The kindness of all staff was exceptional. I have no problems with the home nor the staff.J B(Respite Resident/Service User)
The kindness of all staff was exceptional. I have no problems with the home nor the staff.J B(Respite Resident/Service User)
Windmill Manor is a purpose-built nursing home in Oxted, Surrey. Windmill Manor provides personalised high quality 24-hour nursing care and support for those individuals that need it, as well as providing nursing and residential dementia care in a dedicated Memory Lane Community. The highly skilled team focus on delivering person-centred care that enables residents to keep their normal routines as much as possible while maintaining their independence.
Memory Lane Community is...
Windmill Manor is a purpose-built nursing home in Oxted, Surrey. Windmill Manor provides personalised high quality 24-hour nursing care and support for those individuals that need it, as well as providing nursing and residential dementia care in a dedicated Memory Lane Community. The highly skilled team focus on delivering person-centred care that enables residents to keep their normal routines as much as possible while maintaining their independence.
Memory Lane Community is specifically designed for people living with dementia using colour schemes that easily enable residents to identify areas within the home. It features life skills kitchens, where residents can be involved in everyday activities such as baking, setting tables, folding washing and pottering. Memory Lane also has a secure garden and balcony, where residents can enjoy outside space and activities in safety.
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Windmill Manor Care Home for full pricing details and T&Cs.
Contact Barchester Windmill Manor Care Home to confirm what's included and get a personalised quote:
Barchester Windmill Manor Care Home has a Review Score of 9.8 (9.781) out of 10, based on 29 reviews in the last 2 years.
Over all time Barchester Windmill Manor Care Home has 107 reviews.
I have found all the staff very helpful and kind. I would like to see my husband taken for a walk outside and maybe physio therapy-exercise class. My only concern is the boredom with the lack of activities, otherwise, he is very well cared for and attended to.
I have found all the staff very helpful and kind. I would like to see my husband taken for a walk outside and maybe physio therapy-exercise class. My only concern is the boredom with the lack of activities, otherwise, he is very well cared for and attended to.
Thank you for your feedback. I will arrange for our activity coordinator to meet with you so we can discuss how best to engage and stimulate your loved one.
My father went into Windmill Manor Home for a few week's respite stay. The manager and nursing staff couldn't have been more helpful and professional. All the care staff were very friendly and dealt with my father extremely well (He can be very difficult at times). this is the first time that he...
My father went into Windmill Manor Home for a few week's respite stay. The manager and nursing staff couldn't have been more helpful and professional. All the care staff were very friendly and dealt with my father extremely well (He can be very difficult at times). this is the first time that he has been in respite care and we were very nervous about leaving him especially as he wasn't happy about it. But we needn't have worried. He settled in straight away. The manager is a great asset to the home, she rang me daily and then weekly to let me know that he was fine and loving life at Windmill Manor.
Thank you for finding the time to do this review. It is so nice to hear that you were happy with everything during his stay with us. Your father is welcome back anytime.
All the carers give so much of themselves. I can relax knowing that mum is receiving the best of care.
All the carers give so much of themselves. I can relax knowing that mum is receiving the best of care.
Thank you so much for your review, this is such good feedback. I am very happy that you feel your mother gets the best care. I will ensure I share this with all the team here at Windmill Manor.
Has a friendly atmosphere where everyone is treated with respect and dignity.
Has a friendly atmosphere where everyone is treated with respect and dignity.
Thank you for your review it was lovely to meet you too. You are always welcome back.
All the care staff were very friendly and dealt with my father extremely well (he can be very awkward at times). This is the first time that he has...
All the care staff were very friendly and dealt with my father extremely well (he can be very awkward at times). This is the first time that he has been in respite care, and we were very nervous about leaving him, especially as he wasn't very happy about it. But we needn't have worried. He settled in straight away. His room was nice and spacious, and they had a welcome gift for him on arrival, which couldn't have been better as he loves chocolate, and this distracted him and settled him down. He loved the food and was definitely well fed. Surprisingly to us, he joined in all the activities which they provided. The manager is a great asset to the home. She rang me daily at first and then weekly to let me know that he was fine and loving life at Windmill Manor. I cannot recommend this home highly enough.
Thank you for taking the time to review Windmill Manor. Your lovely comments and feedback mean so much to the team. Please remember he is always welcome back here.
My father first came to Barchester Windmill Manor Care Home in April 2022 after a stay at the hospital. The care he has received is extremely good and we have been able to rest easy knowing he is in a safe, comfortable environment. Communication is good and they have also supported my mother in...
My father first came to Barchester Windmill Manor Care Home in April 2022 after a stay at the hospital. The care he has received is extremely good and we have been able to rest easy knowing he is in a safe, comfortable environment. Communication is good and they have also supported my mother in this difficult transition to him requiring residential care. The food is of a good standard and the dining room is a really sociable space. I had the fun of watching a game of carpet bowls last week when I was visiting: the residents were all encouraged to take part and clearly enjoyed it. A recent highlight was the range of celebrations organised for the Jubilee Weekend which were above and beyond our expectations. There was something every day with a wonderful sense of community as families were encouraged to join the fun.
Thank you for taking the time to do this review. Your lovely comments and feedback mean so much to the team at Windmill Manor.
My mother has been a resident at Barchester Windmill Manor Care Home since 2017. After an initial period of adjustment, she has settled in very well and is happy living at Barchester Windmill Manor Care Home as her home. She is looked after and cared for very well and the staff are patient and...
My mother has been a resident at Barchester Windmill Manor Care Home since 2017. After an initial period of adjustment, she has settled in very well and is happy living at Barchester Windmill Manor Care Home as her home. She is looked after and cared for very well and the staff are patient and kind, particularly one member of staff, who treats my mother more as a relative than a resident in ensuring her comfort and well being!
My wife has gone through hell and back since she had her stroke. The NHS was appalling 3 months of hell then another 3 months of hell in her first nursing home. Then she moved to the Windmill the best time of her life. It is the first time she has felt happy and safe. The staff are all you could...
My wife has gone through hell and back since she had her stroke. The NHS was appalling 3 months of hell then another 3 months of hell in her first nursing home. Then she moved to the Windmill the best time of her life. It is the first time she has felt happy and safe. The staff are all you could wish for. They go out of their way nothing is too much for them. They pull out all the stops no matter what the cost.
The manager and her lovely team have been a joy to work with... helpful, caring, resourceful and have looked after Dad extremely well. The home is in fantastic condition after its recent refurb. Nothing but praise!
The manager and her lovely team have been a joy to work with... helpful, caring, resourceful and have looked after Dad extremely well. The home is in fantastic condition after its recent refurb. Nothing but praise!
Thank you very much for your lovely review, it is very much appreciated and has been passed on to the staff.
My mum moved into Windmill Manor at the start of Covid. The staff have worked very hard in difficult circumstances. They have got to know and understand how to care for mum. She is happy and content, always well turned out and has put on some weight after being unwell before arriving here. Thank...
My mum moved into Windmill Manor at the start of Covid. The staff have worked very hard in difficult circumstances. They have got to know and understand how to care for mum. She is happy and content, always well turned out and has put on some weight after being unwell before arriving here. Thank you everyone at Windmill Manor.
Your lovely comments and feedback mean so much to the team at Windmill Manor. Thank you for taking the time to write this review.
My mother has been a resident at Windmill Manor since April 2021. Despite the Covid restrictions, I have been able to visit my mum in her bedroom to get a sense of both her well-being and the care provided. I have met very nice, friendly and professional staff who keep me updated on my mother’s...
My mother has been a resident at Windmill Manor since April 2021. Despite the Covid restrictions, I have been able to visit my mum in her bedroom to get a sense of both her well-being and the care provided. I have met very nice, friendly and professional staff who keep me updated on my mother’s health. I am hoping the residents will be able to spend more time in the garden as the time spent indoors has been too long.
Thank you so much for your lovely comments. Please be reassured that we encourage all our residents to spend time outside either in the garden or on our large balcony on Memory Lane. We often have lunch outside or various activities weather permitting. Please also just let us know if you would like to take your mother out from the home instead of having an indoor visit.
My friend appears to be very happy and well looked after. Regular calls from nurses and carers keep me informed when necessary. The visiting suit has been a fantastic facility and I am looking forward to warmer weather and window visits. Staff are always friendly, concerned and helpful.
My friend appears to be very happy and well looked after. Regular calls from nurses and carers keep me informed when necessary. The visiting suit has been a fantastic facility and I am looking forward to warmer weather and window visits. Staff are always friendly, concerned and helpful.
Thank you for your review and I will share your comments with the team. We understand how important communication is with family and friends so I am very pleased that you are kept informed. I know recently you have had the opportunity to take your friend out around the local area which she thoroughly enjoyed.
I am very pleased with how the care home and workers are very nice and polite, helpful as well.
I am very pleased with how the care home and workers are very nice and polite, helpful as well.
Our team greatly appreciate all feedback, thank you.
The Windmill Care Home have looked after my husband for four months and I cannot thank them enough for the loving care and attention they have given him me, in particular, to have eased my mind knowing that this first-class care her has helped me worry less. They are a truly great team, no I in...
The Windmill Care Home have looked after my husband for four months and I cannot thank them enough for the loving care and attention they have given him me, in particular, to have eased my mind knowing that this first-class care her has helped me worry less. They are a truly great team, no I in this team from the very top to bottom, this team are amazing. I cannot find the words to thank them enough for all they have done for us both. From the bottom of my heart, they are all angels and god bless them all to keep healthy and well, and to look after the residents who are lucky enough to be in their loving care.
Thank you for your review and your lovely comments. I will make sure I feed this back to all the staff team how amazing they are. I am pleased that you did not have to worry at all whilst your husband was with us. It was a privilege to be able to care for him.
My mother was very poorly when she first arrived at Barchester Windmill Manor Care Home and thanks to the wonderful care she has received she is a different person, happy and much stronger. The staff are amazing, so friendly and helpful and nothing seems too much trouble even when it is clear they...
My mother was very poorly when she first arrived at Barchester Windmill Manor Care Home and thanks to the wonderful care she has received she is a different person, happy and much stronger. The staff are amazing, so friendly and helpful and nothing seems too much trouble even when it is clear they are very busy. I have learned more about my mum's condition and how I can support her when I visit. Thank you Barchester Windmill Manor Care Home.
Thank you so much for taking the time to complete this review. The team really appreciates this feedback.
Windmill Manor is clean, tidy and modern. The staff are very welcoming and communication is excellent. The staff look after my mum very well, she always looks clean and well cared for, including attention to keeping her hair tidy and trimmed. We feel that we are very lucky to be able to visit each...
Windmill Manor is clean, tidy and modern. The staff are very welcoming and communication is excellent. The staff look after my mum very well, she always looks clean and well cared for, including attention to keeping her hair tidy and trimmed. We feel that we are very lucky to be able to visit each week and they are coping very well with the Covid situation.
It is so very important that our residents, friends and families are able to give us feedback on the care and services we provide. Thank you for taking the time to do this
Visited my father in the Covid 19 indoor space. I felt safe and knew that my father was safe due to the protocols in place. I felt sad that I could not give my father a hug but we touched fingers against the Perspex.
Visited my father in the Covid 19 indoor space. I felt safe and knew that my father was safe due to the protocols in place. I felt sad that I could not give my father a hug but we touched fingers against the Perspex.
I am pleased that you felt safe when visiting in our new visiting suite. Your father's safety is paramount and we are pleased that you are able to see this. Your father enjoys your visits and we are pleased we are able to facilitate this.
30-minute visit. Not ideal but under the circumstances, OK.
30-minute visit. Not ideal but under the circumstances, OK.
Thank you for your comments. I am pleased you have been able to visit mum. Hope you able to come and see mum in our new visiting suite soon.
Dad has been at Windmill now for around a year. He is very settled and happy. Everything is good, and he is looked after brilliantly. Lovely atmosphere, good food (especially the puddings!), lovely staff who are always only too pleased to help and keep you informed. Fantastic!
Dad has been at Windmill now for around a year. He is very settled and happy. Everything is good, and he is looked after brilliantly. Lovely atmosphere, good food (especially the puddings!), lovely staff who are always only too pleased to help and keep you informed. Fantastic!
Thank you for your lovely comments. Communication is essential during these unprecedented times. I am pleased you feel Windmill has continually kept you informed. The chef is pleased dad likes the food!
My mother-in-law has been in this care home since May 2019. Everybody is so wonderful here. We are so glad, particularly since the beginning of the year, that she has been so very well looked after. I cannot fault the home in any way. This care home is simply AMAZING. And so is everyone who works...
My mother-in-law has been in this care home since May 2019. Everybody is so wonderful here. We are so glad, particularly since the beginning of the year, that she has been so very well looked after. I cannot fault the home in any way. This care home is simply AMAZING. And so is everyone who works here.
Thank you very much for your lovely comments. It is an honour to be able to look after your mother-in-law during such difficult times. I will pass your comments on to the team who are dedicated to providing outstanding care to our residents.
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There are no accreditations posted yet for Barchester Windmill Manor Care Home.
I am the General Manager for Windmill Manor. I have been a registered manager for 11 years, starting my career as a care apprentice. My journey...
I am the General Manager for Windmill Manor. I have been a registered manager for 11 years, starting my career as a care apprentice. My journey started in the community where I met people from all different walks of life. Learning about them is what drove my passion for the sector. I am passionate about delivering high-quality care to individuals regardless of their level of need, and myself and my team and I will do everything in our power to ensure our residents are safe and well cared for in a beautiful environment. I have managed a variety of registered services over the years, and this has given me a vast knowledge in a variety of scenarios, which enables me to support my team effectively.
Something people don’t know about me – I studied law at the Open University and obtained my law degree, but health and social care was my calling!
In my spare time, I like to watch my son play football and go for long walks in nature.
Hello, my name is Michael, and I am the Deputy Manager at Windmill Manor. I joined Barchester in 2022 as an RGN. I trained and qualified as a nurse...
Hello, my name is Michael, and I am the Deputy Manager at Windmill Manor. I joined Barchester in 2022 as an RGN. I trained and qualified as a nurse in Ghana in 2017 and came to the UK to follow my passion for nursing. I have nursed in both a care home and hospital environment, and I am delighted to be part of the team at Windmill Manor. I enjoy that every day in my role is different, especially enjoy getting to know residents.
Hello, I am Rinimol and I joined the team at Windmill Manor as a Registered General Nurse in November 2022. I have progressed to a Unit Manager and...
Hello, I am Rinimol and I joined the team at Windmill Manor as a Registered General Nurse in November 2022. I have progressed to a Unit Manager and took on the role in October 2023. My passion is to deliver outstanding person-centred care to residents at Windmill Manor Care Home.
I am a Registered Nurse at Windmill Manor Care Home. I joined the Care team at Barchester in May 2023 as a Senior Care Assistant. I am proud to be...
I am a Registered Nurse at Windmill Manor Care Home. I joined the Care team at Barchester in May 2023 as a Senior Care Assistant. I am proud to be part of a dedicated team in a beautiful home. I love getting to know residents and their families and finding out about their lives.
Hi! I am Veenamol, a care practitioner, at Windmill Manor Care Home. I joined the team in January 2023. It is my privilege to be able to care for the residents at Windmill Manor and be part of a caring and professional team.
My name is Sherry, I have managed the activities here at Windmill Manor for 8 years. I am very passionate about my role and aim all our activities,...
My name is Sherry, I have managed the activities here at Windmill Manor for 8 years. I am very passionate about my role and aim all our activities, outings and events toward those living with dementia. We have a varied program with a person-centred approach to enhancing our resident's well-being.
Hi, I’m Maggie!
I have a real love for food and have worked in the hospitality industry for over 10 years, including catering for special event...
Hi, I’m Maggie!
I have a real love for food and have worked in the hospitality industry for over 10 years, including catering for special event planning.
I started in Windmill Manor in 2020, and I am a proud head chef! Food is such a big part of our lives, and I am passionate about recreating the happiness and memories of my residents through lovingly home-cooked food.
In my spare time, I enjoy floristry & dancing, but most of all, spending time with my lovely dog Bella.
I’m Dipam, and I’m the Administrator here at Windmill Manor Care Home. I’ve been here since January 2022 and have worked in care since 2017. I enjoy...
I’m Dipam, and I’m the Administrator here at Windmill Manor Care Home. I’ve been here since January 2022 and have worked in care since 2017. I enjoy helping my colleagues create a friendly environment for our Residents to reside in.
In my spare time I enjoy listening to music and watching movies & the F1 (Go Ferrari & Lando Norris!). I'm also the resident geek and could talk all day about sci-fi/technology/cars.
I started my position here in May 2019. My previous role was working as a dispenser for Boots the Chemist. Although in very different positions, I am...
I started my position here in May 2019. My previous role was working as a dispenser for Boots the Chemist. Although in very different positions, I am enjoying my current one very much. Every day is totally different to the one before, and I enjoy the interaction with residents, relatives and all guests to the home. I hope I am a friendly face to see as they walk through the door.
I joined the team at Windmill Manor in May 2024 as Head of Maintenance, and I am very pleased to also undertake the role of Speak Up Champion.
I...
I joined the team at Windmill Manor in May 2024 as Head of Maintenance, and I am very pleased to also undertake the role of Speak Up Champion.
I believe it is of great importance to have happy staff to create a happy home.
I enjoy playing golf and watching international rugby union, cricket and Formula 1.
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