






Welcome to Baylham Care Home, where expert-led nursing care is provided in a compassionate and supportive environment. Surrounded by countryside in the peaceful village of Baylham, the home offers specialised care. Services range from residential care to support for those with complex care needs.
The experienced team is dedicated to delivering personalised care that promotes comfort, fulfilment, and dignity within a nurturing environment where residents can feel truly at home. Baylham...
Care Provided by Baylham Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees are subject to a full assessment
The price(s) shown are provided by the care home. Contact Baylham Care Home for full pricing details and T&Cs.
Contact Baylham Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Kinly Care
- Private Owned
Person in charge
- Donna Owen(Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages from 18 to 110
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (55)
Visiting
- All visitors are welcome 24/7 and should sign in and out in the visitors book in reception.
Parking
- Baylham provides on site parking with Disabled parking spaces
Baylham Care Home Reviews (79)
Baylham Care Home has a Review Score of 9.3 (9.300) out of 10, based on 15 reviews in the last 2 years.
Over all time Baylham Care Home has 79 reviews.
My mum has revived top-class care whilst being here. Nothing is too much trouble for anyone. I have no concerns whatsoever.
Thank you very much for your lovely feedback. I will share this with our team.
Kind Regards,
Baylham Care Centre.
Dad was only with Baylham Care Centre for 2 weeks but he was looked after with exceptional care, compassion and respect. He particularly loved the food. This was our first experience with a care home and we were very impressed.
Dear Julie, thank you very much for your lovely feedback.
Kind Regards,Manager, Baylham Care Centre.
My husband has been at the home for nearly 4 years. I am very happy with the attitude of all the staff and the friendly and pleasant atmosphere. I so appreciate being allowed to visit every day and do personal things for him (not medical). Any questions are dealt with immediately and I am kept fully informed of any changes.
My father has been in Baylham Care Centre for about 2 months now since he ended up in hospital with a bad injury from his last care home. He loves it here and I could not ask for anything more than the way he is treated. The staff go above and beyond to make my father comfortable. His room is always clean and should dad drop food down him they change him into clean clothes. The management is excellent and I'm kept up to date with all dads needs and any problems. They ask me before going ahead with any changes too. All I can say is I'm more than grateful to all the staff here.
Kind Regards.
Sadly mother passed away on 11 August. Baylham kept us informed so that we were able to return from our holiday in Croatia to spend the last three days with our mother. It was a very special time and has helped us come to terms with the sad loss of a wonderful mother.
The staff were amazing, professional, skilful, kind, compassionate and utterly committed to Mother throughout her time at Baylham right up to the time of her death.
Thank you to the manager and all your wonderful staff.
Our love and thanks.
Kind Regards.
Staff are very caring and respect each individual, however, challenging they are.
Dear Julia,
Thank you for your lovely feedback. It's very much appreciated and very heartwarming to hear that you are happy.
Kind RegardsVineetha Kunjumon
My mother came for respite care. This is the third time I have needed the help and support of Baylham Care Centre. They responded to my request quickly and efficiently. My mum was able to return home thanks to their lovely care and support for both my mother and myself. My mother's wishes to return home were respected. Thank you.
The staff and management provide a happy and friendly caring service. Always ready and willing to talk and answer questions.
Thank you so much for your feedback. I will share this with all of the staff.
My mum and I met with the care manager twice before deciding to choose Baylham for respite for Dad. In the end, Mum decided to stay as well and the care home arranged for her to stay in the room next to Dad's. We realised long term care would be required and Mum wanted to check it out. They were both very happy with their stay in comfortable surroundings and the large bedrooms with ensuite facilities. Mum was most impressed by the caring staff who just couldn't do enough to make their stay enjoyable. I also think winning at bingo helped.
A wonderful care home where nothing is too much trouble. The staff are caring and incredibly helpful. You can visit anytime normally but COVID has restricted this, but safety comes first. I get regular updates and photos.
Thank you so much for taking the time to give us a wonderful review.
I cannot thank everyone at Baylham Care Centre enough for all their hard work, support, care and especially love for the residents, their families and each other during these past 4 months. Since Dad came to live at Baylham now over a year ago I have had nothing but praise for them but during the Covid-19 pandemic they have been amazing! Dad tested positive for Covid-19 and we had a very worrying time but with the love and care of staff he is now well, we were shown so much love as was Dad and every method used to keep us in touch with him and updated. The whole team, management, nursing, carers, activities, cooks, cleaners, office staff, gardeners, physios, hairdressers if I've missed anyone I am truly sorry, but everyone of them shows Dad love and respect and makes every day he has as meaningful and joyful as they can, I could not want any more than that.
Thank you so much for the wonderful feedback. I will ensure to share with all the staff.
The team at Baylham Care Centre took over the full-time care of our father four years ago as his Alzheimer’s condition seriously deteriorated. They have consistently been wonderful, caring and supportive during the often difficult stages of his illness and our dad has always seemed ‘at home’ in their care. Choosing the right care home is such a difficult and emotional decision but we can say, without hesitation, that we have never regretted choosing Baylham for our dear dad.
Thank you so much for your feedback. I will share with all of the staff.
It was one of the hardest decisions we had to make as a family, moving Dad from his home into residential care. However, choosing the home for Dad was not so difficult as Baylham Care Centre had provided outstanding care for our Aunt and Uncle, and this reassured us immensely. Dad moved into Baylham in December 2019 and has settled in well thanks to the high standard of care and attention given by all the staff at the Centre. Everyone you meet at Baylham has a ready smile and a kind word, they genuinely care about their residents. When we visited Dad, we were always made welcome and when Covid-19 threatened the safety of our loved ones, understandably no visits to the home were allowed. Throughout the past four months, we have received numerous photos, videos, FaceTime calls, phone calls and even one socially distanced visit. Our family is very grateful for the outstanding care my dad has received and I have no hesitation in recommending Baylham Care Centre.
Hi, Many thanks for your feedback. I will ensure to share with all our staff.
The staff are so helpful and caring, you will always receive a warm welcome when you visit including if you would like a cuppa. Recently with lockdown, the tri-weekly updates have been comforting and staff have gone above and beyond by arranging FaceTime so that I can see Mum. Nothing is too much trouble for the wonderful staff at Baylham. Mum is happy at her home on the hill.
Thank you so very much for the wonderful review, we are sincerely grateful for your feedback and will ensure it's passed onto the team.
My dad who is 100, has always been against moving to a care home. However in April due to the pandemic and breakdown in his homecare, it was decided to place him at Baylham Care Centre for respite. The process from enquiry to him arriving only took a couple of days. The staff at Baylham are kind, caring and approachable. They clearly go the extra mile to ensure their residents are as happy and healthy as possible. The time, care, interaction and innovative ways they provide activities and keep the residents in contact with their families, even during the lockdown, are invaluable. Dad's needs are met to an excellent standard. The change in Dad has been extraordinary, he has improved both mentally and physically. He loves "his hotel home" at Baylham and requested to stay permanently. I would absolutely recommend Baylham Care Centre as the home of your choice, as I honestly feel so relaxed knowing he is contented and well cared for. I thank all of the staff from the bottom of my heart for all that they do.
It has been our absolute pleasure to care for your father in his " Hotel home".
We will ensure your lovely comments are passed onto the team.
During this period of lockdown, I have been impressed with the communications coming from Baylham to advise me, as a relative, of the protective standards being reached for residents' care. Constant e-mails updating us, along with the provision of WhatsApp contact to talk to my mother and make visual contact have been priceless. Hugely grateful for the professionalism and care shown.
Kind Regards, Sandie.
I visited regularly and was impressed by the quality and consistency of the care, the sheer love the staff show towards the residents, the warmth they showed to me, and the happy spirit that exists, despite the underlying sadness of a lot of what they do. They were excellent about communicating with me, anticipating future needs and potential problems, and providing solutions before problems became critical.
The ground floor is specifically for residents with dementia. The building is modern and has been designed as a care home with those needs, not adapted, which makes a huge difference, as does having nurses, physiotherapists, activity coordinators and a hairdresser onsite.
I have never regretted the choice we had to make. My aunt was unable to remember to say thank you to the staff. Our family will never forget.
This home is very good, the best we have seen. My wife is 63 years old and has about 12 different visitors a week as she is young. The staff are excellent and all welcome us. We all can't speak highly enough of them even to the point they get to know the names of the visitors!
On behalf of our team, thank you so much for taking the time to send in this review. It is really appreciated.
I would definitely recommend Baylham, I couldn't have asked for any better. The care was brilliant and the nurses/carers actually do care. Nothing was to much trouble and after spending months in hospital my brother was in a much better place thanks to the staff. Unfortunately, my brother passed away after a short while, but the care was second to none, with the help of Baylham he passed away with dignity and for that, I will be ever grateful. Thank you from all the family.
It was our great pleasure to have cared for your brother and to be able to make that difference when it mattered most. In our thoughts, Sandie.
My husband was well cared for until he passed away and he was kept clean. The bed linen was spotless and changed every day - nothing was too much trouble. He was tube-fed and could not take part in activities.
Thank you so much for taking the trouble to enter this feedback. It was our absolute pleasure to have met you and your dear husband.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 February 2026Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 20 Feb 2026
What a wonderful day we had on Saturday 14th February as we celebrated Valentine’s with our “Spreading the Love” coffee morning here at Baylham! It was fantastic to see so...
- 20 Nov 2025
We’re delighted to share that the winner of the Kinly Care Christmas Card Competition is Thomas from Lower Farm Primary School! ?? His wonderful, festive design will feature on our...
There are no upcoming events for Baylham Care Home.
Awards / Recognitions (10)
- 01 Feb 2018Recipient: Baylham Care Home
- 29 Sep 2016Recipient: Baylham Care Home
- 14 Nov 2014Recipient: Baylham Care Home
Accreditations
There are no accreditations posted yet for Baylham Care Home.
Meet the Team (1)

Donna Owen is the Care Home Manager at Baylham Care Home.
Donna brings a wealth of knowledge and leadership experience within the care sector. She is committed to delivering high-quality, person-centred care and ensuring residents are supported in a safe, welcoming, and well-led environment.
Donna works closely with residents, families, and staff to maintain strong communication and continuity of care. Her focus is on supporting the team, strengthening community life within the home, and ensuring residents feel comfortable, valued, and at home.
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