The Manor House Whickham is registered for seventy-five adults, fully resourced and expertly staffed to carry out professional care provision, with a versatile outlook towards clients' requirements.
The homely comforts, together with a beautiful interior, are enhanced by well-kept and landscaped gardens. Residents may also enjoy the dining bistros, a cinema / bar, a hairdressing and beauty salon, and a varied social events programme.
Staff are experienced in the challenges that residents with memory loss face, with skilled and empathetic dementia care being one of the home's key goals.
Contact The Manor House Whickham to confirm what's included and get a personalised quote:
The Manor House Whickham has a Review Score of 9.7 (9.717) out of 10, based on 27 reviews in the last 2 years.
Over all time The Manor House Whickham has 69 reviews.
The care and attention given to the preparation of Christmas at Manor House was superb. The focus from all the staff was centred around all the residents. Presents were bought in line with residents interests and tasks. Father Christmas visited the Christmas parties and there were carol singers...
The care and attention given to the preparation of Christmas at Manor House was superb. The focus from all the staff was centred around all the residents. Presents were bought in line with residents interests and tasks. Father Christmas visited the Christmas parties and there were carol singers from young school children to adult choirs. The hard work from all the staff made for a happy and memorable Christmas for everyone.
Thank you so much for your review. We’re delighted to know how much you enjoyed the Christmas celebrations at The Manor House.
Both my parents are in The Manor House. It is a very happy place with caring staff. The residents are treated as individuals and all needs catered for. My parents feel like they are living with family. I am happy to leave them where I know they are being well cared for day and night. Visitors are...
Both my parents are in The Manor House. It is a very happy place with caring staff. The residents are treated as individuals and all needs catered for. My parents feel like they are living with family. I am happy to leave them where I know they are being well cared for day and night. Visitors are also welcomed by staff and are happy to deal with any queries on the spot. We couldn't imagine life without The Manor House now.
We are very pleased that your parents feel so at home at The Manor House. Thank you for taking the time to share your experience.
The care my mum has received at the Manor House has been amazing. It was a difficult decision to move my mum into full-time care and the staff have made such effort to make sure this happened as smoothly as possible. I cannot fault the care she has received and the facilities are fantastic. I have...
The care my mum has received at the Manor House has been amazing. It was a difficult decision to move my mum into full-time care and the staff have made such effort to make sure this happened as smoothly as possible. I cannot fault the care she has received and the facilities are fantastic. I have really noticed an improvement in my mum over the past few months and so have others. I cannot recommend more highly.
Many thanks for your review. We understand just how difficult and emotional it can be when considering a move to a new home, and we find it helpful to get to know each resident and their life history before they move so we can anticipate and respond to their individual needs.
The staff have gone out of their way for him, helping him to begin new activities and...
Thank you for all of your care.
It is lovely to know that your dad is enjoying life at The Manor House, thank you. We are always available to talk with residents and their families - if there is ever anything you would like to discuss please just say.
My mother-in-law was resident for a few months. The standard of care was impeccable, the manager inspirational.
My mother-in-law was resident for a few months. The standard of care was impeccable, the manager inspirational.
Thank you for your review, we really value all feedback. We aim to provide the best care for each of our residents at all times.
There is one word; outstanding. We have had such peace if mind since my mother moved into The Manor House, not only is the care superb but they also care for me and are very supportive.
There is one word; outstanding. We have had such peace if mind since my mother moved into The Manor House, not only is the care superb but they also care for me and are very supportive.
Thank you for sharing your experience of our care and accommodation at The Manor House. It is very good to know that we are meeting your expectations in all areas. We take a holistic approach and that includes providing support to the families of our residents too, as and when needed.
My mam has been in The Manor House for nearly two years now and I can not think of words to describe how fantastic my mams living environment is. When looking for a home for my mam I wanted somewhere for my mam to go to "live" her life and they have provided that. I would recommend The Manor House...
My mam has been in The Manor House for nearly two years now and I can not think of words to describe how fantastic my mams living environment is. When looking for a home for my mam I wanted somewhere for my mam to go to "live" her life and they have provided that. I would recommend The Manor House in a heartbeat.
Many thanks for your review. Lifestyle is an important part of our approach and we encourage all our residents to be as independent as they want to be, knowing that staff are always on hand to help if needed. We are delighted The Manor House is meeting your expectations.
Issue over Prostrap injection sorted quickly. Ongoing issue with clothes going missing. Inconsistency between staff on shifts to keep to care plan.
Issue over Prostrap injection sorted quickly. Ongoing issue with clothes going missing. Inconsistency between staff on shifts to keep to care plan.
Thank you for your review, all feedback is important to us. We understand that you have since met with the Deputy Manager to discuss your comments and you are happy with the outcomes of that meeting. However, if there is anything you would like to discuss with senior staff at any time, please don’t hesitate to do so. Our aim is always to provide the best care for each of our residents.
I would recommend The Manor House, Whickham to anybody. The level of care is excellent. I know my parents are well looked after and they are in a safe (and secure) environment.
I would recommend The Manor House, Whickham to anybody. The level of care is excellent. I know my parents are well looked after and they are in a safe (and secure) environment.
We always aim to provide the highest standard of care for each of our residents, according to their individual needs and interests, so they can enjoy life to the full. Thank you for sharing your experience of The Manor House.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Jane is an experienced Registered General Nurse who has chosen to work in the care home sector since she first qualified in 1995. She is passionate...
Jane is an experienced Registered General Nurse who has chosen to work in the care home sector since she first qualified in 1995. She is passionate about supporting her team to deliver high-quality, personalised care and will often be found working alongside her colleagues in a variety of roles.Jane is highly visible in the home and her support of staff, residents, relatives and professional colleagues is well acknowledged.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Manor House Whickham to verify any information. View our terms and conditions. The Manor House Whickham has an Enhanced Service -what an Enhanced Service includes.