their families and supporting the process to them moving in to our home. I also support fellow team members. In my spare time, I enjoy gardening, watching tennis and spending time with my family.
I have worked in care since 2013, and I absolutely love supporting people. I enjoy helping our residents, their families and my fellow team members...
I have worked in care since 2013, and I absolutely love supporting people. I enjoy helping our residents, their families and my fellow team members when I can. I also support people and their families who are choosing a care home, answering any questions they may have and showing them our lovely home. It's a pleasure being part of the Broadway Halls team!
I joined the Broadway Halls team in 2020 as a Carer and was promoted to Team Leader and then Dementia Champion during my time on the Care team. I...
I joined the Broadway Halls team in 2020 as a Carer and was promoted to Team Leader and then Dementia Champion during my time on the Care team. I then moved over to the Administration Team in June 2025. Before working at Broadway Halls, I previously worked in mental health in challenging environments. I love my job as I get to interact with our residents every day, and now also get to welcome people to Broadway Halls and be one of the first faces they see when they visit us. I can't imagine working anywhere else!
I'm Jennifer, and I am the Dementia Lead at Broadway Halls. I support our 3 Dementia Champions who are all part of our Memory Lane Community. I have...
I'm Jennifer, and I am the Dementia Lead at Broadway Halls. I support our 3 Dementia Champions who are all part of our Memory Lane Community. I have worked in care since 2005 and started in 2018 at Broadway Halls. I am passionate about ensuring every Resident on Memory Lane receives quality care, with a person-centred approach, in an enriching environment.
I started at Broadway Halls as a Kitchen Assistant and, through training and determination, I have worked my way up to the position of Head Chef,...
I started at Broadway Halls as a Kitchen Assistant and, through training and determination, I have worked my way up to the position of Head Chef, which I am incredibly proud of. Working in a care home as a chef, I have to think more about the eating needs and dietary requirements of the residents. There are various textures of food, special diets, diabetics, vegetarians, and so much more. It can be challenging, but I love it and have an amazing team to work with!
Hi, I'm Chris, the Sous Chef here at Broadway Halls.
I previously worked at Broadway Halls from 2014 and left to develop my skills in a fine dining...
Hi, I'm Chris, the Sous Chef here at Broadway Halls.
I previously worked at Broadway Halls from 2014 and left to develop my skills in a fine dining restaurant in Birmingham. I was pleased to re-join the team in November 2024 - I missed the people, the Residents and the homely culture that comes with working in care.
I have worked in hospitality since I left school and I am passionate about the dishes I create and serve. My signature dish is chicken and spinach pasta, tossed in a creamy sauce.
Outside of work, I enjoy spending time with my family and walking my dog. Aston Villa is my team, and when they are not playing, I enjoy following horse racing, and when the time allows, a day at the races is always welcome!
Steve joined the team as a permanent member in August 2025, having previously supported the home on a bank basis. During this time, Steve...
Steve joined the team as a permanent member in August 2025, having previously supported the home on a bank basis. During this time, Steve consistently demonstrated a strong commitment to maintaining a safe, welcoming, and well-maintained environment for residents, visitors, and staff.
Justyna is a dedicated and compassionate Lead Activities Coordinator in Broadway who is passionate about enhancing the well-being and quality of life...
Justyna is a dedicated and compassionate Lead Activities Coordinator in Broadway who is passionate about enhancing the well-being and quality of life of residents through meaningful, engaging and person-centred activities.
She began her journey with Barchester as a Care Assistant before progressing to Activities Assistant and then Lead Activities Coordinator.
Justyna enjoys building positive relationships with residents, families and colleagues and takes pride in creating a warm, supportive and enjoyable environment where residents can thrive.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 83 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Broadway Halls Care Home to verify any information. View our terms and conditions. Barchester Broadway Halls Care Home has an Enhanced Service -what an Enhanced Service includes.