Mill View

37 Bolton Lane, Bradford BD2 4BN
Review Us
10 72 Reviews
  • Mill View, Bradford
Mill View is located in the centre of the Bradford community with views over the city. Mill View continues to welcome new residents.

The home provides friendly and comfortable residential and dementia care for up to 50 residents in single en suite rooms. There is also a shop for customers and their families within the home to promote sociable, customer-led activity.

Mill View's dedicated care team takes the time to get to know the individual and work with them and their loved ones to create detailed care plans to ensure their care needs are continually met.

The home provides dementia care and provides on-going training to ensure their approach is best for customers living with dementia. Anchor recognises that everyone is an individual.

Care staff work hard to get to know customers, build relationships and ensure all aspects of the service provided focus on individualised and compassionate care.

Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1250

Our colleagues at Mill View will be happy to answer any questions you have regarding our fees and what is included.

These prices are only a guideline, please contact Mill View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Carmen Susai (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Mill View directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (50)

Visiting

  • Visitors are welcome at Mill View.

Parking

  • Onsite parking is available, including disabled spaces.

Mill View Reviews (72)

Total of 72, showing 21-40
10

Mill View has a Review Score of 10 (9.953) out of 10, based on 40 reviews in the last 2 years. Over all time Mill View has 72 reviews.

Overall Experience

  • 66
  • 6
  • 0
  • 0
  • 0

Date Published

72
19
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Review from Julie M (Daughter of Resident) published on 5 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home provides a home-from-home living experience for all residents. Activities are widely available to anyone who wants to join in. Themed events are organised where family and friends are welcome to join in the fun.
A widely varied menu to suit everyone is provided. Mill View is immaculately
clean and welcoming. Staff not only care for residents but care for the wider family too. Staff are not recognised highly enough for the level of compassion they provide. The dignity and respect that is shown is faultless. I would highly recommend Mill View to anyone looking for a loved one to be cared for.

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Review from Karen N (Daughter of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Accepting that my Mum could no longer safely stay in her own home was the most difficult and emotional decision for my Mum and us, her family.
However, the transition from home to care has been made so much easier due to the fantastic care and support by the management and the team of carers at Mill
View.
My Mum has really settled at Mill View and in her words "nothing is too much bother for them" which is high praise indeed from my Mum.
The staff goes above and beyond for residents to continue to have special events to look forward to. The cruise night; TV soap night and the Western night were fabulous events where families could attend with their loved ones. The added bonus being that money raised from ticket sales and tombola raffles then goes towards additional treats for the residents.
Thanks to Mill View we can all sleep easy knowing that my Mum is being looked after and cared for by such committed management and staff.

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Review from Ann A (Daughter of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mill View home is a wonderful place, my mum is very happy and settled here. I am so happy with the staff, they are awesome people, cleanliness of the home is paramount and I believe that the home is always kept that way. I am informed of everything to do with my mum's care and I wouldn't want it any
other way. I praise the management for the excellent work that they do.

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Review from D H (Friend of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and helpful particularly with residents and also visitors. Hospitality is offered to visitors. Management are approachable and helpful. Events for residents and families are organised by raffles and offers of novelties.

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Review from T B (Brother of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At first, we had to get used to my sister being in a home, but the management became my friends and couldn't do enough for me and my sister which made me feel settled and happy. They are lovely people.

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Review from Julie W (Niece of Resident) published on 28 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff members are exceptional, caring staff. These girls go out of their way, pleasant all the time, helpful to family members. The team leader upstairs is very good, helpful with all medical care and reassuring us family members.

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Review from Joyce C (Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Food very good indeed. Friendly home. Garden a credit to Mill View. I enjoy going on day trips. Enjoy shopping and afternoon cake. Enjoy the sport (Olympics etc). The staff go above and beyond to be helpful. I feel I could approach the management team if I had a problem. I love living at Mill View.

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Review from J W (Daughter of Resident) published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every effort has been made to help my dad settle in and keep him safe.
The staff have clearly got to know my dad well.

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Review from Judy A (Wife of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the wonderful team at Mill View for going above and beyond our expectations.
The admission for Respite Care went very well and we found the staff very caring and considerate of my husband's needs. He was treated with dignity and respect in a safe environment.
Nothing was
too much trouble and family and friends were made very welcome when visiting.
I have no hesitation in recommending the home and would be happy for my husband to stay again.

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Review from Philip B (Son of Resident) published on 2 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We wanted somewhere for Dad to recover after an operation, Mill View met our expectations. All the staff are friendly caring, welcoming and nothing is too much to ask. The home is clean, welcoming and pleasant. The gardens and grounds are neat and clean and a relaxing oasis to sit in. Dad only stayed
a short respite but he was settled and comfortable, and wants to return for another respite period later on. The food is excellent and there are pleny of snacks and cups of tea on hand. The bedrooms are nicely decorated and have their own bathrooms and a good selection of furniture to meet everyone's requirements.

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Review from S J (Friend of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased with the way that the staff have gone above and beyond to meet the needs of my friend who has been living here for the past 2 years. Since the new manager has come in, she has actively sought to have regular in-house activities/themed events and trips out for the residents and is
in the process of re-decorating everywhere to ensure the residents feel like it is their home which is really important. The garden is also a great place to either just sit and relax or if the weather is nice, activities also take place here too. All care staff and admin staff are approachable and friendly and have a great rapport with the residents and relatives. The food I have seen at lunchtime is all freshly cooked and looks lovely! My friend is now very content here and that is down to the hard work and dedication of all staff.

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Review from June R (Daughter of Resident) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow, how wonderful Mill View Care Home is (so pleased we chose it for Mum) an excellent run care home. Clean, fresh and inviting with friendly and caring staff. The bedrooms are warm/cosy and that goes to the lounge/dining areas. The manageress who heads up such a first-class team, comes up with plenty
of brilliant ideas to enrich the lives of the residents, inviting their family members to join in the fun. We feel Mum is in safe hands and well cared for which gives us peace of mind. Well done Mill View.

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Review from Linda C (Daughter of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is amazing. Friendly staff who made us welcome from the first day our mum went in. Nothing too much trouble. Just feels like our extended family got bigger, food, entertainment, trips out, theme nights and raffles, always something on. Credit to all the staff for their hard work. The
atmosphere at Mill View is always warm and friendly.

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Review from Jayne R (Daughter of Resident) published on 1 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to pass my thanks on to all the staff at Mill View particularly the staff member in Finance, the manager, the assistant manager and another three members of staff for all their help, but in general all of the lovely staff who were pleasant, patient and kind. Even more so as Mum was really
leaning towards nursing care; she really did decline within a few weeks.
I was so sad Mum couldn't have stayed longer at Mill View. I was looking forward to getting her out and about in the garden, having afternoon tea and even hoping she could go on an outing.
It is a beautiful place, and I was so pleased I got her in there.
It is homely, friendly, welcoming and comforting; like a home from home. Beautifully decorated. Lovely bedrooms and bathrooms, all very spacious and I managed to get some photos and ornaments around her that she was familiar with. The lounge and dining area is fabulous with great views of Bradford and beyond.
Thank you all so much for looking after her.

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Review from J H (Cousin of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very modern environment.
The staff is very caring and attentive and happy to join in entertainment. The residents that we met seemed very happy. Only a short visit but I couldn't see any negative points. On first impressions, I would be happy to recommend Mill View.

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Review from Mark G (Son of Resident) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad stays here. They make his stay brilliant. All the staff go that extra mile to make him feel at home and to all the visitors who come see him. The facilities have just been upgraded too. It’s so, so, so, so good! Thank you so much.

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Review from Rowena T (Daughter-in-law of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father-in-law moved into Mill View in January 2024, we've noticed a marked positive change in his mood and overall well-being. He seems happy and contented and has settled in well. In addition to being consummate professionals, the staff at Mill View are kind, considerate, and always there
to reassure you. My father-in-law has Alzheimer's and so is also in need of specialist care and he could not be in better hands.
All the facilities are excellent and the atmosphere pleasant. I cannot recommend Mill View highly enough. Many thanks to all the staff for taking care of him so well.

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Review from Jackie C (Daughter of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn’t ask for any better care for Mum. The staff who look after Mum are just amazing, they’re so respectful of her wishes and caring and nothing is ever too much trouble. They’ve also got time for relatives making sure we’re kept well informed of everything that’s happening.
The effort they put
in at Christmas with all the activities and entertainment was brilliant.
A big thank you to everyone.

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Review from P G (Relative of Resident) published on 3 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the past eighteen months or more my wife and I have been visiting an elderly relative (lady) in Mill, View, Bradford.
From the outset, we noticed the cleanliness of the whole place. The attention to detail and care can be seen everywhere. The whole of the staff are extremely friendly and helpful
to both the residents and visitors. It stands out a mile that the residents and staff (male or female) are one large happy family who all seem to enjoy their work or stay.
Not only do the residents feel secure, visitors can't help but feel happy that their relative/friend are in an establishment which is totally safe and secure.
It really is nice to see in this day and age young people on placement from college, where they will learn their future career on the job. The one I met today (a young lady) loves it already, just shows the integration and foresight that is on offer at this establishment.
All in all Mill View is an impressive care home all-round. A treasure in Yorkshire

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Review from Laura M (Granddaughter of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express my gratitude to Mill View (Care Home) enough. Both my beloved grandparents moved into Mill View in March 2022. At first, I was so upset that my grandparents had to go into care; however, once I saw how settled, looked after and loved they were at Mill View, I realised that there is
nowhere else I rather them be. The staff are absolutely fantastic, and I cannot thank them enough for how they have looked after my grandparents. It was only the other week when I was there that happy tears were brought to my eyes when I saw the love that the staff were giving to my grandma.
My grandad sadly passed away in February 2023. This was the most difficult time of my life, but Mill View was amazing, took so much time to console our family and make sure my grandma remained settled after the loss of her husband.
The home is welcoming and clean, with great facilities, and I believe undergoing renovations to make the home even better.
I look forward to every single visit.
Thank you, Mill View.

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Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Mill View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 40 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.953 for Mill View is calculated as follows: ( (453 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 472 Ratings = 4.953

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mill View is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 40 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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