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Windmill House

14 Browick Road, Wymondham, Norfolk NR18 0QW
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We would like to say a very big thank you to the staff at Windmill HouseAdam W(Cousin of Resident/Service User)
Windmill House, Wymondham
Windmill House, Wymondham
Windmill House, Wymondham

Windmill House is pleasantly located in the Wymondham area of Norfolk, with scenic gardens and countryside surroundings, in order to achieve an environment in which a relaxing retirement can be enjoyed and professional care standards achieved.

The accommodation and staff expertise are both ideal for the requirements of people with a form of dementia, including Alzheimer's, incorporating innovative practices where they may assist with mental health well-being.

There are fifty-seven rooms available in total and carers can be contacted at all hours of the day and night.

Care Provided by Windmill House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,450

Contact Windmill House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Maria Paranal (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (59)
  • Single Rooms with ensuite Wet Room (57)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Windmill House Reviews (167)

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9.9

Windmill House has a Review Score of 9.9 (9.858) out of 10, based on 22 reviews in the last 2 years. Over all time Windmill House has 167 reviews.

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Review from David P (Son of Resident) published on 17 August 2026 Submitted via Website
Overall Experience
My mother has been a resident at Windmill House for the last month. A combination of factors make this an incredible choice for mum to see out the closing period of her life. The warm and professional staff, the cleanliness, food and facilities are hard to beat and there really is a feeling that this is a

'Care' facility. Sadly being bedridden, mum is unable to take part in the many varied activities that are put on for the residents to keep them stimulated and entertained. From everything I witness during my visits these all pay off as between the staff and residents the smiles are bountiful. I could not recommend Windmill House more.

Reply from Maria Lourdes Paranal, Manager at Windmill House

Thank you so much for you warm and positive feedback. We hope your mum has settled nicely and is happy with the care she is getting. We are always here -happy to help.

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Review from C F (Friend of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

We have been visiting Windmill House on a regular basis since January 2025. At the onset we received a friendly and warm welcome from all of the staff with whom we came into contact, and this clearly reflect the philosophy of the home. From our observations the utilities are of a high quality, and maintained to an excellent standard. Our friend has a single en-suit room where we can meet in comfort. There is also a coffee lounge where residents can entertain their visitors with tea and coffee provided. Our friend advises that the food is excellent and there is always a choice of any meals. We have also been impressed by the many and varied activities that are organised for the benefit of the residents, both within and the outside of the home.The fact that the Care Quality Commission in their most recent report of March 2025 rated the home Good in all five disciplines inspected speaks for itself. We would commend Maria and her dedicated group of staff for all their good work

Reply from Maria Paranal, Manager at Windmill House

Thank you for your kind words and continued visits to Windmill House . It means a great deal to hear that you and your friend feel welcomed , comfortable and well supported in our home. I'm credibly proud of our dedicated team and the care , activities and environment we provide for our residents....  

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Review from F H (Daughter of Resident) published on 8 May 2026 Submitted via Postal Card
Overall Experience
I am very happy with the care that my mum receives, the staff know and respect my mum and do everything they can to ensure her comfort and happiness.
The activities are varied, there is always something going on.

The management are always open and available to talk to.

Reply from Maria Paranal, Manager at Windmill House

Thank you for your kind words. we will pass the comments to our team.

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Review from H A (Aunt of Resident) published on 8 May 2026 Submitted via Postal Card
Overall Experience

Overall we are very pleased with the care and attention my mother has received at the Windmill Care Home. Any issues that have been raised with them have been addressed.The staff are always friendly and enthusiastically joined in with the many activities they organise. My mother highly rates the food that she is given.

Reply from Maria Paranal, Manager at Windmill House

Thank you for your kind words. We will pass your comment to the whole team.

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Review from Mary T (Daughter of Resident) published on 7 May 2026 Submitted via Postal Card
Overall Experience

We are delighted with the standard of care at Windmill House. The staff are friendly, attentive and thoroughly professional. Our mother has settled in very well.

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Review from S F (Friend of Resident) published on 7 May 2026 Submitted via Postal Card
Overall Experience

My friend has been transferred to the Windmill House Wymondham care home. I have noticed the change in her general health. She appears much happier and alert. There are lots of activities that encourage and include the residents. My friend tries to get involved in those she's interesting in.The home is very clean and cheerfully decorated. All the members of staff that I have spoken to have been helpful. I believe my friend has settled well in this home and is happy.

Reply from Maria Paranal, Manager at Windmill House

Thank you for your kind words. We are glad to hear your friend has settled nicely and is much happier. We will pass your lovely comments to the team.

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Review from R R (Daughter of Resident) published on 6 May 2026 Submitted via Postal Card
Overall Experience
I visit my mum daily and the home is lovely, a nice atmosphere and very welcoming. The staff go above and beyond to make the residents feel comfortable and part of a family and there are plenty of activities to occupy the week.
Staff are very happy to help with any assistance or concerns. Very caring.

My mum has had a few health issues and they always have a plan in place to give her the best individual care. Would recommend for sure.

Reply from Maria Paranal, Manager at Windmill House

Thank you for your feedback. We are always happy to go above and beyond to ensure all residents are safe and happy and our families feel supported.

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Review from Lottie S (Great-granddaughter of Resident) published on 28 April 2026 Submitted via Website
Overall Experience

I love coming to the care home to see my great granny. I visit her a lot, we are close. All the staff are very welcoming, happy kind and caring. My great grandma is happy there has friends, there's always something going on like activities and events.

Reply from Maria Paranal, Manager at Windmill House

Thank you for your feedback. We are happy to know that you enjoy coming to the home to visit you great granny knowing that she is happy and busy with activities.

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Review from B B (Daughter of Resident) published on 19 December 2025 Submitted via Website
Overall Experience

Dealing with dementia in the family and deciding to place a loved one, especially a parent, into a care setting is never going to be easy, but the support, advice and warmth we've continually experienced from Maria and her team has made it that little bit easier. Mum has been living at Windmill House for a year now and I do genuinely feel she is part of a community. The residents have mixed needs but staff pull together and work so hard to create a relaxed, fun and homely environment. Yes, occasionally little issues arise as you might imagine in a setting such as this, but the tight knit team do their best to put our minds at rest and ensure mum is well cared for, clean, fed with tasty home cooked food, entertained and most importantly loved! I honestly feel so fortunate to have found Windmill house.

Reply from Maria Paranal, Manager at Windmill House

Thank you for seeing us beyond just a care home. We strongly advocate the value of inclusion and that's why everybody is a part of this wonderful family that we are building. I hope your mom continues to feel cared for and loved by Us.

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Review from Helen W (Next of Kin) published on 11 September 2025 Submitted via Website
Overall Experience
Since mum came to Windmill House she has been cared for brilliantly and treated exceptionally well.
Despite her complex needs linked to her Alzheimer's the staff have been amazing.
They care, they treat her with respect and every need is met.
The communication and support for families is brilliant and it has been the best thing I could ask for for mum.

She is now safe and I can relax in the knowledge she is in the best place possible. A shared thank you to the staff team is nowhere near enough to express my gratitude!

Reply from Maria Paranal, Manager at Windmill House

Thank you for your kind words and hope mom continues to settle. Your appreciation will be shared to all the staff team.

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Review from Janice S (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card
Overall Experience

From my very first contact with Windmill House, as a daughter of soon to be resident, the staff at every level have been kind, reassuring and knowledgeable. The care my mother has received is way beyond expectations and I can relax in the knowledge that her final days are being spent on such caring surroundings. The admiration I feel towards all staff includes the managerial, administrative, caring, cleaning and chefs.

Reply from Maria Paranal, Manager at Windmill House

Thank you so much for your lovely feedback. We are glad your mom has settled nicely in the home and you feel reassured that she is in the right place. We will share this message to the team.

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Review from Terence B (Son-in-law of Resident) published on 9 June 2025 Submitted via Postal Card
Overall Experience

Made to feel very welcome when visiting! Staff know where she is when I arrive and tell me how she has participated with things after the previous few days. Plenty of activities going on throughout the day with staff fully engaged.

Reply from Maria Paranal, Manager at Windmill House

Thank you for your kind words. We are glad to hear we have provided a welcoming environment here in Windmill. Our aim is to always provide meaningful activities to our residents and see them happy everyday.

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Review from Julia L (Daughter of Resident) published on 5 June 2025 Submitted via Website
Overall Experience
My Mum has been at Windmill House for 10 months now and I can honestly say we (myself and Mum) feel so lucky. I doubt I could have found anywhere better for my Mum who has Alzheimer's and mobilty issues.
It's a lovely, bright, well laid out, clean and fresh smelling care home. The rooms all look nice and lots of residents have personal belongs which makes it very homely.
The facilities are good, there is even a cafe room for visiting relatives and friends to make use of, should they wish to.
And of course what makes Windmill House such a good carehome is the staff. I could not have been made more welcome when I viewed. The manager is a diamond and she has a fantastic team of dedicated staff.

My Mum has not been so occupied and happy in a long time. I know she is safe and extremely well cared for both emotionally and physically. Windmill house has been and still is a God send. I highly recommend this caring care home.

Reply from Maria Paranal, Manager at Windmill House

Thank you for your kind words. I am glad you and your mom are both happy with the care we provide. We will pass these comments to our team who I'm sure will be much appreciated.

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Review from C H (Son of Resident) published on 8 April 2025 Submitted via Postal Card
Overall Experience

My dad came into Windmill House from another local care home which we thought was good! But wow, the difference we have found with Windmill House is totally different experience. Much more friendly staff, a pleasant reception area, excellent care with experienced staff. Food is great and the chef is so friendly with residents & guests. A particular staff member is brilliant with all the residents, her games & entertainment for residents is top notch. The manager has to take a lot of credit as it starts at the top. 10/10 thank you xx

Reply from Maria Paranal, Manager at Windmill House

Thank you so much for your wonderful review. We are truly delighted to hear that your dad's move to Windmill House has been such a positive experience. Its nice to know that you have noticed the difference in care , atmosphere and the overall environment. Our team works so hard to create a friendly...  

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Review from E R (Daughter-in-law of Resident) published on 7 April 2025 Submitted via Postal Card
Overall Experience

Windmill House staff and management are all amazing. I myself worked in care for 20 years of which a lot of these years in managerial/senior positions and I couldn't fault Wildmill House. They tick ALL the boxes for good/excellent care, compassion and understanding of the complete needs of their residents. The home is fresh and smells clean no matter what time of day it is, all staff are kind and welcoming.

Reply from Maria Paranal, Manager at Windmill House

Thank you so much for your kind words and thoughtful review. It truly means a lot to hear such positive feedbackespecially from someone with your extensive experience in care. At Windmill House, we strive to create a warm, clean, and compassionate environment where residents feel safe, valued, and...  

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Review from G H (Son of Resident) published on 31 March 2025 Submitted via Postal Card
Overall Experience
My mum was in respite care in another home & the standards & atmosphere was poor. After viewing 20+ local care homes, we visited Windmill House & generally, it brought tears to my eyes because of how welcoming, clean and well-presented the home was.

The manager & her team are all incredible & the care home is really 'a home from home' where Mum has now been for 8 months. This is her 'forever home'.

Reply from Maria Paranal, Manager at Windmill House

Thank you so much for your heartfelt review. It means the world to us to hear that Windmill House has become a true home for your mom. We understand how important it is to find the right place, and were so pleased that our team, atmosphere and care have made such a difference. Your kind words are...  

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Review from John W (Partner of Resident) published on 17 March 2025 Submitted via Website
Overall Experience
Windmill Care home is the best ' home ' I have yet encountered. I have experience of other care homes where family members resided in the past and I also spent some years as a maintenance contractor to a large care home in Norfolk. Whilst there are other good homes I cannot say they match Windmill for it's overall outstanding qualities.
The manager and all the team must be commended for their total devotion to the care and wellbeing of the residents. Each time I visit I feel the warmth and friendliness of all the staff and have absolute confidence in their professional abilities. It has a very happy family feel within and I feel privileged to have made friends there. I believe my partner's contentment stems from all aspects of the outstanding care she receives at Windmill.

Thank you the manager and all the wonderful team

Reply from Maria Paranal, Manager at Windmill House

Thank you for your kind and thoughtful words about Windmill House. We are truly grateful for your recognition of the team's dedication and commitment to providing outstanding care. It means so much to us to know that your partner is happy and content, and that you feel a sense of warmth and...  

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Review from Jacqueline D (Daughter of Resident) published on 15 January 2025 Submitted via Website
Overall Experience

My mother has been resident at Windmill for almost two years now, and her quality of life, her physical health, and her cognitive skills have all improved massively as a result of living in Windmill's amazing caring and loving environment. The staff - management, carers, kitchen, housework and activities all work together to create a very special loving and fun atmosphere. They show respect and kindness in everything they do.

Reply from Maria Paranal, Manager at Windmill House

Thank you for this positive feedback. We will share this with the team. We are so glad we have made an impact on our resident's health and wellbeing.

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Review from Simon B (Son of Resident) published on 9 December 2024 Submitted via Website
Overall Experience

I selected Windmill House from five other care homes. I was very impressed at the ease with which I was able to organise a period of respite care for my mother, who is living with Alzheimer's and Dementia. The management, reception and staff are very supportive, knowledgeable and helpful. I am comforted by their great communication and warmth. Windmill House has a cosy atmosphere and the building is spacious, light and airy. The level of care my mother receives is of a high standard, so much so that my mother's condition has improved. The activities program is very well thought out with a wide variety of appropriate activities which are stimulating and engaging, delivered by a caring, loving, professional team. The food served at Windmill House is outstanding. The accommodation is spacious, clean and well-maintained. I am so thankful to Windmill House for providing such a good service in our time of need. I feel positive that my loved one is responding so well to being in their care.

Reply from Maria Paranal, Manager at Windmill House

Thank you for your kind feedback. We always aim to support our residents to the best that we can. I will share your feed back to all staff team.

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Review from M M (Respite Resident) published on 1 October 2024 Submitted via Postal Card
Overall Experience

I enjoyed my week's respite. It was my first experience of care home living and it was much better than I imagined. It was made to feel at 'home'. The staff were caring and I enjoyed being with/and in the company of other residents. I would have no hesitation in returning for repsite and I would recommend Windmill to friends. Thank you.

Reply from Maria Paranal, Manager at Windmill House

Thank you for your positive feedback and we are glad to know you have enjoyed your stay in Windmill House. We hope to see you again soon.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 March 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (53) & Events (0)

News
  • 04 Aug 2026

    The People's Gallery once again welcomed visitors as Runwood Homes and Sanders Senior Living proudly hosted the third annual 'No Art Without Heart' Art Exhibition. The much-loved event showcased an...

  • 24 Jul 2026

    Windmill House care home, part of the Runwood Homes group, is celebrating after being named the winner of the prestigious "Hidden Gem" Award in this year's Wymondham in Bloom competition....

  • 06 Jul 2026

    Windmill House care home, part of the Runwood Homes group, was filled with colour, music, and energy on 4th July 2026 as residents, families, and staff came together for a...

Upcoming Events

There are no upcoming events for Windmill House.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Runwood Homes Ltd
  • 31 Jan 2025Recipient: Runwood Homes Ltd
  • 31 Jan 2024Recipient: Runwood Homes Ltd

Accreditations

There are no accreditations posted yet for Windmill House.

Meet the Team (3)

Maria Paranal
Maria ParanalJob Title:Home Manager

Welcome to Windmill House! I have managed a few care homes, was heavily involved in quality and compliance and helped out other managers before joining as the Home Manager of Windmill House. I always believe that caring for the residents is done through a partnership between families and everyone in the care home including the members of the multidisciplinary team. What makes Windmill House special is our commitment to making this a homely environment where visiting the residents is like coming to their own home and seeing friendly faces just like we are all one happy family. My whole team here in Windmill House is exceptional and everyone is willing to go over and beyond. Please feel free to visit our lovely home to see and experience it for yourself!

Carlie Phillips
Carlie PhillipsJob Title:Financial AdministratorJoined: 2014

I have been part of Windmill House since 2014, beginning my journey as a Care Assistant. Through dedication and growth, I progressed to Acting Care Team Leader before becoming the Home’s Administrator in 2017.

I hold a Level 3 qualification in Health and Social Care, along with a Level 2 qualification in Business Administration, which support me in delivering both compassionate care and effective organisation within the home.

Windmill House is more than just a workplace to me—it feels like a second home. It’s a warm, welcoming, and friendly environment, made truly special by the people within it. I feel incredibly fortunate to be part of such an amazing team, all of whom are committed to providing the highest standard of care.

Simon
Simon Job Title:Maintenance

Hi, my name is Simon, and I'm the Maintenance Man at Windmill House. I've had the pleasure of working here for many years, starting my journey as a care assistant. Over the years, I've developed a deep connection with the residents and enjoy being part of their daily lives. While my role now focuses on maintenance, I still find great joy in interacting with the residents whenever I can. It's incredibly rewarding to be part of such a caring community, and I take pride in ensuring everything runs smoothly so that everyone feels comfortable and well taken care of.

Frequently Asked Questions about Windmill House

What types of Care is Windmill House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Windmill House have?

There are 59 Single Rooms.

What are the Facilities & Services at Windmill House?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Windmill House to the centre of Wymondham?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windmill House to verify any information. View our terms and conditions. Windmill House has an Enhanced Service -more info.