Windmill House

Excellent cleanliness, caring motivated staff with different activities to keep residents mentally stimulated. I would recommend the facilities to anyone looking for somewhere for a relative.

The building itself is modern and in good repair. It has a coded entry system to the building and the floors within it are very clean and well maintained. The residents are given a choice of food at mealtimes and can eat in their room or the dining room, or the common room. There is entertainment provided daily and the residents are encouraged to join in. The staff are very compassionate, professional and are trained to deal with dementia residents. Overall I was very happy with the care and attention my mother received in the last three years of her life and would recommend Windmill House to others.

I feel very fortunate to have been able to secure a place for my Mum in Law at this home. We have total confidence in the Manager, who has created an excellent team, all of whom are personable, really friendly and treat all of the residents with dignity and respect. I really enjoy visiting the home to see 'mum' as it has such a nice feel about it and it's nice to interact with some of the other residents. A wide range of activities are run by the activity coordinator who is just so lovely and she clearly cares very much about her work and the people she cares for. Nice and clean rooms and communal areas. To reiterate, all of the staff are just totally fab. Thank you all.

I have been lucky enough to be part of the volunteers visiting the care home since Christmas last year. I have enjoyed every visit and joining in with all the activities organised. The care home is extremely friendly and welcoming, the staff there are kind and compassionate. It is clear to me how the residents at the home enjoy the activities I have been able to be part of. The atmosphere at the home is calm and caring. Each resident at the home is treated with dignity. Overall I really enjoy the time I spend at Windmill House and will continue to visit.

The range of activities and exciting things to do has amazed us and we are very grateful to all who organise them.

Thank you so much Windmill House.

The staff at Windmill House are always polite and helpful. My dad has been there for over a year now and his care is always very good, he hasn't had so many falls like he was experiencing in his sheltered housing. The staff are very astute and pick up on any health problems that arise with dad quickly. I know that dad feels safe and supported. They also do a lot of crafts and well being is thought of too.

Our thanks to them all.

My mum has Alzheimer's and has only been a resident for two weeks but she has settled extremely well. I believe the main reason for this is all the staff, they not only care for her needs but they seem to really care about her as an individual and understand her needs. The home itself is clean and light! There is always something going on and residents seem happy and relaxed.

I can't speak highly enough of the activities organiser and her volunteers. They provide so many things for the residents to do: this helps the residents' sociability and well being no end. My high scores are genuine and accurately reflect my thoughts.

Following several falls at home, my mother came to Windmill for 2 weeks respite. She stayed for over 2 months and during this period she was warm, well cared for and fed. She made several friends and became part of the family. Mum was offered a place elsewhere where she could be more independent and left Windmill at the end of November. The staff were all lovely - a special thank you to the manager and another individual, however, ALL staff were kind and caring people. For dementia residents, this home is first class. I have no hesitation in recommending Windmill and thank them all for the help and support to mum and me.

All staff we met with, are of the highest calibre in terms of knowledge, experience, devotion to residents and interaction with concerned persons such as family members. Cannot speak too highly of the staff both management and all others, even the lady managing the tea trolley really friendly and welcoming.

I work away and feel my mother is in very safe hands.

My husband was in Windmill House for 2 and a half years until his death. Accommodation, cleanliness and personal care was good but the caring of the staff to the residents is outstanding. I cannot praise all the staff enough. Not being able to care for my husband at home, Windmill House was the next best.

I am very happy with my Dads care. ALL THE STAFF are extremely caring and professional with my dad. I was very dubious of my dad going into care but the staff have reassured me so much that my dad is cared for, happy and safe. I absolutely feel so much better for my dad and in myself. There is nowhere else I would rather him be, only Windmill House.

My Grandad seems very happy with his care and the environment.

2/ Weeing on the bedroom floor - daily cleaning and when the problem became worse after a discussion a nice laminate floor was laid to make cleaning easier and prevent odour.

We have been made to feel very welcome by all the staff everytime we visit. They are very friendly and obliging. The cafe was set out for us with Happy Birthday banners when we visited on the day of my Aunts birthday, it made her 90th Birthday very special. Nothing is too much trouble for the staff. My Aunt enjoys the activities especially the singing. The food must be good as she often has a second helping and eats everything they provide.

Found Windmill House to be light and very pleasant. The staff are very polite and show care and kindness whenever I have been. They have a good range of activities for their residents and overall seem friendly and helpful.

The care my mother received whilst at Windmill House was excellent, I could not have wished for more. She was always treated with respect and understanding, always clean and the staff were wonderful. I would highly recommend Windmill House - a great team and a lovely environment.