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- Riverdale Court care home







Riverdale Court care home, situated in Welling, in the London Borough of Bexley, is a care facility providing residential care for older people living with dementia.
Riverdale Court provides a wealth of support services for people living with dementia, with the aim of not just providing care and comfort, but also a new, positive and more engaging stage in their lives. The team of qualified and attentive staff provide 24-hour specialist...
Care Provided by Riverdale Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fee covers all dietary and hydration requirments: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; entertainment/compaionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newpapers and some outings are also not included. Top up fees are considered.
The price(s) shown are provided by the care home. Contact Riverdale Court for full pricing details and T&Cs.
Contact Riverdale Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avante Care & Support
- Voluntary / Not for Profit Owned
Person in charge
- Gerard Balo (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2010
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- Visiting Health Professionals not to visit for appointments at meal times.
Riverdale Court Reviews (134)
Riverdale Court has a Review Score of 9.7 (9.726) out of 10, based on 21 reviews in the last 2 years.
Over all time Riverdale Court has 134 reviews.
Riverdale has made such a difference to Mum. I know that she is safe and well looked after. They are so patient with Mum and always put her best needs first. Staff are so caring and friendly, but remain professional at all times. They are quick to respond but never appear flustered. They keep me well informed of Mum's progress and are always approachable. Mum has a good variety of activities to help her mental health, physical and cognitive function. Thank you!
I am so pleased with Riverdale care home it's a fantastic care home. Staff are so caring and friendly, polite, couldn't wish for a better care home for my husband. It makes me feel at ease knowing that he is being taken care of. Thanks to all staff. To me they are all angels.
Thank you for your kind words, knowing that you are very pleased with Riverdale Court and the care that your husband received. Once again Thank you and I will passed your wonderful comments to the team.
Just like to say what a great care home. Mum came in February 2025 straight from hospital after a fall. She suffers with Dementia and didn't know how she would cope in a care home. Well, what a surprise after a year. At first she moaned that she didn't want to be there. Now she is happy and contented. What a difference! It is comforting to know that she is well looked after by all the staff. What a wonderful group of carers you all are. It is a very warming atmosphere when we visit. Well done to you all. Hope your boss is very proud of you all. Thank you.
Hi,
Thank you for the wonderful and kind words. I will share this to the team. Once again thank you.
My wife has only been in since September. She has settled in really good and takes part in most of the activities. All the staff are caring and considerate. The rooms are of a nice size and bright. The home is always spotless and bright.
Thank you very much for the very nice review about Riverdale Court. I will share your nice compliments to the team. Once again Thank you
Mum stayed for a few weeks respite care and we're very happy with the experience. She was made to feel welcome from the moment she arrived, and we really appreciated that she was given the same room as before, its a lovely, comfortable space and familiarity makes a big difference to her. Due to her dementia, she doesn't always recall her stay, but fro, what I have seen on social media care home page, she clearly had a great time. There were plenty of activities and entertainment, which is so reassuring to see. The staff are friendly, helpful and caring. When she returns home, she is noticeably more stimulated.
Thank you for the positive feedback and we are happy to know that Mum enjoyed her stay with us. We look forward to having her back to stay with us again.
The love and care shown to mum is second to none.
Choosing Riverdale Court over 5 years ago was the best decision I have ever made.
Thank you for choosing Riverdale court and your kind and inspiring words. I will share the inspiring complement to the Team at Riverdale. Once again, thank you very much.
I have been impressed by the infinite patience and sympathetic care given by all the staff. They take the time to build relationships with the residents and their family and friends. The residents are always spoken to by name, important in keeping that personal identity. The activities are designed to stimulate memory and interest but also with a sense of joy and fun. The rooms are kept spotless as is the laundry. The use of tags helps to keep residents personal clothing identifiable.Senior carers keep relatives / nominated friends up to date with care issues and are always available for consultation.
Thank you very much for your kind and inspiring words, I will share your compliments to the team. Once again, thank you.
Mum came in July due to worsening Dementia. As soon as I walked in I knew this was the place for mum. Jackie on reception was so nice and welcoming. Mum has settled so well. She joins in the activities and she is laughing and joking with the staff. All the staff are caring and helpful. They are lovely with all of the residents. The activity ladies (Pansy and Vicky) and all of the other ladies and gentlemen whose names I don't know, are all amazing. I would highly recommend them.
Thank you for your kind words. I will share your compliments to the team, it is our pleasure to have your mum with us, she is very pleasant lady. Once again, thank you. From Riverdale Court team.
My Father moved into Riverdale Court (Cherry) in September 2024, initially for respite but has since become a permanent resident. In December 2024 my Mother joined him and they both require dementia care. From the outset, the care they have received has been outstanding. The home is super friendly warm and welcoming and spotlessly clean. Staff work exceptionally hard going above and beyond to care for the residents in a kind, compassionate, and considerate way, striving to treat them with dignity. Ideally, we would witness a few more organised activities for those able but slowly this is improving. As a family, we have no concerns and really cannot fault it.
We sincerely appreciate your outstanding review! Your feedback is invaluable to us and keeps us motivated to improve. Thank you for taking the time to share your thoughts.
My mum is happy and well taken care of. All her needs are met as much as possible. The staff are very helpful and friendly. All our requests are seen to promptly.
Thank you for the wonderful review. We are thrilled to know that we are fulfilling your mom's needs.
My relative has resided in Riverdale for nearly a year. All of the home staff and management have been amazing and so supportive of us. They have helped give my relative her life back, she is so happy again. All the care and support we have received has given me my life back. Thank you, Riverdale you've all been amazing.
Thank you for your fantastic review and feedback, which truly motivates our team.
Riverdale does a wonderful job looking after my Dad. The staff are brilliant. A big thank you to Riverdale.
Thank you for your valuable feedback. We sincerely appreciate your support.
Following a meeting with the manager in Nov regarding an earlier review points made have been satisfactorily addressed. For care, this home has met the needs of my mother-in-law completely and made us feel a welcome part of the community.
I am pleased to have resolved your concerns. Thank you for your excellent review.
Thank you to all the staff for looking after my Mum.
We truly appreciate your positive review of Riverdale Court. It means a lot to us as a team to hear that you are satisfied with our staff.
The staff and carers are very professional and helpful, also, the care home is always very clean and of a good standard.
Hi Allen, we would like to express our gratitude for your excellent review of the Riverdale Court. Your feedback serves as a testament to the high quality of service we strive to provide. Thank you for taking the time to share your positive experience.
Facilities are good quality and well maintained. The social enrichment including all the activities put on for the residents is excellent. I have seen my mum really enjoy these activities.
We would like to express our sincere appreciation for your excellent review of the Riverdale Court. Your feedback is truly valuable to us and we are grateful for your contribution. Thank you.
Mum has been a resident of Riverdale Court for the last 6.5 years. During this time Mum has been happy and well cared for. I cannot fault anything. On arrival, the reception staff are welcoming and helpful. The home smells fresh and is clean and tidy. The care staff know Mum well and go above and beyond to care for and support her independence. There is a happy atmosphere and great communication.
Hi Janet, it's heartwarming to receive such positive feedback. Thank you for sharing.
The care given to my mum is constantly at a high standard, giving her respect and dignity. She is always clean and tidy, wearing her own clothes. The hairdresser does my mum's hair.
Thank yoU; your kind words mean a lot to Riverdale. I will pass on your kind compliments to all the staff. Once again, thank you.
The care my husband receives is excellent. The staff are very caring, thoughtful, helpful and kind. I am confident of the care and support my husband receives at Riverdale Court is good at all times. I always feel welcome whenever I visit, staff keep me informed of any health issues that arise. Thank you.
Thank you so much for your fantastic review! We're thrilled to hear that you and your husband had an excellent experience. Your positive feedback means a lot to us, and we're grateful for your support.
I accompanied my mother (a recent resident) to the annual BBQ and it was extremely well organised, and executed. There were staff on hand to engage other residents in the entertainment where no friends/family were present. It was really nice to see this display of inclusiveness despite their personal circumstances. It was evident that a lot of planning had gone into the event from the catering, entertainment, and seating arrangements - including preparing for any rain! - raffles etc. Thoroughly enjoyable day, thank you!
Thank you for the great review! It's fantastic to hear that you enjoyed the Summer Fete.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 August 2021Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Riverdale Court.
There are no upcoming events for Riverdale Court.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Riverdale Court.
Accreditations
There are no accreditations posted yet for Riverdale Court.
Meet the Team (1)

Registered Home Manager of Riverdale Court
Frequently Asked Questions about Riverdale Court
What types of Care is Riverdale Court registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Riverdale Court have?
There are 80 Single Rooms.
What are the Facilities & Services at Riverdale Court?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Riverdale Court to the centre of Welling?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
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