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- Riverdale Court care home







Riverdale Court care home, situated in Welling, in the London Borough of Bexley, is a care facility providing residential care for older people living with dementia.
Riverdale Court provides a wealth of support services for people living with dementia, with the aim of not just providing care and comfort, but also a new, positive and more engaging stage in their lives. The team of qualified and attentive staff provide 24-hour specialist...
Care Provided by Riverdale Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fee covers all dietary and hydration requirments: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; entertainment/compaionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newpapers and some outings are also not included. Top up fees are considered.
The price(s) shown are provided by the care home. Contact Riverdale Court for full pricing details and T&Cs.
Contact Riverdale Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avante Care & Support
- Voluntary / Not for Profit Owned
Person in charge
- Gerard Balo (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2010
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- Visiting Health Professionals not to visit for appointments at meal times.
Riverdale Court Reviews (134)
Riverdale Court has a Review Score of 9.7 (9.726) out of 10, based on 21 reviews in the last 2 years.
Over all time Riverdale Court has 134 reviews.
We have been very impressed since my wife transferred to Riverdale last month. The staff are friendly and are mostly the home's own staff which is impressive. My wife's room is spotlessly clean and the furniture is very presentable. There are lots of facilities and stimulation with lots to do. My wife has been grateful for all that has been done to settle her in.
Thank you for your kind words, will pass this to the team.
My aunt is on Maple Suite and I am very happy with all the staff on there she is always happy and staff are always happy to see family and make us feel welcome.
Thank you Tracy for your kind feedback. Very much appreciated. I will let the team know.
All her needs have been attended to.
I have just moved into this care home. I am very happy with it and that I can still get my newspaper.
Thank you for your kind feedback. We are glad you choose Riverdale as a home.
My mother is well looked after by all the carers. Plenty of activities take place daily. Nice clean and nice food.
Thank you for your kind feedback. I will let the team know, once again, thank you
I have found all staff polite, helpful and professional All resident are kept clean and tidy, overall, standard of cleanliness in the home of a very high standard. Staff speak to residents with dignity and respect calling them by the name they wish.
Thank you for giving us a very nice feedback. I will let the team know. Once again thank you
I have enjoyed my stay with the wonderful staff at Riverside. They have been more than welcoming and very reassuring to me.
We are glad that you enjoy your stay and we are able to to support the best we can. Thank you for your kind feedback.
Food is good and activities are good.
Thank you for your kind feedback, we are glad that you enjoy your stay.
Riverside Court is a very friendly and happy place where residents are treated with respect and care. My mum is happy here and well cared for. She feels at home and has several friends including the carers. So glad she has come here.
Thank you for your kind feedback James, we are glad that we are able to support Mum the best we can.
The location is very good.
My bedroom is nice.
Thank you for your kind feedback and we are glad that you have enjoy your stay.
I love the staff they are so nice the food is good and bingo on Wednesday is so fun.
Thank you for your kind feedback, we are glad that you are enjoying the activities.
So pleased that my darling wife is being looked after so well by such professional and friendly staff.
Thank you for your kind feedback Ron, we are glad that we are able to support you and your wife.
When visiting my sister, she has been treated extremely well and cannot fault this home.
Thank you Sheila for your kind feedback, we are glad that she enjoy her stay.
Find it very friendly eg: staff. Everywhere is very clean. Residents are well cared for and are generally quite happy. There are lots of activities, should they want to join in.
Very nice care provided. Very friendly and fun.
Always made very welcome. Staff are very caring and residents seem very happy. All areas are kept clean. I am very happy with the level of care given by staff and the activities provided.
Mum is the second resident from my family to use Avante Care. My aunt in Northbourne Court for 10 years. Mum settled in straight away. You could see the smile return to her face within minutes of being in her room.
Thank you for the positive review of our home. My team are here to provide you with the best care and support at all times. We are happy that you enjoy living at our home.
My father is staying at Riverdale Court for three weeks of respite. We were very anxious about this as he has never had respite before. I cannot be happier with the care he is receiving. All staff are welcoming and attentive. They have got to know my father very quickly and recognise all his needs. They have encouraged him to be involved in activities, and he is clearly enjoying himself. I am confident my dad is being looked after well and is happy. I would like to thank all staff at Riverdale Court for their amazing work.
Very happy with the care my Mum and Dad receive, care of all the staff is excellent.
We have found all the staff and carers at Riverdale Court to be really kind and caring. You can visit at any time (during normal times) and are always welcomed. We know Mum is really well looked after.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 August 2021Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Riverdale Court.
Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

Registered Home Manager of Riverdale Court
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