Everything about my mothers stay was first class.Neil S(Son of Resident/Service User)
the true value of Broadway Halls lies in the quality and dedication of the staff.Karen P(Daughter of Resident/Service User)
my 90year old mother described the place as looking like Buckingham Palace.Karen P(Daughter of Resident/Service User)
Everything about my mothers stay was first class.Neil S(Son of Resident/Service User)
the true value of Broadway Halls lies in the quality and dedication of the staff.Karen P(Daughter of Resident/Service User)
my 90year old mother described the place as looking like Buckingham Palace.Karen P(Daughter of Resident/Service User)
Just a short walk from Priory Park, the Zoological Gardens and town centre shops and services, Broadway Halls is a modern care home in Dudley.
The home provides residential, nursing, respite and dementia care.
The care home has 83 en-suite bedrooms divided between residential, nursing and dementia communities.
Bedrooms are set across four floors, and each floor has its own living and dining rooms.
There is also a landscaped garden with raised...
Just a short walk from Priory Park, the Zoological Gardens and town centre shops and services, Broadway Halls is a modern care home in Dudley.
The home provides residential, nursing, respite and dementia care.
The care home has 83 en-suite bedrooms divided between residential, nursing and dementia communities.
Bedrooms are set across four floors, and each floor has its own living and dining rooms.
There is also a landscaped garden with raised flower beds with seating areas, perfect for outdoor socialising.
A varied menu is provided daily by trained chefs, who prepare nutritious, tasty meals on site. Special dietary requirements are catered for, and dining rooms are set to restaurant standard.
The team of dedicated recreation staff plan numerous activities to keep residents engaged and stimulated through regular events and excursions. Participation is encouraged, but entirely optional, and staff do their best to make sure all residents have the means to entertain themselves in private.
Relatives and residents are part of the planning process, to ensure everyone's needs and desires are met.
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Broadway Halls Care Home for full pricing details and T&Cs.
Contact Barchester Broadway Halls Care Home to confirm what's included and get a personalised quote:
Barchester Broadway Halls Care Home has a Review Score of 9.6 (9.615) out of 10, based on 30 reviews in the last 2 years.
Over all time Barchester Broadway Halls Care Home has 122 reviews.
Very happy with the way Mother-in-law is looked after. The carers are all fantastic and treat everyone with professionalism and care. We have nothing but praise for Broadway Halls staff and would highly recommend it to anyone wishing to arrange for family members to stay here.
Very happy with the way Mother-in-law is looked after. The carers are all fantastic and treat everyone with professionalism and care. We have nothing but praise for Broadway Halls staff and would highly recommend it to anyone wishing to arrange for family members to stay here.
This is a superb care home with friendly staff who care for their residents in such a warm and thoughtful way. Relatives are made to feel very welcome and there are always lots of activities and events going on. With the different level and type of care available here, it has been very helpful when...
The location - a modern facility a short distance from the town centre with lovely large window views of Priory Park and castle and a sunny patio to enjoy too. Give it a visit.
Staff are very welcoming and helpful. Homely feel - well equipped and lovely decoration in the room. The lounge and lunchroom are lovely, bright and inviting. I am very happy with the care and support Nan is receiving.
Staff are very welcoming and helpful. Homely feel - well equipped and lovely decoration in the room. The lounge and lunchroom are lovely, bright and inviting. I am very happy with the care and support Nan is receiving.
Both of my grandparents were cared for at Broadway Halls and received outstanding levels of care, My wife's nan is now living here and very happy. It is a fantastic care home and that is a testament to the staff.
Both of my grandparents were cared for at Broadway Halls and received outstanding levels of care, My wife's nan is now living here and very happy. It is a fantastic care home and that is a testament to the staff.
Fabulous place.
Fabulous place.
Many thanks for your positive comments about our home, it is lovely to hear how much your mother enjoyed her respite stay at Broadway Halls and that you find our home "fabulous". The team will be delighted by your comments, we look forward to welcoming your mother back anytime.
As we used the home for respite we found it catered for all of my husband's needs. Providing excellent service.
As we used the home for respite we found it catered for all of my husband's needs. Providing excellent service.
Thank you for your positive comments about our home. At Broadway Halls, we pride ourselves on the high standard of service that we deliver, so it is great to hear how pleased you are with the respite care your husband received here. The team will be delighted to hear your feedback.
Excellent receptionist. Very personal service. Feels like a hotel. Much nicer than other care homes locally in my opinion. Very modern. Very supportive to my mother with a terminal condition.
Excellent receptionist. Very personal service. Feels like a hotel. Much nicer than other care homes locally in my opinion. Very modern. Very supportive to my mother with a terminal condition.
Thank you for your positive comments about our home, it's great to hear how pleased you are with your mother's care here at Broadway Halls. The team will be delighted to hear your feedback.
Excellent care. Mom loves it here. No problems with getting her booked in for respite when needed.
Excellent care. Mom loves it here. No problems with getting her booked in for respite when needed.
Thank you for your positive comments about our home, it is great to hear how pleased you are with our respite care and how happy your mother is here. The team will be delighted to hear your feedback.
My only concern is that sometimes messages are not passed on at change over, e.g. recent example on March 26th, I had to take him to an appointment but he was not ready and had not finished his breakfast when I...
My only concern is that sometimes messages are not passed on at change over, e.g. recent example on March 26th, I had to take him to an appointment but he was not ready and had not finished his breakfast when I arrived to pick him up despite me providing at least 3 reminder notes.
Thank you for your positive comments about our home, it is great to hear that you’ve found your Dad’s care to be “excellent” and that you’d recommend Broadway Halls to others. There is a team member in charge of every shift who checks diaries, handover documentation and communication books to...
Thank you for your positive comments about our home, it is great to hear that you’ve found your Dad’s care to be “excellent” and that you’d recommend Broadway Halls to others. There is a team member in charge of every shift who checks diaries, handover documentation and communication books to ensure all messages are passed on at changeover. Following your feedback we have highlighted the importance of communication with our team. Thanks again for taking the time to review our home, it is through a feedback process that we can further improve the service we provide.
The staff are well trained, the building is very good. The food is very good and the cleanliness of a high standard. The cost is very high!
The staff are well trained, the building is very good. The food is very good and the cleanliness of a high standard. The cost is very high!
Thank you for your positive comments on our home, it is great to hear that you find our team well-trained, our dining experience to be "very good" and that you'd recommend Broadway Halls to others. I totally understand your point about paying for care and in order to make life easier for families,...
Thank you for your positive comments on our home, it is great to hear that you find our team well-trained, our dining experience to be "very good" and that you'd recommend Broadway Halls to others. I totally understand your point about paying for care and in order to make life easier for families, brighterkind has contacted a national care fees planning specialist dedicated to the financial issues of later life and in particular the payment of care fees. They operate completely independently with no commission or financial benefit to brighterkind. More information about them and our local representative can be found on the brighterkind website. Thanks again for your review, best wishes.
As my relative has only been in care for short time and up to now, can only praise the care that she has received. It has made such a difference to her health and it has improved 100% as I wanted social interaction for her which was promised and glad to say that it is on offer. It has also made a...
As my relative has only been in care for short time and up to now, can only praise the care that she has received. It has made such a difference to her health and it has improved 100% as I wanted social interaction for her which was promised and glad to say that it is on offer. It has also made a difference to the family as we know she is being well cared for and happy. Thank you to Broadway Halls, what a difference you have made.
Since being here I have never felt...
Since being here I have never felt sad and have no regrets in moving here.
My sister, myself and other relatives are always treated with the utmost courtesy - friendliness and consideration and at times dealing with difficult situations. Thank you.
My sister, myself and other relatives are always treated with the utmost courtesy - friendliness and consideration and at times dealing with difficult situations. Thank you.
I spent 10 days in Broadway Halls following surgery for kidney removal due to cancer. I simply cannot fault the treatment I received for the duration of my stay. The nursing care was excellent and the loving care received from all the staff was truly amazing.
I was admitted straight from the...
I spent 10 days in Broadway Halls following surgery for kidney removal due to cancer. I simply cannot fault the treatment I received for the duration of my stay. The nursing care was excellent and the loving care received from all the staff was truly amazing.
I was admitted straight from the hospital to the home following their consultation with the medical team so the level of nursing could be continued.
My sincere thanks to all the staff for their kindness and help they gave me.
I must also mention the excellent food.
Finally, my family and friends were made so welcome. It was truly a lovely experience. Thank you all again. You were brilliant.
One has to be patient: If so, one will see that all the staff have hearts of gold.
One has to be patient: If so, one will see that all the staff have hearts of gold.
No complaints at all.
No complaints at all.
My mom was allocated a room at Broadway Halls following the closure of the nursing home she was in five weeks ago. Since the move, she is in a lovely spacious room and has received a high standard of care from a nursing team who appear to be very dedicated. At mealtimes, menus are on the tables,...
I feel my mom has been welcomed at Broadway Halls and settled in quickly. After a 28 days, her place has been made permanent and I’m more than happy!
Prior to my mother being admitted, we visited the Broadway site deliberately without appointment to assess the facility. The friendliness and open approach experienced was very encouraging. Everyone we met, cleaning ladies, receptionists through to the Deputy Manager were positive and welcoming....
Prior to my mother being admitted, we visited the Broadway site deliberately without appointment to assess the facility. The friendliness and open approach experienced was very encouraging. Everyone we met, cleaning ladies, receptionists through to the Deputy Manager were positive and welcoming. The cleanliness and quality of furnishings is clearly evident. Entrusting an aged parent to someone else's care is quite daunting but all the staff, both then and since admission, have been a pleasure to deal with and all requests for assistance have been met positively.
My mum was in respite for 12 weeks with vascular dementia. It was her first ever care home stay (she's 69) and they have been fantastic. Life long depression plagues my mom and she gets very angry and physical, but the staff have been amazing. They used distraction techniques with dignity and...
My mum was in respite for 12 weeks with vascular dementia. It was her first ever care home stay (she's 69) and they have been fantastic. Life long depression plagues my mom and she gets very angry and physical, but the staff have been amazing. They used distraction techniques with dignity and manage to engage with Mom to the point she was happy to see me leave after I visited! You can trust all the staff with your loved one, anytime.
Mam has been twice to Broadway Halls and both times has been looked after very well. I appreciate the visiting times as I work all day and being allowed to call in at any time during the day was excellent. The staff are wonderful, I knew how difficult the residents can be as I have worked in a care...
Mam has been twice to Broadway Halls and both times has been looked after very well. I appreciate the visiting times as I work all day and being allowed to call in at any time during the day was excellent. The staff are wonderful, I knew how difficult the residents can be as I have worked in a care home myself, but never did I see any annoyance from the staff towards anyone.
I wish Mam could go to Broadway Halls on a permanent basis but it is very difficult due to the cost, Mam did enjoy it there even though she said different, every time we visited she was full of praise for everyone.
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Staff and residents at Barchester’s Broadway Halls care home in Dudley had a fantastic time celebrating National Cheesecake Day on July 30, a brilliant excuse to sample lots of delicious...
Residents and staff at Broadway Halls care home in Dudley were at the ready for the Wimbledon Final! Tennis fans in the home, including residents Lyn and Ian, were delighted...
There are no upcoming events for Barchester Broadway Halls Care Home.
There are no accreditations posted yet for Barchester Broadway Halls Care Home.
I joined the Barchester family in July 2025, after spending over two decades devoting my life to the compassionate care of individuals living within...
I joined the Barchester family in July 2025, after spending over two decades devoting my life to the compassionate care of individuals living within Dementia, Nursing and Residential care homes and the NHS. I am a trained Nurse by background.
I cared for my gentle dad who developed dementia, and I truly believe that unless you have had personal experience of such heartache, no one can really understand both the sad and happy times during such a journey. Dementia does not define a person, and every person’s journey is different.
Throughout my 20-year career, I have worked in numerous settings, from small family-run homes to large-scale care companies, consistently advocating for person-centred care. Within this, I regularly emphasise tailored and meaningful activities that promote mental stimulation, physical health, and emotional well-being, with family and friends at the heart. I also served abroad in the armed forces as a nurse.
As I look to the future, I remain committed to my vision of care homes as vibrant communities where everyone can live meaningful, fulfilling lives. I will continue to inspire new generations of caregivers, ensuring that my legacy of compassion and excellence will endure for years to come. I have an unwavering belief in the human spirit’s capacity to thrive — no matter what the circumstances.
I am looking forward to welcoming people to Broadway Halls to experience the stunning care and environment that we have to offer.
Rino is our Clinical Deputy Manager; she provides hands-on clinical leadership, ensuring care is delivered in line with best practice, regulatory...
Rino is our Clinical Deputy Manager; she provides hands-on clinical leadership, ensuring care is delivered in line with best practice, regulatory standards, and Barchester values. Rino supports audits, clinical governance, and staff mentoring, while maintaining a clear focus on residents' safety, dignity, and quality of life.
I am thrilled to be Administrator at Broadway Halls, having joined the wonderful team here in early 2023. I have worked in administration for many...
I am thrilled to be Administrator at Broadway Halls, having joined the wonderful team here in early 2023. I have worked in administration for many years, including HR elements, and this is the first care home I have worked in. I love the variety in the role, meeting our residents and their families and supporting the process to them moving in to our home. I also support fellow team members. In my spare time, I enjoy gardening, watching tennis and spending time with my family.
I have worked in care since 2013, and I absolutely love supporting people. I enjoy helping our residents, their families and my fellow team members...
I have worked in care since 2013, and I absolutely love supporting people. I enjoy helping our residents, their families and my fellow team members when I can. I also support people and their families who are choosing a care home, answering any questions they may have and showing them our lovely home. It's a pleasure being part of the Broadway Halls team!
I joined the Broadway Halls team in 2020 as a Carer and was promoted to Team Leader and then Dementia Champion during my time on the Care team. I...
I joined the Broadway Halls team in 2020 as a Carer and was promoted to Team Leader and then Dementia Champion during my time on the Care team. I then moved over to the Administration Team in June 2025. Before working at Broadway Halls, I previously worked in mental health in challenging environments. I love my job as I get to interact with our residents every day, and now also get to welcome people to Broadway Halls and be one of the first faces they see when they visit us. I can't imagine working anywhere else!
I'm Jennifer, and I am the Dementia Lead at Broadway Halls. I support our 3 Dementia Champions who are all part of our Memory Lane Community. I have...
I'm Jennifer, and I am the Dementia Lead at Broadway Halls. I support our 3 Dementia Champions who are all part of our Memory Lane Community. I have worked in care since 2005 and started in 2018 at Broadway Halls. I am passionate about ensuring every Resident on Memory Lane receives quality care, with a person-centred approach, in an enriching environment.
I started at Broadway Halls as a Kitchen Assistant and, through training and determination, I have worked my way up to the position of Head Chef,...
I started at Broadway Halls as a Kitchen Assistant and, through training and determination, I have worked my way up to the position of Head Chef, which I am incredibly proud of. Working in a care home as a chef, I have to think more about the eating needs and dietary requirements of the residents. There are various textures of food, special diets, diabetics, vegetarians, and so much more. It can be challenging, but I love it and have an amazing team to work with!
Hi, I'm Chris, the Sous Chef here at Broadway Halls.
I previously worked at Broadway Halls from 2014 and left to develop my skills in a fine dining...
Hi, I'm Chris, the Sous Chef here at Broadway Halls.
I previously worked at Broadway Halls from 2014 and left to develop my skills in a fine dining restaurant in Birmingham. I was pleased to re-join the team in November 2024 - I missed the people, the Residents and the homely culture that comes with working in care.
I have worked in hospitality since I left school and I am passionate about the dishes I create and serve. My signature dish is chicken and spinach pasta, tossed in a creamy sauce.
Outside of work, I enjoy spending time with my family and walking my dog. Aston Villa is my team, and when they are not playing, I enjoy following horse racing, and when the time allows, a day at the races is always welcome!
Steve joined the team as a permanent member in August 2025, having previously supported the home on a bank basis. During this time, Steve...
Steve joined the team as a permanent member in August 2025, having previously supported the home on a bank basis. During this time, Steve consistently demonstrated a strong commitment to maintaining a safe, welcoming, and well-maintained environment for residents, visitors, and staff.
Justyna is a dedicated and compassionate Lead Activities Coordinator in Broadway who is passionate about enhancing the well-being and quality of life...
Justyna is a dedicated and compassionate Lead Activities Coordinator in Broadway who is passionate about enhancing the well-being and quality of life of residents through meaningful, engaging and person-centred activities.
She began her journey with Barchester as a Care Assistant before progressing to Activities Assistant and then Lead Activities Coordinator.
Justyna enjoys building positive relationships with residents, families and colleagues and takes pride in creating a warm, supportive and enjoyable environment where residents can thrive.
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