Search...

Riverdale Court

17 Dovedale Close, Welling, London DA16 3BU
Avante Care & Support Logo
Jobs
Riverdale Court logo
Riverdale Court, Welling
Riverdale Court, Welling
Riverdale Court, Welling

Riverdale Court care home, situated in Welling, in the London Borough of Bexley, is a care facility providing residential care for older people living with dementia.

Riverdale Court provides a wealth of support services for people living with dementia, with the aim of not just providing care and comfort, but also a new, positive and more engaging stage in their lives. The team of qualified and attentive staff provide 24-hour specialist...  

Care Provided by Riverdale Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,590From £1,749
Residential Dementia CareFrom £1,590From £1,749

The fee covers all dietary and hydration requirments: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; entertainment/compaionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newpapers and some outings are also not included. Top up fees are considered.

Contact Riverdale Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Gerard Balo (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Visiting

  • Visiting Health Professionals not to visit for appointments at meal times.

Riverdale Court Reviews (134)

Submit a Review
9.7

Riverdale Court has a Review Score of 9.7 (9.726) out of 10, based on 21 reviews in the last 2 years. Over all time Riverdale Court has 134 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Riverdale Court
Loading...
Showing 134 reviews matching selected criteria
Review from L A (Daughter-in-law of Resident) published on 20 August 2024 Submitted via Postal Card
Overall Experience

Happy to leave review. Mum has been here for 5 years now. We have seen the care industry suffer through COVID and despite this, Riverdale have provided amazing care at difficult times. There has been a new manager in the last year and he seems very proactive and family meetings are booked well in advance and a recent introduction of a "parents evening" style meeting gives us a chance to talk to the various departments. Really great care home and Mum loves it there.

Reply from SIDDHARTH VAGHELA, Home Manager at Riverdale Court

Just wanted to say thank you for the great review and for also mentioning that you enjoyed the relatives' evening. Your feedback is much appreciated!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Teresa R (Daughter-in-law of Resident) published on 5 August 2024 Submitted via Postal Card
Overall Experience

We, as a family, are very happy with the care our mum gets. She is very happy and tells us she feels very safe. She told us she would not be able to live in her own home without her late husband. The staff are very helpful and friendly.

Reply from Siddharth Vaghela, Home Manager at Riverdale Court

Thank you for the excellent feedback regarding our care home. Your positive comments are truly appreciated and serve as motivation for us to continually enhance our standards of care. We are grateful for the trust you have placed in us and remain committed to delivering exceptional care for your loved ones

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J L (Son of Resident) published on 1 August 2024 Submitted via Postal Card
Overall Experience

The time that my mother has spent here over nearly three years has made me and my family feel safe for her. The dedication of all the team members makes Riverdale a very comforting environment. I feel that although for us it was a difficult decision originally, it was the best and I can only thank each and every person with all my heart for how they treat our mum. Thank you all.

Reply from SIDDHARTH VAGHELA, Home Manager at Riverdale Court

Thank you so much for taking the time to share your review with us. We are thrilled to hear that your loved one is having an excellent experience with us. Our team is dedicated to providing the best possible care, and we are grateful for your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A O (Cousin of Resident) published on 26 February 2024 Submitted via Postal Card
Overall Experience

My cousin came to Riverdale just as covid started so we didn't have an induction to the home, we went by recommendation. We can only comment on food by asking my cousin, she appears happy but I would have liked to see a menu.

Reply from SIDDHARTH VAGHELA, Home Manager at Riverdale Court

Thank you for the positive review. It was lovely to talk to you on the phone. As we discussed, menus were printed and placed at reception for you to pick up on Wednesday. Thank you again for the positive feedback about the Riverdale Court.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lisa R (Daughter of Resident) published on 11 December 2023 Submitted via Postal Card
Overall Experience

Always a good experience. Staff are wonderful. Looking after Dad with the utmost care. Would not know what he would do without Riverdale Court Care Home in Welling. Thank you very much.

Reply from SIDDHARTH VAGHELA, Home Manager at Riverdale Court

Thank you, we wanted to extend our heartfelt gratitude for the excellent review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lissa B (Daughter of Resident) published on 11 December 2023 Submitted via Postal Card
Overall Experience

The whole place is excellent, cannot fault it in any way. My mum loves it there.

Reply from Siddharth Vaghela, Home Manager at Riverdale Court

Thank you, Lissa, for your lovely review. we are glad to know Mum is happy here at Riverdale Court.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Amanda R (Daughter of Resident) published on 6 December 2023 Submitted via Postal Card
Overall Experience
Mum has been at Riverdale since June. The care Mum has received has been outstanding. All the staff are friendly and welcoming. The home is very clean, and the rooms are big and bright. There is a homely feel about the home, full of warmth. The staff have provided great support to Mum and us as a family. Mum is treated with dignity, empathy and respect. Our worries and concerns are addressed quickly, and we, as a family, feel reassured. Mum always looked well and happy.

Thank you.

Reply from SIDDHARTH VAGHELA, Home Manager at Riverdale Court

Thank you, Amanda, for the positive review about Riverdale Court. We truly appreciate your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Monica G (Sister-in-law of Resident) published on 6 December 2023 Submitted via Postal Card
Overall Experience

I had a lovely experience visiting my brother-in-law with my sister. The staff are wonderful. The place is lovely, it's great! They look after my brother-in-law very well.

Reply from Siddharth Vaghela, Home Manager at Riverdale Court

Thank you, for the positive review about Riverdale Court. We truly appreciate your kind words.

Facilities
Care / Support
No Rating
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen H (Niece of Resident) published on 7 September 2023 Submitted via Postal Card
Overall Experience

Fabulous care. Such wonderful, kind staff. Lovely, clean environment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Moira H (Niece of Resident) published on 1 September 2023 Submitted via Postal Card
Overall Experience

This is my first visit to the home. Excellent care by all staff. Kind and considerate care observed. Clean and happy environment.

Reply from Eddie Hall, Deputy Manager at Riverdale Court

Thank you for your kind words. I will pass your message to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B P (Son of Resident) published on 7 August 2023 Submitted via Postal Card
Overall Experience

After my father passed away in the home, we needed somewhere for my mother. So, it was natural to put her in, as she needed care. The service is good, but expensive. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter K (Son of Resident) published on 4 August 2023 Submitted via Website
Overall Experience

Excellent service and support for all. Good balance of activities and care. I feel content that my mum is in the best place to support her range of needs. A welcoming place to visit and spend time at.

Reply from Eddie Hall, Deputy Manager at Riverdale Court

Hi Peter. Thank you for your kind words and I will pass this onto the team. Once again thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Jennifer W (Daughter-in-law of Resident) published on 14 July 2023 Submitted via Postal Card
Overall Experience

Every time I come to visit, the staff are very friendly, helpful and welcoming. Beautiful, clean rooms, inviting reception area and always lots of activities going on. The residents are always happy and clean. The food is lovely. The new cafe's food is fantastic, very good idea. Brilliant value for money.

Reply from Eddie Hall, Deputy Manager at Riverdale Court

Thank you for your kind words. I will pass to the team your very inspiring feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jamie R (Son of Resident) published on 11 July 2023 Submitted via Postal Card
Overall Experience

Riverdale Court is a well run and very well maintained care home. It is well kept and clean. The staff are very polite and helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tracy S (Daughter of Resident) published on 5 July 2023 Submitted via Website
Overall Experience

My mother lives at Riverdale Court and wished she had made the decision to move sooner. There is a regular food schedule every day and different activities available. All of this has really helped my mother feel welcome. Also, removing the stress of not knowing what time her carers would arrive is a big plus. The staff have been amazing at helping my mother settle in. Her room is spacious, spotlessly clean and her needs taken care of. The gardens have proven to be a real hit and have helped my mother to socialise more easily. Totally recommend Riverdale Court if you require some support or round the clock care.

Reply from Eddie Hall, Deputy Manager at Riverdale Court

Thank you so much for the kind words. We are so happy to have your mother here, she is a very pleasant lady. Your family have been very supportive as well. I will pass this feedback to the team. Once again, thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A T (Brother of Resident) published on 22 June 2023 Submitted via Postal Card
Overall Experience

Since my sister has been here, since the fire at her previous care home, we have been exceptionally impressed with her accommodation, care and how she has settled in. Can't complain.

Reply from Eddie Hall, Deputy Manager at Riverdale Court

Thank you for your kind words. It is a pleasure to look after your sister, she is a very pleasant lady.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from W W (Brother-in-law of Resident) published on 19 June 2023 Submitted via Website
Overall Experience

We are extremely impressed with the level of care and attention given to our relative. He is very happy here, which gives us great peace of mind knowing he is being looked after and is comfortable and well.

Reply from Eddie Hall, Deputy Manager at Riverdale Court

Thank you very much for your kind words, I will pass this on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C E (Resident / Service User) published on 19 June 2023 Submitted via Postal Card
Overall Experience

It is a fantastic home. I've made a lot of friends. I'm committed more and I've made a lot of friends who I speak to. My favourite person is one staff member, who is my greatest friend. She has helped me all through the time I've lived here.

Reply from Eddie Hall, Deputy Manager at Riverdale Court

Thank you, it is our pleasure to have you at Riverdale Court.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S S (Cousin of Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience

My cousin came in very happily to a happy, clean new home. Lots of staff ensure she's very happy and well looked after.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul F (Son of Resident) published on 19 May 2023 Submitted via Postal Card
Overall Experience

Showed empathy to my mother, recognising her needs. There is a great connection with carers who show their commitment.

Reply from Eddie Hall, Deputy Manager at Riverdale Court
Thank you for your kind words, very much appreciated. I will this the team.

Once again, thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 August 2021
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Riverdale Court.

Upcoming Events

There are no upcoming events for Riverdale Court.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Riverdale Court.

Accreditations

There are no accreditations posted yet for Riverdale Court.

Meet the Team (1)

Gerard Balo
Gerard BaloJob Title:Registered Home ManagerJoined: 2026

Registered Home Manager of Riverdale Court

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverdale Court to verify any information. View our terms and conditions. Riverdale Court has an Enhanced Service -more info.