Mill View, Bradford, West Yorkshire
Mill View, Bradford, West Yorkshire
Mill View, Bradford, West Yorkshire

Mill View is located in the centre of the Bradford community with views over the city. The home provides friendly and comfortable residential and dementia care for up to 50 residents in single en-suite rooms. There is also a sweet shop for customers and their families within the home to promote sociable, customer-led activity

Anchor’s customers are at the heart of everything. Mill View's dedicated care team take the time to get to know the individual and work with them and their loved ones to create detailed care plans to ensure their care needs are continually met.

Anchor is a provider of dementia care and provide on-going training to ensure their approach is best for customers living with dementia. Anchor recognises that everyone is an individual. Care staff work hard to get to know customers, build relationships and ensure all aspects of the service provided is focused on individualised and compassionate care.

Anchor is one of England’s largest providers of housing and care for the those over 55 years of age and has more than 40 years’ experience as a not-for-profit provider of services to older people. They were voted one of the Sunday Times Top 100 Not-for-Profit Organisations to work for in 2016.

Anchor’s dementia care team achieved the Outstanding Dementia Care Innovation for the Anchor Inspires Programme and the use of iPads at the Dementia Care Awards in 2015. Anchor reinvest the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.

Group: Anchor

Person in charge: Tracey Tatum (Manager)

Local Authority / Social Services: City of Bradford Metropolitan District Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 50

Rooms with ensuite WC: 50

Facilities & Services: Respite Care • Convalescent Care • Pets by arrangement • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Mill View is situated close to local services and amenities including:

Lister Park is within a mile.
Doctor's surgeries are within a mile.
The nearest hospital is Bradford Royal Infirmary within 2 miles.

Latest Care Quality Commission* Report on Mill View: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 15 hours ago

We currently have two care beds available. Please contact Mill View directly for further details.

Reviews

8.1 Mill View has a Review Score of 8.1 (8.100)

The Review Score of 8.1 (maximum of 10) for Mill View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Mill View in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Mill View is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.1 Points relating to the number of positive Reviews for Mill View is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 1 Reviews ÷ 10 Target = 0.100

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Mill View?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Mill View

  • Daughter of Resident/Service User
    1

From the moment Mum came to Mill View she has been looked after and cared for in the most professional and caring manner. Her medical needs are being fully met and monitored. Her individual medical issues have been shared by all staff through professional training and her support is outstanding by all the carers. As Mum's family, we are made to feel so welcome and are constantly updated and involved in Mum's care. Mill View is an outstanding care home and we feel totally confident and wholly satisfied with everything about Mum's care. It is her home from home.

How likely would you be to recommend Mill View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

November 2015

Best Care Home Operator

Recipient: Mill View

Date: Friday 27 Nov 2015

more details

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Staff Profiles

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Care Home Idol 2016

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