
We would like to say a very big thank you to the staff at Windmill HouseAdam W(Cousin of Resident/Service User)



We would like to say a very big thank you to the staff at Windmill HouseAdam W(Cousin of Resident/Service User)



Windmill House is pleasantly located in the Wymondham area of Norfolk, with scenic gardens and countryside surroundings, in order to achieve an environment in which a relaxing retirement can be enjoyed and professional care standards achieved.
The accommodation and staff expertise are both ideal for the requirements of people with a form of dementia, including Alzheimer's, incorporating innovative practices where they may assist with mental health well-being.
There are fifty-seven rooms available in total and carers can be contacted at all hours of the day and night.
Care Provided by Windmill House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Windmill House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Windmill House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Maria Paranal (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (59)
- Single Rooms with ensuite Wet Room (57)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Windmill House Reviews (169)
Windmill House has a Review Score of 9.9 (9.866) out of 10, based on 22 reviews in the last 2 years.
Over all time Windmill House has 169 reviews.
Having visited my sister a number of times, each time the home is always clean, tidy and welcoming and I can't fault it on anything that I know of.
Having visited my sister a number of times, each time the home is always clean, tidy and welcoming and I can't fault it on anything that I know of.
My aunt was very well looked after. Windmill House staff looked after her extremely well. In conversation, my aunt was very happy with the food, her room and the general feel-good factor within the home. It has been a particularly trying time for the home, due to covid but the family, again have...
My aunt was very well looked after. Windmill House staff looked after her extremely well. In conversation, my aunt was very happy with the food, her room and the general feel-good factor within the home. It has been a particularly trying time for the home, due to covid but the family, again have been impressed that all regulations were met at all times, to keep my aunt safe and well. A big thank you to all the staff.
I feel very happy to see Mum so settled and well cared for at Windmill House. Her room is clean and tidy. Photos have been put up, making it her own personal space. Mum tells me she is happy and that I should "get my name down now" for a place!
I feel very happy to see Mum so settled and well cared for at Windmill House. Her room is clean and tidy. Photos have been put up, making it her own personal space. Mum tells me she is happy and that I should "get my name down now" for a place!
It was great to spend time with Mum. We found the staff most welcoming after a long lockdown.
It was great to spend time with Mum. We found the staff most welcoming after a long lockdown.
Only just been allowed in due to Covid. The Visitor Coordinator I have interacted with has been super helpful and kind, she is a gem.
Only just been allowed in due to Covid. The Visitor Coordinator I have interacted with has been super helpful and kind, she is a gem.
My fathers stay so far has been a pleasant one, the staff are kind, the food is good, the rooms are clean and smell nice and warm.
My fathers stay so far has been a pleasant one, the staff are kind, the food is good, the rooms are clean and smell nice and warm.
Staff prepared, friendly, clear instructions.
Staff prepared, friendly, clear instructions.
Very impressed with all care given at Windmill House, especially during Covid. Pleasant surroundings and friendly staff.
Very impressed with all care given at Windmill House, especially during Covid. Pleasant surroundings and friendly staff.
The home provides very good care for residents. They have an excellent understanding of dementia needs. Windmill House have been outstanding during this difficult time of Covid-19.
The home provides very good care for residents. They have an excellent understanding of dementia needs. Windmill House have been outstanding during this difficult time of Covid-19.
Very friendly and welcoming - lovely environment.
Very friendly and welcoming - lovely environment.
I always know I shall be well looked after and the carers are first class.
I always know I shall be well looked after and the carers are first class.
Very friendly and helpful staff; they look after my dad very well, and kept him safe during Covid-19, and have tried very hard for the family to still see their loved ones. I would recommend this care home.
Very friendly and helpful staff; they look after my dad very well, and kept him safe during Covid-19, and have tried very hard for the family to still see their loved ones. I would recommend this care home.
Our father has been in this care home since 30/12/20. So far, all has been very good. His level of care is a vast improvement on his home care, that he previously had. As a family, we are very happy with the all-round care and facilities of Windmill House. Our father is happy, also. We are sure our...
Our father has been in this care home since 30/12/20. So far, all has been very good. His level of care is a vast improvement on his home care, that he previously had. As a family, we are very happy with the all-round care and facilities of Windmill House. Our father is happy, also. We are sure our father will spend a happy time there.
We are extremely happy with the care home as a whole. Our mum is looked after with great care. All the staff are lovely and easy to speak to when needed. Always on hand to help. Couldn't ask for a better environment for your loved ones.
We are extremely happy with the care home as a whole. Our mum is looked after with great care. All the staff are lovely and easy to speak to when needed. Always on hand to help. Couldn't ask for a better environment for your loved ones.
My Nan, who has sadly now passed away, was cared for at Windmill House in her last 6 months of life and in that time I cannot thank the staff enough for all the loving care they gave to her. Windmill House is a friendly, caring, well looked after care home and I would highly recommend this home to...
My Nan, who has sadly now passed away, was cared for at Windmill House in her last 6 months of life and in that time I cannot thank the staff enough for all the loving care they gave to her. Windmill House is a friendly, caring, well looked after care home and I would highly recommend this home to my friends and family. Again thank you to all staff members that made my nan's last 6 months the best that they could be.
I cannot praise the staff highly enough for all the love and care they give to my mum. They are all angels.
I cannot praise the staff highly enough for all the love and care they give to my mum. They are all angels.
My mother has been a resident...
My mother has been a resident in Windmill House for nearly a year and the caring team there have coped extremely well. They have made every effort to involve family members and facilitate visits within the Guidelines. The team has been very caring and patient. They seek to make the lives of the residents as happy as possible. I would recommend it for your dementia relative.
The care that mother receives is just excellent. The home deserves it's outstanding.
The care that mother receives is just excellent. The home deserves it's outstanding.
My mum settled into Windmill House as if it was her own home from the start and lived there for two years happily and contented. When my husband needed care, I naturally wanted him to be at Windmill House too. The staff are caring and compassionate, giving of themselves as if the residents are...
My mum settled into Windmill House as if it was her own home from the start and lived there for two years happily and contented. When my husband needed care, I naturally wanted him to be at Windmill House too. The staff are caring and compassionate, giving of themselves as if the residents are their own family. Sadly my husband's time with them was short and not always easy. The staff never gave up on him and did everything they could to meet his needs in a loving way.
Staff at Windmill House are fantastic to both their residents and the relatives alike. Nothing is too much trouble; they've really stepped up to be true heroes in keeping everyone safe and well during Covid.
Staff at Windmill House are fantastic to both their residents and the relatives alike. Nothing is too much trouble; they've really stepped up to be true heroes in keeping everyone safe and well during Covid.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (55) & Events (0)
- 10 Sep 2026
To celebrate Emergency Services Day, Residents of Windmill House care home, part of Runwood Homes group, enjoyed a minibus outing to Thetford Fire Station to meet the firefighting team, explore...
- 01 Sep 2026
Residents at Windmill House care home, part of the Runwood Homes group, enjoyed a wonderful day celebrating International Dog Day, with a special trip to Dog Trust Snetterton. The day...
- 04 Aug 2026
The People's Gallery once again welcomed visitors as Runwood Homes and Sanders Senior Living proudly hosted the third annual 'No Art Without Heart' Art Exhibition. The much-loved event showcased an...
There are no upcoming events for Windmill House.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Windmill House.
Meet the Team (3)

Welcome to Windmill House! I have managed a few care homes, was heavily involved in quality and compliance and helped out other managers before...
Welcome to Windmill House! I have managed a few care homes, was heavily involved in quality and compliance and helped out other managers before joining as the Home Manager of Windmill House. I always believe that caring for the residents is done through a partnership between families and everyone in the care home including the members of the multidisciplinary team. What makes Windmill House special is our commitment to making this a homely environment where visiting the residents is like coming to their own home and seeing friendly faces just like we are all one happy family. My whole team here in Windmill House is exceptional and everyone is willing to go over and beyond. Please feel free to visit our lovely home to see and experience it for yourself!

I have been part of Windmill House since 2014, beginning my journey as a Care Assistant. Through dedication and growth, I progressed to Acting Care...
I have been part of Windmill House since 2014, beginning my journey as a Care Assistant. Through dedication and growth, I progressed to Acting Care Team Leader before becoming the Home’s Administrator in 2017.
I hold a Level 3 qualification in Health and Social Care, along with a Level 2 qualification in Business Administration, which support me in delivering both compassionate care and effective organisation within the home.
Windmill House is more than just a workplace to me—it feels like a second home. It’s a warm, welcoming, and friendly environment, made truly special by the people within it. I feel incredibly fortunate to be part of such an amazing team, all of whom are committed to providing the highest standard of care.

Hi, my name is Simon, and I'm the Maintenance Man at Windmill House. I've had the pleasure of working here for many years, starting my journey as a...
Hi, my name is Simon, and I'm the Maintenance Man at Windmill House. I've had the pleasure of working here for many years, starting my journey as a care assistant. Over the years, I've developed a deep connection with the residents and enjoy being part of their daily lives. While my role now focuses on maintenance, I still find great joy in interacting with the residents whenever I can. It's incredibly rewarding to be part of such a caring community, and I take pride in ensuring everything runs smoothly so that everyone feels comfortable and well taken care of.
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