Barchester Windmill Manor Care Home

The staff are kind and caring, the facilities are excellent, and there is a happy atmosphere in the home.

Windmill Manor is a wonderfully caring place that feels like family. The staff take care of the residents beautifully within the constraints of the staffing numbers and challenges they face with residents.

Everyone is very friendly and kind. My sister is well looked after, and very happy with the care. It is nice to see everyone looking after her and helping her out. Never had issues with the home or the management, always helpful and kind.

When we came with my mum it was late evening, the staff were very welcoming, they let us stay with mum to settle her. All the staff are very kind and caring and listen to us when we talked about mum and her needs. There is always activities happening and they have lots of things to do, they have 3 good meals a day plus snacks. It's a very homely feeling, since mum has been here she looks a lot happier and brighter! 10/10!

Sue and Paul

I cannot fault Windmill Manor! My relative has been there over a year now and her health has improved greatly. I visit almost every day and can say without a doubt that this is a fabulous care home who really do care about the residents. I base this on what I see and hear and if I do have any questions/concerns they are addressed straight away. I see respite cases who want to stay or improve greatly as well as a resident who got so strong they went back home'. It's a huge decision and can feel overwhelming to place a loved one in a home for both yourself and the person going to live there but I cannot recommend Windmill Manor enough. I had conducted a lot of research beforehand with my relative having respite and another stay where they did not settle. I hope this is passed on to the staff as I am very grateful to everyone

The staff not only support mum but the family too.

Such a lovely vibe to the home. Staff are always friendly and happy. The entertainment is varied and engaging. I manage to visit most days and it is nice to see Dad settled and a relief he is well cared for. Thank you

I have been able to come and go as I please and am always made to feel welcome. My husband has received the kindest of care under sometimes testing circumstances. The staff are always thoughtful and understanding. It seems that daily care staff, night staff, kitchen, admin, maintenance, cleaners, management and literally everyone knows who is who and what is going on. It's impressive. My year has been so strange - very sad but on the other hand we have also had lots of laughs. He is extremely well cared for and is very content.

Well run, level of care excellent.

The whole atmosphere is lovely and the staff are great. My mother has settled well after a very rocky period - Windmill recognise both the resident and the strain on the relative due to the very nature of the care. I trust them totally and would whole heartedly recommend them.

Two members of staff, in particular, are the best very friendly and keeping me updated about my dad. I was very happy about their sense of care and their facilities tailored to the benefit of residents. Everybody is friendly.

Excellent care home that exceeds expectations. When I first visited the care home, I was incredibly impressed by the warm and welcoming atmosphere and kind, caring staff. The staff make sure that each and every resident is doing their best and is well. The activities that take place in the care home are absolutely remarkable and memories are made (events such as Christmas fairs and parties). During the Christmas Fair this year items could be purchased as gifts and delicious seasonal food was available to try. Residents always have smiles on their faces since they are taken care of very well by the wonderful staff at Windmill Manor Care Home. It brings such pleasure to know that our loved ones are in such good hands. Thank you Windmill Manor for everything you do for our families.

All the staff, management, reception, maintainence team, cleaners and laundry staff included, always have time to stop and say hello. We are very grateful for them all.

I would like to thank them for delivering excellent care.

I was admitted for 10 days respite care for an infected arm caused by a fall. I received nursing care for my arm and rest. The kindness of all staff was exceptional. I have no problems with the home nor the staff.

I am thoroughly impressed with the level of care and attention offered at Barchester Windmill Manor Care Home. The staff members exhibit remarkable compassion, professionalism and a steadfast dedication to the well-being of all residents. As a friend of one of the residents, I have personally observed the significant improvements since the new manager assumed their role. I like the new manager, she has introduced a revitalizing and positive atmosphere, showcasing outstanding leadership and a sincere commitment to enhancing the quality of care. Furthermore, the food is delicious and healthy that the residents genuinely appreciate. I wholeheartedly recommend this care home to anyone in search of a supportive and caring home.

Barchester Windmill Manor Care Home has been a wonderful place for my loved one. The staff are kind, attentive and treat residents with dignity and respect. The facilities are clean and comfortable and the atmosphere is warm and welcoming. Knowing my grandparent is in such good hands gives me great peace of mind.

It would be nice to see more sauces on the table for chips, fish etc. without having to ask

Only downside, for me, is Dad misses out on activities in the evening as he is put to bed at 4, maybe on days were there are activities he could stay up!