Mill View

37 Bolton Lane, Bradford BD2 4BN
Review Us
10 72 Reviews
  • Mill View, Bradford
Mill View is located in the centre of the Bradford community with views over the city. Mill View continues to welcome new residents.

The home provides friendly and comfortable residential and dementia care for up to 50 residents in single en suite rooms. There is also a shop for customers and their families within the home to promote sociable, customer-led activity.

Mill View's dedicated care team takes the time to get to know the individual and work with them and their loved ones to create detailed care plans to ensure their care needs are continually met.

The home provides dementia care and provides on-going training to ensure their approach is best for customers living with dementia. Anchor recognises that everyone is an individual.

Care staff work hard to get to know customers, build relationships and ensure all aspects of the service provided focus on individualised and compassionate care.

Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1250

Our colleagues at Mill View will be happy to answer any questions you have regarding our fees and what is included.

These prices are only a guideline, please contact Mill View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Carmen Susai (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Mill View directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (50)

Visiting

  • Visitors are welcome at Mill View.

Parking

  • Onsite parking is available, including disabled spaces.

Mill View Reviews (72)

Total of 72, showing 1-20
10

Mill View has a Review Score of 10 (9.953) out of 10, based on 40 reviews in the last 2 years. Over all time Mill View has 72 reviews.

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Date Published

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Review from S B (Son of Resident) published on 25 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is exceptional. Set in beautiful manicured gardens.The Home Manager, Deputy Manager and Finance Administrator have an open door policy and go above and beyond in all they do.The home is tastefully decorated to a high standard creating a beautiful living space.The staff have nothing too
much trouble attitude, providing outstanding care. I would highly recommend this home.

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Review from Ann D (Daughter of Resident) published on 22 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of my father, everyone is very kind and considerate to my dad and to the others in their care. He loves the food, particularly breakfast. He feels safe and looked after. Thank you.

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Review from Trevor B (Husband of Resident) published on 16 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my opinion Mill View is a superb home and my wife could not be in better hands. The staff are really caring and look after her every need. The accommodation is first class too.

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Review from Joanne W (Daughter of Resident) published on 8 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently moved into Mill View and was very unsure and nervous after losing my dad back in January this year. They have gone above and beyond to help her settle into the home and she is really thriving. She is joining in on all activities and it is a real pleasure to visit her as she is so upbeat
and is really enjoying the company and the staff are all amazing and friendly and really helpful. It has taken so much pressure off the rest of the family as my mum was getting so depressed and lonely and we were all worried she would go on a down hill spiral. Thank you to all the staff and management.

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Review from Christine T (Daughter of Resident) published on 7 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is cared for with great sensitivity. I feel that her individuality is respected and valued. Mum is a very sociable person but dementia has impacted on her ability to communicate. Nevertheless she is always included in activities and made to feel a part of the Mill View family. There is always something
going on to stimulate including lots of fun exercise activities such as tin can alley. Mum loves to walk and she really enjoys access to a lovely garden.The staff are friendly and I appreciate how they care for mum with humour, tenderness and respect.

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Review from Louise G (Daughter of Resident) published on 30 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Mill View.
My mum moved in when she couldn't manage any longer in her own home and I was increasingly struggling to look after her.
She was reluctant to accept any change, but agreed to try for 2 weeks in January.
I was worried she wouldn't settle after her being determined to
remain independent, yet I was so wrong.
Mum started flower arranging, then painting in art class, singing and dancing, playing bingo, doing exercise and Tai Chi and celebrated her 96th birthday with the residents, staff and volunteers.
All the staff are exceptionally loving, kind and caring with the utmost professionalism, and provide a safe place where everyone is nurtured and supported to flourish.

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Review from L J (Granddaughter of Resident) published on 19 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan has resided at Mill View for a couple of months now; her quality of care is second to none. Staff are caring & compassionate & nothing is too much trouble. Nan is treated with dignity. There is a happy and friendly vibe & this complements the well kept surroundings. The home is well decorated &
clean with a beautiful garden area. Nan's room is comfortable & made homely with her pictures on the wall. Nan was welcomed to the home with thoughtful gifts to help her settle in. Staff smile & are happy. Residents are occupied and entertained with various activities. Nan is shy in nature but staff have brought her out of her shell, included her & encouraged her & I see her joining in with activities that I would never have dreamed she would embrace! Mill View have helped Nan to achieve quality of life & it's heart warming to see how much love and care there is for residents at Mill View; staff put residents at the heart of what they do. Thank you Mill View for all that you do.

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Review from S B (Daughter-in-law of Resident) published on 16 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We can't recommend this care home highly enough. The care that the whole team of staff gave to my mother in law was excellent and especially the way they looked after her in her end of life care. She was very peaceful and the care she received was kind and attentive so we would very much recommend this
home for a loved one. All the staff are friendly and make you feel like part of the family and welcome.

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Review from Leanne B (Granddaughter of Resident) published on 16 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nana is very happy here at mill view, staff are very friendly and informative, always lots for the residents to do to keep them entertained.
Having moved my Nana here from another care home, she seems so much more settled and at home, staff always go above and beyond.

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Review from Angela B (Daughter of Resident) published on 13 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You are made to feel welcome from the minute you walk in the door. Staff always happy to help and you can tell they enjoy working at the care home.
Lots of activities for the residents. My mum is having the best time she's had in a long long time. She is always clean and tidy and enjoys being at mill
view.

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Review from C G (Son of Resident) published on 13 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Mill View for 2 months now and I can honestly say that care that she has received has been absolutely fantastic without exception!
From the moment we brought mum here we knew that it was the right place for her and she settled in very quickly. The staff are very open
and nothing is too much trouble for them. I know from experience as an ex nurse how difficult it can be dealing with clients with dementia and other age associated conditions but the staff here make it look so easy.
Mums room is very homely and absolutely spotless as is the care home in general.
It's lovely seeing mum interact with the carers and other residents and she is kept busy with the various activities taking place on a day to day basis.
We feel so blessed to have mum in Mill View.
Thank you to all the staff and the fabulous manager for all the care and support you give to my mum and her relatives.

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Review from Philip B (Son of Resident) published on 11 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into mill view recently and the transformation in her is amazing to say the least she is interacting with all staff and encouraged to join in the daily activities from day one the staff have been excellent taking time to engage with her nothing is too much trouble always kept informed on
medical issues staff are always ready to give an update activities.are shared online so you can see what and how your loved ones are doing with the activities the management team are always on hand to answer any questions that arise

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Review from David H (Son of Resident) published on 24 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This HOME is outstanding! The staff truly care about our father and our father has developed a genuine fondness for the staff. We know he is well cared for, well fed and safe. We always feel welcome when we visit. It is always immaculately clean. There's always a danger that you can sound like you're
"blowing smoke" when giving a great review......I'm not. This HOME is brilliantly led by the manager. She has a business to run but my god, she cares about her residents AND the welfare of the families too.....we know this from personal experience. We also know we could pick up the phone to the manager and she'd be there to help. If she wasn't available, the ever helpful staff member would be there! A massive thank you to all the staff. A truly great HOME run by a superb team!

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Review from Helen R (Daughter of Resident) published on 9 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother moved to Mill View Bradford after living by herself aged 94 we all and mum decided it was time she needed help,from moment we visited and the day she moved it we have been so pleased.Her room is beautiful,great views, lovely bathroom,and great social area , she's well feed, plenty of drinks
and always looks presentable and enjoys the company of otherd she says it's like a hotel .The staff are great , always there with a welcoming hello and chat me and my two brothers and family are so happy because mum is well cared for.

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Review from Susan C (Wife of Resident) published on 31 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband moved into the dementia unit at Mill View a year ago. Since then he has been hospitalised twice with severe infections He has recovered well from both due to the excellent care he has received at Mill View. I have also been very impressed with the kindness, warmth and helpfulness shown by
the staff, not only to my husband but to me and all my family during some difficult times. Family and friends are all very impressed by the welcoming atmosphere at Mill View and by how clean and well maintained it is. They have also commented on the kindness and dedication of the staff and management to making this such a happy place for the residents. So thank you all at Mill View. We feel very lucky to have found you.

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Review from Andy C (Son of Resident) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arrival my mum has been cared for by kind approachable staff. When I visit I am made very welcome by all staff & nothing is too much trouble. The home is clean, tidy and comfortable with a lot of attention to detail. There are activities throughout the week to entertain the residents.

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Review from K S (Wife of Resident) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has lived in Mill View for around 14months so far. He needs help with all activities of daily living and appears happy there.
The staff deliver this care very well. They are very quick to inform other disciplines when they feel medical/nursing intervention is required and always keep us
informed if this has been necessary . The management team is excellent and always there to answer any queries . The home is very clean, modern and well maintained. The catering team are wonderful and produce excellent meals and cater for any special dietary requirements as required. Activities are ongoing and available on most days and appear well attended by residents and relatives etc.,
I am happy with the care at Mill View and know that any issues will be dealt with efficiently.

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Review from H G (Granddaughter of Resident) published on 21 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After accepting Nan was no longer safe at home we came to Mill View Care Home and got nothing but loving support from both staff and management. They made the transition as smooth as possible and nothing is ever too much to ask. Everybody is super approachable and your opinion is always taken on aboard.

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Review from Nikkie H (Daughter of Resident) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted for respite. I had no idea what to expect. She stayed on as a permanent resident. The staff and managers are fantastic. I feel I can come to them if I have a problem or a worry. They are like family. I feel happy when I leave her. Mum is also very happy too.
Thank you so much team
Mill View. Really appreciate all you do for Mum and other residents.

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Review from C H (Friend of Resident) published on 27 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm not sure how long my friend was in Mill View, but she was very happy. We were particularly happy with two staff members. When my friend first arrived there was no smell, but it became evident over time. The care at the end of her life was excellent.

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Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Mill View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 40 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.953 for Mill View is calculated as follows: ( (453 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 472 Ratings = 4.953

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mill View is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 40 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (12)

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Frequently Asked Questions about Mill View

What types of Care is Mill View registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mill View have?

There are 50 Single Rooms.

What are the Facilities & Services at Mill View?

Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mill View to the centre of Bradford?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mill View to verify any information. View our terms and conditions. Mill View has an Enhanced Service - more info.